Hotels in Shepton Mallet

"Very nice, traditional hotel. Friendly staff: big, free car park and excellent location close to shops and beach. Can be noisy- rooms at the front overlook several bars which are loud, especially at closing. Rooms at the back have wonderful sea views but overlook the bar and outside area where weddings etc may be celebrated quite late into the night!"

"The staff were amazing! We received a very warm welcome and were greeted with smiles and friendly 'hello's'. each time we entered the hotel or passed reception on our way to the bar during our 2 night stay . The bar staff went over and beyond to make us feel welcome and well looked after. They were both very chatty and friendly. Likewise, each person we saw on reception was friendly and happy to help. I booked a family room for 3 people but we only had 2 of everything (mugs, towels etc) but it was so easily and promptly resolved by the helpful, apologetic staff. All of the staff had the same kind approachable nature which was so noticeable. The room was clean and a good size. I'm being picky to give 4 stars for cleanliness but there was a big stain on the carpet in the doorway to our room and the carpet was a bit ragged / tired. I also noticed the odd spec on the bathroom mirror but none of these things affected our stay. Breakfast was a nice buffet with lots to choose from but at £18 a head, in my opinion, £54 for breakfast was far too expensive. The location is great being right next to Cabot Circus and although its a busy road outside, it wasnt noisy at all. The staff àre all so friendly, we had comfy beds, free parking and good air con....we would definitely return! (but get breakfast somewhere else nearby)"

"It was such a treat to stay here. The staff were delightful. It was wonderful to learn that Bluestocking Elizabeth Montagu used to live at No 16. What an impressive history the house has."

"Excellent."

"Great location, excellent breakfast, comfortable bed 👍 Noise from other rooms not so good, but earplugs can sort this."

"Great sport right in the middle of town very friendly staff lovely clean rooms good breakfast with excellent breakfast staff"

"This is an amazing hotel. We loved the natural spa. "

"For those travelling by train, this hotel is very close to the station. It’s near all the attractions but away from the busy crowds. Very quiet! We appreciated the pleasant, efficient staff and enjoyed our stay. "

"Very comfortable bed! Lovely gardens. Great location. Friendly professional.staff."

"Really nice and perfectly located hotel. Staff were great and really welcomed my friends and I. "

"Great hotel near centre of Bath. Very friendly staff and nice clean rooms. "

"I love the Novotel in Bristol. Have stayed a few times already and they have all been great experiences. The bed is comfortable, everything is clean, the staff have always been super lovely. This stay was no different. It's always a consistently pleasant experience staying here. It also helps that the train station is less than a 10 minute walk."

"Great treatment "

"Loved the location of this hotel, right in the heart of Bath with plenty of restaurants to choose from close by. Staff were incredibly friendly and helpful, more so than in many more expensive hotels we have stayed in. Rooms are compact and basic although very cleverly designed. It’s a comfortable bed to sleep in with a good shower. Suited us as we are usually out touring all day. "

"Excellent location, close to bars and restaurants but very quiet. Staff were friendly and helpful "

"Lovely modern hotel, great central location. Helpful friendly staff too!"

"Great location, lovely quiet room. "

"Our ‘ go to ‘ hotel when down in Bristol Can’t fault it . 10/10"

"Heading down to the SW. Wanted an overnight stopover and fancied bath. Lansdown Grove looked attractive and fitted the bill. We certainly weren’t disappointed and would stay again. And would possibly make it a longer stay. Would request a front room next time. "

"Catered for everything we needed, staff were polite and friendly, nothing was any trouble Lovely stay, will definately book again "

"Well maintained older building. Very pleasant and helpful staff. Comfortable room. Excellent dinner overlooking the Gorge."

"A nice hotel for families. Room was clean and comfortable and the staff were great, friendly and helpful. It's proximity to the caves is great and it's a half hour walk away from Wells. The food in the restaurant was good too."

"From the moment we arrived the staff was amazing , we checked in early as going to a festival. Amazing staff , good quality room as they always are. Came back in evening had a drink in the bar, friendly staff and great service, breakfast the next morning was really nice , all fresher cooked and great selection "

"Modern hotel with comfy beds next door to the airport. Food is good and there is a nice option to bag up continental items for early morning departures. "

"This is wonderful property very convenient to Bristol airport (so on the flight path, some flight noise in the morning). Beautiful building on a gorgeous property. Staff were friendly (well most of them) The room was nicely laid out, bed comfortable, great pillows & bedding. Breakfast was amazing! "

"Beautiful little boutique hotel! Renovations are still ongoing but has no impact on the stay. Alex, the greeter, was full of valuable information including history and restaurant recs. Would absolutely stay here again!"

"From the moment you arrive you are made to feel welcome. Reception staff and check in excellent. The room was lovely. Very clean and with good coffee etc. I will definitely make this my first choice in Bristol."

"First class highly reccomend"

"All good ,lovely staff and ideal location "

"Fun place to stay"