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Mama Shelter Toulouse

4.0 star property
Toulouse hotel with 2 bars/lounges and restaurant, aimed at LGBTQ+ guests

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Photo gallery for Mama Shelter Toulouse

Exterior
Restaurant
Restaurant
Front of property
Terrace/patio
Mama Shelter Toulouse is your haven near Place du Capitole. Unwind on the rooftop terrace, indulge in shopping or explore the city's rich history at Museum of the Augustins and Saint Etienne Cathedrale. Enjoy dry cleaning services, luggage storage and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Pet friendly
  • Laundry facilities
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 4 meeting rooms
  • 24-hour front desk
  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Banquet hall

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
  • Dry cleaning/laundry service
$97 nightly
The total price is $115
Oct 19 - Oct 20
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, Multiple Beds, Terrace (XXL Mama)

Room, Multiple Beds, Terrace (XXL Mama) | In-room safe, desk, soundproofing, iron/ironing board

Room, Multiple Beds, Terrace (XXL Mama)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
TV
Rainfall showerhead
Hair dryer
Champagne service
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed (Medium Mama)

Double Room, 1 Double Bed (Medium Mama) | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (Medium Mama)

8.2 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
TV
Rainfall showerhead
Hair dryer
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Small Mama)

Double Room, 1 Double Bed (Small Mama) | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (Small Mama)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
TV
Rainfall showerhead
Hair dryer
Private bathroom
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Queen Bed (Large Mama)

Double Room, 1 Queen Bed (Large Mama) | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Queen Bed (Large Mama)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Rainfall showerhead
Hair dryer
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

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$85 nightly
The price is $102
Oct 19 - Oct 20
Total with taxes and fees
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About the neighborhood

Map
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000

What's nearby

  • Place du Capitole - 6 min walk - 0.6 km
  • Capitole de Toulouse - 6 min walk - 0.6 km
  • Saint Etienne Cathedrale - 8 min walk - 0.7 km
  • Basilica of Saint-Sernin - 9 min walk - 0.8 km
  • Cité de l'Espace - 8 min drive - 5.8 km

Getting around

  • Blagnac Airport (TLS) - 18 min drive
  • Toulouse St-Agne Station - 6 min drive
  • St. Cyprien-Arenes Station - 6 min drive
  • Toulouse Matabiau Station - 11 min walk
  • Jean-Jaurès Metro Station - 2 min walk
  • Capitole Station - 6 min walk
  • Francois Verdier Station - 7 min walk

Restaurants

  • ‪Pizzeria Vecchio - ‬2 min walk
  • ‪La Cantine du Bistroquet - ‬2 min walk
  • ‪La Maison - ‬2 min walk
  • ‪O'briens - ‬1 min walk
  • ‪La Grand' Pizzeria - ‬1 min walk

About this property

Mama Shelter Toulouse

Featuring a rooftop terrace, Mama Shelter Toulouse puts you within a 10-minute drive of Cité de l'Espace. You can relax with a drink at one of the 2 bars/lounges, and the restaurant is the perfect spot to grab a bite to eat. Also, this hotel is within a short drive of Airbus. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Jean-Jaurès Metro Station is steps away and Capitole Station is 6 minutes.

At a glance

DONE

Hotel size

    • 120 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay free (5 total)
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 2 bars/lounges
  • Restaurant

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage
  • Romance packages

Facilities

  • Rooftop terrace
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 10 for children
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Policies

This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Mama Shelter Toulouse Hotel
Mama Shelter Hotel
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Mama Shelter Toulouse Hotel
Mama Shelter Hotel
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Mama Shelter Toulouse Hotel
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Mama Shelter Toulouse Hotel Toulouse

Frequently asked questions

Does Mama Shelter Toulouse offer free cancellation for a full refund?

Yes, Mama Shelter Toulouse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mama Shelter Toulouse?

Yes, pets stay free, with a limit of 5 total. Food and water bowls are available.

Is parking offered on site at Mama Shelter Toulouse?

Sorry, there's no onsite parking at Mama Shelter Toulouse.

What are the check-in and check-out times at Mama Shelter Toulouse?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Mama Shelter Toulouse?

No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (7-min drive) is nearby.

What is there to do at Mama Shelter Toulouse and nearby?

Mama Shelter Toulouse has 2 bars.

Are there restaurants at or near Mama Shelter Toulouse?

Yes, there's an onsite restaurant.

What's the area around Mama Shelter Toulouse like?

Mama Shelter Toulouse is in Toulouse City-Centre, a short 2-minute walk from Jean-Jaurès Metro Station and 3 minutes' walk from Place Wilson.

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Reviews

Mama Shelter Toulouse Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Restaurant
Rooftop bar
Breakfast
Ambience
Bar
Food
Bathroom

Reviews

10/10 Exceptional

This hotel is great. Really liked the neighborhood and decor. The parking garage is a half block away. Big underground public garage. The staff was very helpful and friendly. Decor is cool. Just felt like a nice place to be.
Elizabeth, 1-night trip

10/10 Exceptional

The staff we’re simply lovely, friendly and helpful.
David, 4-night trip

10/10 Exceptional

Good location amazing food!! Lively atmosphere
Sina, 1-night trip

10/10 Exceptional

Wonderful staff, clean and comfortable rooms and the vibes are top notch!
Sarah, 1-night trip

10/10 Exceptional

This was an amazing hotel. Loved every minute of my stay here!

8/10 Very good

Lovely hotel, great location, food and drinks a bit pricey though. Overall, great place to stay.
Sinead, 2-night trip

10/10 Exceptional

Hotel was amazing. Good service, good breakfast and better ambiance.
Marjeannette, 2-night trip

10/10 Exceptional

The hotel vibe is FUN! Our room was comfortable, clean and colourful. We loved the little notes on the mirrors. Unfortunately it was pouring rain when we were there so we didn't get to walk from the hotel as much as we wanted but we still appreciated how close the hotel was to many dining and shopping options. The entire environment from the rooms to the restaurant are welcoming and vibrant. The staff is exceptional at Mama Shelter Toulouse. Highly recommend for a budget conscious, super cool stay.
restaurant ceiling
Classic Room
Bathroom note
Kristyn, 1-night trip

10/10 Exceptional

Weekend in Toulouse

Loved the vibe of this hotel, especially the bar/restaurant area - good DJ’s and great food. However, they could’ve done with a couple of extra staff at key times (breakfast and dinner) Room was clean, bed was comfy but no drawers for clothing All in all a great weekend and would definitely stay at Mama Shelter again
GARRY, 3-night trip

10/10 Exceptional

Best hotel stay in a long time

Fantastic hotel in a great location. Easily one of the most comfortable beds I've ever slept in. Room was exceptionally clean and quiet. Staff were super welcoming and friendly.
Jessica, 3-night trip

10/10 Exceptional

Great spot. Very eclectic and cool. Great restaurant and roof top bar.
Timothy, 1-night trip

10/10 Exceptional

Staff at the hotel were very friendly and helpful, particularly with local recommendations and bookings. The rooms were a good balance between funky decor and quality, with a comfy bed!
Anthony, 2-night trip

8/10 Very good

Great hotel. I always use it when I am in Toulouse.
Gregory, 8-night trip

10/10 Exceptional

Cute, funky decor, friendly staff, very convenient location. Some street noise (as it is on a busy avenue) but nothing that woke us up in the night
Homer, 2-night trip

10/10 Exceptional

Fun atmosphere, double room great for just 1 person. large shower & bathroom, helpful staff
kelley, 1-night trip

10/10 Exceptional

A very unusual, funky, and fun hotel. The staff were all super friendly and helpful, the rooms were sufficiently big (although somewhat weird!), and you couldn't ask for a better location if you're exploring the historic center of town. I'd happily stay again.
Philip, 2-night trip

10/10 Exceptional

Great location everything is very walkable. Room and price were great. Room was suitable for one person.
heather, 1-night trip

10/10 Exceptional

Great
pui shan, 2-night trip

10/10 Exceptional

nice
Ibrahim, 2-night trip

10/10 Exceptional

Great!

Mama Shelters are always clean, a lot of fun, and have super friendly staff. The Tououse team were great!
Nathan, 3-night trip

10/10 Exceptional

Great Location!

Cool place to stay. Lovely breakfast spread and cool rooftop bar. We stayed in the XL room which I recommend. Staff was lovely and very helpful. Ask for a quiet room. I think the lower rooms may be a bit noisy as it's on a main street close to clubs.
Michelle, 2-night trip

10/10 Exceptional

A funky decor, this hotel has a great location and a fantastic breakfast. The bed and pillows were very comfortable. We enjoyed that it was handy the major metro intersection in an area with good restaurants and we could easily get to the activities we wanted. We were unhappy that we couldn’t lower the temperature in the room with out opening the windows on nights when others were celebrating rugby wins or late night music. Be forewarned that there is very little clothing storage provided.
Mary, 2-night trip

6/10 Good

No amenities available - bad for travel

There si no shampoo. or any other 4* quality amenities. The excuse was that they are trying to be more ecological - but that would be solved by bottles fixed to the wall to reduce one use plastics. It was a stress to arrive from NYC and have nothing in the room
Laura, 1-night trip

4/10 Fair

Just about average

It’s terrible that they charge you 50 euros per night for room even though I paid bill already .., it did go back into account in departure. But they should take money before just t as me card details . I e we not use them again
Brigitte, 3-night trip

6/10 Good

charged a different price than the one book

globally unhappy. the booking was done at 149 euros and the hotel charged me without any reason 170 euros, sounds they allocated me to a larger room that i did not ask for. when i complain they said that Hotel. com charges fees, which is wrong. the person at the reception was not eager to help at all. here are no quiet place to work inside the hotel, the only space being hte restaurant full of loud music. the quality price is not tehre and you could find far better hotel for 170 and charging another price than the one agreed is not acceptable. first time i experienced that in my long use of Hotel ./ com.
sebastien, 1-night trip