Located near Santos Harbor, Sheraton Santos Hotel offers a tranquil retreat with a poolside bar, playground, and soothing spa services. Treat yourself to international cuisine at O Lagar Restaurant or relax in the garden with WiFi connectivity.
Sheraton Santos Hotel features a free kids' club and puts you just a 5-minute drive from Santos Harbor. Guests can indulge in massages and enjoy international cuisine at O Lagar Restaurant, which is open for breakfast, lunch, and dinner. An indoor pool, a poolside bar, and a fitness center are other features. Fellow travelers say good things about the helpful staff and overall property condition.
At a glance
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Hotel size
212 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Free supervised childcare
Free children's club
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite valet parking (BRL 50 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free children's club
Playground
Free supervised childcare/activities
Children's games
Toys
What to do
Beach nearby
Working away
Business center
11 meeting rooms
Computer station
Conference space (11560 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Free pool cabanas
Pool loungers
Romance packages
Facilities
Garden
Fitness center
An indoor pool
Arcade/game room
Spa services
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
55-inch LED TV
Home comfort
Air conditioning
Minibar
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
O Lagar Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite lobby lounge. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: BRL 5.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 65 per person
Children & extra beds
Rollaway beds are available for BRL 165.0 per day
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Covered valet parking costs BRL 50 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sheraton Santos
Sheraton Santos Hotel Brazil
Sheraton Santos Hotel Hotel
Sheraton Santos Hotel Santos
Sheraton Santos Hotel Hotel Santos
Frequently asked questions
Does Sheraton Santos Hotel offer free cancellation for a full refund?
Yes, Sheraton Santos Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Santos Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Sheraton Santos Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sheraton Santos Hotel?
Yes. Valet parking costs BRL 50 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Santos Hotel?
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Express check-in is available.
What is there to do at Sheraton Santos Hotel and nearby?
Sheraton Santos Hotel has an indoor pool, a fitness center, and spa services, as well as an arcade and a garden.
Are there restaurants at or near Sheraton Santos Hotel?
Yes, O Lagar Restaurant offers international cuisine.
What's the area around Sheraton Santos Hotel like?
Sheraton Santos Hotel is a short 1-minute walk from Praiamar Shopping Mall and 9 minutes' walk from Aparecida Beach.
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Reviews
Sheraton Santos Hotel Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.6
Location
9.4
Staff & service
9.4
Eco-friendliness
9.4
Property conditions & facilities
What guests liked
Breakfast was consistently described as excellent and one of the best at a property. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Restaurant
Room
Beach
Family friendly
Shower
Food
Location
Reviews
10/10 Exceptional
Jun 8, 2025
I RECOMMEND THIS ONE
Nice lovely hotel. Good location and close to port if going on cruise from Santos
Sandeep
Sandeep, 1-night trip
10/10 Exceptional
May 28, 2025
Lovely spacious room, comfortable cosy bed, beautifully designed large bathroom, loved the walk in shower; great gym with all the equipment I needed, super clean, great service, yummy breakfast
Ellen
Ellen, 2-night trip
10/10 Exceptional
Mar 6, 2025
It was perfect
Fidaa
Fidaa, 4-night trip
8/10 Very good
Dec 30, 2024
Great location. Definitely a good pick for before or after a cruise. The only reason I did not give it 5⭐️ is that they have no concierge so not much in terms of getting advice on what is going on in the area. Not everything that is happening is easy to find online. A concierge service would have been super helpful.
Julio
Julio, 3-night trip
10/10 Exceptional
Sep 19, 2025
Eric
Eric, 3-night trip
10/10 Exceptional
Sep 18, 2025
Marcelo
Marcelo, 2-night trip
10/10 Exceptional
Sep 18, 2025
Acredito que atualmente seja o melhor na cidade de santos. Cafe da manhã farto e com diversas opcoes para quem tem restricao alimentar.
RODNEI YUDI
RODNEI YUDI, 1-night trip
10/10 Exceptional
Sep 9, 2025
Brian
Brian, 3-night trip
10/10 Exceptional
Sep 5, 2025
Fernando
Fernando, 1-night trip
10/10 Exceptional
Sep 5, 2025
ALEJANDRO
ALEJANDRO, 2-night trip
10/10 Exceptional
Sep 3, 2025
Francisco Javier
Francisco Javier, 1-night trip
10/10 Exceptional
Sep 1, 2025
Raphael
Raphael, 1-night trip
10/10 Exceptional
Aug 31, 2025
Katiuscia Michele
Katiuscia Michele, 2-night trip
10/10 Exceptional
Aug 24, 2025
JOAO VICTOR
JOAO VICTOR, 3-night trip
10/10 Exceptional
Aug 22, 2025
Maria L
Maria L, 2-night trip
10/10 Exceptional
Aug 20, 2025
Carlos Eduardo
Carlos Eduardo, 1-night trip
10/10 Exceptional
Aug 17, 2025
Superou nossas expectativas. Quarto silencioso, cama confortável, chuveiro ótimo. Piscina maravilhosa.
Larissa
Larissa, 1-night trip
10/10 Exceptional
Aug 15, 2025
Verified traveler
1-night trip
10/10 Exceptional
Aug 14, 2025
Viagem em família
O hotel é maravilhoso. Wuarto amplo, muito limpo. Funcionários muito educados e atenciosos. A piscina aquecida é ótima. O café é maravilhoso. Foi exatamente o precisávamos para descansar em família.
Luciane
Luciane, 2-night trip
10/10 Exceptional
Aug 12, 2025
Excelente
Hotel maravilhoso! Confortável, limpo, funcionários educados e prestativos.
Meu filho ama a piscina e a brinquedoteca.
Café da manhã excelente!
Renata
Renata, 3-night trip
10/10 Exceptional
Aug 10, 2025
edward george
edward george, 2-night trip
10/10 Exceptional
Aug 4, 2025
Comida incrível, porém serviço um pouco mais lento que o comum .
Olagar com cardápio muito bom. O restaurante do Lobby tem poucas opções de prato.
Quarto impecável. Cama extremamente confortável.