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Flora Centre Hotel & Spa

4.0 star property
Hotel with spa, near Hoan Kiem Lake

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Photo gallery for Flora Centre Hotel & Spa

Lobby
Luxury Suite, 1 King Bed | Living room | 40-inch LED TV with cable channels, TV
Deluxe Triple Room, Courtyard View | 1 bedroom, premium bedding, minibar, in-room safe
Lobby sitting area
City view from property
In the heart of Hanoi, Flora Centre Hotel & Spa offers a tranquil retreat. Unwind with a coffee or cocktail in the bar, indulge in rejuvenating spa treatments at Heritage Centre Spa, and stay connected with high-speed WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Gym
  • Spa
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 24-hour fitness center
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Room amenity

Junior Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, Courtyard View

Deluxe Triple Room, Courtyard View | View from room

Deluxe Triple Room, Courtyard View

Highlights

Soundproofed
Air conditioning
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 237 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Living room | 40-inch LED TV with cable channels, TV

Luxury Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Designer toiletries
  • 484 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

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About the neighborhood

Map
14A Luong Van Can, Hoan Kiem, Hanoi

What's nearby

  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Ho Chi Minh Mausoleum - 2 min drive - 1.9 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Gia Lam Station - 5 min drive
  • Hanoi Long Bien Station - 11 min walk
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Phở trộn Hạnh Xích - ‬1 min walk
  • ‪Bánh Bao - ‬1 min walk
  • ‪Q Cafe - ‬1 min walk
  • ‪Anh em quán - ‬1 min walk
  • ‪Mì Vằn Thắn Vỉa Hè - ‬1 min walk

About this property

Flora Centre Hotel & Spa

You'll be in a fantastic location at Flora Centre Hotel & Spa, just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other features include a 24-hour fitness center and a bar/lounge. Fellow travelers love the helpful staff.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 37 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 3 AM
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 656 ft (VND 100000 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 350000.0 per day
  • Airport shuttle for children between the ages of 1 and 6 costs VND 150000 (one-way)

Parking

  • Parking is available nearby and costs VND 100000 per day (656 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hanoi L'Heritage Centre Hotel
L'Heritage Centre Hotel
L'Heritage Centre
Flora Centre Hotel Spa
Hanoi L'Heritage Centre
Flora Centre Hotel & Spa Hotel
Flora Centre Hotel & Spa Hanoi
Flora Centre Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Flora Centre Hotel & Spa offer free cancellation for a full refund?

Yes, Flora Centre Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Flora Centre Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Flora Centre Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.

What are the check-in and check-out times at Flora Centre Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: 3 AM. Check-out time is noon.

What is there to do at Flora Centre Hotel & Spa and nearby?

Flora Centre Hotel & Spa has a spa and a 24-hour fitness center.

Are there restaurants at or near Flora Centre Hotel & Spa?

Yes, there's an onsite restaurant.

What's the area around Flora Centre Hotel & Spa like?

Flora Centre Hotel & Spa is in Old Quarter, a short 5-minute walk from Hoan Kiem Lake and 2 minutes' walk from Hanoi Old Town Night Market.

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Flora Centre Hotel & Spa Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Location
Room
Trip

What guests liked

  • Breakfast offered a great variety of choices and was a tasty way to start each morning. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

The hotel is in a great location, right in the middle of the old quarter. It is clean with a very good breakfast at low cost. Most importantly is the staff is friiendly and very helpful with any questions we had
4-night trip

8/10

The hotel is really central to the old quarter. The hotel staff were very good and understanding however the place needs refurbishment. Water shower was really slow and temperamental and the furnishings are run down.
4-night trip

10/10

Great stay! Fast check in, friendly staff. One street away from the night market.
2-night trip

10/10

Very central location in old town, we had Queen suite room with (tiny) balcony but decent sized room with big sofa, very comfortable, aircon a bit noisy, but great short stay in the heart of Hanoi.
1-night trip

10/10

The staff were so helpful and went above and beyond to be of service. Excellent stay!
2-night trip

10/10

Good
2-night trip

10/10

The staff were great! The place is old but clean. I would stay again
1-night trip

8/10

Great location - walking distance to so many popular restaurants, markets, the lake and attractions. Staff and service were amazing! The only thing letting down this property is the mould. Our room had significant water damage and it had been painted over. The paint was peeling from the walls and you can smell the damp mould smell. I suffer from allergies and they flared right up staying here. Probably wouldn’t stay there again, only due to that.
4-night trip

8/10

Hotel was comfortable and clean. Very centralised location in the old quarter. Breakfast have good variety of choices. Great service from hotel manager and staff.
3-night trip

10/10

Everything was perfect! Well located, right in the action. Nice staff. The breakfast is very good as well!
1-night trip

10/10

Rooms were spacious and comfortable. The area is wonderful - very lively - but the room was still nice and quiet. Helpful and friendly staff!
2-night trip

10/10

Very good
1-night trip

10/10

Very good
1-night trip

6/10

A bit disappointi g. The breakfasy wasnt very good and the staff didnt seem particularly well frained. The location is good but the rooms are a bit small and noisy. A good spot but needs a bit of sorting out.
3-night trip

10/10

Nice location, Nice hôtel. Nice service. Lincoln and the staff help us out to book a trip to Sa Pa. I recommend it !
1-night trip

10/10

Very nice hotel in old quarter lovely staffs amazing breakfast I loved spa here. Trips booked with Travel Desk at hotel with value for money. Great
1-night trip

10/10

Stay here. very central hotel book tours Halong, Ninhbinh with them ms Anna arrange everything make trips so easy and valuable. Thanks Flora Centre Hotel Team
1-night trip

8/10

We stayed at this hotel for 6 nights in the family connecting suite. The rooms were equipped with all the essentials for our stay. We were pleased with the friendliness of staff (especially Jase at reception). Breakfast buffet was a great way to start off each morning. Location is extremely central.
4-night trip

2/10

I will never recommend this place to stay. It’s terrible place not clean bed was stinky. Hallway was 2 feet wide not enough space to walk with your luggage. We booked family room and they didn’t have it they didn’t have it . Pls don’t rust there reviews for 0 star hotel. Never stay here
1-night trip

8/10

Staff were extremely helpful and accommodating, the hotel location was perfect walking distance to all attractions, restaurants and shops. I stayed in the deluxe room which was super spacious and room was clean and tidy everyday. Our bathroom looked a little tired and we had to wait for the hot water after each person showered for 15mins for the boiler which was a little pain after a long day, was informed our room was connected to a old boiler vs other room would not have this problem.
4-night trip

10/10

Cynthia Is good staff and beautiful
2-night trip

10/10

Great hotel for a trip to Hanoi! The location of the accommodation was convenient as it is right in the city center. Furthermore, the rooms were spacious and looked clean overall. The staff were very helpful and friendly. We also booked trips to Sapa, Ha Long Bay and the Ha Giang Loop through the hotel, which were well organised. If you had any questions during these trips that they had arranged, the Flora Center travel desk could be reached quickly when necessary. So after we left Hanoi they still provided us with travel advice and tour options for the rest of Vietnam. So, the hotel and service were excellent and definitely recommended!
3-night trip

4/10

This hotel staff have little experience and poor training This is best exemplified by a phone call too my room at a minute past midnight to sign a document they failed to ask me sign the previous morning. Requests with room service ignored. No towel set in my room upon check in. While all petty annoyances, they are, when added together, symptoms of poor leadership. The food was ok. Room clean. Shower was strong but never warmer than tepid. Internet is awefull. It drops completely very regularly and at all hours of the day and night.
1-night trip

2/10

The room was a size of a closet. The pictures shown on Expedia was falsely advertised. It didn’t look anywhere like the pictures. The hotel was very outdated. When we asked them for things such as extra towels, we called them twice & they never brought it to us. The hotel also had a certain stench to it. The surrounding area of the hotel was in the middle of old quarter which was a very busy & unsafe to walk around.
1-night trip

8/10

The best thing sbout this hotel was the staff, especially Lincoln, the manager, who helped us make a date change though it was difficult to do. The front desk staff were very conscientious as well. If you need anything, just ask. Liked the breakfast, especially the fruit, yogurt, and a few Vietnamese dishes. The bathroom was not well designed. The toilet paper roll was unreachable from the toilet. The shower was hard to adjust as it was far from the entry and you couldnt adjust the temperature from the outside. Imagine that the water coming out of the faucet is hot and you didn’t know. Your feet would get scalded!
4-night trip