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Palace Hotel Arusha

4.0 star property
Central Arusha hotel with full-service spa, connected to the convention center

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Photo gallery for Palace Hotel Arusha

Deluxe Suite, 1 Queen Bed, Non Smoking | Balcony view
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Lobby sitting area
Property entrance
Breakfast and dinner served, local and international cuisine
In the heart of Arusha, Palace Hotel Arusha offers a tranquil oasis with an outdoor garden and a rejuvenating spa. Enjoy breakfast and dinner at the on-site restaurant, stay connected with in-room WiFi, or unwind with dry cleaning/laundry services. Guests appreciate the attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Gym
  • Spa
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 24-hour fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Conference center
  • Business center
  • 3 meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 Double Bed, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

Deluxe Suite, 1 Queen Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 1 Queen Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Double Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 Double Bed, Non Smoking

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Sanna Boutique Hotel

  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 34 reviews
The price is $153
$130 nightly
$153 total
Total includes taxes and fees
Jul 20 - Jul 21
Sanna Boutique Hotel
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About the neighborhood

Map
Makongoro Road, Arusha, Arusha Region

What's nearby

  • Arusha Clock Tower - 3 min walk - 0.3 km
  • Arusha International Conference Centre - 5 min walk - 0.5 km
  • Maasai Market and Curios Crafts - 10 min walk - 0.9 km
  • Sheikh Amri Abeid Memorial Stadium - 15 min walk - 1.3 km
  • Njiro Complex - 6 min drive - 4.9 km

Getting around

  • Arusha (ARK) - 26 min drive
  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 68 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Karibu Uzunguni City Park - ‬10 min walk
  • ‪The Chinese Dragon - ‬20 min walk
  • ‪Kitamu Cafe - ‬3 min walk
  • ‪Africafe - ‬2 min walk
  • ‪Arusha Center Inn Restaurant - ‬11 min walk

About this property

Palace Hotel Arusha

When visiting Arusha, Palace Hotel Arusha is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include sofa beds and refrigerators.

Languages

English, Swahili

At a glance

DONE

Hotel size

    • 97 rooms
DONE

Arriving/Leaving

    • Check-in start time: 11:00 AM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Safari nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Palace Arusha
Palace Hotel Arusha Hotel
Palace Hotel Arusha Arusha
Palace Hotel Arusha Hotel Arusha

Frequently asked questions

Does Palace Hotel Arusha offer free cancellation for a full refund?

Yes, Palace Hotel Arusha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palace Hotel Arusha?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palace Hotel Arusha?

Yes, there's free self parking.

Is airport shuttle service offered by Palace Hotel Arusha?

Yes, an airport shuttle is available. The charge is USD 60 per vehicle one-way.

What are the check-in and check-out times at Palace Hotel Arusha?

Check-in start time: 11:00 AM; Check-in end time: midnight. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Palace Hotel Arusha and nearby?

Palace Hotel Arusha has a spa and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Palace Hotel Arusha?

Yes, there's an onsite restaurant that offers local and international cuisine.

Does Palace Hotel Arusha have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Palace Hotel Arusha like?

Palace Hotel Arusha is in the heart of Arusha, a short 3-minute walk from Arusha Clock Tower and 5 minutes' walk from Arusha International Conference Centre.

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Palace Hotel Arusha Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Location
Service staff
Room

Reviews

2/10 Poor

The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
Gail, 10-night trip

10/10 Exceptional

Doris, 2-night trip

10/10 Exceptional

The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.
Jon, 1-night trip

10/10 Exceptional

Merry, 1-night trip

10/10 Exceptional

Arif, 2-night trip

8/10 Very good

Scott, 1-night trip

8/10 Very good

Gute Unterkunft im Zentrum von Arusha

Immer wieder gerne
Jann, 1-night trip

10/10 Exceptional

Evangelina, 2-night trip

10/10 Exceptional

Heather, 1-night trip

8/10 Very good

Ali, 1-night trip

8/10 Very good

Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Nilanjan, 1-night trip

8/10 Very good

Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Nadim Abou, 1-night trip

10/10 Exceptional

Great breakfast, good equipment in the gym and the staff were wonderful.
2-night trip

8/10 Very good

Good
1-night trip

8/10 Very good

roger, 1-night trip

10/10 Exceptional

Good location
1-night trip

10/10 Exceptional

A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
John, 3-night trip

8/10 Very good

Very Nice staff. Room needs refreshing but comfortable bed.
1-night trip

6/10 Good

The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it.
Jean, 1-night trip

8/10 Very good

호텔은 비교적 깨끗하나 창문의 방충방이 부실하여 환기를 할 수가 없었습니다(모기가 들어와서 해충작업을 함) 또 외부에 식당이 없어서 불편함이 있음
seokjoo, 3-night trip

8/10 Very good

The staff was wonderful and very accommodating. The included brunch buffet was also good.
1-night trip

10/10 Exceptional

5-night trip

4/10 Fair

It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong. I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either. The restaurant was out of several items and the list of unavailable things grew daily.
4-night trip

8/10 Very good

Per essere un albergo a prezzo molto accessibile in Tanzania non ci si può lamentare... molto pulito, e silenzioso. Mancava il phon nella stanza, ma me lo hanno procurato in sole 4 ore :-) Il ristorante interno è ok con porzioni abbondanti, colazione a buffet. Caffe orribile!
8-night trip

8/10 Very good

5-night trip