Grand Ion Delemen Hotel

Mountain hotel with indoor pool, near First World Plaza

Choose dates to view prices

Where to?

Dates

November 2025

6

December 2025

Premier Twin Room | 1 bedroom, in-room safe, desk, blackout drapes

When you stay at Grand Ion Delemen Hotel, you'll be within a 10-minute drive of Genting SkyWorlds Theme Park. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness center, a children's pool, and a garden. Fellow travelers say good things about the overall property condition.

Good

Popular amenities

Pool
Connecting rooms available
24/7 front desk
Laundry facilities
Free WiFi
Air conditioning

Main amenities (12)

Daily housekeeping
Restaurant
Indoor pool
Breakfast available
Fitness center
Children's pool
Room service
Coffee shop/cafe
Business center
10 meeting rooms
24-hour front desk
Air conditioning

For families (6)

Children stay free
Children's pool
Playground on site
Connecting/adjoining rooms available
Television
Garden

$61 nightly

Nov 9 - Nov 10

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Nov 6 - Nov 7

Tomorrow

Nov 7 - Nov 8

All rooms

1 bed

2 beds

3+ beds

Showing 23 of 23 rooms

Deluxe Twin Room

Highlights

Air conditioning

Connecting rooms available

LCD TV

Separate bedroom

Blackout drapes/curtains

Private bathroom

Bathrobes

Bidet

327 sq ft
Sleeps 2
2 Twin Beds

Suite, 1 Bedroom

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

Separate bedroom

700 sq ft
1 bedroom
Sleeps 2
1 Queen Bed

Suite, 2 Bedrooms

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

2 bedrooms

1007 sq ft
2 bedrooms
Sleeps 4
1 King Bed and 2 Twin Beds

Suite, 3 Bedrooms

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

3 bedrooms

1356 sq ft
3 bedrooms
Sleeps 6
1 King Bed, 2 Twin Beds and 1 Queen Bed

Deluxe Double Room

Very good

Highlights

Air conditioning

Connecting rooms available

LCD TV

Separate bedroom

Blackout drapes/curtains

Private bathroom

Bathrobes

Bidet

327 sq ft
Sleeps 2
1 King Bed

Premier Double Room

Highlights

Air conditioning

Connecting rooms available

LCD TV

Separate bedroom

Blackout drapes/curtains

Private bathroom

Bathrobes

Bidet

431 sq ft
Sleeps 2
1 Queen Bed

Apartment, 2 Bedrooms

Highlights

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

2 bedrooms

Private bathroom

Bathrobes

Bidet

667 sq ft
2 bedrooms
Sleeps 4
1 Queen Bed and 2 Twin Beds

Family Suite

Highlights

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

Separate bedroom

Private bathroom

Bathrobes

Bidet

700 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Queen Bunk Bed

Suite

Highlights

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

Separate bedroom

Hair dryer

Rainfall showerhead

Private bathroom

700 sq ft
1 bedroom
Sleeps 2
1 King Bed

Suite

Very good

Highlights

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

Separate bedroom

Hair dryer

Rainfall showerhead

Private bathroom

700 sq ft
1 bedroom
Sleeps 2
2 Twin Beds

Premier Twin Room

Highlights

Air conditioning

Connecting rooms available

LCD TV

Separate bedroom

Blackout drapes/curtains

Hair dryer

Rainfall showerhead

Private bathroom

431 sq ft
Sleeps 2
2 Twin Beds

Penthouse

Highlights

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

3 bedrooms

2 bathrooms

Bathrobes

Private bathroom

3 bedrooms
Sleeps 6
1 Queen Bed, 1 Twin Bed and 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Premier Studio Twin

Sleeps 2

Premier Studio Queen

Sleeps 2

Premier Family Room

Sleeps 4

Premier Two Bedroom

Sleeps 4

Premier Deluxe King Room

Sleeps 2

Premier Deluxe Twin Room

Sleeps 2

Premier One Bedroom Suites King

Sleeps 2

Premier One Bedroom Suite Twin

Sleeps 2

Premier Two Bedroom Suite

Sleeps 4

Premier Three Bedroom Suites

Sleeps 6

Premier Penthouse

Sleeps 6

Similar properties

Pool
Spa
Airport transfer
Free parking

$45 nightly

Nov 18 - Nov 19

Total with taxes and fees

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About the neighborhood

Jalan Ion Delemen 1, Genting Highlands, 69000

What's nearby

First World Plaza - 3 min drive - 1.6 km
Skytropolis Indoor Theme Park - 3 min drive - 1.6 km
SkyAvenue - 3 min drive - 1.6 km
Genting SkyWorlds Theme Park - 4 min drive - 1.9 km
Genting Highlands Premium Outlets - 11 min drive - 5.7 km

Getting around

Subang (SZB-Sultan Abdul Aziz Shah) - 75 min drive
Kuala Lumpur International Airport (KUL) - 114 min drive
Batang Kali Station - 45 min drive
Rasa Station - 49 min drive
Kuala Lumpur Gombak Station - 52 min drive

Restaurants

‪The Majestic Pizza - ‬3 min walk
‪Hard Rock Cafe Genting Highlands - ‬13 min walk
‪Hugo's Lounge - ‬2 min walk
‪Tavern in the Sky - ‬3 min walk
‪RSC8 Cafeteria & Lounge - ‬11 min drive

About this property

Grand Ion Delemen Hotel

When you stay at Grand Ion Delemen Hotel, you'll be within a 10-minute drive of Genting SkyWorlds Theme Park. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness center, a children's pool, and a garden. Fellow travelers say good things about the overall property condition.

At a glance

Hotel size

- 611 rooms

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: anytime
- Contactless check-in available
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- At check-in, guests must provide a record of full COVID-19 vaccination
- COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
- For any questions, please contact the property using the information on the booking confirmation

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Wheelchair-accessible parking on site

Other information

- Smoke-free property

Property amenities

Food and drink

To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Coffee shop
Private dining
Room service (limited hours)

Traveling with children

Children stay free (see details)
Children's pool
Playground
Grocery/convenience store

What to do

Hiking/biking trails
Rock climbing
Ziplining

Working away

Business center
10 meeting rooms
Conference space (4896 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Romance packages

Facilities

Safe-deposit box at front desk
Garden
Fitness center
An indoor pool
Arcade/game room

Accessibility

Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

42-inch LCD TV
Satellite TV channels

Home comfort

Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board

Sleep well

Blackout drapes/curtains
Bed sheets provided

Freshen up

Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Dining

Kembali Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fairy Tales - This café serves dinner and light fare. Reservations are required. Open daily.

Fees & policies

Refundable deposits

Deposit: MYR 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

To-go breakfast is offered for an extra charge of approximately MYR 60 for adults and MYR 30 for children
Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Grand Ion Delemen Hotel Genting Highlands

Grand Ion Delemen Genting Highlands

Grand Ion Delemen

Ion lemen Genting Highlands

Grand Ion Delemen Hotel Hotel

Grand Ion Delemen Hotel Genting Highlands

Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

Does Grand Ion Delemen Hotel offer free cancellation for a full refund?

Yes, Grand Ion Delemen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Ion Delemen Hotel?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Grand Ion Delemen Hotel?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Grand Ion Delemen Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Grand Ion Delemen Hotel?

No, this hotel doesn't have a casino, but Genting Casino (10-min drive) and Genting SkyCasino (12-min drive) are both nearby.

What is there to do at Grand Ion Delemen Hotel and nearby?

Have fun with onsite activities like rock climbing, ziplining, and hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and an arcade. Grand Ion Delemen Hotel also has a garden.

Are there restaurants at or near Grand Ion Delemen Hotel?

Yes, there's an onsite restaurant that offers local and international cuisine.

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Grand Ion Delemen Hotel Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Popular mentions

Room

Lobby

Building

Service staff

Breakfast

Tower

Toilet

Wifi

Shuttle

Food

6/10 Good

Sep 16, 2025

Stay anywhere else

Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc). Shuttle bus usually booked out. Would not recommend nor stay again.

Lesley, 3-night trip

10/10 Exceptional

Jan 1, 2025

Place is very clean and nice to stay

lily, 2-night trip

2/10 Poor

Feb 2, 2023

The room very sm

Aik Hong, 2-night trip

2/10 Poor

Jul 8, 2025

Should be removed from Hotels.com

This hotel is listed as five star. To be honest it should be removed from Hotels.com. It is a one star at best. Worn down. Had to search for the reception. The room had an intens smell of industrial cleaning chemicals. Probably to hide the smell of mould. Absolutely nauseous smell. It was not clean and it was run down. View was straight into a concrete wall, and this was supposed to be a suite. The shower did not have warm water. For several hours there was drilling noise in the room to be heard so loudly I could barely hold a conversation. The smoke detector was covered in a cling film. Talk about safety issues. A complete disaster of a hotel. I suspect they do not maintain anything here. Not anything like the description in Hotels.com. Read the other reviews too, and please book something else. I decided to leave and go back to KL city.

1-night trip

10/10 Exceptional

Aug 4, 2025

The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!

Pamela Camille, 2-night trip

8/10 Very good

Oct 16, 2022

is ok

Yong Leng, 2-night trip

4/10 Fair

Dec 15, 2022

The road leading to this property is terribly dangerous especially during December foggy period where road lighting is bad and visibility down to almost zero. Its unfortunate as the hotel is actually quite good , nice and clean however the roads there are very dangerous. Best to just stay at Genting resorts instead.

2/10 Poor

Oct 21, 2024

Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.

Luis, 2-night trip

8/10 Very good

Nov 9, 2022

This is not intended to be a hotel. Feels more like an AirBnB. Feels like someone's house. Based on pictures on the net it seems like a fancy luxurious hotel when its actually not. However, still a comfortable stay with good and plenty to choose from breakfast spread. I booked the 1 bedroom Suite and it was like walking into to an under furnished and under-renovated apartment unit.

2/10 Poor

Jul 21, 2024

Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.

Sarah, 1-night trip

10/10 Exceptional

Oct 23, 2022

Ok

Zah Zurainita, 1-night trip

6/10 Good

Jan 8, 2023

Room quality

2Room has only one toilet. No privacy. All music can be clearly heard. It wasnt nice as rooms are not sound proof. Door make too much cracking sound.

Shaik Khaja, 2-night trip

6/10 Good

Dec 28, 2024

Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!

Vaibhav, 2-night trip

2/10 Poor

Dec 27, 2022

It was such a nightmare to enter a room which looks super rundown. It was nothing compared to the pic on the website. We requested to change a room although it was much better than the first 1 but still the inside lock for the room was spoilt and wifi was down… dont think we will book this ever again

10/10 Exceptional

Oct 24, 2022

Wall of the room is dirty with ants running. Back of sofa is dirty with fungus. Toilet bottle tray holder is broken with calcium deposit. Shower tiles and basin edges are filled with black fungus.

KATHARINE WEI QI, 2-night trip

6/10 Good

Jul 18, 2022

Horrible Shuttles services

Don't think this is a 5 star hotel as they claimed. The shuttle to/fro frm hotel to Genting highland entertainment complex is a BIG BIG DISAPPOINTMENT!!! You hv to pay RM5 per way and need to book in advance. Often fully booked, hence alternative is a Scam Taxi ride.. RM40 per way for a 7 mins ride. Ridiculous fare! Why can't the hotel mgt arrange more shuttles and do away with the booking while extending the time to at least 10pm and 2am final return trip.

Khoo, 2-night trip

2/10 Poor

Jun 28, 2023

This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.

2/10 Poor

Jan 9, 2023

We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.

2/10 Poor

Jul 14, 2025

Property is run down and

JITEN, 2-night trip

6/10 Good

Jul 11, 2025

Nice view but need to buck up on overall cleanliness and service.

3-night trip

8/10 Very good

Jun 19, 2025

Need more cleaning

MD HABIBUR, 1-night trip

8/10 Very good

May 13, 2025

Would go back

The hotel needs overall, my friends room head board was dirty and really needed clean , but hotel was brilliant

ian, 1-night trip

6/10 Good

Apr 20, 2025

The smell from the toilet was horrible. You need to fix this asap before you rent it to others .

Habibur, 2-night trip

2/10 Poor

Apr 19, 2025

Heater not working, WiFi not working, soaps not available , total waste of money

mukilan, 2-night trip

4/10 Fair

Feb 19, 2025

The property need remodel and room is running down and smell badly.

Tran, 1-night trip

Grand Ion Delemen Hotel

Choose dates to view prices

Photo gallery for Grand Ion Delemen Hotel

Reviews

Popular amenities

Main amenities (12)

For families (6)

Room options

Check availability for these dates

View all photos for Deluxe Twin Room

Deluxe Twin Room

Highlights

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Highlights

View all photos for Deluxe Double Room

Deluxe Double Room

Highlights

View all photos for Premier Double Room

Premier Double Room

Highlights

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

View all photos for Family Suite

Family Suite

Highlights

View all photos for Suite

Suite

Highlights

Suite

Highlights

View all photos for Premier Twin Room

Premier Twin Room

Highlights

View all photos for Penthouse

Penthouse

Highlights

View all photos for Premier Studio Twin

Premier Studio Twin

View all photos for Premier Studio Queen

Premier Studio Queen

View all photos for Premier Family Room

Premier Family Room

View all photos for Premier Two Bedroom

Premier Two Bedroom

View all photos for Premier Deluxe King Room

Premier Deluxe King Room

View all photos for Premier Deluxe Twin Room

Premier Deluxe Twin Room

View all photos for Premier One Bedroom Suites King

Premier One Bedroom Suites King

View all photos for Premier One Bedroom Suite Twin

Premier One Bedroom Suite Twin

View all photos for Premier Two Bedroom Suite

Premier Two Bedroom Suite

View all photos for Premier Three Bedroom Suites

Premier Three Bedroom Suites

View all photos for Premier Penthouse

Premier Penthouse

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Grand Ion Delemen Hotel

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in