At Tru by Hilton Chicopee Springfield, enjoy a free to-go breakfast and unwind with WiFi in your room or lounge by the indoor pool. With an arcade, bar, and sun loungers by the swimming pool, this hotel is perfect for relaxation and fun. Guests rave about the helpful staff and delicious breakfast.
Naismith Memorial Basketball Hall of Fame - 9 min drive - 12.4 km
Getting around
Westfield, MA (BAF-Barnes Municipal) - 17 min drive
Bradley Intl. Airport (BDL) - 31 min drive
Holyoke Station - 12 min drive
Springfield Union Station - 12 min drive
Windsor Locks Station - 25 min drive
Restaurants
Chick-fil-A - 5 min walk
Panera Bread - 9 min walk
Starbucks - 8 min walk
McDonald's - 9 min walk
Dunkin' - 19 min walk
About this property
Tru by Hilton Chicopee Springfield
When you stay at Tru by Hilton Chicopee Springfield, you'll be within a 10-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. After splashing around at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
108 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite carport
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6 AM–10 AM
Bar/lounge
Snack bar/deli
Traveling with children
Children's games
Toys
Art supplies
Working away
24-hour business center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
Built in 2018
Safe-deposit box at front desk
Picnic area
Terrace
24-hour fitness center
An indoor pool
Arcade/game room
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch LED TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Mini-fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
State tax ID - C0004550610
Also known as
Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee
Frequently asked questions
Does Tru by Hilton Chicopee Springfield offer free cancellation for a full refund?
Yes, Tru by Hilton Chicopee Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Chicopee Springfield?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Tru by Hilton Chicopee Springfield?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Chicopee Springfield?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Chicopee Springfield?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Tru by Hilton Chicopee Springfield?
No, this hotel doesn't have a casino, but MGM Springfield (9-min drive) is nearby.
What is there to do at Tru by Hilton Chicopee Springfield and nearby?
Tru by Hilton Chicopee Springfield has an indoor pool and a 24-hour fitness center, as well as an arcade and a picnic area.
What's the area around Tru by Hilton Chicopee Springfield like?
Tru by Hilton Chicopee Springfield is a short 15-minute walk from Chicopee Falls Dam and 19 minutes' walk from Chicopee Memorial State Park. Travelers give top marks for the hotel's prime location.
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Tru by Hilton Chicopee Springfield Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Shower
Lobby
Highways
Bathroom
Amenities
Children
What guests liked
Breakfast was consistently good with a variety of options and high-quality food. (57 reviews)
Pet-friendly rooms were conveniently located near the exit for easy access. (3 reviews)
The gym was well-stocked and great for a workout. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 31, 2025
Staff very nice. Smelled good and was very clean.
Kathleen
Kathleen, 3-night trip
10/10 Exceptional
May 31, 2025
Great hotel
Jocelyn
Jocelyn, 2-night trip
8/10 Very good
Aug 3, 2025
Family trip
Loved the welcome coffee and the pancake machine .very minimalist hotel but clean
Kimberlee
Kimberlee, 1-night trip
10/10 Exceptional
Feb 20, 2025
Great place to stay and spend time with family away from home!
Tausha
Tausha, 4-night trip
10/10 Exceptional
Aug 29, 2025
Needs a microwave in each room
Perry
Perry, 1-night trip
10/10 Exceptional
Apr 14, 2025
Very clean and quiet room, lots of restaurants choices near by.
Fanny Guzman
Fanny Guzman, 2-night trip
10/10 Exceptional
Apr 12, 2025
Love this place
Debbie
Debbie, 1-night trip
6/10 Good
Aug 5, 2025
Pool vile, service very friendly,
Michael
Michael, 2-night trip
10/10 Exceptional
May 26, 2025
Room very clean very nice place
Joaquin
Joaquin, 1-night trip
10/10 Exceptional
May 17, 2025
Always a pleasantly and easy stay. Great coffee! Staff is wonderful.
Joseph
Joseph, 1-night trip
10/10 Exceptional
Aug 5, 2025
near perfect
great place. first time at tru, will look for again. only poor part was breakfast which look better at the snack kiosk
Richard
Richard, 1-night trip
10/10 Exceptional
May 24, 2025
Nice stay nice staff
Felix
Felix, 1-night trip
10/10 Exceptional
Jun 7, 2025
Beautiful modern decor, clean and bright. Great staff. Great breakfasts. A home away from home.
Pamela
Pamela, 5-night trip
10/10 Exceptional
Jun 16, 2025
The room was very clean, and the bathroom was spacious. Layout was well thought out.
Roxanne
Roxanne, 3-night trip
10/10 Exceptional
Feb 3, 2025
A nice stay, clean and staff was very helpful.
rondell
rondell, 2-night trip
8/10 Very good
Feb 28, 2025
Just a great place to stay near military base and having the free breakfast was perfect
Sean
Sean, 1-night trip
10/10 Exceptional
May 3, 2025
We've stayed here a number of times as we visit family in the area. We've had good customer service, rooms are nice, clean, and comfortable. Pleasant staff.
Ingrid
Ingrid, 1-night trip
10/10 Exceptional
Jul 10, 2025
On the way to Maine
Checking in was fast and easy. The room was small but adequate for an overnight stay. CLEAN which is most important to me. The outdoor area was nice to sit outside. Staff was friendly. Would recommend.
Pamela
Pamela, 1-night trip
10/10 Exceptional
Apr 27, 2025
Nice place
Beds were comfy, rooms were nice and clean. Love the soap and hair product dispensers in the bathroom.
Anne
Anne, 1-night trip
10/10 Exceptional
May 20, 2025
Everything was great
Judith
Judith, 1-night trip
10/10 Exceptional
Apr 21, 2025
The best i have experienced
It was amazing everything clean and spacious a lot of fun for the kids and the breakfast was good i would definitely stay again loved it and the service
Linda
Linda, 2-night trip
10/10 Exceptional
May 11, 2025
Friendly staff. Clean and good room conditions.
Wei
Wei, 1-night trip
10/10 Exceptional
Dec 26, 2024
I stayed for 4 nights it was really nice the staff was friendly and helpful, the room was very clean and comfortable, the breakfast was great also
Danielle
Danielle, 4-night trip
8/10 Very good
Jul 30, 2025
Great hotel, a little noisy
The hotel is nice, super clean and staff very pleasant. It’s located a very convenient spot with tons of restaurants and shopping so close. Parking is ample. Rooms are very basic but contemporary. Only real complaint is the noise from other rooms. It literally sounds like someone is outside your door but they are above, below or beside you.
Kristen
Kristen, 3-night trip
10/10 Exceptional
Jan 22, 2025
The stay was wonderful! My grandkids enjoyed themselves very much.