TORTUE HAMBURG offers an elegant retreat in Hamburg City Center, close to iconic landmarks like Hamburg City Hall and Miniatur Wunderland. Relax on the inviting terrace or indulge in French cuisine at one of three restaurants, then enjoy a drink at one of five bars.
Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
Stadthausbrücke S-Bahn - 2 min walk
Rodingsmarkt U-Bahn - 4 min walk
Gaensemarkt U-Bahn - 7 min walk
Restaurants
Ruby Lotti Hotel & Bar - 1 min walk
Peter Pane - 2 min walk
L‘Osteria - 3 min walk
Atelier F - 3 min walk
Kimchi Guys - 2 min walk
About this property
TORTUE HAMBURG
TORTUE HAMBURG puts you in a great location, within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. Guests looking for a bite to eat can check out brasserie, one of 3 restaurants, which serves French cuisine. Other highlights at this boutique hotel include 5 bars/lounges, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Stadthausbrücke S-Bahn is 2 minutes and Rodingsmarkt U-Bahn is 4 minutes.
At a glance
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Hotel size
128 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (EUR 39 per day)
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Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
3 restaurants
5 bars/lounges
Room service (limited hours)
Snack bar/deli
What to do
Access to nearby health club
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Well-lit path to entrance
Room amenities
Be entertained
55-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Down comforter
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Brasserie - This brasserie specializes in French cuisine.
JIN-GUI - This restaurant specializes in Asian cuisine. Open daily.
Chez l'ami - This fine-dining restaurant specializes in French cuisine. Open select days.
Bar noir - Onsite bar. Open daily.
Jardin TORTUE - Onsite rooftop bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 4.80 per person, per night
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 55 for adults and EUR 19 for children
Children & extra beds
Rollaway beds are available for EUR 50.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Parking
Valet parking costs EUR 39 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Tortue Hamburg Hotel
Tortue Hotel
Tortue Hamburg Hotel
Tortue Hamburg Hamburg
Tortue Hamburg Hotel Hamburg
Frequently asked questions
Does TORTUE HAMBURG offer free cancellation for a full refund?
Yes, TORTUE HAMBURG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at TORTUE HAMBURG?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at TORTUE HAMBURG?
Yes. Valet parking costs EUR 39 per day.
What are the check-in and check-out times at TORTUE HAMBURG?
You can check in starting at 4:00 PM. Check-out time is noon.
Is there an onsite casino at TORTUE HAMBURG?
No, this hotel doesn't have a casino, but Casino Reeperbahn (3-min drive) is nearby.
What is there to do at TORTUE HAMBURG and nearby?
TORTUE HAMBURG has 5 bars and access to a nearby health club.
Are there restaurants at or near TORTUE HAMBURG?
Yes, there are 3 onsite restaurants, featuring French cuisine.
What's the area around TORTUE HAMBURG like?
TORTUE HAMBURG is in Hamburg City Center, a short 2-minute walk from Stadthausbrücke S-Bahn and 8 minutes' walk from Hamburg City Hall.
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TORTUE HAMBURG Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Ambience
Brasserie
What guests liked
Breakfast was a highlight with excellent options and great service. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 13, 2023
Great place to stay
or
or, 5-night trip
10/10 Exceptional
Feb 28, 2024
Beautiful hotel amazing breakfast
Petra
Petra, 2-night trip
10/10 Exceptional
Apr 13, 2025
This is a beautiful hotel- lovely rooms decorated with sophistication and high ceilings. Service was impeccable also in the Brasserie and Petit Tortue restaurants. Well situated for shopping and seeing the city.
Stacey
Stacey, 2-night trip
10/10 Exceptional
Apr 16, 2025
I like breakfast
Oleksandr
Oleksandr, 2-night trip
10/10 Exceptional
Sep 5, 2024
Amazing hotel. We will be back!
Jason
Jason, 3-night trip
10/10 Exceptional
Jan 3, 2023
Stayed in the apartment and found it perfect with many good options and shopping nearby. Will definitely stay again when in Hamburg and highly recommend.
Ana
10/10 Exceptional
Apr 28, 2024
really lovely staff. Rooms are on the smaller size but okay for a weekend trip. perfect location to explore the city!
Linda
Linda, 1-night trip
10/10 Exceptional
Dec 9, 2024
The staff went over and above helping us figure out rental car replacement issues - they were great!
Diann
Diann, 2-night trip
10/10 Exceptional
Dec 30, 2024
This hotel is very cozy, yet quite cool. Lots of dining and bar options. Area around is convenient for waking and shopping. The room we had was great. Super high ceiling, very modern and comfy. Comfortable bedding. I’d stay here again.
Vicki
Vicki, 3-night trip
8/10 Very good
Oct 29, 2024
The room was immaculate. Comfortable bed and nice bedroom with a good shower. Walkable to subway, shops and restaurants.
Louise
Louise, 2-night trip
8/10 Very good
Nov 19, 2023
Room was lovely with very high ceilings giving feeling of space. Hotel is very close to shopping area though the area is a bit devoid of atmosphere early morning, evening and night.
Food and beverage is very expensive in the hotel and I do draw a line at 30 Euros for breakfast.
Fraser
Fraser, 2-night trip
10/10 Exceptional
Sep 17, 2025
Patrick
Patrick, 4-night trip
10/10 Exceptional
Sep 14, 2025
Barbara
Barbara, 2-night trip
8/10 Very good
Sep 10, 2025
michel
michel, 1-night trip
10/10 Exceptional
Sep 3, 2025
Emil
Emil, 1-night trip
10/10 Exceptional
Sep 3, 2025
Fantastisk sted
Tortue er et rigtig skønt sted med høj service og kvalitet.
Eneste lille minus er at værelserne ikke kan blive helt kolde nok, når man fortrækker at sove koldt. Har egen dyne med.
Men værelser, mad, beliggende er helt i top
Christina
Christina, 1-night trip
10/10 Exceptional
Sep 3, 2025
Frank
Frank, 2-night trip
10/10 Exceptional
Aug 28, 2025
Catharina
Catharina, 1-night trip
10/10 Exceptional
Aug 13, 2025
Verified traveler
3-night trip
10/10 Exceptional
Aug 5, 2025
Mark
Mark, 2-night trip
10/10 Exceptional
Jul 29, 2025
Stefan
Stefan, 2-night trip
10/10 Exceptional
Jul 27, 2025
Pure luxury!
How do you explain how pure luxury feels. That is how the hotel was from start to finish. Everything smooth from check in to check out.
The staff were so polite and welcoming, always a hello or goodbye! What an experience. I have a hotel for life in Hamburg now.