Steps from Principal Beach, Caracol Plaza offers a vibrant retreat with LA CAVA restaurant serving international cuisine for breakfast, lunch and dinner. Relax by the outdoor pool or unwind at the swim-up bar while enjoying free WiFi in public areas.
Reviews
7.67.6 out of 10
Good
Popular amenities
Bar
Pool
24/7 front desk
Free parking
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Children's pool
Pool bar
Swim-up bar
Room service
Conference center
2 meeting rooms
Terrace
Feel at home (6)
Children's pool
Private bathroom
Garden
Terrace
Daily housekeeping
Elevator
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 2 Double Beds
Standard Room, 2 Double Beds
Highlights
Balcony
Air conditioning
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
In-room safe
Desk
236 sq ft
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds, Ocean View
Standard Room, 2 Double Beds, Ocean View
Highlights
Balcony
Air conditioning
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
In-room safe
Desk
236 sq ft
Sleeps 4
2 Double Beds
View all photos for Double Room Standard With Sea View
Double Room Standard With Sea View
Sea view
Sleeps 4
2 Double Beds
View all photos for Double Room Standard With Street View
Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 9 min drive
Restaurants
La Galeria - 8 min walk
Bendito's Restauurant y pizzeria italiana - 6 min walk
Sabores de la Costa - 5 min walk
Micheladas el Adoquin - 6 min walk
Restaurante Estrella del Mar - 7 min walk
About this property
Caracol Plaza
Caracol Plaza puts you within a 10-minute drive of Zicatela Beach and Carrizalillo Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at LA CAVA, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a snack bar/deli. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
192 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–noon
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
What to do
Beach nearby
Working away
2 meeting rooms
Conference center (3767 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-width doorways
Room amenities
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Local maps
Special features
Dining
LA CAVA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 150 to 250.00 for adults, and MXN 150.00 to 250.00 for children
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 9 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Caracol Plaza
Caracol Plaza Hotel & Resort
Caracol Plaza Hotel & Resort Puerto Escondido
Caracol Plaza Puerto Escondido
Hotel Caracol Plaza Resort Puerto Escondido
Hotel Caracol Plaza Resort
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Hotel
Caracol Plaza Hotel Resort
Caracol Plaza Hotel
Caracol Plaza Puerto Escondido
Caracol Plaza Hotel Puerto Escondido
Frequently asked questions
Does Caracol Plaza offer free cancellation for a full refund?
Yes, Caracol Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Caracol Plaza?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 9 PM.
Are pets allowed at Caracol Plaza?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Caracol Plaza?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Caracol Plaza?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Caracol Plaza and nearby?
Caracol Plaza has an outdoor pool and a garden.
Are there restaurants at or near Caracol Plaza?
Yes, LA CAVA offers international cuisine.
Does Caracol Plaza have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Caracol Plaza like?
Caracol Plaza is a short 7-minute walk from Zicatela Beach and 7 minutes' walk from Principal Beach.
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Caracol Plaza Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.4/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Breakfast
View
Service staff
Balcony
Lobby
Location
Restaurant
Taxi
Rocks
Reviews
10/10 Exceptional
Mar 16, 2025
Very beautiful and in the middle of town
Carlos
Carlos, 3-night trip
10/10 Exceptional
Feb 2, 2025
I love this place
Francisco Jesús Gordo
Francisco Jesús Gordo, 2-night trip
10/10 Exceptional
Nov 13, 2024
Excellent
Carolina
Carolina, 2-night trip
10/10 Exceptional
Sep 1, 2024
The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar.
Jessica
Jessica, 2-night trip
8/10 Very good
Nov 10, 2024
This property was in rebulding process
Carlos
Carlos, 3-night trip
4/10 Fair
Mar 9, 2025
The property has poor customer service. Hot water was intermittent. Shower drain was clogged. Issues reported were not resolved.
Ruth
Ruth, 2-night trip
6/10 Good
Feb 8, 2025
the second elevator was not working. Staff, not friendly.
Wenceslao
Wenceslao, 2-night trip
2/10 Poor
Feb 25, 2025
Worse hotel I’ve stayed in. Terrible customer service. Only got two towels, for three of us. We needed more toilet paper on our third day, I asked the receptionist if they could give us more, he was very rude and said we could only get one in a day. Which they didn’t refill. Terrible place.
Lizeth
Lizeth, 1-night trip
8/10 Very good
Dec 23, 2024
There was no refrigerator in the room. There was also bad conditioning.. didn’t work. Food service should be 24/7 not 8am-10pm
RAMON
RAMON, 5-night trip
6/10 Good
Aug 15, 2024
I didn’t like that the food service would take a long time and sometimes they would forget. Also, the internet was really slow. But other than that, everything was good!
William Edward
William Edward, 5-night trip
4/10 Fair
Apr 10, 2024
At the reception they Charged xtra money
Gabriel
Gabriel, 1-night trip
6/10 Good
Jun 15, 2025
La ubicación es muy buena, todo queda cerca. Esta un tanto deteriorado, el horario de la alberca super bien aunque no vi que la limpiaran. Muy bonita vista desde el restaurante aunque el sazon de la comida deja a deber.
Evangelina
Evangelina, 7-night trip
6/10 Good
May 26, 2025
Me tocó el sexto piso y en la habitación nunca pude acceder o enlazarme con el wifi, deficiente.
Alma Deysi
Alma Deysi, 1-night trip
10/10 Exceptional
May 24, 2025
Angeles
Angeles, 1-night trip
10/10 Exceptional
May 22, 2025
ES LIMPIO, LA COMIDA RICA, ATENTOS CASI TODOS, SALVO UNA CHICA EN RECEPCIÓN; SOLO LA CAMA NO ES TAN COMODA.
Adriana
Adriana, 2-night trip
6/10 Good
May 22, 2025
DANIEL
DANIEL, 1-night trip
8/10 Very good
Apr 26, 2025
David Arturo
David Arturo, 2-night trip
10/10 Exceptional
Apr 26, 2025
Excelente servicio
Excelente servicio
Alfredo
Alfredo, 1-night trip
10/10 Exceptional
Apr 26, 2025
Fernando Jose
Fernando Jose, 2-night trip
10/10 Exceptional
Apr 10, 2025
Ruben
Ruben, 3-night trip
4/10 Fair
Mar 29, 2025
Jose luis
Jose luis, 7-night trip
10/10 Exceptional
Mar 21, 2025
Excelente lugar y la atención muy buena en todos los servicios del hotel , alberca , hotel , restaurant y bar muy bien
Eduardo
Eduardo, 2-night trip
6/10 Good
Mar 21, 2025
El personal np es muy amable recepción y el area de albetca descuidada sobre todo la barra del bar
Susana
Susana, 2-night trip
6/10 Good
Mar 16, 2025
El hotel se siente muy viejo y algo descuidado, falta limpieza. Las toallas están muy viejas. Las cortinas muy viejas. Hay habitaciones con cortinas rotas. En el bar de la alberca está todo desordenado y a veces ni gente hay para atenderte. Por fuera y con luces se ve bonito el hotel la TV solo tiene 2 canales. Los aparatos del gym están todos oxidados y algunos están rotos.
Ilayalith Carrillo
Ilayalith Carrillo, 4-night trip
8/10 Very good
Mar 14, 2025
Muy buen servicio instalaciones ok, solo el elevador que no funciona