In the heart of Ottawa, The Metcalfe Hotel offers a warm welcome with Cocotte bistro serving delicious meals. Stay connected with in-room WiFi, relax at the hair salon or library, and enjoy helpful multilingual staff. Previous guests rave about the hotel's dining options and central location.
Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
Ottawa Fallowfield Station - 17 min drive
Parliament Station - 6 min walk
Rideau Station - 11 min walk
Lyon Station - 12 min walk
Restaurants
Meet Noodle 又見壹面 - 2 min walk
Browns Socialhouse Centretown - 3 min walk
Grill Forty One - G41 - 3 min walk
Tim Hortons - 1 min walk
Cocotte Bistro
About this property
The Metcalfe Hotel
The Metcalfe Hotel offers a great location, putting you within just a 10-minute walk of Rideau Canal and University of Ottawa. Also, Parliament Hill and Rogers Centre Ottawa are within a 15-minute walk. Fellow travelers love the helpful staff and restaurant. The property is just a short walk to public transportation: Parliament Station is 6 minutes and Rideau Station is 11 minutes.
At a glance
DONE
Hotel size
108 rooms
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (CAD 47 per night)
Wheelchair-accessible parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's games
Working away
6 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Library
Communal living room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairways
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Recycling
Special features
Dining
Cocotte - Onsite bistro.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 75 per accommodation, per stay
Parking
Valet parking costs CAD 47 per night
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa
Frequently asked questions
Does The Metcalfe Hotel offer free cancellation for a full refund?
Yes, The Metcalfe Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Metcalfe Hotel?
Yes, pets are welcome. There's a charge of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Metcalfe Hotel?
Yes. Valet parking costs CAD 47 per night.
What are the check-in and check-out times at The Metcalfe Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at The Metcalfe Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at The Metcalfe Hotel and nearby?
Recommended spots to visit include Confederation Park (3-min walk) and National Arts Centre (5-min walk), along with Capital Information Kiosk (5-min walk) and Sparks Street Mall (6-min walk).
Are there restaurants at or near The Metcalfe Hotel?
Yes, there's an onsite restaurant, Cocotte.
What's the area around The Metcalfe Hotel like?
The Metcalfe Hotel is in Downtown Ottawa, a short 6-minute walk from Parliament Station and 5 minutes' walk from Rideau Canal. Our travelers say the local area is very central.
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The Metcalfe Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Lobby
Bed
Parking
Breakfast
Food
Ambience
What guests liked
Breakfast at the property restaurant was consistently described as delicious and excellent. (15 reviews)
The in-house restaurant offered a wonderful cuisine and excellent breakfast options with many nearby restaurants also within walking distance. (14 reviews)
The property features a nice gym and an indoor basketball court that guests enjoyed. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 8, 2025
A great gem in the city. Very comfortable and well situated. Will definitely plan to stay here again
Shannon
Shannon, 1-night trip
10/10 Exceptional
Sep 1, 2025
Great hotel in the middle of Ottawa
Walkin distance from Parlament buildings. Historical street. Great room - bed, bathroom, very clean.
Marcin
Marcin, 1-night trip
10/10 Exceptional
Sep 11, 2025
An Enjoyable Stay
We had a very enjoyable stay at the Metcalfe Hotel. My husband was here on business but I was here for pleasure.
All the staff were very helpful and friendly and the bedroom was comfortable. The position of the hotel in Downtown Ottawa was also very convenient for visiting the places of interest in Ottawa. We would certainly return if we are in Ottawa again and recommend to our friends.
Elspeth
Elspeth, 8-night trip
8/10 Very good
May 29, 2025
Nice place to stay
kenny
kenny, 2-night trip
10/10 Exceptional
May 29, 2025
Great stay, good price.
François Pierre
François Pierre, 1-night trip
10/10 Exceptional
May 21, 2025
Great hotel and highly recommended
Sahar
Sahar, 3-night trip
10/10 Exceptional
May 29, 2025
The decor and location were fantastic!
Janet
Janet, 1-night trip
10/10 Exceptional
Jun 2, 2025
Nice hotel
Vaibhav
Vaibhav, 2-night trip
10/10 Exceptional
Jun 20, 2025
Great location and amenities. Very comfortable bed.
Amitai
Amitai, 1-night trip
10/10 Exceptional
Jun 18, 2025
Amazing boutique hotel close to everything in downtown Ottawa.
Lynn
Lynn, 2-night trip
10/10 Exceptional
Mar 24, 2025
Excellent hotel, location is great and the restaurant is amazing
Felipe
Felipe, 1-night trip
10/10 Exceptional
Apr 22, 2025
Wonderful hotel!
Silvia Saveria
Silvia Saveria, 1-night trip
10/10 Exceptional
Sep 7, 2025
Beautiful and clean! A lovely stay.
Our stay at the Metcalfe was wonderful. The hotel is bright and airy, and our room was clean and comfortable. The restaurant downstairs is pricey, but serves true French cuisine that was delicious! The area was very walkable and we would definitely return. They were renovating some of their areas, but they kept them well separated from common guest areas. About a week after we were there I realized I left a bag with all my medication inside the safe. I contacted the hotel and they quickly walked me through the process of getting it shipped to me, which I greatly appreciated!
Courtney
Courtney, 3-night trip
10/10 Exceptional
Apr 15, 2025
Excellent stay, nice room and hotel
Nestor M.
Nestor M., 3-night trip
10/10 Exceptional
May 28, 2025
Wonderful boutique hotel in the heart of Ottawa.
Ian
Ian, 1-night trip
10/10 Exceptional
May 14, 2025
Awesome place
JAMES
JAMES, 1-night trip
10/10 Exceptional
May 20, 2025
Great stay. Loved it
Myroslava
Myroslava, 1-night trip
10/10 Exceptional
Jul 16, 2025
Great place to stay in downtown Ottawa
Beautiful lobby, friendly staff and great room. Bathroom was nice a clean with stylish fixtures. Valet parking was quick and easy for getting our vehicle sorted. Restaurant looked pretty nice, just stayed for a coffee and pastry, was a little slow but we weren't in a rush so wasn't too concerned. Would definitely stay again.
Justin
Justin, 1-night trip
10/10 Exceptional
Apr 29, 2025
Convenient location and quiet hotel. The lounge area is lovely and we enjoyed breakfast at the restaurant.
Jane
Jane, 1-night trip
10/10 Exceptional
May 19, 2025
Beautiful property with great design. Very convenient location.
Dan
Dan, 1-night trip
10/10 Exceptional
Jun 26, 2025
Good stay in great location
Very comfortable room with view of the public library. Quiet even though overlooking the front street. Reception and valet were very helpful. Great location for walking around the city. Would stay again.
angela
angela, 3-night trip
10/10 Exceptional
May 15, 2025
Loved the ambiance
Anna
Anna, 1-night trip
10/10 Exceptional
May 20, 2025
Staff were wonderful. The restaurant served delicious brunch.