Vasa Hotel Surabaya offers a luxurious retreat near Royal Plaza Surabaya, where you can unwind with a massage at the onsite spa or indulge in international cuisine at one of two restaurants. With free in-room WiFi, an outdoor pool and children's pool, and dry cleaning services available to keep your wardrobe fresh.
Jalan HR Muhammad No. 31, Surabaya, East Java, 60266
What's nearby
Pakuwon Mall - 4 min drive - 3.4 km
Royal Plaza Surabaya - 6 min drive - 6.8 km
Tunjungan Plaza - 7 min drive - 6.2 km
Surabaya Plaza Shopping Mall - 8 min drive - 7.5 km
Grand City Surabaya - 8 min drive - 8.2 km
Getting around
Surabaya (SUB-Juanda) - 33 min drive
Tandes Station - 15 min drive
Surabaya Pasar Turi Station - 21 min drive
Surabaya Gubeng Station - 26 min drive
Airport shuttle (surcharge)
Free shopping center shuttle
Restaurants
Son Ga - 7 min walk
Pangsit Mie Malei khas Palu - 14 min walk
Ming Garden - 1 min walk
Makmur Jaya Seafood - 10 min walk
209 Dining - 1 min walk
About this property
Vasa Hotel Surabaya
Vasa Hotel Surabaya features a free kids' club and puts you within a 10-minute drive of Tunjungan Plaza. You can visit the spa to be pampered with massages or body treatments, and 209 Dining, one of 2 restaurants, serves international cuisine. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the overall property condition.
At a glance
DONE
Hotel size
388 rooms
Arranged over 36 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Free shopping center shuttle
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Playground
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Full-service spa
Massage/treatment rooms
Reception hall
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
43-inch LCD TV
Cable TV channels
Home comfort
Free stocked minibar
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages and body treatments.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
209 Dining - This restaurant specializes in international cuisine.
Xiang Fu Hai - This restaurant specializes in Chinese cuisine. Open daily.
Chamas - This restaurant specializes in Brazilian cuisine. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 517880 for adults and IDR 312180 for children
Airport shuttle service is offered for an extra charge of IDR 425000 per vehicle (one-way, maximum occupancy 2)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for IDR 650000 per night
Airport shuttle service for children up to age 12 costs IDR 425000 (one-way)
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Also known as
Vasa Hotel
Vasa Surabaya
Vasa Hotel Surabaya Java
Vasa Hotel Surabaya Hotel
Vasa Hotel Surabaya Surabaya
Vasa Hotel Surabaya Hotel Surabaya
Frequently asked questions
Does Vasa Hotel Surabaya offer free cancellation for a full refund?
Yes, Vasa Hotel Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vasa Hotel Surabaya?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Vasa Hotel Surabaya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Vasa Hotel Surabaya?
Yes, there's free self parking.
Is airport shuttle service offered by Vasa Hotel Surabaya?
Yes, an airport shuttle is available. The charge is IDR 425000 per vehicle one-way.
What are the check-in and check-out times at Vasa Hotel Surabaya?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Vasa Hotel Surabaya and nearby?
Vasa Hotel Surabaya has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Vasa Hotel Surabaya?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Vasa Hotel Surabaya like?
Vasa Hotel Surabaya is located a short 13-minute walk from Al-Akbar Mosque.
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Reviews
Vasa Hotel Surabaya Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.0
Location
9.4
Staff & service
8.8
Eco-friendliness
8.8
Property conditions & facilities
Reviews
10/10 Exceptional
May 13, 2025
The hotel is very nice and convenient if you are there for business!
Victoria
Victoria, 3-night trip
10/10 Exceptional
Apr 22, 2025
Very friendly
baljit
baljit, 2-night trip
10/10 Exceptional
Jul 10, 2024
A great hotel, really at the level of my expectations.
Jérôme
Jérôme, 3-night trip
10/10 Exceptional
Jul 19, 2023
The room was very comfortable and service seemed excellent.
Grace
Grace, 1-night trip
10/10 Exceptional
Dec 15, 2023
The variety and quality of breakfast were great. The customer service both at the front desk and breakfast were outstanding.
Verified traveler
1-night trip
10/10 Exceptional
Feb 2, 2023
great room with daily free minibar. spacious, nice bed, friendly staff.
Nenny
Nenny, 2-night trip
10/10 Exceptional
Mar 17, 2024
Service and staff hospitality are great. Thanks
Juwita
Juwita, 4-night trip
6/10 Good
Nov 30, 2024
The A/C is not strong enough. Rooms are outdated and white towels are stained. Ok bed and nice staff.
Verified traveler
1-night trip
10/10 Exceptional
Jul 22, 2024
Overall experience
SATISH
SATISH, 3-night trip
10/10 Exceptional
Sep 13, 2024
Intan
Intan, 1-night trip
10/10 Exceptional
Apr 25, 2023
Need to be fix ,the pool area
riccy
riccy, 1-night trip
10/10 Exceptional
Aug 9, 2024
Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening.
Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events.
Stephen
Stephen, 1-night trip
2/10 Poor
Nov 27, 2022
the room design and lighting is a bad joke; can't shave or comb hair with the light at wash basin; no working table and chair; never seen such stupid non functional room design and furnishing. Air conditioning is horrible; temperature done not come down and it feels very humid and damp; almost impossible to sleep with the thick comforter provided with non-functional air condition which is not only in my room by 3 others on different levels travelling with me. Never staying again in this hotel