In Surabaya, Fairfield by Marriott Surabaya offers a serene retreat with a garden, coffee shop/cafe and an outdoor pool. Unwind with spa services like aromatherapy or sports massage at this upscale hotel where guests rave about the friendly staff.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Spa
Pool
Gym
Free parking
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant
Outdoor pool
Breakfast available
Health club
Valet parking
Children's pool
24-hour room service
Coffee shop/cafe
Spa services
Massage/treatment rooms
24-hour business center
Feel at home (6)
Children's pool
Rollaway/extra beds
Refrigerator
Cable/satellite TV service
Garden
Terrace
$37 nightly
The total price is $41
$41 total
Jul 6 - Jul 7
Total includes taxes and fees
Why we love this property
Spa paradise for all
The spa offers aromatherapy and sports massages in private or couples treatment rooms. A health club, fitness room, and rooftop garden complete this retreat.
Flavorful cuisine options
Experience international cuisine at the hotel restaurant, or grab a bite at the cafe. Buffet breakfast and vegan or vegetarian dining options await.
Work and wellness mix
This hotel offers a 24-hour business center with meeting rooms, plus rejuvenating spa services. Concierge and room service ensure total comfort.
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View
Fairfield by Marriott Surabaya puts you within a 10-minute drive of Pakuwon Mall and Tunjungan Plaza. Guests can indulge in sports massages or aromatherapy, then grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a health club, and a fitness center.
Languages
English, Indonesian
At a glance
DONE
Hotel size
270 rooms
Arranged over 30 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 17
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite valet parking (IDR 50000 per night)
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Restaurant
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children's pool
Working away
24-hour business center
8 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
Picnic area
Terrace
Health club
An outdoor pool
Spa services
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Transfer shower
Lever door handles
Room amenities
Be entertained
40-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Alarm clock
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include sports massages and massages. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include a yukata (Japanese robe).
Dining
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 130000 per person
Children & extra beds
Rollaway beds are available for IDR 350000.0 per night
Parking
Valet parking costs IDR 50000 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Fairfield Marriott Surabaya Hotel
Fairfield Marriott Surabaya
Fairfield by Marriott Surabaya Hotel
Fairfield by Marriott Surabaya Surabaya
Fairfield by Marriott Surabaya Hotel Surabaya
Frequently asked questions
Does Fairfield by Marriott Surabaya offer free cancellation for a full refund?
Yes, Fairfield by Marriott Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairfield by Marriott Surabaya?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Fairfield by Marriott Surabaya?
Sorry, pets aren't allowed.
Is parking offered on site at Fairfield by Marriott Surabaya?
Yes, there's free self parking.
What are the check-in and check-out times at Fairfield by Marriott Surabaya?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon.
What is there to do at Fairfield by Marriott Surabaya and nearby?
Fairfield by Marriott Surabaya has an outdoor pool, a health club, and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Fairfield by Marriott Surabaya?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Fairfield by Marriott Surabaya like?
Fairfield by Marriott Surabaya is a short 12-minute walk from Ciputra World Mall and 9 minutes' walk from Al-Akbar Mosque.
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Fairfield by Marriott Surabaya Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Lobby
Amenities
Reviews
10/10
Nice staff and helpful
The room is a bit old, but it is clean and in good condition
Verified traveler
2-night trip
10/10
Clean room, nice pool and delicious restaurant
Jerome
1-night trip
10/10
Great hotel nice and clean. Near shopping mall. Fantastic hotel to stay with family.
MOHD ISKANDAR
3-night trip
8/10
Stayed here for my business trip, location wise it is convenient to explore Surabaya west area. Room is clean and spacious, they have a really wide range of variations for breakfast buffet and they all taste good and authentic for the local options.
All the staffs are nice, friendly and helpful, from the front office, restaurant even housekeeping.
Ancilla
2-night trip
4/10
Below average hotel flying the Marriott label. There are nicer options for this price point in Surabaya
Michael
1-night trip
10/10
The property is a bit old but maintained well.
It is clean and neat. Nothing much near the property, but easy to call grab service, so It would be a problem.
woojin
1-night trip
8/10
Limited dining around the hotel
Kadiman
2-night trip
10/10
Staying there was amazing. Staffs very helpful and polite. I got to say we appreciate staff Ms. Rahil so much for helping us check-in for one of our friends who was not feeling well after landing to Juanda airport. Thank you so much Ms. Rahil.
Keng Heng
1-night trip
10/10
Super clean, comfortable and nice hotel. The staff is incredibly friendly and will do anything to make sure you’re comfortable during your stay. This is by far the nicest hotel we’ve been at in Indonesia yet.
Marcus
1-night trip
10/10
I liked everything that i faced in the hotel. It was a pleasant experience .
Oded
1-night trip
10/10
Excellent service from the breakfast team.
Nice pure juice and latte, delicious omelette.
Friendly reception and perfect security guards
Kenny Wai Chong
3-night trip
8/10
It was good,
jeremy albert
5-night trip
6/10
Pillows and floormats were stained
AN YU
2-night trip
8/10
My team was ferried from the hotel to conference premises so we didn’t hv our meals here. But the hotel and rooms are excellent, comfortable, clean and room service did well each day. We are grateful.
Tracey
5-night trip
4/10
The hotel so basic, dirty carpet/ old and lot dusk/ crumb behind the curtain.
I didn't expect this as Fairfield manage by Marriott. I had few time in different city and all much better. And some distance from amenities.
Verified traveler
2-night trip
2/10
Many flys were found in my room. Cockroaches were observed near the refrigerator area.
Some flys were also observed in 2F lobby on the table and the floor. The hygiene should be improved.
long ting
3-night trip
10/10
Verified traveler
3-night trip
8/10
Hock Chuan
2-night trip
2/10
KEISUKE
2-night trip
10/10
CORPORATION
5-night trip
10/10
Verified traveler
3-night trip
10/10
객실이 쾌적했습니다. 샤워실 온수가 미지근했습니다. 화장실 불빛이 불투명 유리벽을 통과하기 때문에 한밤중에 화장실 전기등을 켜면 침대쪽도 밝아집니다. 아침식사에 다양한 음식이 제공되었습니다. 인근에 도보로 10분 거리에 쇼핑몰이 있어서 편리했습니다.