In the heart of Downtown Cuenca, Hotel Boutique Castilla de Leon offers an inviting atmosphere with a lush garden and business center. Explore local treasures at the gift shop or catch up on work with in-room WiFi while enjoying nearby access to meeting rooms.
Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
Alejandro Serrano Aguilar Stadium - 17 min walk - 1.5 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 4 min drive
Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.9 miles/128.6 km
Luis Cordero (Hermano Miguel) Station - 2 min walk
14n - Antonio Borrero Station - 3 min walk
Gaspar Sangurima Tram Station - 3 min walk
Terminal Terrestre Station - 15 min walk
Unidad Nacional Tram Station - 26 min walk
Restaurants
Latitud Cero Taproom - 5 min walk
Hotel Santa Lucia - 5 min walk
Negroni - 7 min walk
Guajibamba - 5 min walk
Café Del Parque - 6 min walk
About this property
Hotel Boutique Castilla de Leon
Enjoy your visit to Cuenca with a stay at Hotel Boutique Castilla de Leon. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 3 minutes and Terminal Terrestre Station is 15 minutes.
At a glance
DONE
Hotel size
17 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The property charges 9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
Onsite garage
Offsite parking within 98 ft (USD 7 per night), from 8:00 PM to 8:00 AM
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 7:30 AM–8:30 AM on weekdays and 8:00 AM–9:30 AM on weekends
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 1897
Safe-deposit box at front desk
Garden
Television in common areas
Banquet hall
Room amenities
Be entertained
LCD television
Premium digital channels
Streaming services
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 7.75 to 15.75 for adults, and USD 5.75 to 9.75 for children
Credit card charges are subject to an extra charge of 9 percent
Parking
Parking is available nearby and costs USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
Parking height restrictions apply
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover, JCB International, Carte Blanche
Cashless transactions are available.
Also known as
Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca
Frequently asked questions
Does Hotel Boutique Castilla de Leon offer free cancellation for a full refund?
Yes, Hotel Boutique Castilla de Leon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Boutique Castilla de Leon?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Boutique Castilla de Leon?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Hotel Boutique Castilla de Leon?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Boutique Castilla de Leon and nearby?
Hotel Boutique Castilla de Leon has a garden.
What's the area around Hotel Boutique Castilla de Leon like?
Hotel Boutique Castilla de Leon is in Downtown Cuenca, a short 3-minute walk from Gaspar Sangurima Tram Station and 5 minutes' walk from Calderon Park.
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Reviews
Hotel Boutique Castilla de Leon Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.0
Location
7.6
Staff & service
7.8
Eco-friendliness
7.6
Property conditions & facilities
Popular mentions
Breakfast
Service staff
Room
Location
Shower
Reviews
10/10 Exceptional
Nov 29, 2024
A very good hotel
David
David, 1-night trip
10/10 Exceptional
Jan 6, 2025
Great!!
Great and cheap
Mikjail
Mikjail, 2-night trip
6/10 Good
Feb 4, 2025
Overnight stay in Cuenca
We stayed in a family room for 1 night. The hotel is in a very good location. To the north the area is a bit more dodgy but to the south it’s close to the Central Park and the area is better.
Maria
Maria, 1-night trip
10/10 Exceptional
May 25, 2024
Es un lugar tranquilo y cercano al centro de la ciudad, a donde se puede acceder caminando y disfrutando del entorno.
FERNANDO S.
FERNANDO S., 1-night trip
8/10 Very good
Aug 2, 2024
The hotel was under construction but the staff were amazing.
Dioselina
Dioselina, 1-night trip
6/10 Good
Jun 2, 2025
How can you charge more to your “guest” lunch than regular customer. It’s supposed to offer guest the chance to consume more inside your place rather than outside!
Meal for guests was $7 and regular customer $5 ?? Not big difference but it counts.
Pablo
Pablo, 1-night trip
2/10 Poor
Apr 28, 2025
No elevator, and the worst stairs I have ever climbed.
Samuel
Samuel, 4-night trip
6/10 Good
Dec 6, 2022
convenient location, close to tram which provides easy airport access. Affordable rate
howard
8/10 Very good
Jul 17, 2024
The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you!
Dania
Dania, 5-night trip
10/10 Exceptional
Nov 6, 2017
Nice place, very comfy
The check-in was at 14:00, but they let us to leave our luggage before.
The room was nice and comfy and the breakfast delicious.
We were late for going to the terminal and we couldn't find a taxi and they helped us with their car.
Claudia
Claudia, 1-night trip
10/10 Exceptional
Oct 19, 2024
s/
Patricio
Patricio, 1-night trip
10/10 Exceptional
Jul 25, 2023
.
Dessiree
Dessiree, 2-night trip
6/10 Good
Mar 2, 2024
The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Constance Marion
Constance Marion, 2-night trip
4/10 Fair
Aug 30, 2024
The one light in the room. for four was extremely dim like a 40 watt bulb it was horribly dark and the first week it was hard to get our room cleaned you have to leave your key we came back after 2pm on several occasions and the beds were not made or room cleaned the area is very convenient and there are tons of options for food Cuenca is beautiful and most establishments are not like this the staff are friendly but
the service is bad I even had to go buy a plunger because they didn’t have one they do now I left it
but also Expedia is to blame for not vetting the location
Monty
Monty, 14-night trip
2/10 Poor
Aug 5, 2023
Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
Lisa
Lisa, 3-night trip
10/10 Exceptional
Aug 5, 2025
Daniela
Daniela, 1-night trip
10/10 Exceptional
Jun 14, 2025
Eliana
Eliana, 1-night trip
10/10 Exceptional
Jun 4, 2025
Todo estuvo excelente
Eliana
Eliana, 3-night trip
10/10 Exceptional
Apr 4, 2025
Sasha was fantastic!
Kevin A
Kevin A, 6-night trip
6/10 Good
Mar 24, 2025
A run down old hotel. Missing things like towels, tv remote, bed side lights. Shower get bathroom floor wet. automatic lights flooded my room with light. No windows to outside. The olace appears to be run by very young, inexperienced people without a lot of hospitality training. I will not be returning.
Maxwell
Maxwell, 2-night trip
10/10 Exceptional
Mar 11, 2025
Byron
Byron, 8-night trip
4/10 Fair
Mar 7, 2025
Mala experiencia
No es fácil comunicarse con el hotel. La limpieza deja mucho que desear, la atención del personal no es la mejor. Me habían dicho que la estadía incluía el parqueadero pero no fue así y además fue una noche muy bulliciosa. Tenía reservación para dos noches, pero preferí perder el dinero e irme a otro hotel.
Verified traveler
2-night trip
2/10 Poor
Feb 23, 2025
Andrea
Andrea, 2-night trip
6/10 Good
Feb 23, 2025
Muy bien todo, pero el personal muy indiferente
Samanta
Samanta, 1-night trip
6/10 Good
Feb 17, 2025
Observaciones Servicio
Al inicio no encontraban mi reserva, no pidieron cédula para el ingreso