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Aparthotel

Whales Bay Hotel

4.0 star property
Family-friendly aparthotel in Ponta Delgada with spa and health club

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Photo gallery for Whales Bay Hotel

Relax on the rooftop with a view of the surrounding landscape, featuring a seating area with sofas and a coffee table.
Relax by the serene pool surrounded by lush trees and a distant mountain range.
Welcome to our hotel lobby, featuring a stylish rug, comfortable seating areas, and beautiful artwork.
Enjoy cooking and dining in this well-equipped kitchen with a central island, appliances, and seating for six.
Bathroom features a bathtub with jets and temperature controls.
Whales Bay Hotel offers a warm welcome with its upscale family-friendly vibe near Antonio Borges Garden. Unwind with mini golf, sun loungers by the seasonal pool, or treat yourself to a massage at Wet Zone spa. With shopping on site and free in-room WiFi, this aparthotel is perfect for relaxation and fun.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Lounge area
  • Spa
  • Kitchen
  • Laundry facilities

Main amenities (12)

  • 15 apartments
  • Full-service spa
  • Outdoor pool access
  • Health club
  • Steam room
  • Beach towels
  • Seasonal outdoor pool
  • Terrace
  • Air conditioning
  • Garden
  • Arcade/game room
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Playground on site
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Television
$159 nightly
The total price is $171
Sep 1 - Sep 2
Total includes taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Penthouse, 2 Bedrooms (4 Adults + 2 Children)

Cozy retreat with a single bed, wooden headboard, and a nightstand, featuring a framed artwork above.

Penthouse, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
  • 1604 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 Adults + 2 Children)

Relax in this stylish living space with a dining area, featuring a sofa, dining table, and potted plant.

Apartment, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children)

Enjoy meals in a stylish dining area with a table for two, a large window, and a beautiful painting above the sofa.

Apartment, 1 Bedroom (2 Adults + 2 Children)

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Canada do Terreiro, São Vicente Ferreir, Ponta Delgada, 9545-520

What's nearby

  • Batalha Golf Course - 9 min drive - 6.5 km
  • Antonio Borges Garden - 13 min drive - 13.0 km
  • University of the Azores - 14 min drive - 13.8 km
  • Ponta Delgada Harbour - 15 min drive - 14.6 km
  • Ponta Delgada City Gates - 15 min drive - 13.8 km

Getting around

  • Joao Paulo II Airport (PDL) - 18 min drive

Restaurants

  • ‪O Chocolatinho - ‬12 min drive
  • ‪Café Canto do Cais - ‬6 min drive
  • ‪Botequim Açoriano - ‬8 min drive
  • ‪Quinta dos Sabores - ‬14 min drive
  • ‪Restaurante O Emigrante - ‬4 min drive

About this property

Whales Bay Hotel

At Whales Bay Hotel, you'll be within a 15-minute drive of Ponta Delgada Harbour. Guests can go for a swim in the seasonal outdoor pool, then visit the spa to be pampered with massages. A health club and a fitness center are other highlights, and apartments offer conveniences like kitchens and sofa beds. Fellow travelers say great things about the helpful staff.

Languages

English, German, Portuguese

At a glance

DONE

Property size

    • 15 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Seasonal outdoor pool
  • Sun loungers
  • Hot tub
  • Steam room
  • Full-service spa
  • Massages
  • Spa services
  • 1 treatment room
  • Couples treatment room(s)

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free crib/infant bed
  • Playground
  • Children's games

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Espresso maker
  • Toaster oven
  • Freezer
  • Mixer
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Double sofa bed

Bathrooms

  • Shower/tub combination
  • Towels provided
  • Bidet
  • Slippers
  • Hair dryer
  • Bathrobes
  • Free toiletries

Living spaces

  • Sitting area

Entertainment

  • LED TV with cable service
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Lanai
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Soundproofing
  • Stair-free path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the sea
  • Near the boardwalk/promenade

Things to do

  • Health club
  • Outdoor pool access nearby
  • Bicycle rentals on site
  • Mini golf on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 15 rooms
  • 3 floors
  • 1 building
  • Individually furnished

Special features

Spa

Wet Zone has 1 treatment room. Services include massages. The spa is equipped with a hot tub. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Public bath
  • Sauna
  • Hot tub

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:30 PM
  • The seasonal pool is open from May 01 to October 31
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.

Also known as

Whales Bay Hotel Ponta Delgada
Whales Bay Ponta Delgada
Whales Bay Hotel Aparthotel
Whales Bay Hotel Ponta Delgada
Whales Bay Hotel Aparthotel Ponta Delgada

Frequently asked questions

Does Whales Bay Hotel offer free cancellation for a full refund?

Yes, Whales Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Whales Bay Hotel?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:30 PM.

Are pets allowed at Whales Bay Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Whales Bay Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Whales Bay Hotel?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.

What is there to do at Whales Bay Hotel and nearby?

Whales Bay Hotel has a spa, a seasonal outdoor pool, and a steam room, as well as an arcade, a garden, and access to a nearby outdoor pool.

Does Whales Bay Hotel have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a toaster oven, and a mixer.

Does Whales Bay Hotel have any outdoor private spaces?

Yes, each apartment features a lanai.

What's the area around Whales Bay Hotel like?

Whales Bay Hotel is located a short 7-minute walk from São Vicente Ferreira Natural Pools.

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Whales Bay Hotel Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Location
Children
Service staff

What guests liked

  • The pool was clean and warm, a great amenity for guests to enjoy. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Has air conditioning
John, 5-night trip

10/10 Excellent

Loved our stay there. So quiet and clean. The staff was so friendly. Would recommend this to anyone!
Kay, 3-night trip

10/10 Excellent

Staff was great, friendly always ready to help. We were with a 2 1/2 year old grandson and he wet his bed and they came and replace the sheets no questions asked. Manager was a great friendly person always asking us if all was well and if we needed anything. We will definetly go back the next time in Sao Miguel.
Jose, 11-night trip

10/10 Excellent

Beautiful property. Clean apartments. Pool is clean and warm. Friendly staff. Kid friendly. Ensure you rent a care if you are at this property.
Michelle, 7-night trip

10/10 Excellent

We chose this hotel/apartment because it has a fully stocked kitchen, beautiful location near the ocean, free parking, pleasant, and courteous staff and away from the hustle and bustle of downtown and only 10–15 minutes car ride away. there is a supermarket about five minutes drive and a few bars and restaurants around. and on top of it, the daily price is reasonable.
Alireza, 14-night trip

10/10 Excellent

Absolutely the best stay we had in Portugal!
madiha, 4-night trip

10/10 Excellent

Beautiful & affordable hotel, nice staff, very clean and calm environment
Rime, 1-night trip

10/10 Excellent

What an amazing Hotel

From booking to check out the hotel staff were friendly and helpful with all questions. The hotel was clean and so many amazing things to do.
Laura, 1-night trip

10/10 Excellent

Lovely pool and nice apartment suite
Chad, 1-night trip

10/10 Excellent

We had the penthouse room 301 and it was fantastic. It was modern, open, clean and bright with ample space. The view was fantastic. The staff were very helpful and accommodating. There are only a couple of walkable food options, but it was worth it. Highly recommend.
Janet, 7-night trip

10/10 Excellent

The appartment was big, nice, and modern. A car is needed.
Christian, 11-night trip

10/10 Excellent

Clean and quite
vahap, 6-night trip

10/10 Excellent

People are nice
Vignesh Parakkalam, 8-night trip

10/10 Excellent

Lovely honeymoon stay

We spent part of our honeymoon trip at the Whales Bay apartment hotel and loved every moment! They even greeted us with special honeymoon decorations in our apartment. This is a lovely location to stay at if you’re looking for apartment style accommodations to be able to do your own cooking while enjoying hotel amenities. We will be back!
Cassandra, 5-night trip

10/10 Excellent

Great place to stay. Not crowded like Ponta Delgada. Is in a residential area, with a 2 minute walk to the shoreline. Nice area to walk along shore, a small ocean bay with a swimming within a 10 minute walk. Stayed on the second floor, they advertise you dont have a ocean view, but ocean was viewable as well a shore line to the west. Very clean, modern and quiet.
Douglas Vernon, 5-night trip

10/10 Excellent

Lovely place

It was a welcome site after traveling and having the flight cancelled. It was so nice , clean, and comfortable. I wish I could have stayed longer. The night desk person was so VERY helpful. He deserves a raise.
Pamela, 1-night trip

8/10 Good

Nice hotel. I was contacted the night before asking what time we would be checking in. It was agreed that we could check in after 1pm. When arrived at 3pm, the lady at reception said that the check in was from 4pm only. So we didn’t feel very welcome and it took ages to check us in as the lady wasn’t sure if our room was ready or not.
Elena, 2-night trip

10/10 Excellent

Spacious, new, clean and very good location

We loved this place. Lots of space, updated equipment, clean and very confortable for family stay. Fully equipped kitchen if you decide to use it. Close to the big cities as well as trails for nature lovers. Car is a must in this location unless you want to completely disconnect. Freindly staff.

4/10 Poor

Great location nearby the ocean and great natural pool. Excellent Swimming pool in the hotel. Very clean and well equiped appartment. Nice shower. Nice staff. Probably a wonderful place for family with kids but not suited for friends or couple with no kids since walls are paper-thin and bedrooms are on the corridor, stairs and elevator side… 20 meters from the ocean but only a few appartments have an ocean view.
6-night trip

10/10 Excellent

2 Bedroom apartment was fantastic for our family!

Beautiful hotel. Very clean and new/modern. Sadly, we were only able to stay for one night - we would have loved to stay longer. We stayed in 2 bedroom apartment, and it was perfect for us and our 3 grown up kids. The kitchen looked great, too bad we were there for so short. Super friendly, kind, efficient staff. Highly recommend! Teresa in reception was amazing! Thank you!
Veronika, 1-night trip

4/10 Poor

Great Grounds/Poor customer support

Though the hotel grounds and apartments were lovely and clean, we didn't feel comfortable or welcomed. At one point were accussed of sharing the hotel pool/hot tub with outside guests and it was not the case at all. Instead of being asked first if it was the ase, it was just assumed without looking at cameras or seeing it for themselves. For that reason we definitely won't use this hotel again. It left a bad taste for us.
Emanuel, 3-night trip

8/10 Good

Nice hotel with a beautiful backdrop in a quiet local neighborhood. The hotel is gated, so it feels safe, and there is plenty of parking. The staff was wonferful - always willing to help any way they could, however the desk is not staffed 24/7, so getting a hold of someone wasnt always possible. The room was spacious and well stocked, however not the most updated/new (coffee maker leaked water, microwave door stuck, ice cune tray was broken, sliding glass door to patio was very hard to open). The property had a lovely view and a nice infinity-style pool, however the other "amenities" were minimal. The gym was very small and some of the machines did not work, there was not an on-site spa as mentioned, and the hot tub and sauna were not working at the time. The only "extra" that was really available was the steam room type area. Overall, the location, view, and staff were lovely (very quiet area without much around - but there is a mercado, gas station, and a couple small local restaurants; not walkable. Ocean views walkable from hotel). The room was certainly sufficient but could use a few upgrades and the amenities were definately lacking compared to what was advertised. All that being said, our experience at Whale's Bay was good and we would stay there again - decent value for the money.
Melissa, 5-night trip

10/10 Excellent

Michael, 9-night trip

4/10 Poor

Juergen, 7-night trip

6/10 Okay

Funktional, gut gelegen, allerdings wenig Charme und etwas heruntergekommen. Die Küche ist gut ausgestattet, es gibt einen großen Balkon sowie Pool und Saunabereich. Das Appartment hat leider null Charme, ist etwas heruntergekommen (abgenutzte Stühle, wo sich die Beschichtung löst, Kalk und Schimmel in der Dusche, kaputter Balkontisch). Das Schlafzimmer hat den Reiz einer Jugendherberge mit zwei getrennten Betten und ebenfalls abgeschrupptem Kopfteil hinter den Betten. Zudem liegt das SZ zum offenen Flur, mab schläft quasi neben dem Aufzug und hört jeden Gast, der sich in der Etage bewegt.
Thea, 7-night trip