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Best Western Plus Astana

3.5 star property
Astana hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Best Western Plus Astana

Front of property
Creator video
Property amenity
Terrace/patio
Bar (on property)
Located in the heart of Yesil District, Best Western Plus Astana offers a warm welcome with a full breakfast and modern comforts. Take advantage of the playground for some family fun, or unwind on the spacious terrace while staying connected with free in-room WiFi.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • Gym
  • Non-smoking

Main amenities (12)

  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Self parking
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Laundry facilities
$80 nightly
The total price is $89
Oct 4 - Oct 5
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21
Check availability for tonight Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22
Check availability for tomorrow Sep 21 - Sep 22
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Minibar, in-room safe, desk, laptop workspace

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Bathrobes
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Hair dryer
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Hair dryer
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Street view

Premium Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Hair dryer
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property - evening/night

Hilton Garden Inn Astana

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 179 reviews
$95 nightly
The price is $107
Sep 27 - Sep 28
Total with taxes and fees
Hilton Garden Inn Astana
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About the neighborhood

Map
13a Dostyk Street, Astana, 010000

What's nearby

  • Singing Fountain - 3 min walk - 0.3 km
  • Kazakhstan Central Concert Hall - 7 min walk - 0.6 km
  • Bayterek Tower - 9 min walk - 0.8 km
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive - 3.5 km
  • Astana Arena - 5 min drive - 4.2 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive
  • Astana Railway Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪MADO - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Чайхана Navat - ‬5 min walk
  • ‪Bao - ‬4 min walk
  • ‪Lou Lou - ‬2 min walk

About this property

Best Western Plus Astana

Enjoy your visit to Astana with a stay at Best Western Plus Astana. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (KZT 2000 per day)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Playground

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • In-room safe

Special features

Dining

Emerald - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for KZT 8900.0 per night

Parking

  • Uncovered self parking costs KZT 2000 per day

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Plus Astana Hotel
Best Western Plus Astana Hotel Nur-Sultan
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Best Plus Astana Nur Sultan
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Frequently asked questions

Are pets allowed at Best Western Plus Astana?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Best Western Plus Astana?

Yes. Self parking costs KZT 2000 per day.

Is airport shuttle service offered by Best Western Plus Astana?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Best Western Plus Astana?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Best Western Plus Astana and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Best Western Plus Astana?

Yes, there's an onsite restaurant, Emerald.

What's the area around Best Western Plus Astana like?

Best Western Plus Astana is in Yesil District, a short 4-minute walk from Singing Fountain and 7 minutes' walk from Kazakhstan Central Concert Hall.

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Best Western Plus Astana Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast

What guests liked

  • Breakfast was good and a highlight of the stay. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great stay.

Clean room, great staff. Fast and stable internet.
Thomas, 2-night trip

10/10 Exceptional

A pleasant stay

A very conveniently situated hotel with friendly and helpful staff
Andrew, 1-night trip

10/10 Exceptional

Nice centrally located hotel - Recommended

Straight-forward check-in and comfortable stay. Road at the front of the hotel is busy so if you are a light sleeper I would maybe suggest asking for a court-yard room. Staff were very helpful and courteous. Food and drink options were both very good in terms of choice, quality and cost. Centrally located so easy to navigate Astana from the hotel. Overall I would recommend of you are staying in Astana.
Robert, 3-night trip

6/10 Good

considering price and location this hotel is good for business purpose.
JAY, 1-night trip

10/10 Exceptional

Wonderfull location, helpfull stuff
Ayse, 5-night trip

10/10 Exceptional

Good hotel with friendly staff. Nice breakfast and room. Overall a very nice hotel to stay at.
Peter, 1-night trip

10/10 Exceptional

Excellent breakfast!
Toshiya, 4-night trip

10/10 Exceptional

Great hotel and friendly staff
Minnur, 2-night trip

10/10 Exceptional

Great hotel with friendly staff and close to everything
Minnur, 2-night trip

8/10 Very good

Garbage bin was full from previous guests and glasses for drinking water were not clean having lipstick stains on them:(( overall room was clean and great bed, hada nice sleep👍
IULIIA, 1-night trip

10/10 Exceptional

Central location!

Very central location and in walking distance of many sightseeing options. The hotel is old and could use an update, but is it good and clean. The breakfast is good, but the room is very small and sometimes there are no tables left. Staff is friendly and helpful. Would definitely consider this hotel if I visit Astana again
2-night trip

8/10 Very good

Great location and friendly staff
Asa, 3-night trip

10/10 Exceptional

Great location
maritza, 6-night trip

8/10 Very good

Friendly stuff nice breakfast, didn’t know I have to pay for parking by the hotel

10/10 Exceptional

Great front desk people! Clean and nice! Will be a returned customer for sure!!!
DARISSA, 1-night trip

10/10 Exceptional

Loved my short stay at Best Western! Thank you!
Tatiana, 1-night trip

8/10 Very good

The hotel was clean and the people working at the reception were very nice. The breakfast didn't have much range and the bread and cheese were already dry.
Julia, 1-night trip

10/10 Exceptional

Very good hotel

Good hotel in an excellent area. I will come back here. A bit old fashioned but comfortable and good quality.
Ryan, 2-night trip

6/10 Good

well located hotel

Well located hotel, large rooms for a good price. There was no housekeeping during my stay. Reception staff is nit very punctual. Sauna and swimming is niot complimentary.
Wim, 1-night trip

6/10 Good

Hotel old fashioned. Bathroom in need of a revamp. Breakfast ok, but basic. Our room not cleaned until 18.00 one day.
Andrew, 4-night trip

6/10 Good

The hotel location is good. The service of the staff is amazing. I would especially mention Akbola from the reception desk for the amazing support! Breakfast doesn't have enough options. I asked about a cheese omelette and received a small portion with cottage (which looked like a pancake). The room needs to be renovated as there are so many broken things in the room (wall, furniture, lighting system)
Miragha, 1-night trip

6/10 Good

I like this horwl location for my business around government buildings. However from the staff to facility, I was so disappointed.It seems that they are about to close the hotel or selling the hotel.
John, 2-night trip

2/10 Poor

We called the front desk for daily water and toilet paper supply starting from the morning. After the fifth times call and compliant, it finally brought us by the front desk instead of room service. And only one bottle of water and one toilet paper was delivered around 18:00pm.
Gilbert, 2-night trip

4/10 Fair

A/C is controlled by the hotel and they never turned it on despite the rooms being quite hot Mini fridge didn’t turn on Water in the shower goes cold every 10 seconds Laundry service wasn’t open the whole time I was there (5 days) Not the worst experience, but just not good for the price, you may as well stay somewhere cheaper because at least they don’t advertise amenities they don’t have Room service was good and cheap, free breakfast was decent
Elijah, 5-night trip

6/10 Good

The hotel look old, the corridor is so dark and scary (especially the 3rd floor), we request high floor bit we got only the 3rd floor (from 9 floor), room is clean, comfortable bed, but everything is old, air conditioned didn’t work (but it was fixed later), the warm water system also didn’t work on the first night on whole building (warming system isn’t stable), no amenities in the room even hair dryer and trash bin (just only toothbrush is offered), wifi was good, breakfast was basic, location is great and many restaurants nearby and close to landmark of the city