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The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property
Luxury hotel with spa, near Quinta Avenida

Choose dates to view prices

Photo gallery for The Fives Downtown Hotel - Curio Collection by Hilton

Outdoor pool
Exterior
Restaurant
Premium Penthouse, 2 Bedrooms | Living area | Flat-screen TV
Interior
In the heart of downtown, The Fives Downtown Hotel & Residences offers a luxurious retreat with a rooftop terrace and coffee shop. Unwind at Vassa Spa or enjoy a meal at one of the two on-site restaurants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Bar
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Microwave
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$94 nightly
The total price is $117
Sep 22 - Sep 23
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 18 - Sep 19
Check availability for tonight Sep 18 - Sep 19

Tomorrow

Sep 19 - Sep 20
Check availability for tomorrow Sep 19 - Sep 20

Similar properties

Exterior

Hyatt Centric Playa del Carmen - Downtown House & Beach House

  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
8.8 out of 10, Excellent, 138 reviews
$136 nightly
The price is $164
Oct 19 - Oct 20
Total with taxes and fees
Hyatt Centric Playa del Carmen - Downtown House & Beach House
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About the neighborhood

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 9 min walk - 0.8 km
  • Mamitas Beach - 14 min walk - 1.2 km
  • Quinta Alegría Shopping Mall - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 99 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km

Restaurants

  • ‪Karen's - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Las Hijas De La Tostada - ‬2 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Marley Coffee - ‬1 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

The Fives Downtown Hotel - Curio Collection by Hilton features a rooftop terrace and puts you just steps from Quinta Avenida. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. There's an outdoor pool and a poolside bar, and in-room conveniences at this luxurious hotel include refrigerators and microwaves. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 24 lbs per pet)*
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 19 per night)
    • Onsite valet parking (USD 19 per night)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Beach nearby
  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.76 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 22 for adults and USD 12 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of USD 75 per pet (may vary based on length of stay)

Parking

  • Self parking costs USD 19 per night
  • Valet parking costs USD 19 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

Does The Fives Downtown Hotel - Curio Collection by Hilton offer free cancellation for a full refund?

Yes, The Fives Downtown Hotel - Curio Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, there's an outdoor pool.

Are pets allowed at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 24 lbs per pet. There's a charge of USD 75 per pet, per day. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes. Self parking costs USD 19 per night. Valet parking costs USD 19 per night. Parking spots may be limited.

What are the check-in and check-out times at The Fives Downtown Hotel - Curio Collection by Hilton?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at The Fives Downtown Hotel - Curio Collection by Hilton?

No, this hotel doesn't have a casino, but Riviera Gran Casino (7-min walk) is nearby.

What is there to do at The Fives Downtown Hotel - Curio Collection by Hilton and nearby?

The Fives Downtown Hotel - Curio Collection by Hilton has a spa and an outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, there are 2 onsite restaurants.

What's the area around The Fives Downtown Hotel - Curio Collection by Hilton like?

The Fives Downtown Hotel - Curio Collection by Hilton is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 5 minutes' walk from Playacar Beach. Travelers say that the hotel is in a great location.

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The Fives Downtown Hotel - Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Rooftop pool
Bar
Breakfast
Beach
Live music
Food
Elevator

What guests liked

  • The property is located a short walk from the beach, offering easy access to the ocean. (6 reviews)
  • The rooftop pool was a highlight, described as amazing, beautiful, and spectacular with breathtaking ocean views. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

The rooftop is amazing. Really great service. Good drinks and delicious food.
Sara, 6-night trip

10/10 Exceptional

This property was very nice and the rooms were clean and simple. I stayed one night and it was a smooth check in and check out.
Amanda, 1-night trip

10/10 Exceptional

Location is great
Lionel, 6-night trip

10/10 Exceptional

Another great stay at the fives….
Bruce, 3-night trip

10/10 Exceptional

Todo nos gustó, excelente servicio, y además todo lo que queríamos visitar está muy cercas del hotel y aparte la los desayunos y el servicio en el restaurante, muchas Gracias !!😊
Maria, 5-night trip

10/10 Exceptional

Great value!!

Great location!! Excellent valet.. close to everything
Alexander, 1-night trip

10/10 Exceptional

Good hotel great staff. We were there for the Super Bowl and they throw a great Super Bowl party. I can highly recommend this hotel
dennis, 6-night trip

10/10 Exceptional

Staff and service was amazing. Room was clean and bed was super comfortable. I would stay here again!!
Jeffrey Robert, 4-night trip

8/10 Very good

Great overall. Included breakfast
Tamar, 4-night trip

10/10 Exceptional

Nuri in the spa is amazing.

I enjoy staying here. They are pretty good to me.
Melody, 2-night trip

10/10 Exceptional

Very nice hotel in fantastic location. I was not clear about what to expect regarding when housekeeping would servicing my room.
Thomas, 3-night trip

8/10 Very good

Our corner suite had walls of glass that really needed to be cleaned. The hotel isn't in a great area but is clean and fine.
alice, 1-night trip

6/10 Good

Great location , walking distance to everything . Hotel needs a lot of work , very noisy street
Jose, 9-night trip

10/10 Exceptional

This was my first time staying at the Fives and it quickly became my favorite hotel in Cancun. Will definitely stay there on my next visit.
Michael A., 4-night trip

10/10 Exceptional

A must stay!!

A must stay. Excellent location. Beach is literally a short block away!! Main Street with all restaurants a block away. Rooftop bar is a must. Valet was awesome.
Alexander, 2-night trip

8/10 Very good

Great place
Erick, 7-night trip

10/10 Exceptional

Very good location
Alejandro, 4-night trip

8/10 Very good

.
Aurelien, 4-night trip

8/10 Very good

The roof top with the pool and bar was excellent!!! We had the main television without volume. Asked to have it looked at 5 separate times,was never repaired. Very,very loud music beside at night,hard to sleep!!!
Heidi, 7-night trip

4/10 Fair

The property needs a refresh; the rooms have worn furnishings.
Jerome, 1-night trip

10/10 Exceptional

This was a beautiful hotel close to the beach. Wonderful stay in PDC!
Nicole, 1-night trip

10/10 Exceptional

friendly staff and Great location for shops and restaurants are walkable.
Myong, 2-night trip

10/10 Exceptional

Very nice stay , clean property , staff is very cooperative , close to bus stand And beach , peaceful
Parveshinder, 4-night trip

10/10 Exceptional

Nice spot absolutely loved it
Fransisca Iris, 5-night trip

6/10 Good

Staff are still great. I've stayed many times and always enjoyed my time. Unfortunately, like all properties, this one is getting tired and there appears to be no effort to keep it up.
mitchell, 7-night trip