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Krystal Monterrey

3.5 star property
Hotel with restaurant, near Macroplaza

Choose dates to view prices

Photo gallery for Krystal Monterrey

Relax in the hotel lobby, surrounded by a stunning mountain landscape mural and comfortable seating.
Experience the Crystal Hotel's sleek, contemporary design, reflecting the vibrant cityscape.
Enjoy a sumptuous spread at our buffet, featuring a variety of dishes and refreshments.
Experience the grandeur of our lobby, featuring a stunning mural and elegant seating area.
Relax in a serene space with two single beds, a flat-screen TV, and a mountain view.
In the heart of Monterrey, Krystal Monterrey offers a haven of modern comfort with international cuisine at Café Flores. Unwind with dry cleaning services and babysitting while you connect to in-room WiFi or work out at the gym.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Free toiletries
$79 nightly
The total price is $94
Aug 31 - Sep 1
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Two double beds with matching headboards and a large window with curtains.

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(85 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Relax in a serene space with two single beds, a flat-screen TV, and a mountain view.

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Coffee/tea maker
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Relax in comfort with a large bed, bedside table, and lamp, surrounded by a painting and a charming seating area.

Junior Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Relax in a serene room with a comfortable bed, a stylish table, and a beautiful mountain view.

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(95 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

Relax in this inviting room with a large bed, a round table, and a wall-mounted lamp.

Room Deluxe

  • 355 sq ft
  • Sleeps 2

View all photos for Double Room Deluxe

Two double beds with white linens and decorative pillows, a wooden headboard, and a large window with curtains.

Double Room Deluxe

  • 355 sq ft
  • Sleeps 4

View all photos for Suite Junior

Relax in this inviting room with a comfortable bed, a wall-mounted lamp, and a beautiful painting above.

Suite Junior

  • 613 sq ft
  • Sleeps 2

View all photos for Double Room Superior with Mountain View

Relax in a spacious room with a large bed, a comfortable seating area, and a city view.

Double Room Superior with Mountain View

  • 355 sq ft
  • Mountain view
  • Sleeps 4

Similar properties

Standard Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Hotel Kavia Monterrey

  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
9.0 out of 10, Wonderful, 2,060 reviews
The price is $86
$72 nightly
$86 total
Total includes taxes and fees
Aug 19 - Aug 20
Hotel Kavia Monterrey
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About the neighborhood

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000

What's nearby

  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 5 min walk - 0.5 km
  • Fundidora Park - 2 min drive - 1.6 km
  • Cintermex - 4 min drive - 2.7 km
  • Arena Monterrey - 4 min drive - 3.1 km

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive
  • General I. Zaragoza Station - 4 min walk
  • Padre Mier Station - 7 min walk
  • Fundadores Station - 16 min walk

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

When you stay at Krystal Monterrey, you'll be within a 10-minute drive of Fundidora Park and Macroplaza. Guests can visit the fitness center for a workout or grab a bite to eat at Café Flores, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Monterrey Institute of Technology and Cintermex are within a short drive. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: General I. Zaragoza Station is 4 minutes and Padre Mier Station is 7 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 207 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (MXN 180 per stay)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 175 for children

Parking

  • Valet parking costs MXN 180 per stay

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Does Krystal Monterrey offer free cancellation for a full refund?

Yes, Krystal Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Krystal Monterrey?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Krystal Monterrey?

Yes. Valet parking costs MXN 180 per stay.

What are the check-in and check-out times at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Krystal Monterrey?

No, this hotel doesn't have a casino, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are both nearby.

What is there to do at Krystal Monterrey and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Krystal Monterrey?

Yes, Café Flores offers international cuisine.

What's the area around Krystal Monterrey like?

Krystal Monterrey is in Monterrey Centro, a short 4-minute walk from General I. Zaragoza Station and 5 minutes' walk from Macroplaza. The local area is considered walkable as well as being good for shopping.

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Krystal Monterrey Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Elevator
Restaurant
Water
Shower
Lobby
View
Store

What guests liked

  • The breakfast buffet was delicious and worth trying. (3 reviews)
  • The property offers great dining options with a nice lunch buffet and fair a la carte menu, and is located near many shops and restaurants. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great place to stay really loved it
Elizabeth Lopez, 3-night trip

10/10 Excellent

Great location
JOSE, 1-night trip

10/10 Excellent

Nice stay
Humberto, 4-night trip

10/10 Excellent

My favorite hotel in Monterrey
eliseo, 1-night trip

10/10 Excellent

It was a great experience, the staff were kind and quick to answer all my questions
Great view to El Cerro de la Silla and la Catedral
Kevin, 4-night trip

10/10 Excellent

Excelente hotel
Félix, 1-night trip

10/10 Excellent

Excellent location , great service and most important clean
Germain Alberto, 2-night trip

10/10 Excellent

All is better
Cecilia, 1-night trip

10/10 Excellent

This hotel has never failed me. Rooms are very spacious. Breakfast buffet amazing. Service is great! Meeting rooms and working spaces are great
Anna, 2-night trip

10/10 Excellent

Nice
Janet, 2-night trip

8/10 Good

The property is centrally located and close to many popular tourist attractions like Paseo Santa Lucia, the Cathedral, Macroplaza, plenty of shops and small local restaurants. Staff at check-in was very friendly (Mercedes) I would definitely stay here again if I return to Monterrey. My only complaint is the lack of communication through the Expedia app, and we had to wait until 2:00 PM to check in, even though we arrived early at noon.
Timothy, 3-night trip

10/10 Excellent

Clean safe professional
fabio, 1-night trip

10/10 Excellent

Todo excelente
Efrain Héctor, 2-night trip

10/10 Excellent

Close to all places
Dario, 5-night trip

8/10 Good

Staff was friendly, room service is great, small Starbucks in hotel, seating area in lobby, hotel bar had a happy hour, food at breakfast buffet was good on one day & not so good the next. Room was nice overall, bathroom had s bit od a sewer smell ar times & can hear people next yo our rokm if loud. Overall nice & would recommend as ot in in the downtown area very accessible to shopping, restaurants & sights.
Rocio, 4-night trip

10/10 Excellent

Other than those few things excellent personal nice
mike, 3-night trip

10/10 Excellent

Excelente.
Cris, 1-night trip

10/10 Excellent

.
claudia evangelista, 2-night trip

6/10 Okay

The shower smell like sht
Harold, 3-night trip

10/10 Excellent

...
JORGE, 5-night trip

10/10 Excellent

Everything was good except for the room that doesn’t have a microwave
Israel, 2-night trip

10/10 Excellent

👍
Juan, 1-night trip

10/10 Excellent

The staff was rude
Modesta, 3-night trip

6/10 Okay

I did not feel confortable arriving to my 8th floor room when I saw the floor corridor dirty and seemingly unattended. The room with the lock almost destroyed. Really nice looking lobby does not correspond to my room conditions.
Misael, 4-night trip

2/10 Terrible

The whole lights went off for like 2 hours
Alejandro, 1-night trip