Located in the heart of Shetland, Shetland Hotel offers a warm welcome with a restaurant and bar. Connect to WiFi, take advantage of laundry services, and enjoy the convenience of an elevator. With 5 meeting rooms, wedding services, luggage storage and helpful staff previous guests have praised.
When visiting Lerwick, Shetland Hotel is a great choice to consider. For a bite to eat, guests can check out Waterfront Bar & Grill, which serves British cuisine and is open for breakfast, lunch, and dinner. Fellow travelers love the helpful staff.
Languages
English
At a glance
DONE
Hotel size
64 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children's menu
What to do
Beach nearby
Working away
5 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Waterfront Bar & Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Fees & policies
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Also known as
Shetland Hotel LERWICK
Shetland Hotel
The Shetland Hotel
Shetland LERWICK
Shetland Islands
Shetland Hotel Hotel
Shetland Hotel Lerwick
The Shetland Hotel Lerwick
Shetland Hotel Hotel Lerwick
Frequently asked questions
Are pets allowed at Shetland Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Shetland Hotel?
Sorry, there's no onsite parking at Shetland Hotel.
What are the check-in and check-out times at Shetland Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Are there restaurants at or near Shetland Hotel?
Yes, Waterfront Bar & Grill offers British cuisine.
What's the area around Shetland Hotel like?
Shetland Hotel is a short 11-minute walk from Up-Helly-Aa Exhibition and 17 minutes' walk from Lerwick Town Hall.
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Shetland Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Food
Breakfast
Bed
Location
Ferry
Restaurant
Bathroom
Bedrooms
Reviews
8/10 Good
Jul 15, 2025
It’s probably the ugliest building we’ve ever stayed in, but better inside. Our room was rather ‘tired’ - wallpaper peeling off, large crack in the basin, but was clean. Food was really good, and excellent breakfast.
Sharon
Sharon, 3-night trip
10/10 Excellent
Jun 12, 2025
20 minute walk to downtown Lerwick. Staff were so very friendly and knowledgeable. Food was very good, breakfast outstanding. Shout out to Valerie in the dining room.
Kathleen
Kathleen, 6-night trip
6/10 Okay
Jun 18, 2025
We found the Shelton to be great for travelling by ferry. It’s a short walk to the city center. The included breakfast was a nice benefit with a continental or hot option. We would have liked a longer breakfast hours. We did find it a bit cheeky that the restaurant/bar manager wanted to charge us £3.50 for a glass of ice to take back to our room.
Tom
Tom, 6-night trip
10/10 Excellent
Jun 13, 2025
No probblems and our stay was great .but property needed some repair/maintenance.
Geoffrey
Geoffrey, 7-night trip
8/10 Good
Jul 13, 2025
It was comfortable, quiet, clean, convenient to the bus. The food was good but one of the waiters did not get my order correct and did not clean off my table and ask me if I wanted dessert. It was a minor incident but irritating
ellen m
ellen m, 7-night trip
8/10 Good
May 10, 2025
Excellent location for Aberdeen to Lerwick ferry. About a mile from city center. I walked a lot.
Karen
Karen, 2-night trip
10/10 Excellent
Mar 25, 2025
Quick and easy check in and out (at unsociable hours. Friendly staff, and great food. All that I needed for a flying visit.
Charles
Charles, 2-night trip
8/10 Good
May 7, 2025
All that is needed.
Quick and easy check-in and out. Room was large and clean. TV was difficult to control but all that you need was in the room. Breakfast was served which was nice and not a buffet style. Bed was not comfortable and mattress needs to be replaced. Restaurant was fair and not too expensive as the town is a little walk from the hotel.
kenneth
kenneth, 2-night trip
10/10 Excellent
Jul 30, 2024
Excellent room size, comfortable bed and great menu selection.
Francis
Francis, 2-night trip
6/10 Okay
May 25, 2025
Plus point,VERY convenient for the ferry.to/from Aberdeen
Negative points.
Reception level on third floor. Utilitarian layout.
Very inconvenient. Elevator arrangement to certain floors1
john
john, 4-night trip
6/10 Okay
Apr 5, 2025
Looks old and used.
Martin
Martin, 2-night trip
10/10 Excellent
Jun 26, 2024
A week’s stay in Lerwick
We were very impressed with the professionalism of the staff.Every meal we had was excellent and the rooms were clean and comfortable
Mary
Mary, 7-night trip
10/10 Excellent
Jul 11, 2024
Shetland hotel
Clean and comfortable room. Staff very attentive and helpful.
Jennifer
Jennifer, 2-night trip
10/10 Excellent
Jul 24, 2024
3 days in Shetland
Extremely friendly and good service
Eiliv
Eiliv, 2-night trip
10/10 Excellent
Sep 16, 2023
Great hotel and very clean with everything we needed.
Very friendly staff and so efficient.
Paul Kellond
Paul Kellond, 5-night trip
10/10 Excellent
May 25, 2023
A very present overnight stay at the Shetland Hotel. Will look to stay again next time in Lerwick.
Robert
Robert, 1-night trip
10/10 Excellent
Jun 22, 2024
It was an excellent base for exploring the islands. Location next to the ferry terminal is not the prettiest but always something to look at and in easy distance of the town centre. Room was large and comfortable. Food was excellent and staff were invariably friendly and helpful.
Richard
Richard, 6-night trip
10/10 Excellent
Jun 5, 2024
Local knowledge from reception is worth more than a guide book.
Friendly and helpful staff
Christina
Christina, 10-night trip
8/10 Good
May 26, 2017
Business Trip
Good location, friendly staff and good service
Verified traveler
8/10 Good
Jun 19, 2024
The property is a bit tired in condition. However the staff are friendly and helpful and keep the hotel spotlessly clean. Joseph in particular at breakfast stands out but all staff we encountered were great. We would stay here again
Alan
Alan, 9-night trip
10/10 Excellent
Sep 24, 2024
Receptionist went above and beyond when I developed a cold and generally feeling unwell. She was very approachable and kind. Couldn't find fault with any of the staff members.
Geraldine
Geraldine, 8-night trip
8/10 Good
Oct 10, 2022
The staff were lovely and very helpful, the manager couldn't do enough for you. The room was a bit dated but very clean. The breakfast was very nice too.
Diane
Diane, 3-night trip
8/10 Good
May 20, 2023
Excellent and efficient front desk staff who were wonderful in providing suggestions of places to visit. Dining room service was a bit hit and miss at times - though food was generally good. Very, very convenient when arriving by ferry as the hotel is located just across from where the ferry docks.
Douglas
Douglas, 4-night trip
8/10 Good
Jun 20, 2024
Excellent local food
Although the hotel was rather dour from the outside, it was perfectly nice, if a little old-fashioned, inside. Particularly good was the food. The sirloin steak and kippers were the best we have ever eaten in a hotel or restaurant and are locally sourced. Service was very good and the room was very pleasant - the only negative being that the bed wasn't the most comfortable. A view of the Ferry Terminal made for interesting watching and we enjoyed watching the boating activities as the hotel is right next to the sea.
Penelope
Penelope, 4-night trip
8/10 Good
May 26, 2023
Food fine, room clean and good size, staff friendly and helpful, location next to port and a few minutes from Lerwick town centre. The only downside was the building was a bit tired. Would use again.