In the heart of Jacksonville's shopping district, Hilton Garden Inn offers a vibrant retreat. Take in city views from the rooftop terrace or unwind at the on-site bar after exploring nearby shops. With free public WiFi, a gym for fitness enthusiasts and helpful staff praised by previous guests.
Coastal Carolina Community College - 4 min drive - 4.0 km
Onslow Memorial Hospital - 5 min drive - 5.3 km
Jacksonville Mall - 5 min drive - 5.3 km
Camp Lejeune Main Gate and Visitor Center - 11 min drive - 12.5 km
Marine Corps Air Station New River - 13 min drive - 17.3 km
Getting around
Albert J. Ellis Airport (OAJ) - 27 min drive
New Bern, NC (EWN-Coastal Carolina Regional) - 45 min drive
Restaurants
7 Brew Coffee - 8 min walk
Chick-fil-A - 9 min walk
McDonald's - 3 min drive
Freddy's Frozen Custard & Steakburgers - 16 min walk
Panda Express - 15 min walk
About this property
Hilton Garden Inn Jacksonville
When you stay at Hilton Garden Inn Jacksonville, you'll be within a 15-minute drive of Camp Lejeune Main Gate and Visitor Center. Guests can take a dip in the indoor pool or grab a bite to eat at Lime & Lemon Asian Fusion, which serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
128 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
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Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Children's menu
Working away
24-hour business center
Computer station
Conference space (5000 square feet)
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Built in 2017
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed captioned TV
Visual fire alarm
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
WiFi (surcharge) (speed of 25+ Mbps) and free wired internet
Phone
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Lime & Lemon Asian Fusion - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 4.95 per night (rates may vary)
Cooked-to-order breakfast is offered for an extra charge of approximately USD 11.95 for adults and USD 6.95 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 10 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville
Frequently asked questions
Does Hilton Garden Inn Jacksonville offer free cancellation for a full refund?
Yes, Hilton Garden Inn Jacksonville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Jacksonville?
Yes, there's an indoor pool. Guests have pool access from 9 AM to 10 PM.
Are pets allowed at Hilton Garden Inn Jacksonville?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Jacksonville?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Jacksonville?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Jacksonville and nearby?
Hilton Garden Inn Jacksonville has an indoor pool and a fitness center.
Are there restaurants at or near Hilton Garden Inn Jacksonville?
Yes, there's an onsite restaurant, Lime & Lemon Asian Fusion.
What's the area around Hilton Garden Inn Jacksonville like?
Hilton Garden Inn Jacksonville is in the heart of Jacksonville, a short 11-minute walk from Jacksonville Commons and 4 minutes' walk from Richard Ray Park.
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Reviews
Hilton Garden Inn Jacksonville Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
9.0
Staff & service
9.0
Eco-friendliness
9.2
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Bathroom
Location
Bed
Restaurant
Indoor pools
Water
Family friendly
Reviews
10/10 Exceptional
Jun 11, 2025
Wonderful outdoor facilities.
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
May 6, 2025
Loved everything about this hotel
Vincent
Vincent, 4-night trip
6/10 Good
May 22, 2025
Perfect for a quick turn around trip!
Mindy
Mindy, 3-night trip
10/10 Exceptional
May 17, 2025
Couples getaway
Very well maintained hotel and awesome stay for me and my boyfriend. From the moment we walked in to the moment we left, we felt welcome!
Eryn
Eryn, 2-night trip
10/10 Exceptional
Jun 11, 2025
Great night staff friendly. Great customer service
colleen
colleen, 2-night trip
10/10 Exceptional
Mar 31, 2025
Love this location
As always love this hotel.
Lenora
Lenora, 1-night trip
10/10 Exceptional
Aug 7, 2025
The staff are without a doubt wonderful, my first contact was with Marlene who absolutely made sure I was taken care of with me asking things!! At the end of the trip I needed a last minute late check out due to a family emergency and Tanya handled that over the phone with no questions and gave me ample time to do what was needed.
Today in the world of so many who truly don’t care about others and are just cold shouldered, NOT HERE NOT THEM!! And I am so very GRATEFUL!
Tanya
Tanya, 2-night trip
10/10 Exceptional
Feb 9, 2025
Amazing staff which made it an amazing stay
Jose
Jose, 2-night trip
10/10 Exceptional
Jan 6, 2025
Nice place to stay
Shumacher
Shumacher, 1-night trip
10/10 Exceptional
May 19, 2025
Excellent Stay
Hotel was clean and friendly. Room was as expected and matched the pictures that were online. The area was in a good location and close to everything. Only somewhat issue I could complain about would be the luggage carts, they were small and not the easiest to maneuver. Overall we had a great stay and would definitely stay again in the future.
Heather
Heather, 2-night trip
8/10 Very good
May 25, 2025
Would stay here again.
Great place to stay. Although we did not eat at the restaurant, it was busy everyday so the food must be good. The only issue was the guy that was working when we checked in. He seemed very preoccupied although it was later in the evening when we checked in and were the only people in the lobby.
The pool is not very big so dont get your hopes up if you're planning on getting in your laps.
Verified traveler
5-night trip
10/10 Exceptional
Apr 12, 2025
Simply beautiful
LORENA
LORENA, 4-night trip
10/10 Exceptional
Feb 14, 2025
Huge room, big tv super comfy beds and pillows
Patience
Patience, 4-night trip
10/10 Exceptional
Sep 6, 2024
Great stay
Sharon
Sharon, 2-night trip
10/10 Exceptional
Feb 8, 2025
The indoor pool was a wonderful perk for my younger children. Service was excellent with friendly staff and easy check-in/out. Out of the hotels we've stayed in Jacksonville, NC, this is our favorite.
Heather
Heather, 2-night trip
10/10 Exceptional
May 11, 2025
Na
Laura
Laura, 2-night trip
10/10 Exceptional
Jan 6, 2025
Great moments were created in that trip.
Shumacher
Shumacher, 2-night trip
10/10 Exceptional
Oct 6, 2024
The staff was awesome, and the property is spotless!
David
David, 2-night trip
10/10 Exceptional
Dec 16, 2024
Everything was wonderful!
Clarita
Clarita, 1-night trip
10/10 Exceptional
Oct 10, 2024
This modern property is very accessibility friendly for older adults interested in visiting the area.
Lena
Lena, 3-night trip
10/10 Exceptional
Apr 27, 2025
Loved our room but the fridge didn’t work and the freezer was leaking water inside of the fridge. One fire pit outside wasn’t working. But overall we loved it and will definitely be staying there again!
Soren
Soren, 1-night trip
10/10 Exceptional
Mar 10, 2024
Loved the restaurant inside and the friendly staff.
Mary
Mary, 2-night trip
10/10 Exceptional
Dec 8, 2024
Great parking area for large moving truck. Easy access to dinner.
Gena
Gena, 1-night trip
10/10 Exceptional
Sep 7, 2024
Camp Lejeune Family Visit
Great staff and service
Martin
Martin, 2-night trip
4/10 Fair
Feb 4, 2025
Beautiful hotel
I recommend this hotel to stay at however, our experience was not that great because we did not have hot water for the whole weekend. we were unable to take a shower. Other than that, I recommend this hotel.