In the heart of Lisbon, Hotel Luena offers a warm welcome with free in-room WiFi and a snack bar/deli. Explore nearby Marquis of Pombal Square or stay close to home with bike rentals, babysitting services, and luggage storage at your fingertips. Top-rated staff ensure your stay is nothing short of exceptional.
Portugália Cervejaria Almirante Reis - 1 min walk
Restaurante Franguinho Real - 3 min walk
A Padaria Portuguesa - 2 min walk
Mustarda - 2 min walk
New Wok - 2 min walk
About this property
Hotel Luena
At Hotel Luena, you'll be just a 5-minute drive from Rossio Square and Avenida da Liberdade. Also, Marquis of Pombal Square and Commerce Square are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Arroios Station is 4 minutes and Anjos Station is 8 minutes.
Languages
English, French, German, Portuguese, Spanish
At a glance
DONE
Hotel size
36 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed (dogs and cats only, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Bicycle rentals
Romance packages
Facilities
Built in 2015
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Bathroom emergency pull cord
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Fees & policies
Refundable deposits
Breakage deposit: EUR 40 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pet deposit: EUR 100 per stay
Pets are allowed for an extra charge of EUR 15 per accommodation, per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Luena Lisbon
Hotel Luena
Luena Lisbon
Hotel Luena Hotel
Hotel Luena Lisbon
Hotel Luena Hotel Lisbon
Frequently asked questions
Does Hotel Luena offer free cancellation for a full refund?
Yes, Hotel Luena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Luena?
Yes, cats and dogs are welcome, with a maximum weight of 33 lbs per pet. There's a charge of EUR 15 per accommodation, per night, and there's also a deposit of EUR 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Luena?
Sorry, there's no onsite parking at Hotel Luena.
What are the check-in and check-out times at Hotel Luena?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in is available.
Is there an onsite casino at Hotel Luena?
No, this hotel doesn't have a casino, but Lisbon Casino (7-min drive) is nearby.
What's the area around Hotel Luena like?
Hotel Luena is in Lisbon City Center, a short 4-minute walk from Arroios Station and 20 minutes' walk from Marquis of Pombal Square.
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Hotel Luena Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Airport
Shower
Bathroom
Cafes
Water
Subway
What guests liked
Breakfast was consistently described as delicious and excellent by multiple guests. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Everything ready, friendly Staff clean great breakfast well quit room brilliant
Colin
3-night trip
10/10
Excellent location , breakfast and best staff at hotel . Thanks to Julia and Alexandra you both gone extra mile . Love the place
Jigen
4-night trip
10/10
Damian at the front desk was great. Polite, kind and very helpful.
anahid
2-night trip
8/10
It is a good hotel, well situated and served our purpose of a night stay in Lisbon, near the airport.
Veerendra
1-night trip
10/10
Staff is great. Easy to get seound if you dont have a car
anahid
1-night trip
10/10
Hotel staff super helpful, hotel and room clean and well looked after and great breakfast
Matthew
3-night trip
10/10
Good breakfast
Shirley-Anne
2-night trip
10/10
The clean hotel, close to metro station, the room is small but clean. The staff is very pleasant and helpful. Breakfast is excellent.
David
1-night trip
8/10
Excellent hotel with location in the city. Friendly and helpful staff, good breakfast, the room and its facilities were clean. However, the room and the bed were a tad small for two adults. Overall, the hotel is a good choice and worth the money!
Mahmood
4-night trip
8/10
The room was small but we had a comfortable stay. It was located in the downtown area so we had everything accessible around us. .
manisha
2-night trip
10/10
The only thing I didn't like were the weird random noises I heard overnight sometimes but other than that I had a lovely stay in Lisbon.
Mason
3-night trip
10/10
Nice front desk!
Andrew
3-night trip
10/10
Nice staff and hotel
Aline
8/10
Close to a metro station, very good breakfast, very friendly and helpful staff. Slightly strong smell in the bathroom, probably from the air freshener.
Dimitrios
1-night trip
10/10
Very clean and close to metro station
Rania
4-night trip
10/10
Really great spot. Close to airport, easily accessible to downtown. Room is perfect for families.
Andrea
1-night trip
10/10
Rooms are small but it was clean and the staff was very friendly
Nicole
2-night trip
10/10
The property is very well kept and the staff is really friendly. Room is spacious and modern. Will definitely stay here again. Some body mentioned that the Rooms were hot but that is not true, the AC works wonderfully you just have to hit the tiny ON button on the thermostat. Great place
Milton
3-night trip
10/10
Very cozy. Nice breakfast. Good directions. Helpful with authentic portugese food.
Brian
4-night trip
10/10
Excellent location
Arelys
1-night trip
10/10
There were treats in the reception area which was refreshing after coming from touring scenic spots in Lisbon.
FERNANDINA
1-night trip
10/10
Safe and clean. Staff was friendly
Room was great for 3 people
Marilee
2-night trip
10/10
The staff were amazing ! Breakfast was delicious. The room was small but well equipped and the beds were comfortable
Regan
2-night trip
10/10
This was a good hotel, the family sized room were good and satisfied our needs. The staff is friendly and helpful addressing our needs.
Location of hotel is convenient. Easy to walk around the area.
I would stay again.
Anna
1-night trip
10/10
Very friendly staff who really cares. I asked for early check in and they made it up happen. Great location and good breakfast. I will definitely stay again.