Located in the heart of Chihuahua's business district, Sheraton Chihuahua Soberano offers a serene retreat. Relax on the sun-kissed terrace or unwind with dry cleaning and laundry services at your fingertips. The helpful staff has left a lasting impression on previous guests.
Enjoy your visit to Chihuahua with a stay at Sheraton Chihuahua Soberano. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a fitness center, a snack bar/deli, and a terrace. Fellow travelers say good things about the helpful staff and overall property condition.
At a glance
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Hotel size
204 rooms
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Racquetball/squash
Working away
24-hour business center
4 meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
No plastic coffee stirrers
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Closed captioned TV
Lowered peephole/view port in door
Lowered locks/deadbolt
Transfer shower
Room amenities
Be entertained
40-inch LED TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Special features
Dining
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 342 for adults and MXN 174 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from February 19 to April 10:
Swimming pool
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sheraton Chihuahua Soberano Hotel
Sheraton Soberano Hotel
Sheraton Chihuahua Soberano
Sheraton Soberano
Sheraton Chihuahua Soberano Hotel
Sheraton Chihuahua Soberano Chihuahua
Sheraton Chihuahua Soberano Hotel Chihuahua
Frequently asked questions
Does Sheraton Chihuahua Soberano offer free cancellation for a full refund?
Yes, Sheraton Chihuahua Soberano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Chihuahua Soberano?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Chihuahua Soberano?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Chihuahua Soberano?
Yes, there's free self parking.
What are the check-in and check-out times at Sheraton Chihuahua Soberano?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Sheraton Chihuahua Soberano and nearby?
Onsite recreation at Sheraton Chihuahua Soberano includes racquetball/squash. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Sheraton Chihuahua Soberano?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Sheraton Chihuahua Soberano like?
Sheraton Chihuahua Soberano is a short 18-minute walk from Distrito Uno and 18 minutes' walk from District 1 - Shopping Mall.
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Reviews
Sheraton Chihuahua Soberano Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Amenities
8.8
Staff & service
8.6
Eco-friendliness
8.2
Property conditions & facilities
What guests liked
The breakfast buffet was delicious and reasonably priced, with many guests enjoying it daily. (3 reviews)
The pool area is beautiful with spectacular views and good bar service. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Restaurant
Food
View
Bed
Lobby
Water
Cities
Bathroom
Reviews
10/10 Exceptional
Jul 11, 2025
front desk ladies where great , very helpful ...tks we will be back
Gerardo
Gerardo, 1-night trip
10/10 Exceptional
Dec 20, 2024
Great place to stay.
Jaqueline
Jaqueline, 1-night trip
10/10 Exceptional
Dec 4, 2024
Great location, definitely coming again!
Jazmin
Jazmin, 1-night trip
10/10 Exceptional
Jun 21, 2025
Everything great though not an area to do anything within walking distance
florence
florence, 1-night trip
10/10 Exceptional
Dec 28, 2024
Excellent location and service from all staff
Pedro
Pedro, 1-night trip
10/10 Exceptional
Oct 28, 2024
Excelente hotel, el desayuno buffet buenisimo.
Jose Luis
Jose Luis, 2-night trip
10/10 Exceptional
Sep 13, 2024
Great location and very clean.
Thomas
Thomas, 1-night trip
10/10 Exceptional
May 11, 2025
Me and my wife love Sheraton Chihuahua Soberano. Every time we are in Chihuahua, that is where we stay. We are retuning customers and will be for the future. Keep up the great job Sheraton Chihuahua Soberano!
Brandon
Brandon, 1-night trip
10/10 Exceptional
Sep 14, 2024
Excellent location
Alfredo
Alfredo, 5-night trip
10/10 Exceptional
Feb 3, 2025
Best Hotel in town!!!!!
Javier Mauricio
Javier Mauricio, 1-night trip
4/10 Fair
Jun 18, 2025
Tristísimo que hayan llevado a un hotel tradicional de Chihuahua a esto. Malas instalaciones, mal servicio, no regreso.
Javier
Javier, 1-night trip
4/10 Fair
Jun 5, 2025
It was my go to whenever I go to Chihuahua. But this time, a big disappointment. From luggage dragging bell man from not so friendly front desk.
Ji Young
Ji Young, 3-night trip
10/10 Exceptional
Feb 15, 2025
Excellent as always! Thank you.
Jaqueline
Jaqueline, 1-night trip
10/10 Exceptional
May 8, 2025
Service
Sulema
Sulema, 3-night trip
10/10 Exceptional
Nov 11, 2024
Great
Jazmin
Jazmin, 1-night trip
10/10 Exceptional
Dec 4, 2024
Excellent
Alfredo
Alfredo, 3-night trip
10/10 Exceptional
Aug 23, 2024
Service was very good
Sergio
Sergio, 1-night trip
8/10 Very good
Aug 16, 2024
Good area for the value
JEFFREY
JEFFREY, 1-night trip
10/10 Exceptional
Jan 3, 2025
It's a nice hotel the carpet is a little old in my opinion. But everything else looks nice.
Arturo Muñoz
Arturo Muñoz, 3-night trip
2/10 Poor
May 15, 2025
Terrible
Jose
Jose, 1-night trip
10/10 Exceptional
Aug 20, 2024
The property was nice ams in very good conditions...noce service
Edith
Edith, 1-night trip
8/10 Very good
Nov 1, 2024
Needs to be modernized but all and all it’s beautiful.
Yosephine
Yosephine, 2-night trip
6/10 Good
Aug 15, 2024
The main hotel is wonderful the rooms are showing a lot of wear and need to be maintained better.
David
David, 7-night trip
6/10 Good
Dec 21, 2024
Habia un grillo en la habitacion y está muy muy viejo el hotel..