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Grand Mercure Lake Hamana Resort & Spa

4.0 star property
Hotel with restaurant, near Lake Hamana

Choose dates to view prices

Photo gallery for Grand Mercure Lake Hamana Resort & Spa

Relax by the serene pool surrounded by lush greenery and palm trees, with lounge chairs and tables for a tranquil retreat.
Experience the grandeur of our lobby, featuring a stunning chandelier and elegant architecture.
Classic Suite, 2 Twin Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Modern bathroom with individual wash stations, sinks, mirrors, and toiletries, featuring a checkered pattern and wicker chairs.
Experience the grandeur of Grand Mercure, a modern hotel with a curved design and ample parking.
Near Hamanako Garden Park, Grand Mercure Lake Hamana Resort & Spa offers a tranquil retreat. Relax in the indoor mineral hot spring (onsen), indulge in shopping on site, and unwind with spa services or by the garden.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Onsen
  • Spa
  • Pool
  • Non-smoking
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Seasonal outdoor pool
  • Children's pool
  • Spa services
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
$68 nightly
The total price is $77
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 2 Twin Beds (Shower Booth)

Standard Room, 2 Twin Beds (Shower Booth) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds (Shower Booth)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Accessible

Classic Room, 2 Twin Beds, Accessible | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Suite, 2 Twin Beds

Classic Suite, 2 Twin Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

Experience serene tranquility in this traditional Japanese-style room, featuring a tatami mat floor, low table, and stunning views of a bridge and landscape through a large window.

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 8
  • 3 Twin Beds

View all photos for Classic Suite, Multiple Beds (Japanese Western Style)

Classic Suite, Multiple Beds (Japanese Western Style) | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, Multiple Beds (Japanese Western Style)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 7
  • 4 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Suite, 2 Twin Beds

Classic Suite, 2 Twin Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Two large beds with white linens, a sofa, and a small table with chairs, set against a backdrop of a large window and a wall-mounted artwork.

Executive Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds and 1 extra bed

Bottles of hand soap, body wash, shampoo, and conditioner are available for use.

Superior Room with 2 single beds and 1 extra bed

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

Two single beds with white linens, a small table, and a desk with a chair, offering a view of a bridge and greenery.

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

View all photos for Classic Room, Multiple Beds (Japanese Western Style)

Two single beds with white linens, a small table, and a desk with a chair, offering a view of a bridge and greenery.

Classic Room, Multiple Beds (Japanese Western Style)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 9
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 3 Twin Beds

Two large beds with white linens, a sofa, and a small table with chairs, set against a backdrop of a large window and a wall-mounted artwork.

Superior Room, 3 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 8
  • 3 Twin Beds

View all photos for Classic Room with 2 single beds and 2 extra beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds and 2 extra beds

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room with 2 single beds and 2 extra beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds and 2 extra beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake view

Experience serene tranquility in this traditional Japanese-style room, featuring a tatami mat floor, low table, and stunning views of a bridge and landscape through a large window.

Classic Room, Japanese style, 4 futon beds, Lake view

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 6
  • 4 Twin Futons

Similar properties

Front of property

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  • Free WiFi
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9.0 out of 10, Wonderful, 507 reviews
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About the neighborhood

Map
4396-1 Yamazaki, Yuto-cho, Chuo-ku, Hamamatsu, 431-0101

What's nearby

  • Lake Hamana - 1 min walk - 0.0 km
  • Hamanako Garden Park - 4 min drive - 2.4 km
  • Hamamatsu Flower Park - 11 min drive - 8.0 km
  • Hamanako Palpal Theme Park - 12 min drive - 8.7 km
  • Hamamatsu Castle - 15 min drive - 11.4 km

Getting around

  • Mt. Fuji - Shizuoka Airport (FSZ) - 69 min drive
  • Oitsu Station - 30 min drive
  • Shin-Toyohashi Station - 30 min drive
  • Toyohashi Station - 30 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪旬彩一徳 - ‬8 min drive
  • ‪魚勝 - ‬16 min walk
  • ‪DRINK&FOOD LEADER リーダー 弁天島店 - ‬5 min drive
  • ‪弁天島山本亭 - ‬4 min drive
  • ‪麺屋田力 - ‬4 min drive

About this property

Grand Mercure Lake Hamana Resort & Spa

Grand Mercure Lake Hamana Resort & Spa puts you within a 15-minute drive of Lake Hamana and Hamanako Palpal Theme Park. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a seasonal outdoor pool, a children's pool, and a garden.

All inclusive

All-inclusive room rates at Grand Mercure Lake Hamana Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 369 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must be at least 20 years to stay in a smoking room.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free train station shuttle from 2:00 PM to 5:00 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children's pool

What to do

  • Hot springs
  • Shopping

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Seasonal outdoor pool
  • Arcade/game room
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3800 to 3800 for adults, and JPY 2000 to 2000 for children

Renovations and closures

This property is closed from February 9 2026 to February 9 2026 (dates subject to change).

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to August

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Hamanako Royal Hotel Hamamatsu
Hamanako Royal Hotel
Hamanako Royal Hamamatsu
Hamanako Royal
HAMANAKO Hotel Hamamatsu
HAMANAKO Hotel
HAMANAKO Hamamatsu
HAMANAKO
THE HAMANAKO
Mercure Hamana & Spa Hamamatsu
Grand Mercure Lake Hamana Resort Spa
Grand Mercure Lake Hamana Resort & Spa Hotel
Grand Mercure Lake Hamana Resort & Spa Hamamatsu
Grand Mercure Lake Hamana Resort & Spa Hotel Hamamatsu

Frequently asked questions

Is Grand Mercure Lake Hamana Resort & Spa currently open?

This property is closed from February 9 2026 to February 9 2026 (dates subject to change).

Is there a pool at Grand Mercure Lake Hamana Resort & Spa?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Grand Mercure Lake Hamana Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Mercure Lake Hamana Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Mercure Lake Hamana Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Grand Mercure Lake Hamana Resort & Spa and nearby?

Onsite recreation at Grand Mercure Lake Hamana Resort & Spa includes hot springs. Enjoy amenities like a seasonal outdoor pool, spa services, and an arcade. Grand Mercure Lake Hamana Resort & Spa also has a garden.

Are there restaurants at or near Grand Mercure Lake Hamana Resort & Spa?

Yes, there's an onsite restaurant.

What's the area around Grand Mercure Lake Hamana Resort & Spa like?

Grand Mercure Lake Hamana Resort & Spa is in Nishi Ward, a short 1-minute walk from Lake Hamana.

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Grand Mercure Lake Hamana Resort & Spa Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Welcome lounge and night lounge foods are delicious.
yoraderu, 1-night trip

10/10 Excellent

Nice clean and warm, room, friendly staff. Lovely breakfast
Maryanne, 1-night trip

8/10 Good

11th floor is newly renovated. Room is large and the lakeside view is manificent
CALISTA SZE WAN, 1-night trip

6/10 Okay

チェックインに時間がかかり過ぎ。対策の必要あり。ロビーの椅子もパイプ椅子に近いものが置いてあるので工夫が必要。
Toshikatsu, 1-night trip

10/10 Excellent

子どもたちも楽しめました
????, 1-night trip

6/10 Okay

最寄駅からタクシーが1時間程つかまらず、チェックインが19時近くになった。チェクインした時には、ビッフェ90分の完全入れ替え制で、もうスタートしている時間の枠しかなかった。チェックインが遅くらそうと電話をした際にも、それより前段階でも、事前に情報が欲しかった。
?, 1-night trip

10/10 Excellent

keisuke, 1-night trip

10/10 Excellent

ドリンク、軽食子供達喜んでました。ありがとうございました。
sayaka, 1-night trip

2/10 Terrible

淡路島に泊まった時にすごく良かったので、今回もこちらに決めましたが… ベッドと布団の部屋だったはずが思いっきり畳のみの和室、布団でした。 しかも自分で敷くスタイル。 そこは値段相応なのでしょうがないかもですが。 入ってすぐの畳が凹んでるし、所々畳が凹んで何とも不愉快。 部屋の洗面とお風呂も改装されておらず、全体的に古さが目立ち、清潔感は全く感じられませんでした。。。 改装されているであろう大浴場とロビーは綺麗でした。
ayako, 1-night trip

4/10 Poor

車で行ったのでそんなに不便さは感じなかったのですが 外国の方々が多くて夜中までも大きな声の話し声や部屋の扉の開けたり閉めたりの物音がうるさかったです。 ロビーでも朝早くから中国の方の電話の話し声がうるさすぎでした。 そのほかは割と快適でした
JUNKO, 2-night trip

8/10 Good

Kaneko, 2-night trip

8/10 Good

Hajime, 1-night trip

8/10 Good

AYAKA, 1-night trip

10/10 Excellent

食事も種類豊富で、大浴場も綺麗で部屋も広くて快適でした！
Yamamoto, 1-night trip

8/10 Good

AKINOBU, 1-night trip

6/10 Okay

ビュッフェの味があまりよくなかったです。
Takuya, 1-night trip

10/10 Excellent

夕食も朝食もとても美味しかったです。フルーツジュースなど飲み物がもう少し豊富だとありがたかったです。食器を自分たちで下げるスタイルなのはチャット残念でもありましたが、だからこの値段で、この料理とラウンジのサービスなどもあるんだろうなと思うと、特に気になりませんでした。 温泉もとても広々してて、心地よかったです。是非また行きたいと思います。
??, 1-night trip

6/10 Okay

エレベーターの数が部屋数に対して少なく移動がしにくい。
MARINO, 1-night trip

10/10 Excellent

Ryo, 1-night trip

6/10 Okay

浜名湖が一望できる景色に感動しました。お部屋も広くて快適に過ごせました。
Yuri, 1-night trip

10/10 Excellent

AKARI, 1-night trip

8/10 Good

真夜中の突然の停電、チェックアウトの時に一言欲しかったな。
Mika, 1-night trip

8/10 Good

フリーラウンジがとても良かったです。 サウナに入りたかったのですが　女風呂のミストサウナが壊れていて残念でした。 男女入れ替えのお風呂なら良かったです。
フリーラウンジのおつまみ　
Hiroaki, 1-night trip

8/10 Good

部屋もきれいでよかったです。 食事が混み合って大変でした。
Miyoko, 1-night trip

10/10 Excellent

Miki, 3-night trip