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Family Transit Hotel

3.5 star property
Family-friendly Hanoi hotel with 2 restaurants, connected to a shopping center

Choose dates to view prices

Photo gallery for Family Transit Hotel

1 bedroom, premium bedding, memory foam beds, minibar
Point of interest
Front of property
Front of property
2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine
Family Transit Hotel is a revitalized haven near Melinh Plaza, where you can unwind at the rooftop terrace or stroll through the garden. Enjoy breakfast, brunch, lunch, and dinner at one of two on-site restaurants serving Vietnamese cuisine. With free in-room WiFi and perks like babysitting services and express check-in.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pet friendly
  • Free parking
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Free bus station shuttle
  • 24-hour room service
  • 2 coffee shops/cafes
  • Babysitting
  • Business center
  • Airport shuttle
  • Theme park shuttle
  • Shopping center shuttle
  • Train station pick-up service

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Television
  • Garden
  • Terrace
$14 nightly
The total price is $15
Oct 10 - Oct 11
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

1 bedroom, premium bedding, memory foam beds, minibar

Standard Twin Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Quadruple Room, 2 Queen Beds

1 bedroom, premium bedding, memory foam beds, minibar

Standard Quadruple Room, 2 Queen Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Triple Room

1 bedroom, premium bedding, memory foam beds, minibar

Luxury Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 323 sq ft
  • Sleeps 3
  • 1 Large Twin Bed and 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, memory foam beds, minibar

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Dien Xa, Noi Bai Airport, Hanoi, 10000

What's nearby

  • Melinh Plaza - 4 min drive - 4.1 km
  • Thanh Chuong Viet Palace - 10 min drive - 12.0 km
  • West Lake - 21 min drive - 22.3 km
  • Hanoi Old Town Night Market - 27 min drive - 28.2 km
  • Hoan Kiem Lake - 27 min drive - 28.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 7 min drive
  • Ga Phuc Yen Station - 14 min drive
  • Ga Vinh Yen Station - 21 min drive
  • Hanoi Railway Station - 23 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free bus station shuttle

Restaurants

  • ‪Popeyes Louisiana Kitchen - ‬6 min drive
  • ‪Two Tigers - ‬16 min walk
  • ‪Hai Yen 20 - ‬17 min walk
  • ‪PURO GUSTO - ‬18 min walk
  • ‪Phở Việt - ‬19 min walk

About this property

Family Transit Hotel

Located just 2.3 mi (3.8 km) from the airport, Family Transit Hotel offers a shuttle (available 24 hours). For a bite to eat, guests can check out Local Food Restaurant, one of 2 restaurants, which serves Vietnamese cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 coffee shops/cafes, a rooftop terrace, and a bar/lounge.

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-in available
    • Minimum check-in age: 15
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets stay free
    • Specific rooms only*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite carport
    • Free offsite parking within 3 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle on request (available 24 hours)*
    • Free bus station shuttle
DONE

Offsite

    • Shopping center shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Scooter/moped rentals
  • Pool table

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Communal living room
  • Lockers available
  • Reception hall
  • Traditional architecture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Fan
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Local Food Restaurant - Overlooking the garden, this family restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 100000 per vehicle
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Shopping center shuttle and theme park shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 100000.0 per day

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.

Also known as

Family Transit Hotel Hanoi
Family Transit Hotel
Family Transit Hanoi
Family Transit Hotel Hotel
Family Transit Hotel Hanoi
Family Transit Hotel Hotel Hanoi

Frequently asked questions

Does Family Transit Hotel offer free cancellation for a full refund?

Yes, Family Transit Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Family Transit Hotel?

Yes, pets stay free.

Is parking offered on site at Family Transit Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Family Transit Hotel?

Yes, an airport shuttle is available. The charge is VND 100000 per vehicle.

What are the check-in and check-out times at Family Transit Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM. Express check-in is available.

What is there to do at Family Transit Hotel and nearby?

Family Transit Hotel has a picnic area and a garden.

Are there restaurants at or near Family Transit Hotel?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Vietnamese cuisine, and garden views.

Does Family Transit Hotel have any outdoor private spaces?

Yes, every room features a balcony.

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Family Transit Hotel Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

It did the job!

The owner husband was a very nice guy, the woman is Vietnams answer to basil fawlty! Awful women, superb rude and reallu unhelpful and unpleasant.
Paul, 1-night trip

10/10 Exceptional

Great people who make everything so easy, can’t recommend this place enough
Eric, 1-night trip

10/10 Exceptional

Owner is very nice. I recommend highly this hotel for late arrival or early departure.
Binh, 1-night trip

10/10 Exceptional

Great hotel, especially for the price. Lovely and very helpful staff. Very close to the airport, which is where the closest ATMs are.
Bryan, 2-night trip

10/10 Exceptional

Great hosts. Very helpful. Room spotless. Delicious meals.
David, 1-night trip

10/10 Exceptional

OK, but no breakfast available until after our 7.30am departure
Peter, 1-night trip

10/10 Exceptional

Superb Value For Money

The hotel is small and, on the face of it basic. But has everything you need or would want for either an airport stopover or even a longer stay. At the prices they charge, half the amenities would still be wonderful value for money but the room had everything - quiet fan, air con, wonderful warm shower and very clean and big bedroom and toilet. Even a selction of different sized slippers and all the necessary toiletries. The service, from two people who spoke about as much English as me Vietnamese, was exceptional as, apart from the very cheap and efficient private airport collection and drop off, they provided me with two free all inclusive (milk and suger) sachets of coffee, a couple of bottles of water plus did their best to communicate through a translation App. Cannot fault anything and you would have to be looking for five star treatment if you were not satisfied. VERY BIG THANKS to both people concerned and, if I ever fly into Hanoi (Noi Bai) Airport again, I'd feel thrilled to use the Familt Transit Hotel again. Incidentally, it's too hot and humid to walk much of the year BUT the hotel is within walkable distance of both arrivals and departures, although you have to criosss a main road (which has breaks in the central reservation) to get from one ot the other.
Keith, 1-night trip

10/10 Exceptional

A really good service! Everybody who works there is really gentle and amazing! Thank you again!
Jessika, 1-night trip

2/10 Poor

The hotel cancelled my reservation because I had a pet. I only booked the hotel because it was pet friendly.
Johnnathan, 1-night trip

6/10 Good

This a perfect no frills, very inexpensive place that is very close to the airport. It was clean though our room was on the street and noisy at night. One of our windows could not lock but we were able to secure it. We paid a small fee for both pick up and drop off at the airport. They offered a simple but good little menu for the evening and the Wi-Fi worked. If u are arriving late or leaving early in the morning for a flight out, or if you just want to avoid traffic, then you might want to consider this as an option. Especially good for students or families traveling on a budget.
Bill, 1-night trip

2/10 Poor

There is no staff to handle the problem. No Cleaning No hygiene
Rahul, 9-night trip

10/10 Exceptional

夜中の乗り継ぎ時間が長く、空港で一晩過ごすはめになり急遽
Yuko, 1-night trip

10/10 Exceptional

I’m satisfied + Airport shuttle Very clean Smells fresh Very spacious The family that runs the business is very friendly and helpful Great customer service Food is good! Very good location if you need to be at the airport early morning
David, 8-night trip

8/10 Very good

Jay, 1-night trip

10/10 Exceptional

Linda, 1-night trip

10/10 Exceptional

it is a great place . the room is nice clean and everything is good . the hotel owner is very friendly . if i have a chance i will come back
Masato, 3-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Hotel owner is very kind
Kazuma, 5-night trip

10/10 Exceptional

Poche de l aeroport, tres confortable et calme

L'hotel est situé tout pres de l aeroport 10 min en voiture. L'acceuil a été tres bon et la chambre familiale etait tres confortable et propre. Le lieu est très calme.
Marion, 1-night trip

10/10 Exceptional

ノイバイ空港近くで乗り継ぎに便利。電話で送迎を頼める。安めで設備も充分。エレベーターがないが荷物は運んでもらえる。
Satoshi, 1-night trip

10/10 Exceptional

Som forventet mede søde medarbejdere

Det lå tæt på lufthavnen og vi skulle bruge det til en overnatning. Søde og venlige medarbejder. Værelser var fint. Var som forventet.
Lars H, 1-night trip

8/10 Very good

Simple, clean and the woman at the front desk was eager to help with anything you need.
Baron, 1-night trip

6/10 Good

Menettelee yhden yön ajan

Ihan ok majapaikka yhdeksi yöksi lentokentän lähellä. Miinuksia ja plussia: - Kylppärissä ei ole suihkuverhoa/koppia, joten suihku kastelee koko kylppärin. Myöskään lattian lavuaari ei vetänyt kunnolla - Huoneen valaistus on kirkkaanvalkoinen kuin hammaslääkärin vastaanotolla. Ei hämärälamppuja lain - Lähistön ravintolat kalliita, huonoja ja kielitaidottomia. Myöskään kuljetuspalvelu Crab ei tuonut ruokaa hotellille - Lentokenttäkuljetus maksullinen (100 000 VND). Kannattaa tilata Crab, pääsee yli puolet halvemmalla + Ilmastointi toimi + Sänky ja tyynyt ok + Ei kallis
Arttu, 1-night trip

10/10 Exceptional

Family run hotel with hospitable service from every member. Located a short drive from the hotel, they offered taxi service for us from the airport and to our next stay. They have a great and inexpensive dining menu, along with snacks/drinks available downstairs. Someone is always at the desk for assistance. Our room came with two queen size beds, very comfortable, extra pillows aswell. Definitely recommend staying here.
TeddieJo, 2-night trip

8/10 Very good

空港から5分！リーズナブルな値段です。

ハノイ空港から歩いては行けませんが、連絡すれば5分で迎えにきてくれました。リーズナブルな価格で新しい部屋とエアコンが良かったです。家族経営で皆んなのサービスが心地良かったです。
KAZUHISA, 1-night trip