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Sure Hotel by Best Western Rhoen Garden

4.0 star property
Poppenhausen hotel with spa and indoor pool

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Rhoen Garden

Daily buffet breakfast (EUR 18.00 per person)
Food and drink
Indoor pool, open 7 AM to 8:30 PM, sun loungers
Sauna, body treatments, aromatherapy, hot stone massages
Lobby
Nestled in a beautiful setting, Sure Hotel by Best Western Rhoen Garden offers an inviting atmosphere with a playground and garden. Treat yourself to international cuisine at Bergstube, unwind with aromatherapy at the onsite spa Huebschmach Huesi or lounge by the indoor pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Ski facilities
  • Pool
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Sauna
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Business center
  • Meeting rooms

For families (6)

  • Cribs/infant beds (surcharge)
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
$73 nightly
The total price is $80
Nov 9 - Nov 10
Total with taxes and fees

Why we love this property

Full-service relaxation
The full-service spa offers treatments from aromatherapy to reflexology. A sauna and peaceful garden complete this hotel's relaxation trio.
Culinary adventure
Savor international cuisine and refreshing drinks at the hotel restaurant and bar. Each morning begins with a delicious buffet breakfast.
Business meets bliss
Work efficiently in well-equipped meeting rooms, then unwind with hot stone massages and spa treatments. Productivity meets pampering.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Economy Room, 1 Twin Bed

Economy Room, 1 Twin Bed | In-room safe, desk, cribs/infant beds, rollaway beds

Economy Room, 1 Twin Bed

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Desk
Daily housekeeping
Wardrobe or closet
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed | In-room safe, desk, cribs/infant beds, rollaway beds

Comfort Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Desk
Daily housekeeping
Wardrobe or closet
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Balcony

Superior Room, 2 Twin Beds, Balcony | In-room safe, desk, cribs/infant beds, rollaway beds

Superior Room, 2 Twin Beds, Balcony

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, cribs/infant beds, rollaway beds

Family Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
Desk
Daily housekeeping
Wardrobe or closet
  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)

Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower) | In-room safe, desk, cribs/infant beds, rollaway beds

Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)

Highlights

Balcony
Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed, Balcony

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Economy Single Bed Room

  • Sleeps 1

Superior Room with 2 Single Beds and Balcony

  • Sleeps 2

1 Queen Bed, Comfort Room, Twin Beds On Request

  • Sleeps 2

1 Double 2 Single Beds, Family Room, 2 Rooms

  • Sleeps 4

View all photos for 1 Double Bed, Balcony, Valley View, Sitting Corner, Walk In Shower

In-room safe, desk, cribs/infant beds, rollaway beds

1 Double Bed, Balcony, Valley View, Sitting Corner, Walk In Shower

  • Sleeps 2

1 King Bed, Junior Suite, Balcony, Fireplace, Separate Living Area, Sofa, Bathtub

  • Sleeps 2

Similar properties

Double Room | In-room safe, desk, free WiFi, bed sheets

Hotel Gersfelder Hof

  • Pool
  • Spa
  • Pet friendly
  • Free parking
8.2 out of 10, Very Good, 51 reviews
$124 nightly
The price is $138
Dec 6 - Dec 7
Total with taxes and fees
Hotel Gersfelder Hof
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About the neighborhood

Map
Kohlstöcken 4, Poppenhausen, HE, 36163

What's nearby

  • Gersfeld to Kreuzburg Hiking Trail - 6 min drive - 6.4 km
  • Wildpark Gersfeld (Rhön) - 9 min drive - 8.1 km
  • Wasserkuppe - 13 min drive - 7.7 km
  • Kunststation Kleinsassen - 14 min drive - 17.4 km
  • Milseburg - 20 min drive - 17.4 km

Getting around

  • Frankfurt Airport (FRA) - 88 min drive
  • Gersfeld (Rhön) Station - 9 min drive
  • Ried Station - 13 min drive
  • Schmalnau Station - 13 min drive

Restaurants

  • ‪Café Kaffemühle - ‬11 min drive
  • ‪Märchenwiesenhütte - ‬8 min drive
  • ‪Gaststätte Weikardshof - ‬10 min drive
  • ‪Forellenhof Wahl - ‬10 min drive
  • ‪Gasthof "Zur Krone - ‬14 min drive

About this property

Sure Hotel by Best Western Rhoen Garden

Enjoy your visit to Poppenhausen with a stay at Sure Hotel by Best Western Rhoen Garden. Guests can visit the spa to indulge in hot stone massages, aromatherapy, or reflexology, and international cuisine is served at Bergstube, which is open for lunch and dinner. An indoor pool, a bar/lounge, and a sauna are other highlights.

At a glance

DONE

Hotel size

    • 54 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 8:30 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 5 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Playground
  • Children's menu

What to do

  • Pool table
  • Skiing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Bathrobes

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Bergstube - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Rhoenissimo - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Wintergarten - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18.00 for adults and EUR 11.00 for children
  • Late check-out can be arranged for an extra charge of EUR 20 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per night
  • Rollaway beds are available for EUR 35.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self parking costs EUR 5 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 8:30 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Property Registration Number HRB99409B

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Best Western Hotel Rhoen Garden Poppenhausen
Hotel Rhoen Garden Poppenhausen
Rhoen Garden
Rhoen Garden Poppenhausen
Hotel Rhön Garden Poppenhausen
Best Western Rhoen Garden Poppenhausen
Rhön Garden Poppenhausen
Rhön Garden
Best Western Rhoen Garden
Sure By Rhoen Poppenhausen
Best Western Hotel Rhoen Garden
Sure Hotel by Best Western Rhoen Garden Hotel
Sure Hotel by Best Western Rhoen Garden Poppenhausen
Sure Hotel by Best Western Rhoen Garden Hotel Poppenhausen

Frequently asked questions

Is there a pool at Sure Hotel by Best Western Rhoen Garden?

Yes, there's an indoor pool. Guests have pool access from 7 AM to 8:30 PM.

Are pets allowed at Sure Hotel by Best Western Rhoen Garden?

Yes, dogs are welcome. There's a charge of EUR 15 per pet, per day. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sure Hotel by Best Western Rhoen Garden?

Yes. Self parking costs EUR 5 per day.

What are the check-in and check-out times at Sure Hotel by Best Western Rhoen Garden?

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM. Check-out time is noon. Late check-out is available for a charge of EUR 20 (subject to availability). Contactless check-out is available.

What is there to do at Sure Hotel by Best Western Rhoen Garden and nearby?

Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sure Hotel by Best Western Rhoen Garden also has a sauna and an arcade, as well as a garden.

Are there restaurants at or near Sure Hotel by Best Western Rhoen Garden?

Yes, Bergstube offers alfresco dining and international cuisine.

What's the area around Sure Hotel by Best Western Rhoen Garden like?

Sure Hotel by Best Western Rhoen Garden is a short 1-minute walk from Hessian Rhön Nature Park and 10 minutes' walk from Guckaisee.

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Sure Hotel by Best Western Rhoen Garden Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Super Spa Area
Norbert, 3-night trip

8/10 Very good

Very nice place in a quiet scenic area. Facilities are great plus dining is very personable. Deducted a star due to a front desk member who was rude to me during check in(plus couldn’t locate our reservation the supervisor stepped in and took care of us). Also,our door lock needed repair (the maintenance guy there was top notch and saved the day by fixing our door). Aside from our check in woes this is a very nice place to stay and will probably stay here again.
joseph, 2-night trip

8/10 Very good

Skønt hotel

Vi skulle kun overnatte en dag, da vi var på vej til Østrig, og kom først meget sent pga. vejarbejde ved Hamborg og dårligt vejr gennem DK og nord Tyskland. Receptionen var lukket, men vi fik oplyst en kode til en nøgleboks, let og nemt! Der var danskvand på værelset, skønt når man kommer så sent. Dagen efter fik vi dejlig morgenmad og en dukkert i deres opvarmede pool..Skønt at køre videre på! Alt i alt et godt sted til billig penge. Anbefaler klart:-)
Rikke, 1-night trip

10/10 Exceptional

We booked this hotel just for one night sleep passing through the city. From the moment you walk into this hotel you feel like home. It’s cozy and home like. Comfy bed, spacious rooms and not to mention the view from our balcony. The front desk Hallala (sorry if I have misspelled the name) was so pleasant, respectful and she took care of our big family and checked us out with so much love and attention. I am so sad we didn’t have time to spend couple of nights in this hotel but for sure will be back. Also shout out to bartender/waiter at the restaurant. He was so kind. Thank you for such a nice experience.
Helai, 1-night trip

10/10 Exceptional

Very familyfriendly. Also amazing rooms and such a beautiful view. Extra plus for the klosterbier from Kreuzberg (we came to visit Kloster Kreuzberg) that was available in the bar.
Ida, 2-night trip

4/10 Fair

Ok men ikke mere

Vi købte med morgenmad til 150 pr person i alt 600. Det er ikke pengene værd. Hotellet er hyggeligt men bærer også præg af slitage. Støjende herrer i swimmingpoolen.
Morten, 1-night trip

10/10 Exceptional

Fantastik!
Nikolai, 1-night trip

6/10 Good

Das Hotel hatte seine Besten Zeiten in den späten 80ern / frühen 90ern und seither wurde da auch nicht mehr allzuviel gemacht. Alles sauber, aber sehr sehr altbacken und an vielen Stellen nicht zeitgemäß: Neben dem Bett gibt es keine Steckdose
Manfred, 1-night trip

8/10 Very good

Wir haben dieses Hotel sehr spontan auf einer Durchreise gebucht. Alles rief reibungslos, das Personal war sehr nett und die Zimmer sauber und gut. Wir waren Abends im hauseigenen Restaurant essen und auch hier war die Bedienung sehr nett und das Essen ausgezeichnet. Wir hatten ein Zimmer Richtung Parkplatz und das war sehr ruhig, kann mir aber auch vorstellen, das Zimmer Richtung Straße ruhig sind, da hier nicht so viel Verkehr war. Können daher auch nicht viel zur Umgebung der Unterkunft sagen, außer das es in einer landschaftlich schönen Gegend liegt. Wir würden aber jederzeit wiederkommen.
Sven, 1-night trip

6/10 Good

Housekeeping kam während des gesamten Aufenthalts nicht. Essen abends qualitativ unterirdisch, Frühstück nichts besonderes, aber ok. Hotel benötigt dringend eine Renovierung, so stimmt Preis-/Leistungsverhältnis nicht. Personal nett und bemüht am FO und im Service.
Alexandra, 3-night trip

8/10 Very good

Nettes Hotel! Nettes Personal. Für den Preis völlig in Ordnung
Max, 1-night trip

10/10 Exceptional

Sehr nettes Personal

Personal war sehr nett und freundlich, die Zimmer sind nur etwas in die Jahre gekommen. Bad war hingegen schon renoviert und modernisiert
Alaattin, 1-night trip

8/10 Very good

Zeer goed

Kamer was OK, groot genoeg, goed bed, balkon met mooi uitzicht, waterverwarmer met koffie&thee, pas gerenoveerde badkamer, geen stopcontacten naast het bed wat lastig is. Zeer lekker en uitgebreid ontbijt
Erwin Callaert, 3-night trip

10/10 Exceptional

:-)
Ludwig, 1-night trip

8/10 Very good

Ein schöner Aufenthalt. Das Hotel ist in die Jahre gekommen. Es ist gepflegt.
Mark, 1-night trip

6/10 Good

Övernattning

Rummet hade ett nyrenoverat badrum som var väldigt fint. Rummet var omodernt men fräsch och rent. Det tillkom parkeringsavgift på 5 euro vilket tycktes menlöst och obefogat då hotellet ligger mitt ute i naturen. Hotellet saknar uteplats att sitta och njuta av solen i. Utomhusmiljön är något ovårdad och har mer att önska. Frukosten ingick inte utan tillkom för 18 euro. Den var väldigt fräsch och hade de mesta man kan önska sig. Mycket gott.
1-night trip

10/10 Exceptional

Skøn perle i bakkerne

Romantisk hotel med dejlig morgenbuffet
Troels, 1-night trip

6/10 Good

Hallo Het hotel was prima alleen het is wat verouderd en mag wel wat opknapt aan de buitenkant. Wij vonden het belachelijk dat je 5 euro moest betalen voor het parkeren. Terwijl het hotel ver buiten het centrum stond.
G, 1-night trip

6/10 Good

Zimmer sind sauber. Etwas in die Jahre gekommen, aber renoviertes Bad. Schließsystem Katastrophe. Wie überall, zu wenig Personal, Frühstücksservice morgens überfordert. Personal abends schlechte Deutschkenntnisse. Leider kein Außenbereich, außer beim Schwimmbad.
Anja, 2-night trip

8/10 Very good

Tolles Frühstück, Schwimmbad und Sauna sauber. Abendbuffe für Vegetarier nicht sehr spannend
Michaela, 2-night trip

10/10 Exceptional

Great stop and nice food

Very nice hotel in the middle of nowhere. The food was surprisingly great and the staff were really nice. Very quiet place, but just what we needed
1-night trip

8/10 Very good

Ein sehr schönes komfortables Hotel

Das Hotel liegt abseits im Grünen, viele Wiesen, viel Wald prägt die Umgebung. Insgesamt ist das Hotel sehr komfortabel, das Zimmer ist sauber, das Bad ganz neu mit bodengleicher Dusche. Die Möblierung, ausser dem hervorragenden Bett, ist aber in die Jahre gekommen und sollte irgendwann ausgetauscht werden. Das Preis-Leistungsverhältnis beim Frühstücksbuffet ist eher mittelmässig, für den Preis von € 18.- hätte ich mir mehr Auswahl erwartet. Ein Aussenparkplatz vor dem Hotel kostet €5.-Das ist m.E. überzogen, die meisten Hotels nehmen für solche Parklätze keine zusätzlichen Gebühren. Ansonsten gibt es nichts zu beanstanden, ich würde das Hotel jederzeit weiter empfehlen.
Hans Erich, 4-night trip

10/10 Exceptional

nvt
Bert, 2-night trip

6/10 Good

Schreckliche Matratze, schwabbelig wie auf einem schlechten Wasserbett
Stefanie, 1-night trip

10/10 Exceptional

Super dejligt

Super dejligt - havde ikke fundet dette hotel uden appen 😁 tak.
Gitte, 1-night trip