Hotel Fenix Beach Cartagena

Cartagena beachfront hotel with outdoor pool and restaurant

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Where to?

Dates

September 2025

October 2025

On the beach, white sand, beach cabanas, sun loungers

Family Bungalow, 2 Bedrooms | Terrace/patio

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix

Family Villa | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix

Overview
Rooms
Location
Policies

At Hotel Fenix Beach Cartagena, you can indulge in a free full breakfast and enjoy beachfront dining with breathtaking views. Treat yourself to a massage at the spa or take part in exciting activities like ecotours, boat tours, and kayaking. The helpful staff have left a lasting impression on previous guests.

Excellent

Popular amenities

Airport transfer
24/7 front desk
Bar
Non-smoking

Main amenities (12)

Daily housekeeping
On the beach
Restaurant and bar/lounge
Outdoor pool
Rooftop terrace
Beach umbrellas
Beach cabanas
Beach sun loungers
Beach towels
Beach bar
Pool bar
Swim-up bar

Feel at home (6)

Children stay free
2 bedrooms
Premium TV channels
Garden
Terrace
Daily housekeeping

$108 nightly

Sep 24 - Sep 25

Room options

Check availability for these dates

Tonight

Sep 18 - Sep 19

Tomorrow

Sep 19 - Sep 20

All rooms

1 bed

2 beds

3+ beds

Showing 9 of 9 rooms

Superior Bungalow

Very good

Highlights

Yard

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

Flat-screen TV

2 bedrooms

Premium bedding

323 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Twin Bed

Superior Double Room

Wonderful

Highlights

Balcony

Individually furnished

Air conditioning

Flat-screen TV

2 bedrooms

Blackout drapes/curtains

Premium bedding

Designer toiletries

269 sq ft
Sleeps 2
1 King Bed

Family Bungalow, 2 Bedrooms

Exceptional

Highlights

Yard

Terrace

Separate dining area

Individually furnished

Air conditioning

Free cribs/infant beds

Flat-screen TV

2 bedrooms

646 sq ft
2 bedrooms
Sleeps 7
1 King Bed, 2 Twin Beds and 1 Queen Bed

Casa Deluxe - Casa Playa

Highlights

Separate dining area

Individually furnished

Air conditioning

Flat-screen TV

2 bedrooms

Blackout drapes/curtains

Premium bedding

3 bathrooms

1507 sq ft
4 bedrooms
Ocean view
Sleeps 9
3 King Beds, 1 Twin Bunk Bed, 1 Queen Bed and 1 Twin Bed

Standard Bungalow

Highlights

Individually furnished

Air conditioning

Flat-screen TV

2 bedrooms

Blackout drapes/curtains

Premium bedding

Designer toiletries

Private bathroom

269 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Twin Bed

Luxury Villa

Excellent

Highlights

Individually furnished

Private pool

Air conditioning

Flat-screen TV

2 bedrooms

Blackout drapes/curtains

Premium bedding

Designer toiletries

861 sq ft
1 bedroom
Sleeps 4
1 King Bed and 2 Twin Sofa Beds

Family Villa

Highlights

Separate dining area

Individually furnished

Private pool

Air conditioning

Flat-screen TV

2 bedrooms

Blackout drapes/curtains

Premium bedding

1292 sq ft
2 bedrooms
Sleeps 8
2 King Beds and 4 Twin Sofa Beds

Presidential Suite, 1 King Bed with Sofa bed, Sea View

Exceptional

Highlights

Individually furnished

Air conditioning

Flat-screen TV

2 bedrooms

Blackout drapes/curtains

Premium bedding

Designer toiletries

Private bathroom

861 sq ft
1 bedroom
Sea view
Sleeps 2
1 King Bed and 1 Twin Sofa Bed

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

Exceptional

Highlights

Separate dining area

Individually furnished

Air conditioning

Flat-screen TV

2 bedrooms

Blackout drapes/curtains

Premium bedding

Designer toiletries

700 sq ft
1 bedroom
Sleeps 4
1 King Bed and 2 Twin Beds

Similar properties

Pool
Free breakfast
Airport transfer
Free WiFi

$107 nightly

Oct 14 - Oct 15

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About the neighborhood

Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018

What's nearby

Playa de Punta Arena - 2 min walk - 0.2 km

Getting around

Rafael Nunez Intl. Airport (CTG) - 29 min drive
Airport drop-off service
Area shuttle (surcharge)

Restaurants

Society Bar At Hilton
Marketing
Charlie’s Coffee
Las Chivas
Intriga Tropical

About this property

Hotel Fenix Beach Cartagena

At Hotel Fenix Beach Cartagena, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A rooftop terrace, a beach bar, and a snack bar/deli are other highlights. Fellow travelers love the helpful staff.

At a glance

Hotel size

- 16 rooms
- Arranged over 2 floors

Arriving/Leaving

- Check-in time starts at 3:00 PM
- Contactless check-in available
- Express check-out available
- Minimum check-in age: 18
- Check-out time is 11:30 AM
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
- Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
- Parents must have child's birth certificate and photo ID*

Pets

- Pets allowed (2 total)*
- Service animals welcome
- Specific rooms only, restrictions apply*
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- No onsite parking

Transfers

- Airport drop off (available 24 hours)*

Offsite

- Area shuttle*

Other information

- Smoke-free property

Property amenities

Food and drink

Free full breakfast each morning 8 AM–10 AM
Restaurant
Bar/lounge
Beach bar
Poolside bar
Swim-up bar
Coffee/tea in a common area
Private dining
Free daily reception
Snack bar/deli

Traveling with children

Children stay free (see details)

What to do

On the beach
Ecotours
Kayaking
Boat tours
Hiking/biking trails nearby
Horse riding nearby
Sailing nearby
Scuba diving nearby

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Beach cabanas (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas
Water sports equipment
Romance packages

Facilities

7 buildings/towers
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Television in common areas
An outdoor pool
Spa services
Banquet hall

Accessibility

Handrails in stairways
Closed captioned TV
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in room

Room amenities

Be entertained

43-inch flat-screen TV
Premium cable channels
Netflix
Streaming services

Home comfort

Air conditioning
Minibar
Window screens

Sleep well

2 bedrooms
Blackout drapes/curtains
Premium bedding

What to enjoy

Individually furnished

Freshen up

Shower only
Designer toiletries
Hair dryer (on request)
Towels
Toilet paper

Stay connected

Laptop-friendly workspace
Free WiFi

Daily housekeeping
In-room safe
Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and massages.

Dining

Onsite venue - This beachfront bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Administrative fee: COP 6000 per person, per night

Optional extras

Airport shuttle service is offered for an extra charge of COP 60000 per vehicle. Maximum occupancy 4
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Airport shuttle service for children up to age 4 costs COP 60000
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of COP 90000 per pet, per night

Pool, spa, & gym (if applicable)

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

There is limited hot water on site.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

Also known as

Hotel Playa Vista Tierra Bomba Island

Fenix Cartagena Cartagena

Hotel Fenix Beach Cartagena Hotel

Hotel Fenix Beach Cartagena Cartagena

Hotel Fenix Beach Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Fenix Beach Cartagena offer free cancellation for a full refund?

Yes, Hotel Fenix Beach Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Fenix Beach Cartagena?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Fenix Beach Cartagena?

Yes, pets are welcome, with a limit of 2 total. There's a charge of COP 90000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Fenix Beach Cartagena?

Sorry, there's no onsite parking at Hotel Fenix Beach Cartagena.

Is airport shuttle service offered by Hotel Fenix Beach Cartagena?

Yes, a shuttle from the hotel to the airport is available. The charge is COP 60000 per vehicle.

What are the check-in and check-out times at Hotel Fenix Beach Cartagena?

You can check in starting at 3:00 PM. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel Fenix Beach Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (2.8 mi) is nearby.

What is there to do at Hotel Fenix Beach Cartagena and nearby?

Have fun with onsite activities like kayaking and boat tours. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include beach cabanas and spa services. Hotel Fenix Beach Cartagena also has a garden.

Are there restaurants at or near Hotel Fenix Beach Cartagena?

Yes, there's an onsite restaurant that offers beachfront dining, local cuisine, and ocean views.

What's the area around Hotel Fenix Beach Cartagena like?

Hotel Fenix Beach Cartagena is located a short 1-minute walk from Playa de Punta Arena.

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Hotel Fenix Beach Cartagena Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff

Beach

Room

Food

Islands

Location

Restaurant

Live music

Boating

Ocean

What guests liked

The beach at this property is a serene and secluded paradise with calm waters and comfortable cabanas. (21 reviews)
The property's private pool and large pool were enjoyed by guests, with some considering them a highlight of their stay. (5 reviews)
The property is pet-friendly and has 5 well-behaved dogs and 2 sweet cats. (3 reviews)

From real guest reviews summarized by AI.

10/10 Exceptional

Aug 5, 2025

Really Good, employees are very kind. Hotel should announce that tips are included in the final bill.

Fredy, 3-night trip

10/10 Exceptional

Jun 1, 2025

The staff have been incredible and so great!

Tristan, 1-night trip

10/10 Exceptional

Apr 16, 2025

great place to just hang out on the beach and pet friendly

Jay, 4-night trip

10/10 Exceptional

Jun 20, 2025

Nice

Patricia, 2-night trip

10/10 Exceptional

Apr 1, 2025

Excellent food services

Yenny, 2-night trip

10/10 Exceptional

Mar 27, 2025

I love this place to enjoy and rest

Carolina, 3-night trip

10/10 Exceptional

Apr 30, 2025

Fénix Beach Excelente

Excelente todo

Sergio, 1-night trip

10/10 Exceptional

Apr 11, 2025

Staff really friendly

Beatriz, 2-night trip

10/10 Exceptional

Apr 28, 2025

Fenix Beach

Todo excelente

Maria, 1-night trip

10/10 Exceptional

Apr 2, 2025

I liked thay it was secluded and the beach was there to use at all times. Staff members were all s friendly and helpful.

tamu, 3-night trip

10/10 Exceptional

Apr 10, 2025

Lugar excelente

Excelente staff

ana, 1-night trip

10/10 Exceptional

Mar 7, 2025

Amazing, the services andeveryone were just on point to ensure go will relax. The hotel is really pretty the room was even prettier.

Juan Pablo, 2-night trip

10/10 Exceptional

Mar 29, 2025

I loved everything

Pelayo, 1-night trip

10/10 Exceptional

Mar 25, 2025

Bello

Everything ot was amazing

IBAMA, 1-night trip

4/10 Fair

Jun 9, 2025

THERE ARE NO HOT WATER AT THIS HOTEL! Rooms do not have basic amenities such as, Iron, blow dryer, and no hot water at all of the hotel! so yes, you will need to shower with cold water! This hotel doesn't look as nice as in the pictures and it is definitely not a 4 starts Hotel as rated by Expedia! If you are looking for a nice hotel, it is not the place, it more for a low budget travel.

Sagit, 4-night trip

8/10 Very good

Feb 28, 2025

Perfect for couples for two days max. Its beautiful and staff is extremely attentive. Be warned.. hot water isnt a thing on the island and the location makes it hard to get anywhere. There are tons of fur friends that makr yhe experience a bit fun.

Christiana, 5-night trip

2/10 Poor

May 24, 2025

Worst

MEHMET EMRE, 6-night trip

6/10 Good

May 26, 2025

The property needs more attention by the owner. The staff that work over there vey kind people, I would like to also tell you guys that if you go over there, Jackson, Jesus, Carlos, ibama and Lilli they are amaizing humans be. If you can stay at the island the whole trip would be better. I’m telling you this cause at Cartagena specifically in gestameni we got scam by the people over there. Do not go to Cartagena stay at the island. You can trust the people at the island. La propiedad necesita más atención por parte del dueño. El personal es muy amable. También quiero decirles que si van allí, Jackson, Jesús, Carlos, Ibama y Lilli son personas increíbles. Si pudieran quedarse en la isla, el viaje sería mucho mejor. Les digo esto por que en Cartagena, específicamente en gestameni, nos estafaron. No vayan a Cartagena, quédense en la isla. Pueden confiar en la gente de la isla.

Jose Enrique Rangel, 6-night trip

2/10 Poor

Jun 6, 2025

The property was unorganized and on a remote island where we had to pay cash to a local boater to take across the Atlantic ocean to get too. I understood there was a storm beforehand but that doesnt excuse the fact that we had no running water. I could've been okay with no hot water temporarily but no water equals rough times. We luckily had a private pool and used this for water in the toilet for both my wife and myselfs bathroom sessions to be able to flush the toilet. No fun! There also were many dogs on the island in which is not a problem if there were a just a few and taken care of. But there was feces in the sand throughout the property and unfortunately at night you cant see it. So on top of no water, feces on my shoe and the mosquito fiasco we were not happy.

Tat, 2-night trip

8/10 Very good

Apr 9, 2025

Lovely place though the beach waters were not transparent like the images. I was really looking forward to my stay but overall was a little disappointed for the price. You have to go by boat so it’s not the place behind a place that you can come and go easily. When I reached out to the hotel via email to get answers, the person responding seems to have no clue. You have to take a boat either at one or five, which means that you spend two hours waiting for check-in And your day kind of gets killed. The first day waiting. Poor service. I could not get a single waiter to take my order despite their being like five people looking at their phones. That same night I had a similar problem and the next day same thing. That was a little surprising because there’s so much staff. Overall, they need to have better training for their people, but it’s a nice place. Lovely woman doing yoga was the most attentive person.. one of the days we had full construction and sound at the beach all day and that was the one day that I had designated not to work— so that was disappointing.

ilse, 1-night trip

2/10 Poor

Mar 24, 2025

Disappointing Stay – Poor Management & Construction Issues We stayed in Villa 4 and were never informed about construction at Villa 3, right next door. On our first night, hammering continued past 10 PM. I messaged the hotel via WhatsApp, but they never responded. The next night, it happened again, and I had to go to reception before anyone told them to stop. The next morning at 8 AM, the hammering started again. With three nights left, we asked for a refund for the last two nights, but the hotel refused. The boss denied the noise ever happened, implying I was lying—good thing I recorded it! She also lied to her staff, saying she had spoken to me when she hadn’t. The outdoor bathroom was covered in dust and paint from next door. The pool was always dirty with leaves, bird droppings, and bugs. At night, bats flew around the pool, feeding on the insects. The food was overpriced and mediocre, with a limited menu. The only positive was the staff, especially Jesús, who went above and beyond. We left early to stay in the city. While we got a small food discount thanks to my audio recording, this was a terrible experience. I do NOT recommend this place unless major changes are made.

Kristina, 7-night trip

2/10 Poor

Mar 21, 2025

Not recommended

We heard from others that they did only get their booked room class after complaining. Same happened to us, so I assume it’s a regular move. After complaining, we got the correct room that fit the picture description. Receptionist was showing off her attitude as if we asked for as free upgrade. On an island you have to accept some differences to the city, like insects and smaller reptiles. But in the room, there were clear and non-hygienic trails left by lizards, which were on the outside walls in high numbers, and the roof is build with enough openings for them to get inside. There is one staff who does a really good job. His name is Jesús (blanking on the last name, sorry). I think he did everything in his power to make it a good stay. Everything apart from him was pretty bad. Food was bad. The fries, no exaggeration, looked as if you went to the frozen food section of your local supermarket market and left em in the oven for 20 instead of 40 minutes. Not eatable. We had booked three nights. Cut our losses after one night and went back to Cartagena. We should have understood beforehand that going to Fenix island is a mistake. The communication was difficult, not responsive. We asked where the transfer from Cartagena takes off. They will only share transfer info if we pay the full price upfront through a link that they sent via Whatsapp. Weird, so we asked to pay at the hotel, no answer…so we asked our previous hotel to call them.

3-night trip

10/10 Exceptional

Sep 18, 2025

la atención es buena, amamos la habitación, la piscina y relajarnos en la playa

francisco, 1-night trip

10/10 Exceptional

Sep 18, 2025

fue bastante agradable y tranquilo

olga, 1-night trip

10/10 Exceptional

Sep 18, 2025

el mejor lugar para descansar y desconectarse

amamos el personal, el servicio fue 10/10, todos muy atentos y amables

fernando, 1-night trip

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Hotel Fenix Beach Cartagena

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Photo gallery for Hotel Fenix Beach Cartagena

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Superior Bungalow

Superior Bungalow

Highlights

View all photos for Superior Double Room

Superior Double Room

Highlights

View all photos for Family Bungalow, 2 Bedrooms

Family Bungalow, 2 Bedrooms

Highlights

View all photos for Casa Deluxe - Casa Playa

Casa Deluxe - Casa Playa

Highlights

View all photos for Standard Bungalow

Standard Bungalow

Highlights

View all photos for Luxury Villa

Luxury Villa

Highlights

View all photos for Family Villa

Family Villa

Highlights

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

Presidential Suite, 1 King Bed with Sofa bed, Sea View

Highlights

View all photos for Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Hotel Fenix Beach Cartagena

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Transfers

Offsite

Other information

Property amenities

Food and drink

Traveling with children

What to do

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

What to enjoy

Freshen up

Stay connected

More

Special features

Spa

Dining

Fees & policies

Mandatory fees