The hotel itself is beautiful the front desk is very friendly, the rooms are really nice but the rooms are not clean, if you look under the bed you will see a lot of dust, same in the closets, the door of the bathroom where I stayed never got cleaned it had a stain of what what seemed to be soap or toothpaste.
The service in the restaurant is very poor, they have the staff but they are unprofessionals, especially during breakfast and lunch, the dinner crew was more attentive and more kind specially Lizbeth she was very friendly.
The cleaning staff some of them are friendly others very rude.
The place has a lot of potential but staff is not the best.
They also have private events that seemed to end at midnight, if you stay close to the private even room you won't be able to sleep until they finish because the noise is very loud,
There's no coffee/tea maker in the rooms like the restaurant says.
The price is very good for the location and the size of the rooms but whoever manages the hotel needs to work in the staff, probably some outside professional customer service training.
Overall is a good place to stay.