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Sunline Hotel

3.5 star property
City-center hotel within walking distance of Hoan Kiem Lake

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Photo gallery for Sunline Hotel

Terrace/patio
Reception
X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony) | Terrace/patio
Front of property
Executive Room, City View | Living area | 32-inch flat-screen TV with cable channels, TV
In the heart of Hanoi, Sunline Hotel offers a haven with a charming terrace, coffee shop/cafe and convenient dry cleaning/laundry services. With in-room WiFi and multilingual staff on hand to help plan your day, you'll appreciate the thoughtful touches that make this hotel feel like home.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Honeymoon Double Room, City View

Honeymoon Double Room, City View | Living area | 32-inch flat-screen TV with cable channels, TV

Honeymoon Double Room, City View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Living area | 32-inch flat-screen TV with cable channels, TV

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony)

X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony) | Living area | 32-inch flat-screen TV with cable channels, TV

X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, City View

32-inch flat-screen TV with cable channels, TV

Executive Room, City View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Living area | 32-inch flat-screen TV with cable channels, TV

Family Triple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | Living area | 32-inch flat-screen TV with cable channels, TV

Executive Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room

Executive Double Room | Premium bedding, minibar, in-room safe, individually furnished

Executive Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

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9.2 out of 10, Wonderful, 1,000 reviews
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About the neighborhood

Map
18 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Pepperonis - ‬1 min walk
  • ‪Bánh Cuốn - Bảo Khánh - ‬1 min walk
  • ‪Gc Bar - ‬1 min walk

About this property

Sunline Hotel

When you stay at Sunline Hotel, you'll be in a fantastic location, just a 5-minute walk from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You'll have free perks like WiFi and wired internet. Also, Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are within just a 10-minute walk. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 12
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday at midnight due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 12
DONE

Children

    • Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Free offsite parking nearby; reservations required
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 418500 per vehicle (one-way)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sunline Hotel Hanoi
Sunline Hotel
Sunline Hanoi
Sunline Hotel Hotel
Sunline Hotel Hanoi
Sunline Hotel Hotel Hanoi

Frequently asked questions

Does Sunline Hotel offer free cancellation for a full refund?

Yes, Sunline Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sunline Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sunline Hotel?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Sunline Hotel?

Yes, an airport shuttle is available. The charge is VND 418500 per vehicle one-way.

What are the check-in and check-out times at Sunline Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Sunline Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Sunline Hotel like?

Sunline Hotel is in Old Quarter, a short 2-minute walk from Hoan Kiem Lake and 4 minutes' walk from St. Joseph's Cathedral of Hanoi.

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Sunline Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
Flights
Amenities
Restaurant

Reviews

10/10 Exceptional

Really nice hotel, and the kindest staff!

We had such a nice stay! We tried another hotel in Hanoi, and Sunline was so much better, for almost the same price. The breakfast buffet was fine. Not the biggest, but makes sense since the hotel is not that big. Therefore I liked that you could order some ekstra breakfast dishes, included in the price. Loved the rooftop bar! Great drinks and really nice view of Hanoi, especially at night.
Nanna, 3-night trip

8/10 Very good

Lovely Stay

Nice hotel in an excellent location on a quiet street in the old quarter of Hanoi.
Graham, 5-night trip

8/10 Very good

The hotel is very convenient to go sightseeing around Hồ Hoàn Kiếm. Hotel staffs are very kind and hotel is very clean.
Kiyotsugu, 1-night trip

10/10 Exceptional

Awesome location and simplicity.

This was a very well located place, although it's a very simple hotel the service is impeccable and the staff is kind, helpful and awesome.
Leti, 3-night trip

10/10 Exceptional

Great location and friendly staff. Hotel very neat and tidy. Very comfortable stay. Would recommend.
Marree, 6-night trip

10/10 Exceptional

Very close to Hoan Kien Lake.
Gerald, 6-night trip

10/10 Exceptional

Great location and service!

The location and service at the hotel was really great. The hotel staff was always happy and really helpful. Would recommend to try the pizza restaurant outside of the hotel.
Mia, 3-night trip

10/10 Exceptional

Lovely hotel and staff, great location, and good size clean rooms. I’d definitely come back.
Jill, 3-night trip

10/10 Exceptional

Very comfortable even though rooms are tight. Clean and staff are nice and professional
Nhi, 2-night trip

10/10 Exceptional

This is the second time I have stayed at Sunline Hotel. This time for 4 weeks. Wonderful! Service, cleanliness help and friendliness of the staff superb. Will definitely stay there again on my next trip to Hanoi. Very highly recommend
Shona, 25-night trip

10/10 Exceptional

Great location that famous spots could be reached within 10 minutes walk. The staff are very helpful and polite. Breakfast is yummy!
Wai Ming Nicole, 3-night trip

10/10 Exceptional

The front desk staff are excellent. The hotel is clean and is the best hotel we stayed at in Vietnam. The breakfast can be improved, more fruit, perhaps.

10/10 Exceptional

Great small hotel in a great area! But the staff is what makes it worth the stay. Friendly to chat with and always willing to help with anything you need. Would stay again for sure :-)
evan, 5-night trip

10/10 Exceptional

Beautiful hotel right in the center of good cafes, restaurants and bars, easy 3-minute walk to the lake view. In the midst of The old city center, traffic is chaos but this hotel is on a quiet corner, really well located. Room and bathroom were spotless and high quality.
Jeanette, 3-night trip

10/10 Exceptional

Excellent
Sisira S, 5-night trip

8/10 Very good

Everything is ok
HeeDong, 3-night trip

10/10 Exceptional

Only compliments
Bab, 3-night trip

6/10 Good

The property was okay. Very dated for the area. Stayed in a competing hotel around the corner that had far more amenities. Hotel was very clean, and staff was amazing, but like I said very dated.
Andrew, 1-night trip

10/10 Exceptional

The hotel is clean and in the great location. My flight delayed due to heavy snowstorm in Vancouver so I missed 2 flights. The hotel helps me to reschedule the Halong Bay tour and cancel the other tour without fees. The staffs are very helpful and friendly. Special Mr. Long who greets the guests in dining room every morning and do his best to make the guests feel welcome.
Shu Hua, 3-night trip

10/10 Exceptional

Hotel was very clean with good amenities, and is in a great location in the Old Quarter. Large variety of restaurants and shops nearby as well as Hoan Kiem Lake which had many weekend events going on. Despite the bustling location, rooms were quiet and peaceful though. The staff was also incredibly kind and helpful. They helped us to communicate with locals, organize ride services, and gave recommendations for navigation and food. The customer service manager at the Paon location even sprinted after our van to make sure we got the correct ride. Would definitely recommend this location to anyone staying for a short or even longer period of time, and would return to it if we are in Hanoi again.

10/10 Exceptional

The hotel is well located and there are heaps of dining/shopping options at a walking distance. The room was spacious and comfortable. Breakfast spread was simple yet nice. The first room we were allocated had an odd smell due to new floorboards. The staff quickly acknowledged that and allocated another room to us. The staff is friendly and helpful! We opted for airport pick up for VND 450,000, but on the way back found a car on Grab for VND 300,000. Would definitely stay here the next time we are in Hanoi.
Shruti, 3-night trip

10/10 Exceptional

Jane, 1-night trip

10/10 Exceptional

Taku, 1-night trip

8/10 Very good

sally, 2-night trip

10/10 Exceptional

I stayed in Sunline Hotel while I visited Hanoi for 4 nights and 5 days. Hotel staff were so nice and professional. They went out of their way to make sure my stay was comfortable. The room was nice and clean. I loved the hard wood floor since I am allergic to dust. The room was so quiet and I was able to get good sleep during my stay. Sunline Hotel is located close to everything such as night market, Dong Xuan Market, Long Bien Market, and many local shops and restaurants. I would highly recommend Sunline Hotel to anyone planning to visit Hanoi. Thank you, Sunline Hotel Staff. You all made my trip to Hanoi very special.
CHARLES, 5-night trip