The staff here could not have been any better! We took a train from Anchorage to Seward and arrived before our check-in time. The woman at the front desk work with the cleaning crew and we got in with very little wait time. The room was very clean. The cleaning crew did an amazing job. In the evening my daughter went to the front office fir some hot chocolate, but they were out. The front desk staff member said she'd run to the store, get some hot chocolate, knock on our door when she returned and would get us hot chocolate. Talk about going above and beyond, wow, thank you! When I tried to tip, she refused and said she loves her job and no need to tip. Again, wow, who turns down a tip in hotel business when going way above and beyond and says I love my job, no tip needed. This place has some of the BEST staff I've ever seen in the US. I'd know, I've been to 45 states and several countries. Thank you! Great service here, WOULD HIGHLY RECOMMEND!!!