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Hacienda AltaGracia, Auberge Collection

5.0 star property
Luxury hotel in Cajón with 3 restaurants and spa

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Photo gallery for Hacienda AltaGracia, Auberge Collection

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Property video
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Room (Casa) | Egyptian cotton sheets, premium bedding, free minibar items
Grand Room (Casa Grande con Piscina) | Mountain view
Escape to the mountains at Hacienda AltaGracia, Auberge Resorts Collection - All Inclusive. Enjoy a ropes course, horseback riding and yoga classes or unwind with THE WELL spa treatments. This luxury hotel offers 2 poolside bars, a coffee shop/cafe and an arcade/game room.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Gym
  • 24/7 front desk
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • 2 hot tubs
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Check availability for these dates

Tonight

Sep 23 - Sep 24
Check availability for tonight Sep 23 - Sep 24

Tomorrow

Sep 24 - Sep 25
Check availability for tomorrow Sep 24 - Sep 25
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Grand Room (Casita Grande)

Egyptian cotton sheets, premium bedding, free minibar items

Grand Room (Casita Grande)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
LED TV
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Room (Casa Grande con Piscina)

Grand Room (Casa Grande con Piscina) | Mountain view

Grand Room (Casa Grande con Piscina)

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 1798 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Room (Casa con Piscina)

Room (Casa con Piscina) | Egyptian cotton sheets, premium bedding, free minibar items

Room (Casa con Piscina)

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 1314 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Casa)

Egyptian cotton sheets, premium bedding, free minibar items

Room (Casa)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 1314 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Casa Grande)

Egyptian cotton sheets, premium bedding, free minibar items

Grand Room (Casa Grande)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 1815 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room (Casona con Piscina)

Private pool

Room (Casona con Piscina)

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 1798 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Casita)

Egyptian cotton sheets, premium bedding, free minibar items

Double Room (Casita)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 788 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Casita)

Egyptian cotton sheets, premium bedding, free minibar items

Room, 1 King Bed (Casita)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 788 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Contiguo Escuela Sta Teresa de Cajon, Cajón, San Jose

What's nearby

  • Alexander Skutch Bird Sanctuary - 17 min drive - 7.8 km
  • Topolandia - 23 min drive - 13.7 km
  • The Secret Gardens - 53 min drive - 35.2 km

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪El Grill - ‬8 min walk
  • ‪Bar Restaurante Hawaii - ‬15 min drive
  • ‪Cafetería A Rueda - ‬32 min drive
  • ‪Bar y Restaurante El Lechoncito - ‬32 min drive
  • ‪Pizzeria Vella Casa - ‬33 min drive

About this property

Hacienda AltaGracia, Auberge Collection

Hacienda AltaGracia, Auberge Collection is a great choice for a stay in Cajón. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 2 outdoor pools, an indoor pool, and a fitness center.

All inclusive

All-inclusive room rates at Hacienda AltaGracia, Auberge Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's games
  • Art supplies
  • Children's books
  • Cabinet locks
  • Corner guards
  • Outlet covers

What to do

  • Yoga classes
  • Mountain biking
  • Rope course
  • Horse riding/rentals
  • Helicopter/airplane tours
  • Ecotours nearby
  • Horse riding nearby
  • Rafting nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness center
  • 2 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • No elevator (single level property)

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Stocked minibar (select free items)
  • Wet bar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony/patio
  • Separate living room

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

The Well has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 375 per vehicle (roundtrip, maximum occupancy 6)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Hacienda AltaGracia Hotel San Isidro de El General
Hacienda AltaGracia Hotel
Hacienda AltaGracia San Isidro de El General
Hacienda AltaGracia Auberge Resort San Isidro de El General
Hacienda AltaGracia Auberge Resort El General
Hacienda AltaGracia Auberge San Isidro de El General
Hacienda AltaGracia Auberge El General
Hacienda AltaGracia Auberge G

Frequently asked questions

Does Hacienda AltaGracia, Auberge Collection offer free cancellation for a full refund?

Yes, Hacienda AltaGracia, Auberge Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda AltaGracia, Auberge Collection?

Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Hacienda AltaGracia, Auberge Collection?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hacienda AltaGracia, Auberge Collection?

Yes, there's free valet parking.

Is airport shuttle service offered by Hacienda AltaGracia, Auberge Collection?

Yes, an airport shuttle is available. The charge is USD 375 per vehicle roundtrip.

What are the check-in and check-out times at Hacienda AltaGracia, Auberge Collection?

You can check in starting at 2:00 PM. Check-out time is 11:00 AM.

What is there to do at Hacienda AltaGracia, Auberge Collection and nearby?

Have fun with onsite activities like horseback riding and mountain biking. Additional recreation onsite includes helicopter/airplane tours and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hacienda AltaGracia, Auberge Collection also has 2 poolside bars, 2 bars, and a sauna, as well as a steam room, an arcade, and a picnic area.

Are there restaurants at or near Hacienda AltaGracia, Auberge Collection?

Yes, there are 3 onsite restaurants.

Does Hacienda AltaGracia, Auberge Collection have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

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Reviews

Hacienda AltaGracia, Auberge Collection Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

10

Eco-friendliness

10

Property conditions & facilities

Reviews

10/10 Exceptional

I love the Auberge properties and this is one of the nicest I have stayed at! Loved everything about it.
Michael, 4-night trip

6/10 Good

Beautiful property but understaffed for the amount of money and exclusivity that it represents
rajiv, 4-night trip

10/10 Exceptional

Perfection
LAURENT, 2-night trip

10/10 Exceptional

Raquel, 4-night trip

10/10 Exceptional

Patrick, 1-night trip

10/10 Exceptional

Lil Maria, 2-night trip

10/10 Exceptional

Alfredo, 2-night trip

10/10 Exceptional

6-night trip

10/10 Exceptional

Daniel, 2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

6-night trip

10/10 Exceptional

When I read other reviews, thought they must be exaggerated or fake, but this place really is everything others say. Absolutely beautiful property. Warm, friendly caring staff. Loved the private flight experience to and from SJO. Waterfall hike tour. A little more challenging than we were first led to expect, but we made it, LOVED it! Casitas beautiful. Huge! Spa and fitness and pools all excellent, big, new. Only minor criticisms: Fitness centre equipment a little limited. No leg machines. Food is overall very good, but some dishes a little underwhelming. Breakfasts excellent. In-room dining, so-so. Understandably food is pricey, as to be expected for the stature of the property. We spent an average of $170 US per adult per day for meals. We don’t drink much. Adds up.
5-night trip

10/10 Exceptional

Jungle Paradise

Amazing Resort, not too much going on locally but the location is stunning and so are the staff--great for a detox and rest
Daniel, 5-night trip

10/10 Exceptional

Alta Garcia exceeded expectations. Wonderful location, outstanding views on sunset and sunrise in the Costa Rican mountains, great activities, excellent service
3-night trip

8/10 Very good

Très bel établissement mais les services offert ne tiennent pas trop compte de la protection de l”environment
1-night trip

10/10 Exceptional

We will be back!

We loved our stay here! It was the perfect vacation to ring in the new year. We highly recommend taking a private plane to the resort. Hacienda AltaGracia is the perfect combination of relaxation and activity. We loved the horseback rides, the ultralight flight, hiking and relaxing by the gorgeous infinity pool. The resort grounds are gorgeous. The food is great. The breakfast is top notch. The staff is top notch. We will be back!
Kerry, 6-night trip

10/10 Exceptional

Amazing place in every possible way. The property is absolutely gorgeous.Clran and pristine, and a paradise if you like horse back riding.. super luxury, the hotel has its own private plane to get there. 30 min flight to San Jose..
Parisa, 1-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

Excellent but expensive

Overall amazing, its a bit expensive for the area for sure. Also not much to do in the area, off of the property, unless you want to drive for an hour or more. STUNNING Location
Eric, 3-night trip

10/10 Exceptional

Tropical paradise

Your every need is attended to without any problem. Beautiful setting with five star accommodations, friendly staff and top class facilities. Breakfast and lunches were amazing but we were a bit disappointed with the dinner menu. Would definately go again in a heartbeat!
Lambie, 8-night trip

10/10 Exceptional

Great getaway

Peaceful place in the mountains/hills of Costa Rica. People were fantastic. From Karla the valet , Diego the bartender, Pablo / Miguel the horsemen they were personal And effective. We had a great time..
3-night trip

10/10 Exceptional

A great place to stay

You can be as busy or chilled out as you want to be. The location is fabulous and the resort is perfection. Beautiful spa with large indoor salt water pool. The food was great and the staff were very attentive. I highly recommend flying from San Jose to San Isidro del General. Traffic around San Jose is a nightmare.
Maggie, 7-night trip

10/10 Exceptional

Beautiful hotel in the mountains near San Isidro

It was the healing experience my family needed. The resort is a welcome change from city life in America. Everyone is so warm and friendly and it takes you back to what is important in life: reconnecting with beautiful people and nature.
Mary, 4-night trip

10/10 Exceptional

One of the finest hotels in the world.

The staff, when it came to booking and helping with ideas for our holiday, were amazing. The resort is breathtaking. The casitas (villas) are first rate, the location is stunning and the staff could not help you enough. Super friendly and very professional. I want to go back soon.
Mark, 6-night trip