Located in the heart of the city, Sumai Hotel Apartment offers a home away from home. Enjoy an indoor pool, dry cleaning services, and delicious meals at the on-site restaurant. With free in-room WiFi and cooked-to-order breakfast options available during your stay.
Lot 4479 Jalan Persinggahan, Batu Buruk, Kuala Terengganu, Terengganu, 20400
What's nearby
KTCC Mall - 7 min walk - 0.6 km
Batu Buruk Beach - 14 min walk - 1.2 km
Kuala Terengganu Drawbridge - 15 min walk - 1.3 km
Pasar Payang - 2 min drive - 1.9 km
Kampung Cina - 2 min drive - 1.9 km
Getting around
Kuala Terengganu (TGG-Sultan Mahmood) - 24 min drive
Restaurants
Zus Coffee - 7 min walk
Nasken Coffee KTCC - 6 min walk
Uncle Chua Signature - 5 min walk
Texas Chicken - 8 min walk
Z-Bajet. Restoran - 3 min walk
About this property
Sumai Hotel Apartment
When visiting Kuala Terengganu, Sumai Hotel Apartment is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bintang Laut, which serves local and international cuisine and is open for breakfast, lunch, and dinner.
Languages
English, Malay
At a glance
DONE
Hotel size
64 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
The property charges 100 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Barbecue grills
Room service (limited hours)
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
An indoor pool
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-width doorways
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
2 bedrooms
Bed sheets provided
Freshen up
Shower only
Bidet
Free toiletries
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Special features
Dining
Bintang Laut - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Deposit: MYR 100.00 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MYR 25 for adults and MYR 15 for children
Early check-in can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 100 percent
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Sumai Hotel Apartment Kuala Terengganu
Sumai Apartment Kuala Terengganu
Sumai Apartment
Sumai Hotel Kuala Terengganu
Sumai Hotel Apartment Hotel
Sumai Hotel Apartment Kuala Terengganu
Sumai Hotel Apartment Hotel Kuala Terengganu
Frequently asked questions
Does Sumai Hotel Apartment offer free cancellation for a full refund?
Yes, Sumai Hotel Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sumai Hotel Apartment?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Sumai Hotel Apartment?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sumai Hotel Apartment?
Yes, there's free self parking.
What are the check-in and check-out times at Sumai Hotel Apartment?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.
What is there to do at Sumai Hotel Apartment and nearby?
Sumai Hotel Apartment has an indoor pool.
Are there restaurants at or near Sumai Hotel Apartment?
Yes, Bintang Laut offers local and international cuisine.
What's the area around Sumai Hotel Apartment like?
Sumai Hotel Apartment is a short 7-minute walk from KTCC Mall and 14 minutes' walk from Batu Buruk Beach.
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Sumai Hotel Apartment Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
7.6/10
Staff & service
5.2/10
Amenities
5.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10
Near to mosque, food court
Mohd Nizam
1-night trip
2/10
The windows of our apartment room were not soundproofed at all, as such the nonstop noise from road traffic was unbearable. Do avoid this property if you need a good night rest before your onward journey.
KC
2-night trip
2/10
Toilet not bright enought. Shower area without holder for sampoo and bath foam. No bath tower rail. The tooth brush and others have to be requested only provided. It do not have hotel type of service.
KIM BIOW
3-night trip
10/10
elisofia
1-night trip
10/10
TOMOMI
1-night trip
4/10
Wan Mohd Saifultera
1-night trip
10/10
Sammuel
1-night trip
10/10
Mohd Akil
1-night trip
6/10
Very poorly maintained. Dirty room, even the parking area was dirty and not maintained well. Room was not up to par. Toiletries provided were too little. Rooms were very smelly and AC not working well. Not worth the money. Such a disgrace to Terengganu tourism. Please never come here 👎
Hannis
1-night trip
10/10
zaini
1-night trip
10/10
Rasyikah
2-night trip
10/10
ANUAR
1-night trip
8/10
zaini
1-night trip
8/10
Aircond rosak tapi lepas maintance datang, sejuk semula :)
Telefon pun rosak tapi maintainece tukar telefon lain & boleh guna.
Tapi semua selesai dalam masa kurang 30 minit.
TQ Sumai :-)
Lantai toilet licin.
Tolong sediakan sabun basuh pinggan kalau boleh sebab nak basuh cawan2 tu.
Overall okeh, suka :D
Tp staff sangat membantu, tq.
Nor Afida
1-night trip
6/10
Verified traveler
1-night trip
8/10
Location to surrounding
Verified traveler
1-night trip
4/10
Overall disappointing. I will not come again.
Verified traveler
1-night trip
6/10
lokasi dekat dengan bandar dan pantai
Verified traveler
3-night trip
8/10
Verified traveler
1-night trip
8/10
will repeact
Verified traveler
1-night trip
6/10
good staff
Nurul
1-night trip
4/10
Haziman
2-night trip
6/10
Just normal aprtment nothing awesome
M Aizuddin
1-night trip
2/10
Scary,dirty. The property is poorly maintained
Kc
3-night trip
2/10
Damage and dirty rooms. Leakage at 3 out of 4 rooms we booked. Lights broken so rooms are dimmed. It looks horror because it's old and dark. Toilets are yucky with stains and hair. It's smell bad because I don't think they ever wash or vacuum the curtain and carpet. It's just disgusting. We stayed because we have to attend a workshop at this hotel. Attempts to load picture but hotel.com seems to disallowed it