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Hotel de La Neige

5.0 star property
Ski-in/ski-out hotel with ski storage, near Hakuba Happo-One Ski Area

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Photo gallery for Hotel de La Neige

Front of property - evening/night
Reception
Standard Cottage, Non Smoking | View from room
[East] Deluxe Double Room with Jacuzzi, Non Smoking | Down comforters, minibar, desk, iron/ironing board
[East] Superior Twin Room with Open-Air Bath, Non Smoking | Down comforters, minibar, desk, iron/ironing board
At the heart of Hakuba Valley, Hotel de La Neige by Onko Chishin offers a tranquil retreat. Unwind with a massage or reflexology treatment at the spa, enjoy ski-in/ski-out access, and warm up near the cozy lobby fireplace.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • 24/7 front desk
  • Ski facilities
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant
  • Breakfast available
  • Free area shuttle
  • Ski storage
  • Ski passes
  • Room service
  • Spa services
  • Babysitting
  • Airport shuttle
  • Terrace

For families (6)

  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Refrigerator
  • Television
  • Garden
  • Terrace

Room options

Check availability for these dates

Tonight

Sep 19 - Sep 20
Check availability for tonight Sep 19 - Sep 20

Tomorrow

Sep 20 - Sep 21
Check availability for tomorrow Sep 20 - Sep 21
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Showing 5 of 5 rooms

View all photos for Open Air Bath Deluxe Room

Open Air Bath Deluxe Room | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Open Air Bath Deluxe Room

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Hair dryer
Bathrobes
Bidet
Minibar
  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Down comforters, minibar, desk, iron/ironing board

Superior Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Hair dryer
Bathrobes
Bidet
Minibar
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Log Cottage

Log Cottage | Down comforters, minibar, desk, iron/ironing board

Log Cottage

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Down duvet
2 bedrooms
Hair dryer
Bathrobes
  • 743 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Down comforters, minibar, desk, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Hair dryer
Bathrobes
Bidet
Minibar
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite Room

Junior Suite Room | Down comforters, minibar, desk, iron/ironing board

Junior Suite Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
2 bedrooms
Hair dryer
Bathrobes
Bidet
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Exterior

Courtyard by Marriott Hakuba

  • Onsen
  • Pet friendly
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 192 reviews
$211 nightly
The price is $234
Oct 8 - Oct 9
Courtyard by Marriott Hakuba
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About the neighborhood

Map
Happo Wadanonomori, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Happo One Sakka Ski Lift - 4 min walk - 0.4 km
  • Hakuba Happo-One Ski Area - 4 min walk - 0.4 km
  • Happo-one Adam Gondola - 15 min walk - 1.3 km
  • Hakuba Iwatake Ski Resort - 4 min drive - 3.1 km
  • Hakuba Goryu Ski Resort - 8 min drive - 5.4 km

Getting around

  • Hakuba Station - 10 min drive
  • Chikuni Station - 18 min drive
  • Nakatsuchi Station - 24 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hand Made House 4260 - ‬14 min walk
  • ‪Blizzard (Pizza) - ‬17 min walk
  • ‪レストラン シャモニー - ‬8 min walk
  • ‪スノープラザ咲花 - ‬5 min walk
  • ‪RECOVERY BAR - ‬17 min walk

About this property

Hotel de La Neige

Hotel de La Neige allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 10-minute walk of Hakuba Happo-One Ski Area. Guests can grab a bite to eat at the restaurant, or indulge in massages, aromatherapy, or reflexology. Other highlights at this luxurious hotel include a terrace and a garden. Skiers will appreciate access to ski passes and storage. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Free area shuttle

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Ski-in/ski-out access
  • Ski passes
  • Hiking/biking trails nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1990
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Spa services
  • Banquet hall

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Downhill skiing nearby

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Crib/infant bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 3960 for adults and JPY 3960 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for JPY 3500.0 per night
  • Rollaway beds are available for JPY 8000.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hotel Neige Higashi-kan Hakuba
Hotel Neige Higashi-kan
Neige Higashi-kan Hakuba
Neige Higashi-kan
Hotel de La Neige Hotel
Hotel de La Neige Hakuba
Hotel La Neige Higashikan
Hotel La Neige Higashi kan
Hotel de La Neige Hotel Hakuba
Hotel de La Neige by Onko Chishin

Frequently asked questions

Are pets allowed at Hotel de La Neige?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel de La Neige?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel de La Neige?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel de La Neige?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.

What is there to do at Hotel de La Neige and nearby?

During the winter, enjoy nearby recreation like downhill skiing and return when the snow melts for fishing and hiking. Enjoy amenities like spa services and a garden.

Are there restaurants at or near Hotel de La Neige?

Yes, there's an onsite restaurant.

What's the area around Hotel de La Neige like?

Hotel de La Neige is a short 7-minute walk from Hakuba Happo-One Ski Area and 4 minutes' walk from Happo One Sakka Ski Lift.

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Reviews

Hotel de La Neige Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Eco-friendliness

9.2

Property conditions & facilities

Reviews

10/10 Exceptional

The property and stay were excellent.
Ramon, 5-night trip

10/10 Exceptional

The hotel service is exceptional. Beautiful room and comfortable bed. Is a historical legendary building.
Meng Hui, 3-night trip

10/10 Exceptional

The hotel was great and the staff were friendly and helpful. Lovely hotel.
WILLARD, 2-night trip

10/10 Exceptional

Our stay was beyond amazing! The staff was so kind and helpful ❤️ We will definitely be back!
2-night trip

10/10 Exceptional

This hotel is gorgeous. The room had a separate living room with opulent furnishings. The staff was eager to help .
Steve, 4-night trip

10/10 Exceptional

Love this hotel, it was our second time visit. We already look forward to visiting again next year for sure!
MYUNG HUI, 4-night trip

10/10 Exceptional

Love the location, service and people that work there.
KHALED, 5-night trip

10/10 Exceptional

Awesome hotel

The service was perfect and bed was super comfort
Teck Soon, 1-night trip

10/10 Exceptional

The best service I have ever experienced around the world! The staff here are amazing. Beautiful rooms with amazing views. The breakfast is a 5 course meal or buffet- highly recommend. They have a free shuttle service which saves you so much $ on taxis. Couldn’t recommend more highly!
cheyenne, 4-night trip

10/10 Exceptional

Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended.
Scott, 3-night trip

10/10 Exceptional

The hotel staff was very friendly and helped us to book two dinners, three private ski lessons as well as pick up and drop off for ski runs for the nearby Happo-One ski area. They also helped to arrange for pick up from and to the Hakuba-Happo bus station.
Geoffrey Li, 5-night trip

10/10 Exceptional

Great hotel with fantastic service

I stayed here couple weeks ago, I like the environment and comfort and quiet place, the manager and staff are great and friendly, that’s the reason why I came back. The manager upgrade me to a room with Jaguzzi. Sadly is the air conditional is abit old , doesn’t cool up the room quick, but it still fine. The hotels room definitely needs a proper upgrade as there is many wear and tear and air conditional need an overhaul too. Wallpaper has to be clean as you can see some stains.
Teck Soon, 1-night trip

10/10 Exceptional

A Wonderful Hotel. And Twice as Wonderful Staff.

I have visited this property four times since 2012. The hotel is beautifully nestled in the forest and lit up with pin lights, the rooms are lovely and spacious and come with a deep plunge bath. It is convenient to walk to the slopes, on the main shuttle service and one can walk to surrounding restaurants, bars and ski rentals. But what stands this hotel apart is the impeccable service from the amazing staff. During ski season they lay out your warm ski/boarding boots at the door, and they help you get transportation to the lifts. At the end of the day they greet you at the door with a smile, take your wet gear and swap back your warm personal shoes. There is a lovely lobby for an apre glass of wine and a fireplace for roasting marshmallows. They help you find reservations to dinner and help you sort transportation to and from. I travel globally for work and leisure, from the smiles to the can-do, and truly helping guest I have found rare a team that could exceed in provincially my an amazing experience. So hotel I give top marks, and for the hotel staff, double that. 👍👏🙏
Gregory, 5-night trip

8/10 Very good

部屋は良かったが、ソファーのシート部分が薄く、お尻が痛かった。見た目は問題ないが座り心地は改善すべき。
4-night trip

10/10 Exceptional

Sayaka, 1-night trip

6/10 Good

Daniel, 6-night trip

10/10 Exceptional

CHARLES, 3-night trip

10/10 Exceptional

El personal es muy amable, la parada para el autobús que transporta a las estaciones de ski está justo saliendo del hotel 3 min caminando, te hacen la vida muy cómoda y el desayuno es muy bueno y basto. Sin duda regresaría.
Edgar, 2-night trip

10/10 Exceptional

ชอบที่นี่มาก

เราพักที่นี่สองคืนพนักงานต้อนรับดีมากการบริการอบอุ่นอาหารเช้าดีแต่ถ้าจะทานอาหารค่ำค่ำเราพักที่นี่สองคืนพนักงานต้อนรับดีมากการบริการอบอุ่นอาหารเช้าดีแต่ถ้าจะทานอาหารค่ำต้องจองก่อนล่วงหน้า3วัน แต่ติดนิดนึงว่าเราจองห้องอีกแบบแต่ได้อีกแบบ ด้วยเราขี้เกียจค้นหาตอนจอง เลยไม่ได้โต้แย้ง ห้องกว้างดี การบริการดีมาก ห้องสวย อาหารเช้าดีมาก ไม่มากไม่น้อยไป
Nichamonkarn, 2-night trip

10/10 Exceptional

Rusna, 2-night trip

4/10 Fair

1-night trip

6/10 Good

マサヨ, 1-night trip

10/10 Exceptional

大変快適に過ごすことができました。
ひさし, 1-night trip

10/10 Exceptional

Hiromi, 2-night trip

10/10 Exceptional

設備がやや古いですが清潔感はあり、スタッフの対応は非常に素晴らしかったです。
Tomohide, 1-night trip