Does Stella Palace Aqua Park Resort offer free cancellation for a full refund?

Yes, Stella Palace Aqua Park Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Stella Palace Aqua Park Resort?

Yes, there are 2 outdoor pools and a children's pool.

Is parking offered on site at Stella Palace Aqua Park Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Stella Palace Aqua Park Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.

What is there to do at Stella Palace Aqua Park Resort and nearby?

Have fun with onsite activities like volleyball and beach yoga, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Stella Palace Aqua Park Resort also has 3 poolside bars, 4 bars, and a nightclub, as well as a private beach, a sauna, and a steam room.

Are there restaurants at or near Stella Palace Aqua Park Resort?

Yes, there are 6 onsite restaurants, featuring international cuisine, garden views, and poolside dining.

Stella Palace Aqua Park Resort, Hersonissos: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 5, 2025

Amazing hotel, cannot wait to return another year!

Louise, 7-night trip

10/10 Exceptional

Jul 30, 2025

Very friendly staff, nice waterpark and good food.

Mélanie, 2-night trip

10/10 Exceptional

Sep 19, 2025

Honest Review

Fast check in, very clean room with great air conditioning, lots to see, something for everyone

jessie, 3-night trip

10/10 Exceptional

Oct 20, 2023

Excellent hotel

Laura, 7-night trip

10/10 Exceptional

Sep 3, 2024

Loved most aspects of the hotel, very clean and friendly staff. Room are spacious and well thought about. Kids splash area was great fun.

Rita, 8-night trip

10/10 Exceptional

Nov 13, 2024

Wonderful Resort

Beautiful resort with super friendly and helpful staff. The water park looks amazing for kids (and adults too). Plenty of areas for adults to relax too. Only improvement is Netflix needs to be added to the TVs in bedrooms, the existing selection of mainly news channels is awful

Martin, 4-night trip

8/10 Very good

Oct 10, 2024

Lovely property, not much going on outside. Also as it's such a big hotel it is very busy. Pounding music round the pool every day was unavoidable and not so relaxing. It was very clean and staff were great but wouldn't return.

Claire, 5-night trip

8/10 Very good

Aug 31, 2025

Good hotel in general, with some disappointments

Was our 3rd year visiting a big all-inclusive resort in Crete (different hotel every-time). So we have some comparison. Booked 2 standard rooms for 2+3. We asked for the rooms to be close and indeed received adjacent rooms. Both rooms were the same, with 1 double bed and 1 single bed. Rooms were spacious even for 3 with a nice balcony towards the pool. Bathroom and shower were also spacious and comfortably designed. However- the drain in the shower was a bit clogged, the water went overboard. We asked to be fixed and they did immediately. Also, the current is changing in pressure and temp every min’ in all hours of the day, with no control from our side. All of the sudden- weak and very hot for a few seconds&back to normal. Also, almost every night there was loud music from the bar by the pool, either a regular dj or a live band. We were not that close to the bar, and yet heard the music very loudly in the room with closed doors until 23-midnight. I am a light sleeper and needed earplugs for an hour or 2, since we went to sleep around 22. Also, only upon arrival we found out that the a-la-carte restaurants are not included in the all-inclusive package if you stay less than 5 nights (we stayed 4). It is probably mentioned somewhere but I did not see that info when booking with hotels.com. It was rather disappointing since the price per night is high, and we did not plan on paying extra for dinner for 5. On the other hand, did not want to eat at the same buffet 4 nights

Rony, 4-night trip

10/10 Exceptional

Jun 21, 2023

Great place for vacation with kids . And without

The good : Relatively close to airport, so , considering absence of public transportation, will help you to save some money. Have a big water park, with areas for all ages . My room had exit to a private pool , which is very close to sea : no more than 20-30 meters. You can hear the waves from your room. Staff is very friendly and helpful. Several bars serving cocktails , hot and cold beverages. Food was good, restaurant is spacious and service there is great. (There are 3 "special additional restaurants , but I didn't went there) Whole hotel is village-like with many 2 store houses , so you don't have too many neighbors. (Things to consider : you will need to walk to to restaurant and the park ) The bad (not really): Nothing around the hotel . Beach is small and not very convinient UGLY: In my room there is ONE TRANSPARENT SLIDING door for toilet and shower. Which is ... Really not great design solution.

Alexander, 4-night trip

10/10 Exceptional

Oct 16, 2025

Fullträff mix mellan lugn och ro & aktiviteter för familjen.

Robin, 5-night trip

10/10 Exceptional

Aug 13, 2025

Wonderful hotel

First time we’ve ever stayed all inclusive with our kids so we tested the water by booking only 4 nights. Instantly fell in love with this place, so much so that we’re already booked to return next year! Beautiful site full of palm trees, accommodating staff, nice bars and entertainment, good range of buffet food and best cocktails I’ve ever had in an AI! Great waterpark, which (even though shared with the other 3 Stella hotels) only ever had short queues to ride the slides and didn’t feel crazily busy even in peak season. Even at times where it was trickier to get a sunbed there for all 4 of us, there are plenty of tables and chairs in the snack bars too so always somewhere to sit. Lunchtimes really cleared out too, at which point there were plenty of beds available. Can highly recommend the first floor sharing pool rooms. A smaller number of suites share a pool which is a bit quieter than the main pool and there was always space around this pool. The suite itself was great for a family with teens. This room type had two bedrooms, interconnected with a door but totally separate rooms (I.e. not just separated with a partition), each with their own bathroom so plenty of privacy. The only thing that might’ve been a nice extra is to have some sporting activities targeted to teens. There was footie for example for kids up to 12 and then an adults’ one but I think our son would’ve been more confident joining in with older kids his age.

4-night trip

10/10 Exceptional

Aug 1, 2025

Its just this simple, booking and making booking adjustments with Expedia and Stella was super simple both offered amazing customer services. The service and facilties at the Stella hotel were unbelievable, best ive experienced in Europe. The room for 5 was superb large enough space to cover our needs. The staff were phenomenal couldn't be more helpful. The food was a solid 8/10. The water park and the pool facilities were brilliant never over loaded with people even though the hotel was fully booked, enough space for everyone. The local town qas quaint and had enough restaurants and shops to keep the family happy. I'd go back tomorrow. Well done

Kpax, 9-night trip

10/10 Exceptional

Jul 29, 2025

Loved this place. Food excellent, great for kids and adults too. One of our new favourite places.

David, 7-night trip

6/10 Good

Jul 24, 2025

The main attraction is the water park which is excellent. The breakfast and the service at breakfast and lunch was very good. The shows were ok, though the movie screenings are pretty bad because their screen is defective and they decide to do the movie screenings when the sun is pointing right at the screen so you can't see anything. They didn't come and clean our room during our entire stay. Both showers leak like crazy meaning anytime you take a shower you basically flood the room. When I begged them weeks in advance for a reservation to their high-end restaurant for my 20th anniversary they told me that they can't make a reservation without a room number (even though I had booked the hotel and already paid). They said they would get me a reservation at this restaurant when I arrived and I made sure they understood the importance. They lied. They were full for all of the restaurants and would not provide us with a reservation there. They tried to sit us at their greek restaurant by the pool, which is wholly inappropriate for an anniversary dinner and after a lot of back and forths they called me back and gave us reservations at their asian restaurant for 9pm (which is quite late for us). We arrive at 9pm and we see the restaurant is practically empty. They could have easily given us reservations but they were completely inflexible. Really spoiled out entire experience for us for no reason.

Elad, 3-night trip

10/10 Exceptional

Jun 9, 2025

Alles genauso schöne wie in der Hotelbeschreibung. Wir kommen wieder

Christian, 4-night trip

8/10 Very good

Jun 7, 2025

All great, One warning (as we didn't see this in the information) when booking the all inclusive package, and you prefer to go to a restaurant rather than buffet. (The buffet wasn't the best to be honest in our opinion) You are limited to the amount of times you can eat in the restaurants in the evenings within the package. You can however book and pay extra to go to more restaurants. This was a bit disappointing but it was overall still a great stay. Staff were amazing, especially with a young child.

Jonathan, 6-night trip

10/10 Exceptional

May 2, 2025

The scuba instructor was… let’s say not always the most customer centric. Not a hotel staff but they sub contracted

Miluska, 5-night trip

10/10 Exceptional

Apr 20, 2025

The food is exceptionally good and everyone in the staff is very friendly. It's a beautiful resort with lots of comfortable sunbeds around the pools. There is animation but not too late and not too loud. Best all-in hotel ever!

Hera, 7-night trip

10/10 Exceptional

Nov 8, 2024

Fantastic place... amazing food. Only if we had come last week of October then weather would have been nicer and kids would have enjoyed waterpark

RICKY, 6-night trip

8/10 Very good

Nov 3, 2024

Stella Palace

Overall really good, just a little disappointed with the quantity and variety of food options at the buffet restaurant. It’s probably the smallest selection Ive had but what was there was very good, just would’ve like more choice as some of our group had restricted diets and we’ve always had a good selection to choose from

Nilesh, 7-night trip

4/10 Fair

Oct 21, 2024

An sich eine schöne Anlage aber das kleine Bett, ist einfach zu hart Rückenschmerzen vorprogrammiert, das ist nicht der Sin vom Urlaub!

Jorge Miguel, 7-night trip

6/10 Good

Sep 25, 2024

Be aware when booking, if you select a pool view room type, the hotel cannot guarantee this - even although this is what you’ve paid for. We had ants in our bathroom, there was no infant cot bed when we arrived, nor when we changed room. The food was extremely repetitive and not as much variety as other all inclusive hotels. Restaurant staff were lovely and friendly. Reception staff ultimately resolved some of our issues but not without a lot of push back and arguing. Pool area was great, grounds were lovely, water park was fun and a la carte restaurants were good. There were lots of issues that could have been resolved with more attention prior to our arrival (knowing we had an infant so not putting us up two flights of stairs, checking the bathroom for leaks, checking the patio door to ensure it locked, thinking that if we had a cot bed in one room then we’d need it again after we changed rooms, spotting the hundreds of ants that were on the floor etc). Overall, nice property but won’t be returning.

Heather, 11-night trip

10/10 Exceptional

Sep 21, 2024

…

Mariano, 9-night trip

8/10 Very good

Sep 3, 2024

Not a great location but hotel was nice, clean, well maintained and the entertainment was pretty good each night. Staff were really friendly and were always happy to help. The staff are the hotels best asset.

Julie, 7-night trip

10/10 Exceptional

Aug 30, 2024

Veramente 5 stelle!

Un vero 5 stelle, perfetto su tutti gli aspetti. Personale presente, sorridente e efficiente. Piscine stupende, acqua con un trattamento perfetto, puoi nuotare con gli occhi aperti senza irritazione. Cibo ottimo, sempre variegato, fresco. Si vede un impegno notevole. Ci tornerei domani!

Volha, 7-night trip

Stella Palace Aqua Park Resort

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