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The Lodge at Banner Elk

2.5 star property
Ski hotel with spa, near Sugar Mountain Resort

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Photo gallery for The Lodge at Banner Elk

Seasonal outdoor pool
Meeting facility
Restaurant
Sports facility
Meeting facility
Experience a warm welcome at Best Western Mountain Lodge at Banner Elk. Enjoy the free full breakfast, then unwind with a bike ride or a dip in the seasonal pool. With helpful staff and convenient amenities like concierge services, luggage storage, and meeting rooms nearby Sugar Mountain Resort.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Babysitting
  • Business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/game room

For families (6)

  • Free cribs/infant beds
  • Babysitting services
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Graystone Lodge, Ascend Hotel Collection

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.4 out of 10, Exceptional, 1,017 reviews
The price is $120
$106 nightly
$120 total
Total includes taxes and fees
Aug 25 - Aug 26
Graystone Lodge, Ascend Hotel Collection
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About the neighborhood

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604

What's nearby

  • Lees-McRae College - 18 min walk - 1.6 km
  • Sugar Mountain Resort - 4 min drive - 2.7 km
  • Hawksnest Tubing Park - 9 min drive - 4.1 km
  • Beech Mountain Resort - 11 min drive - 8.0 km
  • Land of Oz - 16 min drive - 11.3 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 78 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Blind Elk Tap Room - ‬3 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪Beech Mountain Brewing Company - ‬15 min drive
  • ‪5506' Skybar - ‬18 min drive

About this property

The Lodge at Banner Elk

The Lodge at Banner Elk features downhill skiing and puts you within a 10-minute drive of Sugar Mountain Resort. Guests can visit the fitness center for a workout, and there's more money for fun in the snow with free perks like self parking and full breakfast daily between 7:00 AM and 10:00 AM. A seasonal outdoor pool and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (2 total, up to 80 lbs per pet)
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Horse riding/rentals
  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • Business center
  • 4 meeting rooms
  • Conference space (3600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Golf driving range on site
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 38
  • Wheelchair-accessible pool
  • Closed captioned TV
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Ski

  • Downhill skiing
  • Snow tubing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • DVD player
  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0.01 per stay (rates may vary)

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to October 1 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May 29 to September 05

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.

Also known as

Banner Elk Lodge

Frequently asked questions

Is there a pool at The Lodge at Banner Elk?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM. The pool will be unavailable from May 21 2025 to October 1 2025 (dates subject to change).

Are pets allowed at The Lodge at Banner Elk?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. A pet fee will be charged. Service animals are exempt from fees.

Is parking offered on site at The Lodge at Banner Elk?

Yes, there's free self parking.

What are the check-in and check-out times at The Lodge at Banner Elk?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at The Lodge at Banner Elk and nearby?

Have fun with onsite winter activities like downhill skiing. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness center. The Lodge at Banner Elk also has an arcade and a garden.

What's the area around The Lodge at Banner Elk like?

The Lodge at Banner Elk is located a short 19-minute walk from Banner House Museum. Travelers say that the hotel is in a great location.

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The Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Lobby
Restaurant
Bathroom
Shower
Parking

What guests liked

  • Breakfast was a highlight with excellent options, variety, and friendly service. (45 reviews)
  • Staff provided excellent dining recommendations and the breakfast options were excellent. (4 reviews)
  • Convenient parking and quiet setting were notable features of this property. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Nice hotel for short stay

Nice place for a short stay. Room was clean. Breakfast was good. Front desk staff was friendly and helpful.
1-night trip

6/10 Good

Pool is closed breakfast just ok very friendly people had to ask for tp everyday
4-night trip

10/10 Exceptional

First time visit in the city we was in

Stay was pretty good only thing we was bummed about was the pool not being opened other than that we enjoyed our stay.
Michael, 2-night trip

8/10 Very good

I've stayed here many times good location.
Kevin, 4-night trip

10/10 Exceptional

Friendly employees and very helpful
Shelley, 1-night trip

10/10 Exceptional

Room smelled a little musty from the carpet but otherwise the room was very clean.
Janine, 1-night trip

10/10 Exceptional

My stay was nice and quiet. Close to Grandfather Mountain and some nice dining and shopping options.
Tina, 1-night trip

8/10 Very good

Nice place to stay, close to Sugar Mountain Ski resort.
Anirban, 2-night trip

10/10 Exceptional

Great place

It was great! Clean rooms, comfy beds, great front desk personnel ❤️
Heather, 1-night trip

6/10 Good

Comfortable motel

Pool was unexpectedly closed. Hotel rooms could use an upgrade. Beds are comfortable. Check-in staff were pleasant and managed an early check-in for us. When I requested a change in the tv station during breakfast from espn to a morning news show I was told that it wasn’t possible due to a “different system “ and that an sports station was acceptable to all. I was irritated by this response.most breakfast rooms show one of the major network morning news programs. It appears that the hotel has been sold recently and is no longer a best western.
Ann, 1-night trip

2/10 Poor

Best Western Banner Elk turned us away from their door because we live under 30 miles away. We wanted to be in banner elk to see my nine-month old grandson as my son’s family were passing through the area. My wife and I are retired, in our sixties and not used to such stupid BS. We do still love Hotels.Com as are travel app.
Martin, 1-night trip

10/10 Exceptional

Good stay
Van, 2-night trip

10/10 Exceptional

Everything was grt. Breakfast variety was good. Very satisfied with everything!
Emily, 2-night trip

10/10 Exceptional

employees were helpful, hygeine products smelled amazing, and bath water was hot and not warm like some other hotels!
Gabby, 1-night trip

10/10 Exceptional

Great stay
Rebecca, 1-night trip

10/10 Exceptional

Great people
Todd, 2-night trip

8/10 Very good

A place to sleep…

The hotel was clean, the service was good. You can see signs of age and neglect in the general maintenance, but is a nice functional place to stay.
Mark, 2-night trip

4/10 Fair

Skiing is close
Kyle, 3-night trip

10/10 Exceptional

Great hotel, close to Sugar Mountain

Great hotel. Only 2 miles from Sugar Mountain. Comfy beds, Good breakfast. Reasonable price.
1-night trip

8/10 Very good

Excellent hot breakfast. Very friendly and courteous staff.
Chih, 1-night trip

6/10 Good

Hotel is very dated. Insufficient outlets considering the recharging needs of today's travelers. This could be fixed by adding several lamps with electrical outlet bases. Would not stay here again
Sarah, 2-night trip

10/10 Exceptional

Staff was amazing. A staff from the front desk called the evening of our arrival to make sure we found everything acceptable in our room. What a nice touch!!
Toni, 1-night trip

10/10 Exceptional

Very nice clean, friendly, great breakfast, comfortable two ski resorts plenty of food choices. Recommend Holy Smokes BBQ beech mountain great view. WOW!
Jon, 1-night trip

10/10 Exceptional

Clean
Steve, 2-night trip

6/10 Good

Excellent service and great people but the hotel is outdated, breakfast was ok
Pedro, 1-night trip