Crystal Crown Hotel Petaling Jaya

3.5 star property
Hotel with 2 restaurants, near University of Malaya

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Photo gallery for Crystal Crown Hotel Petaling Jaya

Daily buffet breakfast (MYR 50 per person)
Outdoor pool, sun loungers
2 restaurants, Chinese cuisine
Meeting facility
Minibar, in-room safe, desk, laptop workspace
Located near Mid Valley Megamall, Crystal Crown Hotel Petaling Jaya offers a perfect blend of relaxation and convenience. Enjoy shopping on site, unwind at the sauna or outdoor pool with sun loungers, and stay connected with in-room WiFi. With two restaurants serving Chinese cuisine and more, helpful staff are always nearby to make your stay unforgettable.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Pool
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
$79 nightly
The total price is $89
Nov 16 - Nov 17
Total with taxes and fees

Room options

Available filters for rooms
Showing 11 of 11 rooms

Crown Floor Junior Suite

  • Sleeps 2

Deluxe Room

Highlights

Air conditioning
LCD TV
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
Daily housekeeping
Wardrobe or closet
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
Iron/ironing board
In-room safe
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
Daily housekeeping
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Crown Floor Deluxe Room

  • Sleeps 3

Crown Floor Superior Twin Room

  • Sleeps 2

Crown Floor Superior Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Deluxe Room

  • Sleeps 3

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About the neighborhood

Map
12, Lorong Utara A, Off Jalan Utara, Petaling Jaya, Selangor, 46200

What's nearby

  • University of Malaya - 14 min walk - 1.2 km
  • Mid Valley Megamall - 4 min drive - 5.0 km
  • 1 Utama - 6 min drive - 7.2 km
  • Sunway Pyramid Mall - 7 min drive - 7.2 km
  • Kuala Lumpur Sentral - 7 min drive - 6.8 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 14 min drive
  • Kuala Lumpur International Airport (KUL) - 48 min drive
  • Mid Valley - 4 min drive
  • Kuala Lumpur Jalan Templer KTM Komuter Station - 4 min drive
  • Kuala Lumpur Angkasapuri KTM Komuter Station - 5 min drive
  • Taman Jaya Station - 14 min walk
  • Asia Jaya Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Chuan Lee Restaurant Sea Food - ‬3 min walk
  • ‪Restaurant Al-Berkat Curry House - ‬4 min walk
  • ‪Robert’s Penang Char Kueh Teow - ‬3 min walk
  • ‪One Half Coffee Roastery - ‬4 min walk
  • ‪Satellite 33 Chicken Rice - ‬5 min walk

About this property

Crystal Crown Hotel Petaling Jaya

At Crystal Crown Hotel Petaling Jaya, you'll be just a 5-minute drive from Mid Valley Megamall and University of Malaya. Guests can visit the fitness center for a workout or enjoy Chinese cuisine at Chef Rasa Sayang, one of 2 restaurants. Other highlights include an outdoor pool, a bar/lounge, and a sauna. Public transportation is just a short walk: Taman Jaya Station is 14 minutes and Asia Jaya Station is 15 minutes.

At a glance

DONE

Hotel size

    • 273 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests must have a "Touch n' Go" card to access the onsite parking area. Guests receive a parking fee waiver at check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Chef Rasa Sayang - This restaurant specializes in Chinese cuisine.
Sango - This restaurant specializes in Japanese cuisine.
Brass Cafe - This buffet restaurant specializes in international cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 50 for adults and MYR 30 for children
  • Airport shuttle service is offered for an extra charge of MYR 180 per vehicle

Children & extra beds

  • Rollaway beds are available for MYR 85.0 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crystal Crown Hotel Petaling Jaya
Crystal Crown Hotel
Crystal Crown Petaling Jaya
Crystal Crown Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel
Crystal Crown Hotel Petaling Jaya Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel Petaling Jaya

Frequently asked questions

Does Crystal Crown Hotel Petaling Jaya offer free cancellation for a full refund?

Yes, Crystal Crown Hotel Petaling Jaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crystal Crown Hotel Petaling Jaya?

Yes, there's an outdoor pool.

Are pets allowed at Crystal Crown Hotel Petaling Jaya?

Sorry, pets aren't allowed.

Is parking offered on site at Crystal Crown Hotel Petaling Jaya?

Yes, there's free self parking.

Is airport shuttle service offered by Crystal Crown Hotel Petaling Jaya?

Yes, an airport shuttle is available. The charge is MYR 180 per vehicle.

What are the check-in and check-out times at Crystal Crown Hotel Petaling Jaya?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Crystal Crown Hotel Petaling Jaya and nearby?

Crystal Crown Hotel Petaling Jaya has an outdoor pool and a sauna, as well as a fitness center.

Are there restaurants at or near Crystal Crown Hotel Petaling Jaya?

Yes, there are 2 onsite restaurants, featuring Chinese cuisine.

What's the area around Crystal Crown Hotel Petaling Jaya like?

Crystal Crown Hotel Petaling Jaya is located a short 13-minute walk from University of Malaya.

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Crystal Crown Hotel Petaling Jaya Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff were excellent to work with.
Sharon, 5-night trip

6/10 Good

Quite near major transport hubs and shopping areas
Khai Weng, 3-night trip

4/10 Fair

No room service dining after 10pm
Baskran, 3-night trip

2/10 Poor

Bad service i booked and paid for double bed with b'fast. They give 2 single baed n without b'fast. Hotel insist and push to expedia. Expedia no responds didn't do anything on my complaints. Disappointing
Louis, 2-night trip

6/10 Good

The room can have more brightness And more furniture to cover the empty spaces in the room. If the room is furnished well with good quality you will get more people to appreciate and value hotel stays. As a Malaysian hotel It is important to set universal standards and give the travelers value for their dollar.
Sonia, 2-night trip

2/10 Poor

As a frequent traveler , I find the maintenance to the hotel is seriously lacking. The room stink of cigarette smoke , the air-con leak , the hot water does not work half the time .the wi-fi network is quite inconsistent .
Xin Ong, 2-night trip

10/10 Exceptional

Good
christina, 1-night trip

8/10 Very good

none
Takashi, 2-night trip

8/10 Very good

Good value for money
Choon Hiang, 2-night trip

2/10 Poor

the property is litter bit old and theservice is not satisfied
zhong, 5-night trip

8/10 Very good

The staff tried to get me to pay twice for room service! Breakfast was the monotonous same things Bathrooms are dirty….i had to buy bleach and clean for myself. Apart from that quiet and close by to most stuff.
Shauntelle, 8-night trip

8/10 Very good

Experience

A tall tan guy attended to my wife, neither did he confirm our days of stay. Next day morning i was told to check out my room? Then i can't enter my room? After checking with the front desk then was told that i need to update my room keys?
3-night trip

6/10 Good

Das Personal ist sehr freundlich und Hilfsbereit, die Einrichtung und Ausstattung ist in Jahre gekommen. Die Lage ist sehr gut, so lange man nicht versucht fussläufig die Umgebung zu erkunden.
Karsten, 14-night trip

6/10 Good

Overall, our stay is good. The staff over there are not so friendly as they did not even have a pleasant smile while talking to their customers. Besides that, the parking area at this hotel is a little bit small.
Annie, 1-night trip

8/10 Very good

staff friendly and helpful

4/10 Fair

It's quite an old place, however, they still managed to keep the hotel clean and room also quite clean. BUT there are a few things I don't like about the hotel. 1st, the front counter staff that process my check-in is not very friendly, he can't accept that there are certain terms regarding hotel check that guest do not know, I was merely just asking more details but I can see his impatience and wants to quickly end the conversation... And the hotel room pillow, although looks clean but when you go near it, you can smell the oily smell on it.. And one of the bed has a few yellow spots on it. I got room 1420 on 14th floor, the room feels weird and I can't sleep at night. Best of luck to anyone who gets this room. Other than that, hotel is ok.
Rong Wei, 1-night trip

10/10 Exceptional

Ok
MOHD HUDA, 1-night trip

8/10 Very good

Great staff & cleanliness POOR towels

It was a short stay where we pull off during heavily rain evening. Booking through Hotels.com was almost instantly connected with the hotel. Staff is well prepared like expecting our arrival long ago. Impressive staff! We booked delux room however got free upgrade to Junior Suits which is newly refurbish I guess, really nice of that. Stay was pleasant. Just a few points for the hotel attention:- 1) There were no slippers provide? 2) no bath rob too 3) Drinking glasses & toiletries were only one set ? 4) Towels are too old not presentable. It looks like rugs on floors @_@
1-night trip

6/10 Good

Specious room, refurbished, minimal design,
1-night trip

10/10 Exceptional

It was for my little sister ... as her exam hall was nearby. Breakfast apparently wasn’t too good . Otherwise room was perfect
Caisha Nivenia, 3-night trip

4/10 Fair

Unsatisfied customers

Manager is kind enough to call and confirm my booking as well as giving some information about the parking and check in services. Service was okay, however the guest did not get any Drinking water bottles in the room. Wasnt a good experience for the guest who is thirsty. We are happy that The breakfast is provided. However, food provided arent up to the hotel standard. Scones tasted like stones. Pancakes cold and tough. The coffee and drinks provided was the only pleasant experience we got from the breakfast. Hopefully crystal crown could improve and do much better as a 4 star hotel. Please improve!
Sonia, 1-night trip

8/10 Very good

Spacious room. Good breakfast choice. Old hotel but rooms well maintained. Shower cubicle in my room does not flow into the drainage hole as the angle of the slope of the floor is not sloping towards the drainage area so there is always a huge puddle of water which I find annoying.
1-night trip

8/10 Very good

The location is good and the room is spacious
2-night trip

8/10 Very good

The hooked the property quite last minute but when we arrived, we didn’t have to wait for long to get our room. We stayed at the executive suite and there was a nespresso machine provided with two complimentary espresso capsules. The room was neat, bright and clean. Loved the sheets and pillow. Downside is, we could hear the corridors. Kids running and shouting in the morning. Complimentary breakfast choices were ok, usual typical, not anything beyond expectations. Location wise, it was pretty close to the place we are having an event which is at The Grounds, KL. Overall, everything was good. Would prefer a brighter lighting in the toilet for makeup.
1-night trip

4/10 Fair

Crystal crown hotel. Disappointed.

Front desk service was excellent. Other than that I would not want to come back. Lobby air conditioner was hot and I don’t think all air conditioner were on. Bed sheets stink, pillow cases too. I was shocked to have found a lady panties hung in the cupboard when I opened it. I guess the housekeeping didn’t perform their job up to mark. The hotel isn’t willing to call me a cab for my travel 45 minutes later. I can’t figure out why. Upon checking out, the counter was just about to cash in their till. I waited for long for my deposit to be returned and it took ages. So I went to the breakfast to grab a drink n came back. The hotel shouldn’t be rated 4 stars as indicated on their plaque at the reception. This is the worst hotel ever I’ve stayed for the year. Will not consider this hotel again anymore.
1-night trip