Does Gardenia Boutique Hotel offer free cancellation for a full refund?

Yes, Gardenia Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Gardenia Boutique Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Gardenia Boutique Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Gardenia Boutique Hotel?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Gardenia Boutique Hotel?

Yes, an airport shuttle is available. The charge is ZAR 590.00 per vehicle one-way.

What are the check-in and check-out times at Gardenia Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at Gardenia Boutique Hotel?

No, this hotel doesn't have a casino, but Montecasino (11-min drive) and Gold Reef City Casino (16-min drive) are both nearby.

What is there to do at Gardenia Boutique Hotel and nearby?

Have fun with nearby activities like hiking, horseback riding, and mountain biking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden. Gardenia Boutique Hotel also has access to a nearby health club.

What's the area around Gardenia Boutique Hotel like?

Gardenia Boutique Hotel is a short 10-minute walk from Hyde Park Corner and 16 minutes' walk from Dunkeld West Shopping Centre.

Gardenia Boutique Hotel, Johannesburg: Hotel Reviews, Rooms & Prices

2/10 Poor

Jul 17, 2024

It’s not worth the money. Staff is rude, and visitors aren’t allowed after 10 PM which is crazy business.

Sammy Junior, 1-night trip

2/10 Poor

Jul 5, 2024

I will like to be contacted regards this hotel, Its the worse place ever to stay. I did not stay in the hotel, the AC not working, the room is dirty. smelling , reception is rude,, I was forced to checked same night. I called the hotel manager to cancel the booking and refund my minye ,

HILLARY, 1-night trip

2/10 Poor

Feb 23, 2025

Worst accommodation

Worst experience of my life Had to last minute find alternative accommodation that cost me almost double cos it was so bad that we couldn't stay Will never ever go there again Used tissue being cabinet in photo as a cherry on the cake!

Rudi, 2-night trip

6/10 Good

Jan 8, 2025

I think it should be updated with the current pictures as the current picture online does not reflect the true picture of the property. I prefer low-income earners rent the place and smoking should not be done in public.

Abiodun, 3-night trip

4/10 Fair

Dec 6, 2024

Disappointed in the facilities. Bedframe upholstery was torn furniture wa old and the pool wasn’t clean. Breakfast was good but overall I would not recommend. Did not have water due to construction and hotel did not make that known. Had to leave and get another hotel

Anthony, 7-night trip

6/10 Good

Nov 1, 2024

NO hot water, no phone in room, TV didn't work

Mel, 2-night trip

4/10 Fair

Oct 23, 2024

The staff was friendly and the property looks like it was once gorgeous but it is rundown and needs a facelift. Shower tiles falling off and cutting out feet, mold and mildew in the shower, floors dirty and sheets questionable clean? Wouldn’t book again unless work was done. The area was beautiful and felt safe.

Ryanne, 1-night trip

2/10 Poor

Jul 27, 2024

Not a hotel to stay in Johannesburg

We stayed for one night and it was the worst place on our entire trip. The apartment/suite we got was spacious but everything was dirty and dusty. There were ants crawling around and the place was not cleaned properly. The cushions on the sofas looked like someone just used it. There was hair in the shower and on the bedding along with stains. Outside everything was dusty and it was clear that because it was low season they weren’t maintaining it, in which case they shouldn’t rent it out. For breakfast they didn’t have tea or coffee as the machine was broken. We asked for some napkins to wipe the dust on the chairs and the table and they didn’t have that either. All together it was a terrible experience and the pictures in hotels.com are misleading.

Anee, 1-night trip

2/10 Poor

Jul 27, 2024

Worst hotel on our South African trip

We stayed for one night and it was the worst place on our entire trip. The apartment/suite we got was spacious but everything was dirty and dusty. There were ants crawling around and the place was not cleaned properly. The cushions on the sofas looked like someone just used it. There was hair in the shower and on the bedding along with stains. Outside everything was dusty and it was clear that because it was low season they weren’t maintaining it, in which case they shouldn’t rent it out. For breakfast they didn’t have tea or coffee as the machine was broken. We asked for some napkins to wipe the dust on the chairs and the table and they didn’t have that either. All together it was a terrible experience and the pictures in hotels.com are misleading.

Anee, 1-night trip

4/10 Fair

Apr 23, 2023

Könnte ein schönes Hotel sein, ist aber ungepflegt

Das Hotel könnte schön sein. Wir haben uns aber leider überhaupt nicht wohl gefühlt. Unser Zimmer (Executive-Suite, 2 Schlafzimmer, Gartenblick) war sehr gross und geräumig. Aber leider wird nicht gereinigt und auch sonst nicht zu dieser Unterkunft geschaut: - die Sofas waren so schmudelig, dass sich niemand drauf setzen wollte - am Boden fanden wir Essensreste von unseren Vorgängern - die Bettlaken waren an den Enden gerissen - beim Check-in war kurz jemand vor Ort; als wir die Probleme mit dem Zimmer melden wollten, war bereits niemand mehr da - beim Check-out war ebenfalls niemand vor Ort - das Morgenessen war extrem dürftig (z.B. nur Toast-Brot) Wir können diese Unterkunft definitiv nicht empfehlen und werden auch selber nie mehr hier buchen. Eigentlich schade, denn von aussen sieht die Unterkunft sehr schön aus.

Stefan, 1-night trip

4/10 Fair

Jun 7, 2022

Disappointing. Bed linen not ironed. Duvet hanging out of duvet cover. No blanket provided. When I asked for one, it was damp. White curtains and blinds in bedroom and bathroom were black with dust. Only one towel each provided. Soap container used by many before us. Towel rail broken. No coffee provided, only many packets of sugar. Poolside furniture not clean. Definitely not 4 star!

Sheila, 1-night trip

10/10 Exceptional

Apr 27, 2022

Awesome place

Amazing place to relax. Pools are stunning. One eco and one filtered

2-night trip

8/10 Very good

Dec 9, 2021

We enjoyed our stay. Checking in was a breeze.. The pool is refreshing and clean. One staff member refused to help me with carrying a chair. Said her leg is painful... Staff members need to give guests some sort of privacy, they sat and watched us swim and passed comments it was uncomfortable. The room is nice and big. We really enjoyed our stay... Will be returning for sure

Nontokozo, 1-night trip

10/10 Exceptional

Oct 6, 2020

Great Stay

Loved our stay here. We were grateful to be given a free upgrade to the exec suite which was huge and very comfortable. Staff are very friendly and kind. The hotel was quiet and peaceful. Location is good, breakfast was great. Overall well worth the price in my opinion.

annaliza, 2-night trip

10/10 Exceptional

Sep 18, 2020

Trip to Jozi

I had a great experience- Staff very friendly and helpful. Breakfast was awesome. Room very clean nad bed extremely comfortable. Very well prized. Will definitely be back.

1-night trip

10/10 Exceptional

Mar 21, 2020

Excelente Hotel

O Hotel e excelente com quartos super espaçosos e confortáveis e vista para uma deliciosa piscina. O staff e muito prestativo e educado e o café da manhã muito especial. Recomendo muito este hotel para quem deseja passar uns dias em Joanesburgo!

Fernando, 2-night trip

10/10 Exceptional

Dec 4, 2019

Immer gerne wieder !

Eine sehr schöne Unterkunft, mit tollem Personal und leckerem Frühstück, komme immer sehr gerne.

Antonius, 1-night trip

10/10 Exceptional

Oct 26, 2019

Comfortable bed

I spend one night there and the room was spacious and clean. Bed was very comfortable. I had one of the best ormlet for breakfast, it was really good.

Tebogo, 1-night trip

10/10 Exceptional

Aug 29, 2019

Lovely big room and opened up onto a lovely pool and garden area . Very peaceful and quite and with easy distance of centre of Johannesburg

3-night trip

4/10 Fair

Jul 30, 2019

NÃO É UM HOTEL

Ficamos apenas uma noite nesse hotel. Ficamos muitas vezes em hotéis boutique pela qualidade que tem. Escolhemos a suíte executiva para uma melhor acomodação Esse apartamento que nos apresentaram tinha cheiro de mofo. Acho que nao era usado a algum tempo. Quarto frio. Gelado. A noite NAO TINHA ÁGUA QUENTE. Não havia ninguém no suposto hotel para dar atendimento. O guardião nos passou que a falta d’água era por conta de muito uso dos outros hóspedes. 3 banheiros no quarto e não tinha agua quente. Pedi para chamar alguém e uma hora depois apareceu um menino de chinelo Sem identificação que não entendia nada. As tvs com fios expostos. O café da manhã não existia. Era uma senhora que cozinhava o que vc pedisse. Pedi um misto quente. Mas não tinha presunto. Básico do básico. Pior que hotel de beira de estrada. Trata se de air bnb disfarçado de hotel. Não recomendo estadia. De boutique nao tem nada. Foi lamentável. Deveria ser classificado como 2 estrelas no máximo.

Francisco Jr, 1-night trip

10/10 Exceptional

May 6, 2019

Pleasant Surprise

Clean room and hotel grounds, friendly staff and efficient check-in. Great value for money.

1-night trip

10/10 Exceptional

Mar 26, 2019

The property was in a good location and close to shops and restaurants. Staff were very friendly and helpful through out my stay. Will definitely stay here again.

N., 7-night trip

10/10 Exceptional

Jan 7, 2019

Wonderful small hotel, great staff good location

Wonderful boutique hotel, great staff and good location. Perfect!

Alyson, 3-night trip

6/10 Good

Dec 10, 2018

Not so good experience in nice setting.

I will first share the negative and then the positive. I did not feel welcome on arrival as the check in was just taking me to the room and saying there is the wifi password and no further explanation or details. The airconditioner is too small for the room and struggles to cool down the room, the towel rail is broken, the desk lamp is broken and the coffee capsule machine is broken. After about 3 hours of arrival I noticed there was no water, I went to management and they informed me that a pipe burst in the neighborhood. Off course this is not in control of management, but communication is. The next morning I again went to management to ask whether they can not provide some way for us to flush our toilets - I would at least have expected communication in this regard, but none. I ended up using the dustbin and water from the geyser to flush the toilet and had to pay for a gym close by to take a shower. When I sat down for breakfast the first morning, I honestly had no idea what to do to get coffee as no staff approached me, althought there was a number of staff members in and around the kitchen. I eventually approaced them and asked where do I get coffee, to which they replied: hot or cold milk? The positive, the size of the room and bathroom is nice and large. The shower is nice as well as the towels and bedding. Setting with swimming pool is nice. The breakfast was well prepared and tasty. Fast internet with great connectivity.

2-night trip

10/10 Exceptional

Nov 7, 2018

Gardenia Boutique hotel.

Tyrone and all the staff couldn't do enough for us. You need a car but there's a marvellous shopping centre across the street and lovely restaurants nearby. Uber are cheap and plenty of them. Will return.

william, 8-night trip

Gardenia Boutique Hotel

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