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Mayan Princess Beach & Dive Resort - All Inclusive

4.0 star property
Beachfront property with 4 restaurants, near West Bay Beach

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Photo gallery for Mayan Princess Beach & Dive Resort - All Inclusive

On the beach, white sand, free beach cabanas, sun loungers
Property video
2 outdoor pools, open 6 AM to 9 PM, free cabanas, pool umbrellas
4 restaurants, breakfast, lunch, dinner served; international cuisine
Beach bar
Located on the stunning shores of West Bay Beach, Mayan Princess Beach & Dive Resort - All Inclusive offers a tranquil oasis. Relax in a beach cabana, indulge in international cuisine at one of the 4 restaurants or unwind with a spa treatment. With kayaking and scuba diving activities plus poolside bars and high-speed WiFi nearby Tabyana Beach and Half Moon Bay Beach.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Spa
  • Pool

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 beach bars
  • 2 poolside bars and 5 bars/lounges
  • 2 outdoor pools
  • Free airport shuttle
  • Free ferry terminal shuttle
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Separate bedroom
  • Premium TV channels
  • Garden
$345 nightly
The total price is $411
Sep 23 - Sep 24
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 18 - Sep 19
Check availability for tonight Sep 18 - Sep 19

Tomorrow

Sep 19 - Sep 20
Check availability for tomorrow Sep 19 - Sep 20
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Two Bedroom Master Suite 2nd Floor

Coffee/tea maker

Two Bedroom Master Suite 2nd Floor

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for One Bedroom Beach Front Villa

One Bedroom Beach Front Villa | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

One Bedroom Beach Front Villa

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
LED TV
  • 1100 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Las Sirenas by Mayan Princess Deluxe One Bedroom Studio

Las Sirenas by Mayan Princess Deluxe One Bedroom Studio | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Las Sirenas by Mayan Princess Deluxe One Bedroom Studio

Highlights

Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Las Sirenas by Mayan Princess Two Bedroom Family Suite (interconnecting rooms)

Las Sirenas by Mayan Princess Two Bedroom Family Suite (interconnecting rooms) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Las Sirenas by Mayan Princess Two Bedroom Family Suite (interconnecting rooms)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Tower Villa

One Bedroom Tower Villa | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

One Bedroom Tower Villa

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
LED TV
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Las Sirenas by Mayan Princess Double Deluxe Studio

Las Sirenas by Mayan Princess Double Deluxe Studio | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Las Sirenas by Mayan Princess Double Deluxe Studio

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Two Bedroom Master Suite Ground Floor

Two Bedroom Master Suite Ground Floor | Living room | 32-inch LED TV with satellite channels, TV

Two Bedroom Master Suite Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
LED TV
  • 1220 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for One Bedroom Beach Front Villa 2nd Floor

One Bedroom Beach Front Villa 2nd Floor | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

One Bedroom Beach Front Villa 2nd Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Garden 2nd Floor Villa

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

One Bedroom Garden 2nd Floor Villa

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
LED TV
  • 750 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
West Bay Beach, Roatan, Bay Islands

What's nearby

  • West Bay Mall - 3 min walk - 0.3 km
  • West Bay Beach - 5 min walk - 0.4 km
  • Tabyana Beach - 6 min walk - 0.6 km
  • Half Moon Bay Beach - 6 min drive - 5.6 km
  • Sandy Bay Beach - 9 min drive - 9.0 km

Getting around

  • Utila (UII) - 6 min drive
  • Roatán Intl. Airport (RTB) - 28 min drive
  • Free airport shuttle
  • Free ferry terminal shuttle

Restaurants

  • ‪La Palapa Beach Bar And Grill - ‬1 min drive
  • ‪Java Vine Coffee House - ‬4 min walk
  • ‪Gula Gastrobar & Winery - ‬2 min drive
  • ‪Beachers - ‬2 min drive
  • ‪Argentinian Grill - ‬2 min drive

About this property

Mayan Princess Beach & Dive Resort - All Inclusive

At Mayan Princess Beach & Dive Resort - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and volleyball, plus you'll be just steps from West Bay Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in massages, facials, and aromatherapy. Balam, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 3 beach bars, a free airport shuttle, and a hot tub.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
    • Free ferry terminal shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • 3 beach bars
  • 2 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • On the beach
  • Beach volleyball
  • Ecotours
  • Kayaking
  • Sailing
  • Boat tours
  • Motor boating
  • Scuba diving
  • Snorkeling
  • Fishing
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 12 buildings/towers
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • 2 outdoor pools
  • Spa services
  • Hot tub
  • Lockers available

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy.

Dining

Balam - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Calketts - This beachfront theme restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Macao - This poolside family restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
The Beach Club San Simon - This beachfront diner specializes in Caribbean cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.

Also known as

Mayan Princess Beach & Dive Resort All Inclusive
Mayan Princess Beach & Dive Resort All Inclusive Roatan
Mayan Princess Beach Dive
Mayan Princess Beach Dive Resort All Inclusive Roatan
Mayan Princess Beach Dive Resort All Inclusive
Mayan Princess Beach Dive All Inclusive Roatan
Mayan Princess Beach Dive All Inclusive
Mayan Princess Beach Dive Resort
Mayan Princess Beach Dive Roatan
Mayan Princess Beach Dive
Hotel Mayan Princess Beach & Dive Resort Roatan
Roatan Mayan Princess Beach & Dive Resort Hotel
Hotel Mayan Princess Beach & Dive Resort
Mayan Princess Beach & Dive Resort Roatan
Mayan Princess Beach & Dive Resort Roatan
Hotel Mayan Princess Beach
Mayan Princess Beach Hotel West Bay
Mayan Princess Beach Dive Resort All Inclusive
Bay Islands
Honduras
Mayan Princess Dive Roatan
Mayan Princess Beach Dive Resort All Inclusive Roatan
Mayan Princess Beach Dive Resort All Inclusive
Mayan Princess Beach Dive All Inclusive Roatan
Mayan Princess Beach Dive All Inclusive
Mayan Princess Beach & Dive Resort - All Inclusive Roatan
Mayan Princess Beach & Dive Resort - All Inclusive Roatan
Mayan Princess Beach Dive Resort
Mayan Princess Dive Inclusive

Frequently asked questions

Is there a pool at Mayan Princess Beach & Dive Resort - All Inclusive?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6 AM to 9 PM.

Are pets allowed at Mayan Princess Beach & Dive Resort - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mayan Princess Beach & Dive Resort - All Inclusive?

Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Mayan Princess Beach & Dive Resort - All Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Mayan Princess Beach & Dive Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Mayan Princess Beach & Dive Resort - All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and fishing. Additional recreation onsite includes ecotours. Relax in the hot tub or enjoy the use of other amenities, which include 2 poolside bars and 3 beach bars. Mayan Princess Beach & Dive Resort - All Inclusive also has spa services and a picnic area, as well as a garden.

Are there restaurants at or near Mayan Princess Beach & Dive Resort - All Inclusive?

Yes, there are 4 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

What's the area around Mayan Princess Beach & Dive Resort - All Inclusive like?

Mayan Princess Beach & Dive Resort - All Inclusive is located on the waterfront, a short 4-minute walk from West Bay Mall and 7 minutes' walk from West Bay Beach.

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Mayan Princess Beach & Dive Resort - All Inclusive Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Beach
Family friendly
Recreation
Fishing
Room

What guests liked

  • The beach was consistently described as clean, beautiful, and perfect with great access to chairs, umbrellas, and clear water. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

We had a great stay and cannot wait to come back
Judy Mariela Rugama, 6-night trip

10/10 Exceptional

Great service. Everyone was very welcoming and helpful. Loved our room, the restaurant options, and night activities.
Ricardo, 3-night trip

10/10 Exceptional

Had an amazing experience, everyone was welcoming and very friendly. Highly recommended to everyone who wants to experience an amazing time.
Luisa Lopez, 3-night trip

10/10 Exceptional

Thank you for everything, your place is amazing as we will come back, the food is great and the location is paradise.
Francisco, 5-night trip

10/10 Exceptional

The food quality and options are excellent.
Patricia, 2-night trip

10/10 Exceptional

Best Stay!!!

Awsome!!! Beautiful and well laid out!! Every meal was Delicious with Excellent service. Will be going back!!!!
Mike, 4-night trip

10/10 Exceptional

It was a perfect paradise and only a 3 hour flight from Dallas. The beach was perfect. It had great air conditioning, hot water, a fridge in each room, free Wifi. The hotel was stunning, attentive and quiet. We enjoyed beautiful sunsets and clear water steps from our room. We will be back!
Julia, 3-night trip

10/10 Exceptional

The hotel is very nice and the personnel is very friendly. The best of this resort is the beach. Expectacular!!!!!!
Carlos Alberto, 7-night trip

10/10 Exceptional

Excellent place to stay! I hope to come back. The pricewaas very affordable. Amazing time was had!
Adrienne, 7-night trip

10/10 Exceptional

Proprty clean, conveniient and staff wonderful. Meals were great food great and plentiful. Beach easily accessed and beautiful. Plan to go back!
Dorothy A, 7-night trip

10/10 Exceptional

Beautiful Property, excelente staff. Recommended 10/10
PAOLA, 1-night trip

8/10 Very good

Generally a pleasant stay. Food and bars were great/plentiful & dive shop/operation too; however, the A/C kept shutting off by itself around midnight each night causing me to wake because of the heat to re-start the A/C.
Nestor Hembrador, 3-night trip

10/10 Exceptional

The food was a 10/10, this is my third trip to Roatan and the Mayan was the best experience by far. All the staff was friendly and the option for dinner reservations was amazing. Thanks for a wonderful trip, can’t wait to come back.
Charlene, 5-night trip

10/10 Exceptional

Great resort!

Everything was stellar! Cheers to Sharea the dive instructor. She is an exeptional teacher and guide. I could t have been happier at Mayan. The price and quaility was exponential.
Kimberly, 4-night trip

10/10 Exceptional

Good Get Away

Quick get away trip for 3 days. Property was well maintained. Rooms was clean, water pressure for the shower was a little low at times but still good enough for a shower. Buffet options were decent. I found the meal at the onsite restaurants was better. Beach front was clean and nice.
Property walkway.
Sunset on the beach.
Morning on the beach.
Ray, 2-night trip

2/10 Poor

I loved the beach right there! But all inclusive was very confusing! Staff took soooo long to get drinks and food out. And i was very dissapointed that my children being locals of the island could not wait for me in my room while i changed. Will not stay here again...
Susana, 5-night trip

10/10 Exceptional

Monica was really the only person that we met who was friendly, genuinely friendly. Lots other employees act like they hate tourists and like they hate their jobs.
Sergio, 2-night trip

8/10 Very good

Service was impecable. The beach is kept clean, plenty of beach chairs and umbrellas. The hotel room had a couple of burnt light bulbs and the WiFi only worked for one of our 4 night stay. The staff attempted to fix it almost daily. There was a different menu nightly for dinner. Good choices with tasty food. Unfortunately certain items would run out even though we were always there shortly after opening. The tours and transportation offered were great. We’d definitely stay again.
Nely Karissa, 4-night trip

10/10 Exceptional

The good: -pretty resort grounds -GREAT staff -good selection of drinks -elegant rooms -comfy bed -great location and the beach view is breathtaking -food exceeded our expectations Heads up: -I am blonde and my hair turned green in the pool. (This has happened my whole life in private pools, never public pools and I worked at several for 5 years. Came out with a special shampoo, good to go. Hotel may want to check chlorine and PH levels more frequently and make sure they’re hitting targets.) -this is a boutique all inclusive. Food isn’t available after 9, which is a little early. We had snacks in our room for evening and would grab popcorn from the snack stand in the afternoon to save! -you might have to walk to the front desk to request extra linens, hair dryer etc. the staff is great, but this isn’t a chain Dreams resort and you don’t have a tablet to request items. That was MORE than fine with us, the staff was probably the best all resort staff we’ve ever had!!
Paige, 4-night trip

10/10 Exceptional

Third time here and never disappoints.

6/10 Good

Good reviews: Well-kept property. Staff excellent. Air-conditioning efficient and quiet. Some things disappointing: The one-bedroom studio does not have a separate bedroom - the description is misleading. No coffee pot; no face cloths; no hair dryer. These have to be requested from reception. One small piece of soap in the bathroom, plus small packets of shampoo and conditioner combined. Other resorts have plenty of these available in the rooms, with the shampoo and conditioner in separate containers. Annoying things: No bedside alarm clock; no plug for the bathroom sink (the water just flows out); no suitcase stand in the closet. Some things to know: The two major restaurants are good but you have to go to reception to make reservations and they must be made before 2pm on the same day, and you cannot reserve for future days. One trivial thing is that they do not provide steak knives with a steak meal - you have to request them! The lounge chairs on the beach do not have umbrellas set out ready, but all you need to do is ask the attendants to put one up for you. They provide two full-size towels but the towel exchange places close at 4pm each day, so be aware of that.
Tony, 8-night trip

6/10 Good

Not going back, would not recommend

Although the property was immaculate and beautiful, the Front desk people were rude, not helpful when i asked for advice about the meetup spot for the snorkeling charter that i was late for. They kept talking about hotel rules knowing i was late and even after i asked could i come back later to go over that stuff. They didnt know what the rate was to add another guest to my reservation since i had accidentally left off my 9 year old daughter which took another 10 minutes to figure out. (Knowing i was late for my prepaid snorkeling tour) The website says all of the activities were included and i still had to pay anyway. I couldn't get any compassion or reimbursement after my flight was delayed by 24 hours. I let the hotel know several hours before check in time asking if there was any possibility for my reservation to be adjusted to reflect the new dates and the reply was that i’d still be charged the whole nights fee as a penalty. My flight was cancelled, I missed a night, and was being charged additional fees for adding my 9 year old daughter. It was offered the “day pass” where she would have access to the beach but not the pool or the food. Like i said, beautiful property. Gorgeous and clean. But God forbid, you accidentally dont include your child in the reservation, or your flight gets cancelled by no fault of your own, or you want to do any of the “inclusive@ activities without paying extra.
2-night trip

2/10 Poor

No shuttle was available to pick us up from the airport! The room was dirty! Salt water only when you shower!!! The buffet was mediocre and the staff was super rude!!
Gladys Joana, 4-night trip

8/10 Very good

Beautiful beach and amazing staff, but this is not a 4-star resort as advertised. Minimum amenities available and the all inclusive option is not all inclusive. There are restrictions on alcohol brands and certain food/restaurants have extra charges. We were denied access to food at the beach club daily as it was only open to people from cruise ships there for the day. Overall I would say this is a 2.5 star resort based on my extensive experience traveling the Caribbean. Staff was great though!!

10/10 Exceptional

I liked the variety of food, many of the waiters very attending, the beaches are beautiful, they have several activities that are good; the pool was beautiful. I didn't like that they do not control the flies, it was disgusting how many flies were over there; knowing that there is several ways to control these bugs that carries germs, bacteria, viruses; they should worry about controlling them. Also, for the amount that we paid; they should have better furnished rooms with more updated and new appliances; there was dust all over the fans and closet doors; the shower faucets were rotten, also the coffee maker was rotten, and many other things were not exactly at the height of the prices they are asking
Miriam J, 7-night trip