Escape to Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive and unwind in style with 2 poolside bars, a rejuvenating spa, and a tranquil garden. Treat your family to an unforgettable getaway with 3 outdoor pools and express check-out. The helpful staff has left a lasting impression on previous guests.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Airport transfer
Bar
Pool
Free parking
Spa
24/7 front desk
Main amenities (12)
159 apartments
Daily housekeeping
On the beach
5 restaurants and 2 poolside bars
2 bars/lounges
Full-service spa
2 outdoor pools
Free children's club
Free supervised childcare
Free airport shuttle
Fitness center
Children's pool
Feel at home (6)
Supervised childcare (free)
Children's pool
Children's club (free)
Separate bathtub and shower
Cable/satellite TV service
Garden
$520 nightly
The total price is $520
$520 total
Jun 23 - Jun 24
Total includes taxes and fees
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for OCEANFRONT SUITE
OCEANFRONT SUITE
Highlights
Patio
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Day bed
Hydromassage showerhead
722 sq ft
1 bedroom
1 bathroom
Sea view
Sleeps 4
1 King Bed
View all photos for OCEANFRONT SWIM UP SUITE
OCEANFRONT SWIM UP SUITE
Highlights
Patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Day bed
722 sq ft
1 bedroom
1 bathroom
Sea view
Sleeps 4
1 King Bed OR 2 Queen Beds
View all photos for OCEANFRONT POOL SWIM UP SUITE
OCEANFRONT POOL SWIM UP SUITE
Highlights
Patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Day bed
722 sq ft
1 bedroom
1 bathroom
Sea view
Sleeps 4
1 King Bed OR 2 Queen Beds
View all photos for Suite Standard With Sea View
Suite Standard With Sea View
Sea view
Sleeps 4
2 Queen Beds
View all photos for Suite Junior With Sea View
Suite Junior With Sea View
Sea view
Sleeps 4
1 Double Sofa Bed and 1 Queen Bed
View all photos for Suite With Sea View
Suite With Sea View
Sea view
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed
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Getting around
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About this property
Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive
Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive is a great choice for your beach stay in Playa del Carmen. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body scrubs, and aromatherapy. KICK, one of 5 restaurants, serves breakfast and lunch. There are 2 poolside bars and a free airport shuttle, and apartments get the details right with free minibar items and jetted tubs. Fellow travelers love the helpful staff.
All inclusive
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)
Land activities
Volleyball
Kids club
Childcare
Entertainment
Onsite entertainment and activities
Languages
American (Sign language), English, Spanish
At a glance
DONE
Property size
159 apartments
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Free supervised childcare
Free children's club
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
DONE
Transfers
Free airport shuttle on request (available 24 hours)*
VPN_KEY
Other information
Designated smoking areas
Property amenities
Beach
On the beach
Pool/Spa
2 outdoor pools
Hot tub
Sauna
Steam room
Massages
Spa services
Reflexology
Aromatherapy
Deep-tissue massages
Body treatments
Manicures and pedicures
Body scrubs
Hot stone massages
Internet
Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Free 24-hour roundtrip airport shuttle
Airport shuttle on request
Family friendly
Free supervised childcare
Free children's club
Children's pool
Children's games
Restaurants on site
KICK
PALMS RESTAURANT
JADE
HABB
SWELL
Dining
5 restaurants
2 poolside bars and 2 bars/lounges
Stocked minibar (free)
Room service available
Bedrooms
Day bed
Bed sheets provided
Bathrooms
Bathtub or shower
Hydromassage showerhead
Jetted bathtub
Free toiletries
Slippers
Toilet paper
Hair dryer
Soap
Towels provided
Bathrobes
Entertainment
30-inch Smart TV with cable/satellite service
Outdoor areas
Balcony
Terrace
Garden
Picnic area
Outdoor furniture
Outdoor entertainment area
Laundry
Laundry facilities
Work spaces
Laptop workspace
Desk chair
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 45
Tile flooring in public areas
Tile flooring in room
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Local maps
Iron/ironing board
Phone
Blackout drapes/curtains
Safe at front desk
Free newspapers
Banquet hall
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
159 rooms
Traditional architecture
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
KICK - This restaurant serves breakfast and lunch.
PALMS RESTAURANT - This restaurant serves breakfast and lunch. Open daily.
JADE - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
HABB - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
SWELL - Onsite bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
Generations Riviera Maya Gourmet Karisma All Inclusive Hotel
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Frequently asked questions
Is there a pool at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?
Check-in start time: 2:30 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive and nearby?
Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive has 2 poolside bars, 2 bars, and a spa, as well as a fitness center, a picnic area, and a garden.
Are there restaurants at or near Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?
Yes, there are 5 onsite restaurants, featuring Japanese cuisine.
Does Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive have private hot tubs?
Yes, each apartment has a jetted bathtub.
Does Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive have any outdoor private spaces?
Yes, each apartment features a balcony.
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Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Food
Restaurant
Room
Beach
Booking
Children
Ocean
Recreation
Concierge
Reviews
10/10
Great food, great hotel accomodations, great hotel hosts, felt safe the hole stay. Very restful and great overall experience!
Abner
4-night trip
10/10
Amazing resort with exceptional food and a quiet cozy feel. Great restaurant options with the adjacent adults only resorts. Beach was beautiful, ocean was rocky.
Perry
9-night trip
10/10
Everything was perfect and the 'more inclusive option' was a great value.
Christopher James
6-night trip
8/10
Nick and maroma beach was good
Sang I
2-night trip
10/10
The staff were very friendly and jolly which is a great way to greet people
We had a great time and everything was very well organized and everyone was helpful and pleasant.
patrick
3-night trip
10/10
Best experience, love the hotel and also the staff. Great kids area and the food was incredible. Will definitely come back :)
Rebecca Barcellos
4-night trip
10/10
Great and seamless experience from the complimentary pickup from the airport to the stay with many food options. The staff were great the whole way through.
Larry
4-night trip
4/10
Poor management of checking in guests, communication on the site
AIMEE
2-night trip
6/10
Didn’t have much areas for the kids to walk and play as the other resorts were adults only.
Ordered room service twice and it didn’t show up. Other times it took over 2 hours.
Had to go and get water myself everyday. Asked for the mini bar to be restocked everyday and that didn’t happen.
David
7-night trip
2/10
If you are thinking of going on vacation to this hotel, don't really do it, you don't want to ruin your vacation, bad food, they waste your time on pure stupidity, for everything you have to book, there are not even people and they ask you to reserve even to eat or you don't eat, the travel agency is terrible, they offer you trips and they put them in such a way that you can't reach them, they don't explain well how to book until you go and you already lost the day and didn't get any tour, the most horrible hotel in Honestly, I complained and they said they couldn't do anything, they blamed each other and there was no one to complain to.
Damaris
3-night trip
10/10
spacious rooms exceptional customer service
Mandeep
1-night trip
8/10
The place is beautiful, the staff is tremendously welcoming and nice, the property has tons of activities to try out if relaxing at the pools and beaches isn’t for you. There’s a little bit of everything for everyone. Only thing that wasn’t really great was the lunch and dinner, the food isn’t really good quality it was more on the cheaper American buffet style type rather than authentic Mexican style.
Claudia
5-night trip
10/10
The property has many excellent features, such as luxurious accommodations, a beautiful beach, and attentive service. However, although our all-inclusive reservation included access to all 15 restaurants, we could only enjoy four as the rest were exclusively for adults!
Yasameen
5-night trip
10/10
Overall satisfactory
yasmin
7-night trip
10/10
The staff could not be nicer or more willing to help. Everyone goes out of their way to make sure you have everything you need. The restaurants are incredible for an all inclusive. The drinks are delicious. We brought our baby and they had everything we needed at the resort - a crib/monitor/etc. It’s not a big resort, but if you are looking for a short relaxing vacation, this is great!
Jillian
3-night trip
10/10
very nice
Harlan
5-night trip
4/10
Family resort. Food was not great. Beach had wave breakers and could not go far into water at all. Nothing much to do. Swim up rooms are all connected to main pool. It was noisy all day and night with loud mics music and games. . Nothing but weddings done there.
Nicole
1-night trip
10/10
Great experience!! Only 1 problem, the one food preparer in the Chef Market was not wearing glove and was touching the grilled chicken, bread and waffle with his bare hands. Very unsanitary!! No bueno!
nadine
4-night trip
6/10
Our room was not very clean. Little bugs all around the sinks in the bathroom. Not worth the money we paid. Entertainment was very limited. Resort was a ghost town. Chef's market was the best part of the resort. Room service was very, very small portions. No bottled water at the restaurants. Would not return.
HEATHER
3-night trip
6/10
We enjoyed all of the restaurants. However, the room next to ours was getting renovated and they made so much noise that my toddler had a hard time napping and going to bed. We complained and nothing was done. Also, we were on the side of the hotel that was away from all restaurants which made it difficult with a toddler.
Angelica
4-night trip
6/10
The employees at this resort were not friendly or welcoming. Everyone seemed like they hated their job. From check-in to restaurants, bars, and even housekeeping folks. If you ask for anything you are given a look like you are bothering them. The pool was dirty the whole time we were there. One day, they missed cleaning our balcony and we couldn't use it because there was bird poop everywhere. We received cold food at the restaurants multiple times and experienced servers who would not attend to us. We were with a wedding party where others had a similar experience.
Jason
5-night trip
4/10
Check in was lacking any information even when we were told “butler” would help. The front lobby had no one to greet us or bell hop. Time was limited when available to ask for help. Check in map and amenities were not explained. We found most restaurants were hard to get into. Most workers were texting on mobile devices vs providing services. Highlight was drivers between resorts who went out of their way to stop, help or provide info. Don’t recommend for the cost to make a reservation.
Jennifer
7-night trip
8/10
I really liked the big rooms they had! We absolutely loved our main floor swim out! We had Erbie who visited us daily to get our drink orders! The room was very clean, the maids did a good job at cleaning and giving us new towels. I didn’t like how they touched our personal belongings such as our toothbrushes and put them in different places on the bathroom counter. They did stock us well on water but lacked on the snacks they only did that once. We loved the catamaran and snorkeling on Maroma Beach! Drinks and food were included and that was one of the best places we ate!!! There was a lack of communication on instructions for things and where we needed to go or what to do both on Maroma Beach we got there and had no idea what to do. Same for when we left at the end of the week we didn’t know we needed a piece of paper for the transportation but we did eventually figure it out ourselves. But we loved the activities and loved the swim out it was so much fun! Loved the size of the bathroom too! The bartender at Sling Victor was so amazing and friendly we saw him every night! They kept the beach clean! We enjoyed so many meals at the Palms we loved that we can sit out and enjoy the great view of the beach while we ate! Room walls seemed to be thin and we could here a lot, they also didn’t seem to have a limit for quiet time. That did get frustrating when it was really late at night. Overall loved the way the rooms were set up!