TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

3.0 star property
Family-friendly hotel in Torquay with 3 restaurants and 2 indoor pools

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Photo gallery for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

2 indoor pools, seasonal outdoor pool, sun loungers
Daily full breakfast (GBP 12.95 per person)
Marina
Ballroom
Property entrance
In the heart of Torquay City Centre, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is a haven for families. With an arcade/game room, playground, fitness classes, yoga sessions and Aztec Spa's relaxing treatments like body wraps or facials to enjoy; there’s something for everyone.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 indoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Self parking
  • Seasonal outdoor pool

For families (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Garden
$108 nightly
The total price is $130
Aug 29 - Aug 30
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 2
  • 2 Twin Beds

Family Triple Room (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Family Quadruple Room (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Double or Twin Room, Sea View

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Digital channels
Desk
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room, Multiple Beds, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Digital channels
Desk
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Map
Falkland Road, Torquay, England, TQ2 5JJ

What's nearby

  • Torre Abbey - 5 min walk - 0.4 km
  • Torre Abbey Sands - 8 min walk - 0.7 km
  • Princess Theatre - 13 min walk - 1.1 km
  • Cockington Country Park - 13 min walk - 1.2 km
  • Babbacombe Beach - 4 min drive - 3.0 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 37 min drive
  • Torquay Station - 8 min walk
  • Torre Station - 12 min walk
  • Paignton Station - 13 min drive

Restaurants

  • ‪Gino's - ‬8 min walk
  • ‪The Noble Tree - ‬8 min walk
  • ‪Bull & Bush - ‬2 min walk
  • ‪DT's - ‬4 min walk
  • ‪Bombay Express - ‬3 min walk

About this property

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Bring the kids when you stay at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort in Torquay and they can enjoy the free kids' club. You can visit the spa to be pampered with massages, body wraps, or mani/pedis, and Carlton Restaurant, one of 3 restaurants, serves breakfast and dinner. Other highlights include 2 indoor pools, a fitness center, and a sauna.

Languages

English

At a glance

DONE

Hotel size

    • 70 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (GBP 10 per day)
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8 AM–9:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Bed rails

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Archery
  • Pool table
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 2 indoor pools
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aztec Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Dining

Carlton Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.
Aztec Bistro & Bar - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Alberts Sports Bar - This sports bar serves lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.95 for adults and GBP 7.95 for children

Parking

  • Uncovered self parking costs GBP 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • The seasonal pool is open from May to September

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Carlton Hotel Torquay
Carlton Torquay
TLH Carlton Hotel Torquay
TLH Carlton Torquay
TLH Carlton
TLH Carlton Hotel
TLH Carlton Hotel Spa TLH Leisure Entertainment Resort

Frequently asked questions

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort offer free cancellation for a full refund?

Yes, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes, there are 2 indoor pools, a seasonal outdoor pool, and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Sorry, pets aren't allowed.

Is parking offered on site at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes. Self parking costs GBP 10 per day. Parking spots may be limited.

What are the check-in and check-out times at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What is there to do at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort also has 3 bars, a seasonal outdoor pool, and a sauna, as well as a fitness center, an arcade, and a picnic area.

Are there restaurants at or near TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes, there are 3 onsite restaurants.

What's the area around TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort like?

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is a short 8-minute walk from Torquay Station and 4 minutes' walk from Torre Abbey.

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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Breakfast
Food
Service staff
Bed
Location
Family friendly
Beach
Lobby
Bathroom

Reviews

8/10 Good

The Carlton hotel is in a great location within walking distance of the beach and nearby shops and places to eat. Staff very friendly and helpful. I stayed in the Toorak last year and had a lovely time. The only recommendation I would make is the property would benefit greatly from a bit of an update which is much needed.
Julie, 3-night trip

10/10 Excellent

Briliant
Claudiu, 2-night trip

8/10 Good

The bed was comfy but it wasn't big enough for my partner and myself. If your a vegetarian/ vegan like myself the food options you can purchase within the complex is very limited so you have to walk into the town centre to get what you're looking for. Staff are very friendly and helpful and the entertainment is good in the evenings. We've stayed here 4or 5 times.
Tracy, 4-night trip

6/10 Okay

The property was situated in a good place the spar was a good addition for the hotel
Evelyn, 2-night trip

10/10 Excellent

Great price. Tired interior but pretty good stay overall for the budget.
Peter, 2-night trip

8/10 Good

The resort is fantastic. Great facilities. The room was excellent with a fantastic sea view. Staff were generally helpful and food good. Not great service in the Carlton hotel restaurant. Kept being pestered to pay immediately and werent given the option to have two or three courses. Had to decide up front and pay accordingly and werent allowed to have option for third course. Food was good though and generous portions..
Gennaro Aldo, 3-night trip

4/10 Poor

Hotel rooms absolutely boiling hot no fan provided until asked. Staff could be more approachable and polite, very cold and stand off ish. Sign stated leave towels in bath if new ones needed, new ones never came.
Haylee, 2-night trip

10/10 Excellent

Loved my stay.. zxx
claire, 3-night trip

6/10 Okay

If you don’t mind a tired and noisy hotel in need of some love and attention then this is fine. The room was clean, albeit very basic. The mattress was very soft. The sounds of doors banging in the corridors seemed to echo very loudly and there were constant streams of people making a lot of noise out side the from entrance (my room was on the 2nd floor overlooking the entrance). On Friday morning there was a laundry delivery at around 6am that woke me. All in all a good cheap hotel. I guess you get what you pay for and I did not pay much as I just needed a place to sleep.
Tom, 6-night trip

10/10 Excellent

Good place for a holiday

It was good I enjoy my stay there,everything I needs was available
Ismerelda, 2-night trip

8/10 Good

We had a wonderful weekend as a family of four, staying in a one-bedroom apartment. Although we slept on a sofa bed in the lounge area, which wasn't very comfortable, perhaps investing in a new sofa would help. The kitchen was well-equipped with an oven and a large fridge-freezer. The leisure facilities were impressive, featuring several pools as well as a hot steam room and sauna. While we didn't dine at the restaurant, we enjoyed a couple of drinks there, although they were a bit pricey, prompting us to venture out for food and drinks on most days. We ordered from Deliveroo on the first evening, which was quite convenient, and we also had an amazing curry at a restaurant called Tariks, located on the road from Torquay to Paignton. Although the exterior didn't seem glamorous, the food quality was exceptional. While the hotel itself is somewhat dated, it served perfectly as a base for our stay. The staff were welcoming and friendly, always available to provide helpful information. We would definitely consider staying here again.
amina, 3-night trip

10/10 Excellent

Very nice Hotel, I will be back shortly
Muhammed, 1-night trip

10/10 Excellent

We came from the west midlands to torquay, 2 adults and 2 children aged 10 and 6. This hotel was perfect for us all. The kids always had something to do. We had 1 day of bad weather but we didnt care as there were alot to do in the hotel. My youngest (staying with me and my partner) went to the toby club and did somr clay making with matt who was lovely whilst my eldest went down to the bunker and went off with a few other children and the lady who ran the club. He loved it and we felt ok leaving him. The swimming was amazing, we went a few times, i used the sauna and steam room and loved it. Staff were lovely wherever we went. Around torquay is lovely too, we loved the crab catching which is a must to do. Overall we would definitely stay here again when we come back to Torquay.
Jade, 4-night trip

8/10 Good

Overall a good hotel, clean and comfy. Breakfast was good and available. Only down side was that there weren’t any glasses in the room for water.
Christine, 1-night trip

10/10 Excellent

very large lots of facilities very clean and pleasant staff
Judi, 1-night trip

8/10 Good

Great time,hotel a little tired but with all amenities can be forgiven,superb time was had by all. We will definitely stay again.
daren, 4-night trip

10/10 Excellent

The property was clean and tidy. It was very quiet and the services provided were amazing. The pool is free for guests of the hotel and it was just relaxing and the games room was great entertainment I didn’t even need to leave the hotel!!
Nisabel, 2-night trip

8/10 Good

Pleasant enough

Room excellent, food good, service just ok.
1-night trip

8/10 Good

We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
Mike, 4-night trip

10/10 Excellent

Facilities, food and staff were amazing. Great activities on site. I will definitely returned. LOVE Torquay!!!
Avril, 5-night trip

10/10 Excellent

What an amazing experience. However, I think that the entertainment for children should be Expanded.
Keran, 7-night trip

8/10 Good

Great location, close to the beach. Room need a bit of TLC but were clean. Breakfast was good, could do with Gluten Free options
1-night trip

8/10 Good

The location is very good next to city centre I didn’t like the bed was so uncomfortable and the room was so warm couldn’t put down the temperature and the breakfast wasn’t good it was poor and no much choice
Susan, 2-night trip

10/10 Excellent

Love TLH but....

Always love staying at TLH but could do with a spruce up. The shower pressure was really low but that only bothered me.
Matt, 3-night trip

8/10 Good

Can’t fault good value

The Carlton is lovely hotel a little dated but that’s Torquay. Has super facilities pools gym spa. Entertainment throughout the day and night. Food was great and staff very professional so helpful
A, 3-night trip