Hotel Terrazas de la Candelaria

Family-friendly hotel in San Gil with 2 restaurants and spa

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Where to?

Dates

September 2025

October 2025

Deluxe Quadruple Room, 1 Bedroom, Balcony, Mountain View | Cribs/infant beds, free WiFi

Overview
Rooms
Location
Policies

Located in the entertainment district, Hotel Terrazas de la Candelaria offers a vibrant retreat with free breakfast and a poolside bar. Hike or bike nearby, unwind at the spa, or enjoy Latin American cuisine at one of two restaurants.

Good

Popular amenities

Airport transfer
Bar
Gym
Spa
Free breakfast
Pet friendly

Main amenities (12)

Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Outdoor pool
Health club
Steam room
Children's pool
Pool bar
Room service
Coffee shop/cafe
In-room childcare
24-hour business center

For families (6)

Children stay free
Cribs/infant beds (surcharge)
Babysitting (surcharge)
Children's pool
Private bathroom
Television

Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22

All rooms

1 bed

2 beds

3+ beds

Showing 10 of 10 rooms

Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View

Highlights

Yard

Air conditioning

Refrigerator

Washer/dryer

Portable fan

Bathrobes

Private bathroom

237 sq ft
Mountain view
Sleeps 2
1 King Bed

Deluxe Quadruple Room, 1 Bedroom, Balcony, Mountain View

Highlights

Balcony

Yard

Air conditioning

Refrigerator

Washer/dryer

Portable fan

Separate bedroom

323 sq ft
1 bedroom
Mountain view
Sleeps 4
1 Queen Bed and 2 Twin Beds

Economy Quadruple Room, Mountain View

Highlights

Yard

Washer/dryer

Portable fan

Bathrobes

Private bathroom

In-room massage

Daily housekeeping

269 sq ft
Mountain view
Sleeps 4
1 Queen Bed and 1 Twin Bunk Bed

Double Room

Highlights

Yard

Washer/dryer

Portable fan

Bathrobes

Private bathroom

In-room massage

Daily housekeeping

215 sq ft
Mountain view
Sleeps 2
1 Double Bed

Deluxe Triple Room, 1 Bedroom, Private Bathroom, Mountain View

Highlights

Yard

Air conditioning

Refrigerator

Washer/dryer

Portable fan

Separate bedroom

Bathrobes

269 sq ft
1 bedroom
Mountain view
Sleeps 3
1 Queen Bed and 1 Twin Bed

Economy Double Room, 1 Double Bed, Mountain View

Highlights

Yard

Washer/dryer

Portable fan

Bathrobes

Private bathroom

In-room massage

Daily housekeeping

215 sq ft
Mountain view
Sleeps 2
1 Double Bed

Family Room, 1 Bedroom, Refrigerator, Mountain View

Highlights

Yard

Air conditioning

Refrigerator

Washer/dryer

Portable fan

Separate bedroom

Bathrobes

377 sq ft
1 bedroom
Mountain view
Sleeps 5
1 Double Bed and 3 Twin Beds

Room

Highlights

Yard

Washer/dryer

Portable fan

Bathrobes

Private bathroom

In-room massage

Daily housekeeping

269 sq ft
Mountain view
Sleeps 5
2 Double Beds OR 1 Twin Bed

Quadruple Room

Highlights

Yard

Washer/dryer

Portable fan

Bathrobes

Private bathroom

In-room massage

Daily housekeeping

269 sq ft
Mountain view
Sleeps 4
1 Double Bed and 2 Twin Beds

Triple Room

Highlights

Yard

Washer/dryer

Portable fan

Bathrobes

Private bathroom

In-room massage

Daily housekeeping

215 sq ft
Mountain view
Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Pool
Free breakfast
Spa
Free parking

$42 nightly

Sep 21 - Sep 22

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About the neighborhood

Km 1 Via San Gil Bucaramanga, Mogotes, San Gil, Santander, 684031

What's nearby

Parque Gallineral - 2 min drive - 2.1 km
Gallineral Natural Park - 3 min drive - 2.1 km
El Puente Shopping Center - 3 min drive - 2.8 km
San Gil Cathedral - 4 min drive - 3.2 km
Hill of the Cross - 4 min drive - 3.5 km

Getting around

Bucaramanga (BGA-Palonegro Intl.) - 97 min drive
Airport drop-off service
Area shuttle (surcharge)
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)

Restaurants

Juanmar Restaurante
‪Gringo Mike's - ‬4 min drive
‪Salon de onces Monterrey - ‬3 min drive
‪Ziru's Pizza - ‬4 min drive
‪Pizzeria 7 Tigres - ‬4 min drive

About this property

Hotel Terrazas de la Candelaria

Located in the entertainment district, Hotel Terrazas de la Candelaria is a great choice for a stay in San Gil. Guests can be pampered with massages at the spa, and Carbon de Palo, one of 2 restaurants, serves Latin American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this Colonial hotel include an outdoor pool, a poolside bar, and a health club.

At a glance

Hotel size

- 33 rooms
- Arranged over 2 floors

Arriving/Leaving

- Check-in time starts at 3 PM
- Check-out time is 1 PM

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required

Children

- One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
- Parents must have child's birth certificate and photo ID*
- Babysitting*
- Supervised childcare*

Pets

- Pets allowed (dogs and cats only, 2 total, up to 44 lbs per pet)*

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Free onsite valet parking
- Free onsite RV/bus/truck parking
- Free offsite parking nearby

Transfers

- Airport drop off (available on request)*

Offsite

- Area shuttle*
- Shopping center shuttle*
- Theme park shuttle*

Other information

- Designated smoking areas

Property amenities

Food and drink

Free breakfast each morning 7:00 AM–9:30 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Shared refrigerator
Room service (late night)
Snack bar/deli

Traveling with children

Children stay free (see details)
Children's pool
Supervised childcare (surcharge)
Grocery/convenience store
Children's menu

What to do

Hiking/biking trails
Shopping
Access to nearby outdoor pool
Bicycle rentals nearby
Ecotours nearby
Cave exploring nearby
Horse riding nearby
Kayaking nearby
Scooter/moped rentals nearby
Skydiving nearby
Fishing nearby

Working away

24-hour business center
Meeting rooms
Conference space (1184 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free grocery shopping service
Luggage storage
Wedding services
Porter/bellhop
Pool loungers

Facilities

1 building/tower
Built in 2009
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Health club
An outdoor pool
Full-service spa
Steam room
Banquet hall
Colonial architecture

Accessibility

Wheelchair-accessible path of travel

Room amenities

Be entertained

18-inch TV

Home comfort

Portable fan
Bathrobes
Washer and dryer

Sleep well

Crib/infant bed (surcharge)

What to enjoy

In-room massage
Yard

Freshen up

Private bathroom
Shower only

Stay connected

Free WiFi
Free long-distance and local calls

Daily housekeeping
Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Carbon de Palo - This poolside restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

Airport shuttle service is offered for an extra charge of COP 300000 per vehicle
Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Children & extra beds

In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Cribs/infant beds are available for COP 35000.0 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

Pets are allowed for an extra charge of COP 50000 per pet, per stay

Pool, spa, & gym (if applicable)

Pool access available from 9 AM to midnight
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Terrazas de la Candelaria

Hotel Terrazas de la Candelaria San Gil

Terrazas de la Candelaria

Terrazas de la Candelaria San Gil

Hotel Terrazas Candelaria San Gil

Hotel Terrazas Candelaria

Terrazas Candelaria San Gil

Terrazas Candelaria

Terrazas La Candelaria San Gil

Hotel Terrazas de la Candelaria Hotel

Hotel Terrazas de la Candelaria San Gil

Hotel Terrazas de la Candelaria Hotel San Gil

Frequently asked questions

Does Hotel Terrazas de la Candelaria offer free cancellation for a full refund?

Yes, Hotel Terrazas de la Candelaria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Terrazas de la Candelaria?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to midnight.

Are pets allowed at Hotel Terrazas de la Candelaria?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 44 lbs per pet. There's a charge of COP 50000 per pet, per stay.

Is parking offered on site at Hotel Terrazas de la Candelaria?

Yes, there's free self and valet parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Hotel Terrazas de la Candelaria?

Yes, a shuttle from the hotel to the airport is available. The charge is COP 300000 per vehicle.

What are the check-in and check-out times at Hotel Terrazas de la Candelaria?

You can check in starting at 3 PM. Check-out time is 1 PM.

What is there to do at Hotel Terrazas de la Candelaria and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes spelunking and ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Terrazas de la Candelaria also has a steam room, spa services, and a picnic area, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Hotel Terrazas de la Candelaria?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Latin American cuisine, and garden views.

Does Hotel Terrazas de la Candelaria have any outdoor private spaces?

Yes, every room features a yard.

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Hotel Terrazas de la Candelaria Reviews

6.8

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

8/10 Very good

May 21, 2018

8/10 Very good

Mar 26, 2018

6/10 Good

Nov 17, 2017

Estuvimos en el VIP room. El servicio muy bueno, la vista hermosa,la comida buena. hace falta mesas de noche y un televisor mas grande.Proteger la entrada de insectos por debajo de la puerta de entrada.

Ignacio, 1-night trip

8/10 Very good

Nov 12, 2017

Recomendación

La habitación muy cómoda, el desayuno muy completo y rico. El único problema es que dentro de la habitación entraban hormigas y se subían por todos lados

Fidel, 1-night trip

10/10 Exceptional

Oct 17, 2017

Excelente estadía

Excelente experiencia gratamente sorprendidos la comida espectacular las habitaciones en muy buen estado Todo el personal muy atento Les recomendamos revisar la señal de la tv en las mañanas no funcionaba

Hans, 2-night trip

8/10 Very good

Oct 13, 2017

Jorge Bairon, 2-night trip

8/10 Very good

Jul 28, 2017

Bonito con buen Jacuzzi

Solo pasamos la noche en una parada hacia otro destino. Agradable el jacuzzi y bueno el restaurante. El ambiente por su ubicación en la montaña es agradable.

ENRIQUE, 1-night trip

6/10 Good

Jun 28, 2017

INCONFORME

Cabañas muy oscuras. Nunca hubo agua caliente siempre decian que lo estaban solucionando, las fotos de la pisicina son retocadas, pues realmente es muy pequeña. Los televisores son super viejos. De rescatar la alimentacion, estuvo rica. Afortunadamente nos la pasamos por fuera los 3 dias porque no hay mayor cosa que hacer en el hotel.

Diana gimena, 2-night trip

8/10 Very good

May 17, 2017

Hospedaje

El personal es muy atento, el hotel es muy tranquilo y agradable por su ubicación, la comida es buena, las habitaciones muy limpias.

8/10 Very good

Dec 6, 2016

8/10 Very good

Dec 6, 2016

8/10 Very good

Oct 10, 2016

Posizione panoramica

Hotel posizionato fuori città, in posizione panoramica. Arredamento molto spartano. Camera grande, letto comodo, immenso. Bagno piccolo con doccia. Al lavandino non c'è acqua calda. Staff giovane molto preparato e amichevole. Colazione sufficiente, wifi lento. Rapporto qualità prezzo buono.

2/10 Poor

Jul 6, 2016

No recomendable

Regular no amerita la inversión

10/10 Exceptional

Jul 2, 2016

Un lugar para un magnifico descanso

Es un hotel para un buen descanso,lejos del ruido y su vista espectacular.

10/10 Exceptional

Jun 27, 2016

4/10 Fair

Mar 28, 2016

10/10 Exceptional

Jan 12, 2016

Que buen descanso, total relax como nuevos

Excelente atención, excelente clima, sitio para relax y cerca de deportes extremos y de atracciones turisticas

4/10 Fair

Jan 9, 2016

Malo

El precio de la habitación no justifica las condiciones de hotel, habitaciones sin un colarte, toallas percudidas, problemas con el agua caliente.

6/10 Good

Jan 5, 2016

4/10 Fair

Dec 31, 2015

Regular,desde que Llegamos,tuve problemas.

Muy regular,varias veces puse quejas.los,precios muy altos par el servicio que Dan.que Los empleados Sean mas cordial es.

4/10 Fair

Jan 6, 2015

Debe mejorar mucho

No fue una mala experiencia, pero tampoco buena

2/10 Poor

Nov 4, 2014

Think twice if you are booking here!

I reserved a room at hotel Terrazas for a couple of nights as a wedding present for my cousin. The hotel looked beautiful on the photos, with lots on well-kept landscaping, vibrant colors and very picturesque. I was completely embarrassed when he called to share the truth about this place. The humidity in the rooms was unbearable to the point that he was getting an asthma attack, and he has never suffered from any respiratory issues in his life. Not just that but they were afraid that if they open their luggage the bugs would jump in. I thought he was kidding until he sent me the photo of a spider that seemed as large as my hand! My cousin complaint to the front desk and they did moved them to a less humid room. I exchanged several emails with the hotel personnel, telling them of the unpleasant experience. Their argument was that it was a “Hotel Campestre” (countryside hotel) and that explained the humidity and bugs. At the end and after many emails back and forth we did make partial payment for the first night. The story does have a happy ending. My cousin found an absolutely gorgeous, clean and bug-less hotel called Hotel Muchuelo for half the price.

8/10 Very good

Oct 11, 2014

Buen servicio

Buena instancia. Debería haber más variedad para desayunar, incluir fruta.

8/10 Very good

Sep 6, 2014

Excelente ubicacion, buen servicio

Excelente servicio

4/10 Fair

Aug 1, 2014

mal servicio

en cuanto a instalaciones excelentes, amplias limpias pero la atencion en cuanto a personal humano deja mucho que desear se pidio una decoracion para cumpleaños dijeron la noche anterior que tranquila que al desayuno la iba a tener y no fue asi, resulta que nos levantamos al dia siguiente y no habia ningun tipo de decoracion, me le acerco a la recepcionista de turno indicandole que habia pedido una decoracion pagando el costo adicional y lo que me dice es " a es que la otra niña me aviso tarde y no mandaron comprar nada" que tipo d ehotel que no cumple con las exigencias de un cliente deja mucho que desear gracias

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Hotel Terrazas de la Candelaria

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Photo gallery for Hotel Terrazas de la Candelaria

Reviews

Popular amenities

Main amenities (12)

For families (6)

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View

Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View

Highlights

View all photos for Deluxe Quadruple Room, 1 Bedroom, Balcony, Mountain View

Deluxe Quadruple Room, 1 Bedroom, Balcony, Mountain View

Highlights

View all photos for Economy Quadruple Room, Mountain View

Economy Quadruple Room, Mountain View

Highlights

View all photos for Double Room

Double Room

Highlights

View all photos for Deluxe Triple Room, 1 Bedroom, Private Bathroom, Mountain View

Deluxe Triple Room, 1 Bedroom, Private Bathroom, Mountain View

Highlights

View all photos for Economy Double Room, 1 Double Bed, Mountain View

Economy Double Room, 1 Double Bed, Mountain View

Highlights

View all photos for Family Room, 1 Bedroom, Refrigerator, Mountain View

Family Room, 1 Bedroom, Refrigerator, Mountain View

Highlights

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Room

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Quadruple Room

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View all photos for Triple Room

Triple Room

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Hotel Terrazas de la Candelaria

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Transfers

Offsite

Other information

Property amenities

Food and drink

Traveling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

What to enjoy

Freshen up

Stay connected

More

Special features