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Mandarin Oriental, Guangzhou

5.0 star property
Luxury Guangzhou hotel with full-service spa, connected to a shopping center

Choose dates to view prices

Photo gallery for Mandarin Oriental, Guangzhou

Fitness facility
Premium bedding, down comforters, minibar, in-room safe
50-inch LCD TV with satellite channels, TV
Lobby
Reception
Located near the vibrant Canton Fair Complex, Mandarin Oriental, Guangzhou offers a luxurious retreat with a poolside bar and Michelin star rated meal. Relax at the onsite spa or explore the shopping mall on site while staying connected with in-room WiFi. Guests praise helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Spa
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
$229 nightly
The total price is $243
Nov 9 - Nov 10
Total with taxes and fees

Why we love this property

Luxe spa sanctuary
The spa provides massages and aromatherapy daily. Guests can rejuvenate in the sauna, hot tub, or steam room, and find tranquility in the garden.
City center garden views
Discover tranquil garden landscapes at this luxury hotel. The garden-view restaurant offers a serene dining backdrop in the heart of the city center.
Culinary stars
This hotel features a Michelin-star Chinese restaurant, two other dining spots, and a cafe. It offers buffet breakfasts, garden views, and outdoor seating.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Club Deluxe, Room, 1 King Bed

Lounge

Club Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds

Lounge

Club Deluxe, Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Club Room, 1 King Bed

Lounge

Mandarin, Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 1163 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Lounge

Premier Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 1292 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Executive)

Lounge

Club Suite, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1163 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Premier)

Lounge

Club Suite, 1 King Bed (Premier)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1292 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 648 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

2 bars/lounges

Rosewood Guangzhou

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 131 reviews
$288 nightly
The price is $305
Nov 11 - Nov 12
Total with taxes and fees
Rosewood Guangzhou
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About the neighborhood

Map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620

What's nearby

  • Taikoo Hui - 3 min walk - 0.3 km
  • Grandview Mall - 6 min walk - 0.6 km
  • Tee Mall - 12 min walk - 1.1 km
  • Canton Tower - 4 min drive - 4.2 km
  • Canton Fair Complex - 5 min drive - 6.9 km

Getting around

  • Baiyun International Airport (CAN) - 49 min drive
  • Foshan (FUO-Shadi) - 51 min drive
  • Shiguanglu Station - 20 min drive
  • Guangzhou Railway Station - 20 min drive
  • Guangzhou East Railway Station - 25 min walk
  • Shipaiqiao Station - 7 min walk
  • Tianhe Sports Center Station - 10 min walk
  • Tianhenan Station - 17 min walk

Restaurants

  • ‪Jiang by Chef Fei - ‬3 min walk
  • ‪悦铂尼 Ebony - ‬3 min walk
  • ‪Bingsheng Restaurant 炳胜品味 - ‬2 min walk
  • ‪Mikisi Japanese Bistro - ‬3 min walk
  • ‪The Loft - ‬3 min walk

About this property

Mandarin Oriental, Guangzhou

When you stay at Mandarin Oriental, Guangzhou, you'll be within a 10-minute drive of Beijing Road Pedestrian Street and Canton Fair Complex. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Chinese cuisine is served at Jiang by Chef Fei, which is open for lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Shipaiqiao Station is 7 minutes and Tianhe Sports Center Station is 10 minutes.

At a glance

DONE

Hotel size

    • 263 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 lbs per pet)*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool

Working away

  • Business center
  • Meeting rooms
  • Conference space (18729 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 80
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 60
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bathtub
  • Visual fire alarm
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Spa

The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Jiang by Chef Fei - This restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating.
The Mandarin Cake Shop - Onsite delicatessen. Open daily.
The Loft - This bar specializes in international cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per night

Pets

  • Pets are allowed for an extra charge of CNY 816.2 per pet, per stay

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Frequently asked questions

Does Mandarin Oriental, Guangzhou offer free cancellation for a full refund?

Yes, Mandarin Oriental, Guangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mandarin Oriental, Guangzhou?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Mandarin Oriental, Guangzhou?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 lbs per pet. There's a charge of CNY 816.2 per pet, per stay. Food and water bowls and litter boxes are available.

Is parking offered on site at Mandarin Oriental, Guangzhou?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Mandarin Oriental, Guangzhou?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Express check-out is available.

What is there to do at Mandarin Oriental, Guangzhou and nearby?

Mandarin Oriental, Guangzhou has a spa and an outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near Mandarin Oriental, Guangzhou?

Yes, Jiang by Chef Fei boasts 2 Michelin stars and offers Chinese cuisine.

What's the area around Mandarin Oriental, Guangzhou like?

Mandarin Oriental, Guangzhou is in Tianhe, a short 7-minute walk from Shipaiqiao Station and 6 minutes' walk from Taikoo Hui.

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Reviews

Mandarin Oriental, Guangzhou Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • Breakfast was fantastic quality with a wide variety of options including Asian and international cuisine. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location

Reviews

10/10 Exceptional

Excellent services and staff
Sandra, 3-night trip

10/10 Exceptional

My second stay here already. It has been great so far. Polite and helpful staff.
Louis, 4-night trip

8/10 Very good

hotel facilities and room are very good...
Joseph, 5-night trip

6/10 Good

Check in was a bit hectic at 3pm.
Lincoln, 1-night trip

10/10 Exceptional

Nice design & great service
Alejandro, 8-night trip

10/10 Exceptional

Layout of the room is perfect, convenient to use and the hotel provided a lot of drinking water.
Jaime Yuk Ping, 4-night trip

10/10 Exceptional

Top hotel with good location

Very serviceminder staff, great food quality, nice clean rooms. Everything is superb! I'll be back
panagiotis, 3-night trip

8/10 Very good

Cantonese restaurant with 2 stared Michelin. Amazing. Especially duck soup has excellent umami. I felt the best umami in Chinese soups for my life, which is similar to con-some of French. I recommend to go to Cantonese restaurant.
Hiroyuki, 4-night trip

6/10 Good

The AC is not cold enough, hope they can fix the issue asap
Kenny swee heng, 3-night trip

6/10 Good

Traffic jam there all the time
Anita, 3-night trip

10/10 Exceptional

great service and very professional staffs, the hotel is conveniently located in a premium area and on top of a high end shopping mall. Early check-in was granted and they are obviously mind their business and doing their best to make their guests happy and to come back. 5-star for everything!
Jingdong, 2-night trip

10/10 Exceptional

good
Pui Ling, 1-night trip

8/10 Very good

False Eyelashes found in bathroom

Overall the hotel is cozy and spacious. Beddings are comfy. But I found a used false eyelashes on the wall in the bathroom... I guess it was from guests previously staying... I've told the hotel and they offered late check in and clean up the room again... but still after the cleaning the eyelashes are still there... Breakfast with a lot of variety but the taste is just average. Overall the stay is pleasant.
1-night trip

10/10 Exceptional

A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.
simon, 1-night trip

10/10 Exceptional

.
Harvey, 2-night trip

10/10 Exceptional

Of course. Here is a hotel review that focuses on the details you requested, staying well within the word count. *** My recent stay at The Lexington Hotel was defined by a wonderful attention to detail that truly personalized the experience. While every staff member was courteous and efficient, I must give a special mention to Sarah at the front desk. Her professionalism during check-in was impeccable; she was both warm and incredibly efficient, explaining all the hotel amenities clearly without ever making me feel rushed. The room was comfortable and quiet, perfect for a restful night, but it was a small, unexpected gesture that truly made my stay memorable. Upon noticing the book I was carrying, Sarah mentioned that the hotel had a small gift for guests who are readers. Later, a beautiful, handcrafted bookmark was delivered to my room with a note hoping I enjoyed my current read. As an avid reader, I cannot overstate how much I appreciated this. It was such a thoughtful and perceptive touch that went far beyond the standard chocolates on the pillow. It showed that the hotel sees its guests as individuals with unique hobbies and interests. That bookmark is now a cherished keepsake I use daily, and it will always remind me of my pleasant stay. This level of considerate service is a testament to the hotel's commitment to genuine hospitality. It’s the difference between a place that simply provides a bed and one that offers a thoughtful, personalized experience. I left fee
1-night trip

2/10 Poor

Worst service

We got an email saying we have complimentary drinks and beer so we drank it. After when we checked out they say our room was not qualified for the free drinks. I was very upset as to why I got the email in the first place if my room was not qualified.
Sharon, 2-night trip

10/10 Exceptional

Great hotel great location

Absolutely great , great time , great location, great service
DUANGRAT, 1-night trip

10/10 Exceptional

枕頭沒有承托力！床頭櫃附近有點奶臭味！
MOU SUN, 1-night trip

10/10 Exceptional

The staff was very friendly the location of the hotel excellent the food in the restaurants was good only the weather was so much humid and raining
Nawal, 10-night trip

10/10 Exceptional

Top hotel

One of the best hotels I’ve ever stayed in. One can only give a 10/10, however some very small points for improvement: a) Wifi on our floor (25th) was not as to be expected and b) cutlery was rather unpractical. Compliments to housekeeping and the concierge (= Younes) !
ERIK A N, 3-night trip

10/10 Exceptional

Superb service, conected to wonderful shopping mall, and one of the best breakfast in town.
TANIA MARCAL, 2-night trip

10/10 Exceptional

Great service, great staff, comfortable room, clean room
carlo, 2-night trip

6/10 Good

房間整潔很大，床上用品很舒服，健身室登記員工有禮很helpful. 健身室設施很齊全，大讚。 前台登記入住員工不太友善，本來2點已出示2人證件登記入住但因為房間清潔中，所以等房間時出去用餐，回來已經晚上想取房卡，報上名字說沒有我們2人的登記，明明一早登記。中英文名都說沒有，還說只證記一個人，來來回回前台人員不耐煩。作為客人很無奈
Lai Fan, 1-night trip

10/10 Exceptional

Sadece otelin kendi tuvaletleri pisti ve ingilizce konusamiyor cogu calisan onun harici hersey guzeldi
Tunahan, 5-night trip