Novotel Phu Quoc Resort

5.0 star property
Luxury Phu Quoc resort with full-service spa, connected to a shopping center

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Photo gallery for Novotel Phu Quoc Resort

2 outdoor pools, sun loungers
Reception
2 restaurants, lunch, dinner served; international cuisine
Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront | 1 bedroom, minibar, in-room safe, individually decorated
2 outdoor pools, sun loungers
Luxuriate at Novotel Phu Quoc Resort, where pristine beaches and lush gardens meet modern comforts. Treat yourself to a rejuvenating spa treatment, indulge in international cuisine at one of two restaurants or unwind with fitness classes and yoga sessions.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free airport shuttle
  • 2 outdoor tennis courts
  • Health club
  • Children's pool
  • Beach bar

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Television
$139 nightly
The total price is $150
Nov 13 - Nov 14
Total with taxes and fees

Why we love this property

Waterfront beach resort
The beach resort sits perfectly on the waterfront. Kayaking adventures await steps from the beach bar, with scuba and snorkeling nearby.
Rejuvenate your spirit
The full-service spa offers aromatherapy, massage, and couple's treatments in serene rooms. Yoga classes and garden spaces complete this wellness haven.
Luxury beach showcase
This beachfront resort features curated decor highlighting local artists. Guests can explore the tranquil garden while enjoying stunning waterfront vistas.

Room options

Available filters for rooms
Showing 13 of 13 rooms

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
  • 427 sq ft
  • Resort view
  • Sleeps 4
  • 2 Twin Beds

Superior Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
  • 312 sq ft
  • Resort view
  • Sleeps 4
  • 1 Double Bed

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
  • 312 sq ft
  • Resort view
  • Sleeps 4
  • 2 Twin Beds

Superior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
  • 549 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Double Bed

Deluxe Bungalow, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
  • 420 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed

Superior Double Room, 1 Double Bed, Ocean View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Yard
Furnished patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cribs/infant beds
LCD TV
  • 614 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

Deluxe Bungalow, 1 King Bed, Private Pool

Highlights

Yard
Furnished patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cribs/infant beds
LCD TV
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Twin Room, 2 Twin Beds, Ocean View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
  • 427 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
Hair dryer
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Superior Room, 1 Double Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
Hair dryer
  • Sleeps 4
  • 1 Double Bed

Superior Room, 2 Twin Beds, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
Duong Bao Hamlet, Duong To Commune, Phu Quoc, An Giang

What's nearby

  • Sonasea Phu Quoc Night Market - 1 min walk - 0.0 km
  • Sonasea Beach - 5 min walk - 0.5 km
  • Phu Quoc Beach - 9 min drive - 8.0 km
  • Phu Quoc Night Market - 14 min drive - 12.5 km
  • Sao Beach - 20 min drive - 15.2 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 10 min drive
  • Free airport shuttle

Restaurants

  • ‪Sanset Sanato Beach Club - ‬7 min drive
  • ‪okei bistro - ‬3 min walk
  • ‪Cafe Espresso - ‬11 min drive
  • ‪Sailing Club - ‬6 min drive
  • ‪Salt 'N' Pepper - ‬4 min drive

About this property

Novotel Phu Quoc Resort

At Novotel Phu Quoc Resort, you can spend time at the beach sipping drinks, plus you'll be within a 15-minute drive of Phu Quoc Night Market and Phu Quoc Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. Food Exchange, one of 2 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a free airport shuttle, and a free kid's club. Fellow travelers say great things about the helpful staff and overall property condition.

All inclusive

All-inclusive room rates at Novotel Phu Quoc Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 366 units
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Transfers

    • Free airport shuttle from 7:30 AM to 9:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Volleyball
  • Kayaking
  • Hiking/biking trails nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (5059 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Guidebooks/recommendations

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Food Exchange - This restaurant specializes in international cuisine and serves lunch and dinner.
Lounge Bar - Onsite lobby lounge. Open daily.
Phu Quoc Seafood - Onsite seafood restaurant. Open daily.
Ocean Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 408000 for adults and VND 204000 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 900000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Phu Quoc Resort
Novotel Phu Quoc
Novotel Phu Quoc Resort Phu Quoc Island, Vietnam
Novotel Resort
Novotel Phu Quoc Resort Hotel Phu Quoc Island
Novotel Phu Quoc Resort (opening February 2016)
Novotel Phu Quoc Resort (opening January 2016)
Vietnam
Novotel Phu Quoc Resort Resort
Novotel Phu Quoc Resort Phu Quoc
Novotel Phu Quoc Resort Resort Phu Quoc
Novotel Phu Quoc Resort Hotel Phu Quoc Island

Frequently asked questions

Does Novotel Phu Quoc Resort offer free cancellation for a full refund?

Yes, Novotel Phu Quoc Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Phu Quoc Resort?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Novotel Phu Quoc Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Novotel Phu Quoc Resort?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Novotel Phu Quoc Resort?

Yes, a free airport shuttle is available from 7:30 AM to 9:00 PM at scheduled times.

What are the check-in and check-out times at Novotel Phu Quoc Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Novotel Phu Quoc Resort and nearby?

Have fun with onsite activities such as kayaking, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Novotel Phu Quoc Resort also has 2 bars and a health club, as well as spa services and a garden.

Are there restaurants at or near Novotel Phu Quoc Resort?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Novotel Phu Quoc Resort like?

Novotel Phu Quoc Resort is a short 10-minute drive from Phu Quoc (PQC-Phu Quoc Intl.) and 8 minutes' walk from Sonasea Beach.

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Novotel Phu Quoc Resort Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Beach
Drinks
Ambience
Buffets
Bed
View
Value

What guests liked

  • Breakfast options were great with a lot of choice and very good quality. (11 reviews)
  • The pools were fantastic, well-kept, and warm, offering a great experience for guests. (8 reviews)
  • The private beach was clean and well-kept with plenty of beds available. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Phu Quoc Visit

All went well with the assistance of Ms Trang & all the supporting staff. Food at the restaurant was very good Probably make another visit soon
Sasi K., 5-night trip

8/10 Very good

Nice stay experience

Nice environment with efficient room services. The facilities are children friendly. The breakfast are delicious with variety of choices.
Gar Men, 3-night trip

10/10 Exceptional

Spend 6 nights here Nice property with sauna steam room nice private beach best 👌 loved it will be back soon
Gurulugoda Koralagay Don, 6-night trip

10/10 Exceptional

Amazing resort. Highly recommend
Thomas, 3-night trip

10/10 Exceptional

good place to choose
HSIU NI, 5-night trip

2/10 Poor

No notice when I book hotel, there was big noise from renovation site, Also they charged 2 times on same service.
hyungsik, 3-night trip

10/10 Exceptional

Staff were so helpful. And best breakfast around
Simon, 4-night trip

8/10 Very good

The biggest disappointment that we booked a room for 2 adults and 2 kids and the room had only one bed with extra charge for an extra bed
Mohamed, 6-night trip

10/10 Exceptional

Really loved this hotel. Breakfast options were great. Staff were really kind and friendly. Cleanliness of the hotel and grounds kept to a high standard
alison, 2-night trip

10/10 Exceptional

Beautiful resort. Excellent staff and food is great! Amenities were nice and stay was very relaxing. Such a great atmosphere. Would recommend 10/10!

10/10 Exceptional

Beautiful and comfortable.
ZACKERY, 3-night trip

10/10 Exceptional

Very clean everywhere, super
Bernard, 11-night trip

8/10 Very good

This is a nice resort that could be nicer. There are several areas around the resort that show stains on the flooring or grounds. In the common hallways there are multiple leaks from the ceiling. My room was very nice and well appointed. The food and beverage were considerably more expensive than other places in Vietnam, so if you are visiting here after travelling elsewhere in Vietnam - be prepared for the jump in prices!
Rich, 3-night trip

6/10 Good

everything was good except the foods in the restaurant wasn’t good. we were very disappointed about the foods. foods rating was about 2.5 to 3 star
khoi, 3-night trip

10/10 Exceptional

Do want to go home😀

If you ask me anything about this hotel, all my answers will be EXCELLENT.
Elizer Neil, 3-night trip

8/10 Very good

Staffs are great, rooms are very well keep clean so are every other areas like pools, front lounged etc. The only things is that the morning soup based for the noodles is quite salty. So if you are a person who can’t have salty food, this is one that you can not eat.
Susan, 2-night trip

10/10 Exceptional

Very good resort

+Clean room. +Big and good breakfast (see my pictures). +Air-condition, Refrigerator, Hair dryer, Safe box, (No iron in the room, can borrow from reception). +2 big swimming pools, free towels to borrow. +Near airport, 15min drive from airport. Grab cost around 5 USD, free shuttle bus if you want but starts at 7am. +Small night market across the street. -Beach had red flag, too windy to swim on the west coast, but 20min drive with Grab or Taxi to east coast there is a beach called 'Khem Beach' which is good for kids and is clean, no waves there. +/- 2 million dong in deposit, cash or card. Many koreans in this resort. Lunch or dinner buffet cost around 550.000. This is a resort, not much to do or see outside the hotel, the city center is 20min drive but not much to do there either. It's a good resort to rest with big swimming pools. Location is good as it's near airport and 20min drive to east coast or to city center.
2-night trip

10/10 Exceptional

Novotel is definitely a great resort for families. It has a ton of amentities including a weekly activity schedule that has something for everyone. Free bicycles, tennis, kayaking, paddle boarding, etc. Always something to do if you'd prefer to stay on resort grounds. The staff are very friendly and are quick to help. I know it's not common outside the US, but tipping the buggy drivers or room cleaners is always appreciated. Negatives Tourists. The amount of families that do not watch their kids, let them run rampant or the amount of adults that act incredibly entitled is astounding. During my 4 days, I witnessed a grown man sitting in the entrance fountain lounging like it was a pool, a woman take a paddleboard that was reserved for another guest and would not return it even after I told her the rental guidelines, a father letting his child walk along the outside border of the infinity pool on the other side of the glass where the drop was about 4 meters. If you go travel to another country that's not your own, please don't be that kind of tourist.
Linda, 3-night trip

6/10 Good

I have been this resort so many time in the past. This time , it is worst . I can see buses of local tourist. They were super loud, It was not same as before 2017-2019. The hotel was nice and quite. When we check in They didn’t have room that we booked. I show them picture of room. Receptionist told me if I would like to have a room like the pic and downstair .. I need to call them ahead of but This is not the first time I book at this hotel. It never happen in the past. The breakfast time is horrible. I feel like I’m middle of wet market lol. One of the funniest thing happen when we were seating at table and a man came and sat down at our table even we said no. He just ignore it. How rude they are.
DOAN THI HANH, 4-night trip

8/10 Very good

下樓走一分鐘有夜市很方便 但是感覺是老舊的房間
CHIAHUNG, 4-night trip

4/10 Fair

單人床是無法睡兩個人的
Lee Chun, 1-night trip

8/10 Very good

可以更好

作為五星級酒店 浴室沖涼水壓不夠,好細水,好失望 風筒必須要在廁所使用,小孩要站著吹很累
FAN, 3-night trip

8/10 Very good

Not quite a 5 star resort.

Doesn't feel like a 5 star hotel. Lacks that luxury feeling.
Rafi, 2-night trip

10/10 Exceptional

다낭의 빈펄을 경험해봤는데 비슷한 편안함입니다. 노보텔 푸꾸옥직원들보다 빈펄푸꾸옥 직원들 표정이 더 좋고 친절합니다. 침대에 물을 뿌려서 청소하는 스타일인데 그걸 싫어하는 우리 가족은 클리닝서비스 한번만 받았네요. 수영장 넓어서 아주 맘에들고 저녁에 바다에서 하는 이벤트도 좋았어요
Eunjung, 4-night trip

8/10 Very good

The place is nice look like Bali everything is good just the WiFi in the hotel room are very bad.
Kim Anh, 2-night trip