8/10 Very good
Oct 28, 2025
it was the best of times it was the worst of times but ultimately it worked out very well. There was some confusion with our reservation and we were put in a hellishly squalid ground floor room which did not have functioning locks on the patio doors. At first they tried to tell me that was not a problem because their guests were not those kind of people. (!?)
I can do drama when needed and let them know forcefully that this was not acceptable.
Suddenly we were upgraded to what seemed to be the best suite they had. Truly breathtaking with ocean views and a good sized veranda overlooking the pool. Really perfection and we quickly sort of forgot about the earlier mess.
If you are thinking to stay here ask for the single digit rooms on the second floor and you'll have a great stay.
To their credit there seems to be a lot of construction going on so perhaps it will improve with the new additions.
The staff was OK, a little strange. I'm used to being in hotels where when you pass someone they smile and say "good morning" or similar. I thought that was pretty standard yet here they must have been trained to not do this, it was universal so must be intentional. Not a big negative, but still a little off.
Cornelius
Cornelius, 3-night trip
