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Melia Casa Maya Cancun All Inclusive

4.0 star property
All-inclusive beachfront property with free water park, near Langosta Beach

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Photo gallery for Melia Casa Maya Cancun All Inclusive

Terrace/patio
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
4 restaurants, lunch served, local cuisine
Water park
4 restaurants, lunch served, local cuisine
Casa Maya Cancun, near the vibrant Cancun Convention Center and La Isla Shopping Mall, offers a relaxing retreat with an international cuisine restaurant on site. Unwind at the white sand beach with free cabanas or take a dip in one of 2 pools and enjoy activities like motor boating and scuba diving.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Childcare
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Free water park
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Waterslide
  • Babysitting
  • Airport shuttle

Feel at home (6)

  • Babysitting services
  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Terrace
$261 nightly
The total price is $320
Sep 1 - Sep 2
Total includes taxes and fees

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for The Level, Suite, Ocean View

The Level, Suite, Ocean View | 1 bedroom, down comforters, minibar, soundproofing

The Level, Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Sofa bed
  • 872 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Grand Suite

View from room

The Level Grand Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
2 bedrooms
Down duvet
  • 1119 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for The Level, Room, Ocean View

The Level, Room, Ocean View | 1 bedroom, down comforters, minibar, soundproofing

The Level, Room, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Melia Room, Ocean View

Melia Room, Ocean View | 1 bedroom, down comforters, minibar, soundproofing

Melia Room, Ocean View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Room Swim Up

The Level Room Swim Up | View from room

The Level Room Swim Up

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Down duvet
Hair dryer
  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Melia Suite Ocean View

Melia Suite Ocean View | 1 bedroom, down comforters, minibar, soundproofing

Melia Suite Ocean View

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Sofa bed
Down duvet
  • 872 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Suite Swim Up

The Level Suite Swim Up | View from room

The Level Suite Swim Up

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Down duvet
Hair dryer
  • 872 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment Standard

1 bedroom, down comforters, minibar, soundproofing

Apartment Standard

10.0 out of 10
Exceptional
(1 review)
  • 882 sq ft
  • Sleeps 6

Suite Superior with Ocean View

  • 871 sq ft
  • Ocean view
  • Sleeps 1

View all photos for Suite Superior with Ocean View

1 bedroom, down comforters, minibar, soundproofing

Suite Superior with Ocean View

  • 871 sq ft
  • Ocean view
  • Sleeps 5

View all photos for Family Suite -8 guests- Superior with Ocean View

1 bedroom, down comforters, minibar, soundproofing

Family Suite -8 guests- Superior with Ocean View

  • 1119 sq ft
  • Ocean view
  • Sleeps 10

View all photos for Room Standard

1 bedroom, down comforters, minibar, soundproofing

Room Standard

9.6 out of 10
Exceptional
(4 reviews)
  • 419 sq ft
  • Sleeps 4

View all photos for Suite Superior with Ocean View

1 bedroom, down comforters, minibar, soundproofing

Suite Superior with Ocean View

  • 871 sq ft
  • Ocean view
  • Sleeps 5

View all photos for Room Standard with Ocean View

1 bedroom, down comforters, minibar, soundproofing

Room Standard with Ocean View

  • 441 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Room Superior with Ocean View

1 bedroom, down comforters, minibar, soundproofing

Room Superior with Ocean View

  • 441 sq ft
  • Ocean view
  • Sleeps 4

Room Superior with Ocean View

  • 441 sq ft
  • Ocean view
  • Sleeps 1

Family Suite -8 guests- Superior with Ocean View

  • 1119 sq ft
  • Ocean view
  • Sleeps 1

Suite Superior with Ocean View

  • 871 sq ft
  • Ocean view
  • Sleeps 1

Room Standard with Ocean View

  • 441 sq ft
  • Ocean view
  • Sleeps 1

Suite Junior with Ocean View

  • 871 sq ft
  • Ocean view
  • Sleeps 1

View all photos for Suite Junior with Ocean View

1 bedroom, down comforters, minibar, soundproofing

Suite Junior with Ocean View

  • 871 sq ft
  • Ocean view
  • Sleeps 5

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About the neighborhood

Map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 1 min walk - 0.0 km
  • Tortuga Beach - 17 min walk - 1.5 km
  • Playa Tortugas - 3 min drive - 2.1 km
  • Cancun Convention Center - 5 min drive - 4.5 km
  • La Isla Shopping Mall - 11 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive
  • Airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Breakfast - ‬7 min walk
  • ‪Venecia - ‬10 min walk
  • ‪Las Olas - ‬10 min walk
  • ‪RIU Caribe Pizzeria - ‬7 min walk
  • ‪Swim-up Bar - ‬6 min walk

About this property

Melia Casa Maya Cancun All Inclusive

At Melia Casa Maya Cancun All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just steps from Langosta Beach. The 2 outdoor pools and free water park provide recreation options for everyone. Serving local cuisine, Merkado is one of 4 restaurants and 3 bars/lounges. Other highlights at this all-inclusive property include a children's pool, a terrace, and a garden. Fellow travelers love the helpful staff and beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 260 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite parking includes off-street options
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges

Traveling with children

  • Free water park access
  • Children's pool
  • Playground
  • Babysitting services
  • Children's games

What to do

  • On the beach
  • Beach volleyball
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 2 outdoor pools
  • Free water park
  • Waterslide

Accessibility

  • Elevator
  • Elevator door width (inches): 71
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Merkado - This restaurant specializes in local cuisine.
Lobby Bar Boreal - Onsite lobby lounge. Open daily.
Cape Nao - This restaurant overlooks the ocean and specializes in international cuisine. Open daily.
Casa Nostra - This restaurant specializes in Italian cuisine. Open daily.
The Grill - This restaurant serves lunch only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: MXN 79.20 per accommodation, per night

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

Does Melia Casa Maya Cancun All Inclusive offer free cancellation for a full refund?

Yes, Melia Casa Maya Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Melia Casa Maya Cancun All Inclusive?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Melia Casa Maya Cancun All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Melia Casa Maya Cancun All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Melia Casa Maya Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Contactless check-in and check-out are available.

Is there an onsite casino at Melia Casa Maya Cancun All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (8-min drive) and Dubai Palace Casino (9-min drive) are both nearby.

What is there to do at Melia Casa Maya Cancun All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 3 bars and a waterslide. Melia Casa Maya Cancun All Inclusive also has a garden.

Are there restaurants at or near Melia Casa Maya Cancun All Inclusive?

Yes, there are 4 onsite restaurants, featuring local cuisine and ocean views.

What's the area around Melia Casa Maya Cancun All Inclusive like?

Melia Casa Maya Cancun All Inclusive is a short 3-minute walk from Langosta Beach and 15 minutes' walk from Tortuga Beach. Travelers give top marks for the property's prime location.

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Melia Casa Maya Cancun All Inclusive Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Beach
Service staff
Location
Food
Restaurant
View
Family friendly
Water
Breakfast

What guests liked

  • The pool and water park were excellent for children and provided a fun and lively experience. (39 reviews)
  • The breakfast buffet offered a great variety of choices and was a highlight of the stay. (11 reviews)
  • The airport shuttle was on time and well-priced, with one reviewer noting it was a 20-25 minute trip from the airport. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

We loved our stay. The whole family enjoyed the resort.
Heather, 7-night trip

10/10 Excellent

Nice staff. Good food. Fun & happy place to be. Cool hotel
Shawn, 5-night trip

10/10 Excellent

Resort was on a beautiful
Sierra, 4-night trip

10/10 Excellent

We had a great time at this property. The staff were mostly kind they just seemed under staffed.
Benjamin, 5-night trip

10/10 Excellent

Really enjoyed their water park and the beach was walking distance water was clear and warm
Johana Jazmin Lopez, 3-night trip

10/10 Excellent

Our family had an amazing time! Elvis, the waiter, was exceptionally helpful and personable.
Jasenka, 6-night trip

10/10 Excellent

Everything was perfect
Kanesha, 5-night trip

10/10 Excellent

Amazing Hotel
Joe, 5-night trip

10/10 Excellent

Food selection and quality were excellent and so was the staff. They were friendly and extremely accommodating to guests. The kids programs were fun and kids had a great time.
Almir, 5-night trip

10/10 Excellent

Comfortably
Ruben Robbhinds Rodriguez, 3-night trip

4/10 Poor

Just finished a week long stay at Casa Maya. Had a beautiful, cold and spacious room at the level suites.
Alicia, 7-night trip

8/10 Good

Best last day relaxation.
Maria Felicitas, 1-night trip

10/10 Excellent

The staff, very competent, friendly, polite, and attentive. The clean and pleasant property
Roberto F Mendez, 4-night trip

10/10 Excellent

The attention from perssonal was very nice. The only objection about the hotel is the buffet, I guess is very poor in lunch and dinner, better at breakfast
Kelem Ugalde, 4-night trip

8/10 Good

Can't wait to go again.
johnny will mapp, 6-night trip

10/10 Excellent

Clean and vert kind staff.
Christophe, 12-night trip

8/10 Good

The property was clean however the food was horrible
Zara Piliposyan and Alfred, 9-night trip

2/10 Terrible

This is the poorest all-inclusive hotel, there is no choice of food at all!
Grigory, 6-night trip

2/10 Terrible

The lobby is ver hot .air condition in restaurant is terrible food is not good .don’t come to this place
vahid, 5-night trip

8/10 Good

Overall hotel solid 8/10 For kids and family look no further staff are all respectful and accommodating. The food is 6/10 needs more attention to that aspect Not much option with the same every day . Rooms ( level) building is 9/10 Would go back .
Samer, 6-night trip

8/10 Good

Good
Vasko, 6-night trip

10/10 Excellent

Everything was perfect- food, services, pools, waterpark. Every evening there were different shows. Perfect for family with kids
Iryna, 7-night trip

10/10 Excellent

The room was very spacious. The hotel is small but very quiet and clean. The water park needs a little TLC. Overall we enjoyed our stay very much.
Iusi, 6-night trip

10/10 Excellent

This hotel is so good. Staffs, foods, room, service, beach, show, pool, everything was good.
Shota, 4-night trip

8/10 Good

Services
Julio, 3-night trip