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Shangri-La Toronto

5.0 star property
Luxury hotel with 2 restaurants, near CF Toronto Eaton Centre

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Photo gallery for Shangri-La Toronto

Exterior
Terrace/patio
Signature Designer Suite | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Ballroom
Escape to Shangri-La Toronto, a serene oasis near the CN Tower and Metro Toronto Convention Centre. Treat yourself to a rejuvenating spa experience at Miraj Hammam Spa, take in al fresco dining with city views or enjoy yoga classes at the 24-hour gym.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Hot tub
  • 24-hour room service

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
  • Garden
$380 nightly
The total price is $466
Jul 1 - Jul 2
Total includes taxes and fees

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

View from room

Suite, 1 Bedroom (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sofa bed - queen
  • 635 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 520 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | Premium bedding, minibar, in-room safe, desk

Suite (Shangri-La)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 2200 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Garden)

Suite (Garden) | Premium bedding, minibar, in-room safe, desk

Suite (Garden)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Terrace

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 517 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sofa bed - queen
  • 820 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 549 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Designer Suite

Signature Designer Suite | Premium bedding, minibar, in-room safe, desk

Signature Designer Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 940 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Owner)

Premium bedding, minibar, in-room safe, desk

Suite (Owner)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1100 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
188 University Avenue, Toronto, ON, M5H 0A3

What's nearby

  • CF Toronto Eaton Centre - 8 min walk - 0.7 km
  • CN Tower - 10 min walk - 0.8 km
  • Rogers Centre - 10 min walk - 0.8 km
  • Ripley's Aquarium of Canada - 11 min walk - 1.0 km
  • Scotiabank Arena - 11 min walk - 1.0 km

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 12 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 27 min drive
  • Exhibition Station - 6 min drive
  • Union Station - 9 min walk
  • Bloor Station - 10 min drive
  • King St West at University Ave West Side Stop - 3 min walk
  • Queen St West at University Ave Stop - 3 min walk
  • St Andrew Station - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Elephant & Castle - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Cafe Landwer - ‬2 min walk
  • ‪Pizzeria Libretto - ‬3 min walk
  • ‪Soho House - ‬1 min walk

About this property

Shangri-La Toronto

Shangri-La Toronto is just 1.9 mi (3.1 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Bosk, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour fitness center. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: King St West at University Ave West Side Stop is 3 minutes and Queen St West at University Ave Stop is 3 minutes.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

At a glance

DONE

Hotel size

    • 202 rooms
    • Arranged over 66 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • For any questions, please contact the property using the information on the booking confirmation
    • The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (CAD 68 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas

Facilities

  • Built in 2012
  • ATM/banking
  • Garden
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • iPad
  • 48-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bosk - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Lobby Lounge - This lobby lounge serves breakfast only. Open daily.
Giovane Caffe - Onsite coffee shop. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 56 for adults and CAD 56 for children
  • Airport shuttle service is offered for an extra charge of CAD 199 per vehicle (roundtrip)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 2 to July 28:
  • Spa

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 125 per accommodation (may vary based on length of stay)

Parking

  • Valet parking costs CAD 68 per night with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto

Frequently asked questions

Does Shangri-La Toronto offer free cancellation for a full refund?

Yes, Shangri-La Toronto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Toronto?

Yes, there's an indoor pool.

Are pets allowed at Shangri-La Toronto?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of CAD 125 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Shangri-La Toronto?

Yes. Valet parking costs CAD 68 per night. Electric vehicle charging is available.

Is airport shuttle service offered by Shangri-La Toronto?

Yes, an airport shuttle is available. The charge is CAD 199 per vehicle roundtrip.

What are the check-in and check-out times at Shangri-La Toronto?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Shangri-La Toronto?

No, this hotel doesn't have a casino, but Casino Woodbine (23-min drive) and Woodbine Racetrack (25-min drive) are both nearby.

What is there to do at Shangri-La Toronto and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Toronto also has 2 bars, an indoor pool, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Shangri-La Toronto?

Yes, there are 2 onsite restaurants, featuring alfresco dining.

Does Shangri-La Toronto have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Shangri-La Toronto like?

Shangri-La Toronto is in Downtown Toronto, a short 3-minute walk from King St West at University Ave West Side Stop and 8 minutes' walk from Metro Toronto Convention Centre.

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Shangri-La Toronto Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Lobby
Restaurant
View
Spa
Food
Room service
Bed

What guests liked

  • The spa at this property is highly praised for its amazing treatments, facilities, and exceptional service. (23 reviews)
  • The gym was described as amazing, great, huge, very well-equipped, and wonderful by multiple guests. (18 reviews)
  • The pool area was exceptional, with many guests praising its amenities, cleanliness, and kid-friendliness. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

From check-in to checkout everything was wonderful. All of the staff were friendly and helpful. The pool, spa, and hot tub were beautiful and relaxing. I will definitely stay there when I’m back in Toronto.
Kristen, 3-night trip

10/10 Exceptional

The Shangri La is a beautiful hotel with great facilities. The gym is huge and very well-equipped. The service was excellent. Everyone was kind and friendly. Our room was huge and comfortable. We hope to return soon.
ayanna, 3-night trip

10/10 Exceptional

Amazing hotel

Amazing hotel. Friendly and very helpful team. They were very supportive over an issue, of my making, in helping to professionaly resolve. Cant thank them enough!
Alastair, 3-night trip

10/10 Exceptional

Lovely hotel with great staff
Sharon, 1-night trip

10/10 Exceptional

Really enjoy everything about this place.
Matthew, 2-night trip

10/10 Exceptional

This is a superb hotel. A very comfortable stay to explore the city.
charline, 2-night trip

10/10 Exceptional

Beautiful stay, staff is excellent and service is next level.
Camille, 3-night trip

10/10 Exceptional

Overall a 5-Star hotel with great amenities and service.
Kevin, 2-night trip

10/10 Exceptional

Conveniently located, good design and great room size and style.
Cristina, 3-night trip

10/10 Exceptional

Excellent

Overall the stay was wonderful, this is not my first time with Shangri-La Toronto and every stay thus far has been enjoyable, easy, friendly and comfortable. There was an issue regarding the cleaniness of the room - there were a few odd stains and residues left on various pieces of furniture (primarily the headboard). However the staff was eager to clean this up after being notified along with a few complimentary snacks for the oversight.
2-night trip

10/10 Exceptional

Great stay!
Jason, 1-night trip

10/10 Exceptional

superb central locations, stylish and clean rooms, an excellent lobby bar and friendly staff-probably my favorite Toronto hotel
Scott, 3-night trip

10/10 Exceptional

Comfortable stay

Stayed in a delixe suite. The bathtub with a city view was fabulous. Unsure if windows tinted so it can be used with blinds open or not. Nowhere to plug phones in by the bed. Staff were warm and welcoming. Would stay again.
4-night trip

10/10 Exceptional

Nice place
Michael, 1-night trip

8/10 Very good

Thanks it was great
randeep, 3-night trip

10/10 Exceptional

Owner's suite perfect for girls night

I stayed in the owner's suite prior to going out with a group of friends and it was the perfect setup for getting ready together. Bathroom is huge and the windows allow for great lighting and hanging out. There was a slight issue with the jets in the tub, but the hotel made up for it with complementary food champagne and bath bombs! After our night out the bed was super comfy and sleep was great. We enjoyed the steam room and sauna in the morning and had a nice lazy late checkout. Overall perfect stay highly recommend.
1-night trip

10/10 Exceptional

Great stay to celebrate my mom's birthday
Yana, 1-night trip

8/10 Very good

Love staying here. The staff are always helpful and kind
Kimberleigh, 2-night trip

10/10 Exceptional

It was a beautiful stay from start to finish. We were greeted with a smile, prompt service, and you just had the feeling that they wanted to do anything for the customer.
Rob, 1-night trip

10/10 Exceptional

One of the best experiences in terms of hospitality. Loved their pool and spa area. Was very kid and family friendly. Definitely am looking forward to visit again
Tejal, 2-night trip

10/10 Exceptional

Kids loved the pool!
Zachary, 1-night trip

10/10 Exceptional

great stay at the Shangri- La. staff extremely nice and accomadating
Shannon, 1-night trip

10/10 Exceptional

Great location, nice size room, friendly staff. Gym is very large.
Christopher, 1-night trip

10/10 Exceptional

Second stay at Shangri-La was as magical and impressive as my first. Customer service, amenities, cleanliness, was sublime. Will definitely be booking again for the massages at the spa which I heard are top notch!
Anton, 1-night trip

10/10 Exceptional

Amazing time! My favorite hotel in Toronto!
Abigail, 1-night trip