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9Hotel Mercy

4.0 star property
Boutique hotel with bar/lounge, near Rossio Square

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Photo gallery for 9Hotel Mercy

Front of property
Suite (Mercy) | View from room
Reception
Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)
In the heart of Lisbon, 9Hotel Mercy offers a luxurious retreat near Rossio Square. Unwind on the sun-kissed terrace, get lost in a book from the library or connect to WiFi in your room. With dry cleaning services and multilingual staff at hand, guests have praised this upscale boutique hotel for its helpful team and prime location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$219 nightly
The total price is $242
Oct 19 - Oct 20
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21
Check availability for tonight Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22
Check availability for tomorrow Sep 21 - Sep 22
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room

8.6 out of 10
Excellent
(63 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Rainfall showerhead
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Mercy)

Suite (Mercy) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Mercy)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • 506 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room

View from room

Club Double Room

8.2 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Rainfall showerhead
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Double Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Rainfall showerhead
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

8.8 out of 10
Excellent
(32 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Rainfall showerhead
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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9.6 out of 10, Exceptional, 1,009 reviews
$197 nightly
The price is $219
Sep 21 - Sep 22
Total with taxes and fees
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About the neighborhood

Map
Rua da Misericordia, 76, Lisbon, 1200-273

What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Commerce Square - 8 min walk - 0.7 km
  • Castle of São Jorge - 10 min walk - 0.9 km

Getting around

  • Humberto Delgado Airport (LIS) - 27 min drive
  • Cascais (CAT) - 28 min drive
  • Rossio Station - 7 min walk
  • Cais do Sodré Station - 10 min walk
  • Santos Station - 21 min walk
  • Largo Trindade Coelho Stop - 1 min walk
  • Praça Luís de Camões Stop - 2 min walk
  • Rua São Pedro de Alcântara Stop - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bairro do Avillez - ‬1 min walk
  • ‪Cervejaria Trindade - ‬2 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Taberna Do Avillez - ‬1 min walk
  • ‪Mini Bar - ‬1 min walk

About this property

9Hotel Mercy

When you stay at 9Hotel Mercy, you'll be in a great location, within just a 10-minute walk of Rossio Square and Avenida da Liberdade. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. This boutique hotel is also within a 15-minute walk of Santa Justa Elevator and Commerce Square. Fellow travelers say great things about the helpful staff and location. The property is just a short walk from public transportation: Largo Trindade Coelho Stop and Praça Luís de Camões Stop are steps away.

At a glance

DONE

Hotel size

    • 47 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 15 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 164 ft (EUR 30 per day); reservations required
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Le 9 Bar - This bar serves breakfast only.

Fees & policies

Refundable deposits

  • Deposit: EUR 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs EUR 40 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Parking is available nearby and costs EUR 30 per day (164 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

Does 9Hotel Mercy offer free cancellation for a full refund?

Yes, 9Hotel Mercy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at 9Hotel Mercy?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 lbs per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is airport shuttle service offered by 9Hotel Mercy?

Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.

What are the check-in and check-out times at 9Hotel Mercy?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at 9Hotel Mercy?

No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.

What's the area around 9Hotel Mercy like?

9Hotel Mercy is in Lisbon City Center, a short 1-minute walk from Largo Trindade Coelho Stop and 6 minutes' walk from Rossio Square. Travelers say that the hotel is in a great location.

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Reviews

9Hotel Mercy Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently excellent with a wide selection of options. (34 reviews)
  • The property's location offers easy access to many great restaurants and bars, with some even located within the property itself. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Breakfast
Restaurant
Bed
Rooftop bar
Bathroom
Bar
View

Reviews

10/10 Exceptional

Overall great. Nice location for a young couple. Nice staff, great breakfast. The room was amazing
Emma, 6-night trip

10/10 Exceptional

Great Boutique Hotel in Great Location

This hotel is a small boutique hotel in a great location. Room was comfortable and clean. On the top floor is a small outisde bar with good views. Breakfast was good. Recommend this hitel if you like Boutique Hotels
Daniel, 3-night trip

10/10 Exceptional

Friendly staff, clean room and comfortable bed. Perfect location
Gary, 3-night trip

4/10 Fair

Just a d- hotel. Supposed to have 2 twin beds which we didnt get and they would not rectify. Hallways are dark. No amenities. No anything. Could have stayed at a hostel
Jesse, 3-night trip

10/10 Exceptional

We loved it! Good location and nice accommodations.
Katelyn, 3-night trip

10/10 Exceptional

Excellent location
Jamal, 4-night trip

10/10 Exceptional

Great option in Lisbon
Lawrence, 4-night trip

10/10 Exceptional

Great location!
catherine, 4-night trip

8/10 Very good

Very helpful and great reception staff.
David, 1-night trip

8/10 Very good

Perfect to explore Bairro Alto and beyond

Lovely hotel in the great location in Bairro Alto district. Nice rooms with excellent facilities. The rooftop bar is pretty cool with views across the city and the water. The limited food and drink I had were also excellent. Add the brilliant and friendly staff made my stay special.
Stephen, 2-night trip

10/10 Exceptional

Beautiful boutique hotel located near waterfront with LOTS of fabulous dining options!
Lisa, 4-night trip

10/10 Exceptional

Awesome staff! Hotel smelled great, very clean.
Luciano, 2-night trip

10/10 Exceptional

Super Hotel 👍
Michael Rolf, 4-night trip

8/10 Very good

Was in a very good area close to everything
Tina, 2-night trip

10/10 Exceptional

Beautiful Hotel, spectacular decor and breakfast was great with lots of options. Walking distance to castles and other attractions.
Maria, 2-night trip

10/10 Exceptional

beautiful hotel. clean modern and the suite was fantastic
John, 2-night trip

10/10 Exceptional

Amazing find

Our stay was awesome! What a gem of a boutique hotel. The hotel was in a great location with amazing restaurants surrounding it. Michelin star Mexican attached was over the top amazing. The hotel itself was clean and our city view room was well apportioned and so comfortable,best sleep in our 2 weeks. Would highly recommend and would stay again on return to Lisbon
Andrea, 1-night trip

10/10 Exceptional

The rooms are nice but small. The staff is very helpful. The location is excellent for tourists with lots of restaurants nearby
Devayani, 2-night trip

10/10 Exceptional

The room was beautiful. Very contemporary and sleek. The front desk staff was friendly and accommodating. I would stay at this hotel and recommend it very highly.
Jesse, 1-night trip

10/10 Exceptional

Fabulous

Fabulous hotel in a great location with many bars and restaurants
Louise, 1-night trip

4/10 Fair

Great Room, Poor Experience

We stayed 3 nights at 9Hotel Mercy in Lisbon, in their best room. The room itself was very spacious and nicely decorated, and the suites are comfortable. Unfortunately, the experience was impacted by two major issues: the constant buzzing noise from the building’s air conditioning system, which was noticeable day and night, and a full 24-hour elevator outage. This meant climbing six floors multiple times a day. No form of compensation was offered or even suggested for these inconveniences, which was disappointing given the hotel’s category and price point.
THIBAUT, 3-night trip

10/10 Exceptional

Really lovely hotel in a great location. 10 minute walk to Rossi and the river esplanade. Hard to find fault.
Alan, 4-night trip

10/10 Exceptional

Great stay

Great stay in safe location close to everything.
Krystle, 4-night trip

10/10 Exceptional

Perfect spot

What an amazing hotel! Staff super friendly ( Susanna on reception) and perfectly placed! I can’t wait to return!
Sunny E, 3-night trip

10/10 Exceptional

Great hotel in a great location.

Great location. Close enough to everything but still quiet and felt safe. Breakfast was good. I would definitely stay again!
Tim, 3-night trip