In the heart of Santa Fe, JW Marriott Hotel Mexico City Santa Fe offers a tranquil retreat with an indoor pool and Oriental Spa. Indulge in Italian cuisine at one of the two restaurants, enjoy free WiFi in public areas, or unwind by the fireplace in the lobby. The helpful staff has left a lasting impression on previous guests.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Bar
Airport transfer
Spa
Parking available
Non-smoking
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness center
Steam room
Valet parking
Self parking
Hot tub
24-hour room service
Massage/treatment rooms
Feel at home (6)
Free cribs/infant beds
Private bathroom
Cable/satellite TV service
Garden
Daily housekeeping
Laundry facilities
$148 nightly
The total price is $177
$177 total
Jun 27 - Jun 28
Total includes taxes and fees
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Executive Room, 2 Double Beds, City View
Executive Room, 2 Double Beds, City View
Highlights
Air conditioning
Executive Lounge
Free cribs/infant beds
HDTV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
603 sq ft
City view
Sleeps 3
2 Double Beds
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Executive Lounge
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Separate bedroom
Egyptian cotton linens
614 sq ft
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 2 Double Beds, City View
Deluxe Room, 2 Double Beds, City View
9.69.6 out of 10
Exceptional
15 reviews
(15 reviews)
Highlights
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
409 sq ft
City view
Sleeps 3
2 Double Beds
View all photos for Deluxe Room, 1 King Bed, City View
Deluxe Room, 1 King Bed, City View
9.29.2 out of 10
Wonderful
20 reviews
(20 reviews)
Highlights
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
409 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Executive Room, 1 King Bed, City View
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 44 min drive
Benito Juarez International Airport (MEX) - 46 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 67 min drive
Mexico City Fortuna Station - 20 min drive
Tlalnepantla de Baz Station - 27 min drive
Tultitlan Lecheria Station - 27 min drive
Santa Fé Station - 16 min walk
Airport shuttle (surcharge)
Restaurants
Fisher's Santa Fe - 2 min walk
La Imperial - 2 min walk
Mercado Gourmet - 2 min walk
Chili's - 2 min walk
Vapiano - 2 min walk
About this property
JW Marriott Hotel Mexico City Santa Fe
JW Marriott Hotel Mexico City Santa Fe puts you within a 10-minute drive of Paseo de la Reforma and Santa Fe Center Mall. Guests can visit the spa to be pampered with massages, aromatherapy, or Ayurvedic treatments, and Quattro, one of 2 restaurants, serves Italian cuisine. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
221 rooms
Arranged over 15 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-out available
Minimum check-in age: 21
Check-out time is 1:00 PM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
Onsite self parking (MXN 120 per night)
Onsite valet parking (MXN 120 per night)
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
2 restaurants
Bar/lounge
24-hour room service
Working away
24-hour business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Garden
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Full-service spa
Hot tub
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Grab bar near toilet
Grab bar in bathtub
Roll-in shower
Transfer shower
Lever door handles
Room amenities
Be entertained
IPod docking station
42-inch LED TV
Cable TV channels
First-run movies
Pay movies
Home comfort
Air conditioning (climate-controlled)
Espresso maker
Bathrobes
Iron/ironing board
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Turndown service
Alarm clock
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Special features
Spa
Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Dining
Quattro - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar.
Cua - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
WiFi is available in guestrooms for MXN 142 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately MXN 450 for adults and MXN 190 for children
Airport shuttle service is offered for an extra charge of MXN 2200 per vehicle (roundtrip)
Parking
Self parking costs MXN 120 per night
Valet parking costs MXN 120 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
JW Marriott Hotel Mexico City Santa Fe
JW Marriott Mexico City Santa Fe
JW Marriott Mexico City ta Fe
JW Marriott Hotel Mexico City Santa Fe Hotel
JW Marriott Hotel Mexico City Santa Fe Mexico City
JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City
Frequently asked questions
Does JW Marriott Hotel Mexico City Santa Fe offer free cancellation for a full refund?
Yes, JW Marriott Hotel Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Mexico City Santa Fe?
Yes, there's an indoor pool.
Are pets allowed at JW Marriott Hotel Mexico City Santa Fe?
Sorry, pets aren't allowed.
Is parking offered on site at JW Marriott Hotel Mexico City Santa Fe?
Yes. Self parking costs MXN 120 per night. Valet parking costs MXN 120 per night.
Is airport shuttle service offered by JW Marriott Hotel Mexico City Santa Fe?
Yes, an airport shuttle is available. The charge is MXN 2200 per vehicle roundtrip.
What are the check-in and check-out times at JW Marriott Hotel Mexico City Santa Fe?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 1:00 PM. Express check-out and contactless check-out are available.
What is there to do at JW Marriott Hotel Mexico City Santa Fe and nearby?
JW Marriott Hotel Mexico City Santa Fe has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near JW Marriott Hotel Mexico City Santa Fe?
Yes, there are 2 onsite restaurants, featuring Italian cuisine.
What's the area around JW Marriott Hotel Mexico City Santa Fe like?
JW Marriott Hotel Mexico City Santa Fe is a short 18-minute walk from Santa Fe Center Mall and 10 minutes' walk from Expo Santa Fe Mexico.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
JW Marriott Hotel Mexico City Santa Fe Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Breakfast
Shower
Restaurant
Reviews
10/10
Staff was helpful, surrounding area is walkable to the park. Stores are not far from the property.
Antonio Rebolledo
3-night trip
10/10
excelente
JORGE DANIEL HOYOS
5-night trip
6/10
My stay was a little disappointing…they had no hot water for the shower on my first morning. The
Verified traveler
2-night trip
10/10
The staff were fantastic. The executive facilities were outstanding. The staff exemplify what all hotels should strive for.
Thomas
2-night trip
10/10
Great staff and hotel .
Erick
1-night trip
10/10
Great Hotel at a great price!
Manuel Alejandro
1-night trip
8/10
It ws a good stay.
Alba
1-night trip
10/10
It is an aging property but it remains quiet, comfortable, and sparkling clean. Marriott Bonvoy service remains impeccable (reception, concierge, room service).
Polina
1-night trip
10/10
Love the staff attitude, excellent customer service from the vallet service, door bell to the manager.
Highly recomend you to ask for top floor, view is excellent from business lounge.
Waheed
2-night trip
10/10
Great, clean hotel. Excellent service and friendly staff. Definitely would stay again.
Khalil
1-night trip
10/10
Loved our stay, great service and beautifuly opointed rooms. Great option for a weekend stay in Ciudad de México.
Irene Maria
10/10
Staff was very attentive. The location was great for exploring Santa Fe.
George
1-night trip
10/10
Location, good property overall
Isaac
4-night trip
8/10
Nice property!
Juan
1-night trip
6/10
A lot of their plugs didn’t work. And the air conditioner/heater made a lot of noise. However, the staff was very nice and attentive. The room was clean and so was the entire hotel.
Jeniffer
3-night trip
10/10
Perfect spot if you want to stay away from the historic side of Mexico City. Beautiful hotel and amazing amenities
Carla
3-night trip
10/10
Everything ok thanks
Alberto F
1-night trip
10/10
Good
Pedro
3-night trip
10/10
Great experience. Excellent rooms. People and service was very special. I would stay here again.
Antonio
2-night trip
10/10
Excellent service had a wonderful experience, highly recommended
Ana
6-night trip
10/10
Going to the JW Marriott Santa Fe is like going home. Super friendly staff where everybody calls me by my name. Clean rooms and if any issue arises, the fix it immediately and more.