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Europe Hotel

5.0 star property
Luxury hotel in Sarajevo with 2 bars/lounges and spa

Choose dates to view prices

Photo gallery for Europe Hotel

Garden
Royal Penthouse, City View | 1 bedroom, premium bedding, pillowtop beds, minibar
Front of property
Front of property
Interior
In the heart of Old Town Sarajevo, Europe Hotel offers a luxurious retreat. Unwind with a rooftop view, indulge in spa treatments like hydrotherapy and massage, or enjoy fine dining at the on-site restaurant. With free in-room WiFi and 2 bars to choose from, this hotel has everything you need for an unforgettable stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Connecting rooms available
  • Parking available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 24-hour room service
  • Business center

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
$133 nightly
The total price is $159
Nov 24 - Nov 25
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Apartment, City View

Deluxe Apartment, City View | City view

Deluxe Apartment, City View

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Penthouse, City View

Royal Penthouse, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Royal Penthouse, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
2 bedrooms
  • 969 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Double Room Single Use, City View

TV

Deluxe Double Room Single Use, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

TV

Deluxe Double Room, City View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillowtop bed
Separate bedroom
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Twin Room, City View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby lounge

Residence Inn by Marriott Sarajevo

  • Free breakfast
  • Airport transfer
  • Pet friendly
  • Parking available
9.2 out of 10, Wonderful, 821 reviews
$87 nightly
The price is $106
Nov 17 - Nov 18
Total with taxes and fees
Residence Inn by Marriott Sarajevo
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About the neighborhood

Map
Vladislava Skarica 5, Sarajevo, 71000

What's nearby

  • Latin Bridge - 2 min walk - 0.2 km
  • Gazi Husrev-Beg Mosque - 2 min walk - 0.2 km
  • Baščaršija Džamija - 3 min walk - 0.3 km
  • Sebilj Fountain - 5 min walk - 0.5 km
  • Sarajevo City Hall - 7 min walk - 0.6 km

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 26 min drive
  • Podlugovi Station - 34 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Tesla Pub - ‬1 min walk
  • ‪Deco Bar - ‬1 min walk
  • ‪Downtown - ‬2 min walk
  • ‪Aščinica ASDŽ - ‬2 min walk
  • ‪Bodyguard - ‬2 min walk

About this property

Europe Hotel

Take in the views from the rooftop terrace when you stay at Europe Hotel. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a fitness center. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 160 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (EUR 13 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Cave exploring nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1882
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Transfer shower
  • Accessible bathtub
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Onsite venue - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 15.35 per vehicle (one way)
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered self parking costs EUR 13 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Europe Hotel Sarajevo
Europe Sarajevo
Europe Hotel Hotel
Europe Hotel Sarajevo
Europe Hotel Hotel Sarajevo

Frequently asked questions

Does Europe Hotel offer free cancellation for a full refund?

Yes, Europe Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Europe Hotel?

Yes, there's an indoor pool.

Are pets allowed at Europe Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Europe Hotel?

Yes. Self parking costs EUR 13 per day.

Is airport shuttle service offered by Europe Hotel?

Yes, an airport shuttle is available. The charge is EUR 15.35 per vehicle one way.

What are the check-in and check-out times at Europe Hotel?

You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Europe Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming, spelunking, and ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Europe Hotel also has 2 bars, an indoor pool, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Europe Hotel?

Yes, there's an onsite restaurant that offers garden views.

What's the area around Europe Hotel like?

Europe Hotel is in Old Town Sarajevo, a short 2-minute walk from Latin Bridge and 3 minutes' walk from Gazi Husrev-Beg Mosque.

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Europe Hotel Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Location
Room
Breakfast
Service staff
Bathroom
Bed
Value
Upgrade
Lobby
Spa

What guests liked

  • Breakfast was good, varied, and exceeded expectations with a wide range of delicious options. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice room, clean and the hotel very well situated
Elias, 1-night trip

10/10 Exceptional

.
Jan Eldholm, 3-night trip

10/10 Exceptional

During my stay at Hotel Europe in Sarajevo, I was thoroughly impressed by the exceptional level of service provided by the front desk associates. Every time I needed assistance or recommendations for places nearby, they were consistently professional, courteous, and incredibly helpful. Their dedication to high standards of hospitality truly enhanced my experience. The breakfast buffet was another highlight of my stay. It offered a wide variety of delicious and highly nutritious options, including fresh fruits, hot dishes, assorted drinks, and delightful desserts. The quality and selection exceeded my expectations and provided a perfect start to each day. Overall, Hotel Europe is an excellent choice for anyone visiting Sarajevo. I had a wonderful experience and fully intend to stay there again during my upcoming visit.
MOHSIN, 8-night trip

10/10 Exceptional

Great location Nice people Decent room
Michael, 2-night trip

10/10 Exceptional

The lunch box I received when going to the airport at 4.00 in the morning was very much appreciated! Excellent service!
Torbjoern, 3-night trip

8/10 Very good

The hotel is good (not very) in general
MOHAMMED, 10-night trip

6/10 Good

Hotel facility need upgrades. Beds were not comfortable, having issue closing the door.
Enes, 3-night trip

10/10 Exceptional

The location is absolutely perfect and the hotel is elegant, quiet, dignified - a taste of Europe as it should be. The dining room, which is also a grand cafe open all day, is one of the most beautiful rooms in Europe and the food and service are superb. The rooms are very spacious, the bathroom is first rate - large tub plus large show, bidet, etc. And the rooms are completely quiet - no street noise - and they are serviced beautifully. WiFi works great. The Spa, however, is not great: the pool is open, but you have to phone 30 minutes in advance to use the sauna, and massage was booked up (they need more staff!). No steam room, apparently, and the exercise room is quite small.
Susan, 3-night trip

6/10 Good

The part I didnt like us that I called and ask if spa is in the price before booking room. When I arrived I asked about spa I was told I have to pay for spa. I thought it was misunderstanding i went to spa and ask if it is included if it is ok to go. The man said its ok but need to turn out sauna. Sauna didnt get warmed up and I had to leave. Before leaving he charged me for Sauna. Otherwise all was great
Radovan, 2-night trip

4/10 Fair

The lobby is boring and unwelcoming looking. The elevator is hard to see tucked in a corner and recessed. The reception desk looks like something for an office, low to the floor were employees sit at the desk. The desk has no interesting design. The colors/wood paneling are dark and depressing and are found throughout the room hallways which are extremely dimly lighted. The connected Becka Kafana Viennese cafe is beautiful, has good food, including pastries, coffee and service and prices are low, but is generally empty. I guess it's too traditional and upscale looking for people. The outdoor dining area is very large, pleasant and casual and looks at the ruins of a wall and the old shopping gallery building. It has a very limited evening menu so I went to the cafe.
Wayne, 3-night trip

8/10 Very good

Iyi lokasyon lezzetli kahvalti

Baş çarşiya yakin olmasi sebebiyle bu lokasyonu tercih ettim ve her geldigimde bu oteli tercih ediyorum
Emine, 1-night trip

4/10 Fair

Keine Heizung trotz Kälteeinbruch. Portables Gerät brachte nichts, va das Bad eiskalt. Mobiliar alt und renovierungsbedürtig. Frühstück sehr mäßig.
Joachim, 2-night trip

6/10 Good

This should not be a 5 star hotel! I’ve stayed in better 3 star. Dated decor that is shabby and in need of upgrades and maintenance. A door that stuck on the carpet. Wonky wardrobe doors, spider webs, heavily worn carpet, a sharp lip to enter the bathroom. This star rating needs to change. The spa was unmanned. No towels and only the sauna on - the steam room didn’t look like it had been on for weeks.
Phyllis, 2-night trip

10/10 Exceptional

The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again.
John, 4-night trip

10/10 Exceptional

Hospitality, downtown is nice and the restorants are fine.
Jovan, 3-night trip

6/10 Good

It's fine. Not a 5 star hotel. I'd rate it 3.5.

I checked in and nobody said anything about the A/C being broken. Room was hot. I was told to just open windows. My room was above a bar across the street. I had to use ear plugs and could still hear the bar late into the night. They didn't have separate sheets, just a comforter/duvet. I had to take the sheet off that due to the heat.
1-night trip

6/10 Good

Overrated and Mediocre

Definitely not up to our expectations. Hotel Europe is rated as being 5 star, however the service and breakfast was mediocre. The heating was not working in our room and couldn’t be fixed. We booked for 2 adults, yet were only provided one teabag and one sachet of coffee daily. The only positive aspect is the location which is excellent.
2-night trip

10/10 Exceptional

Charm of old design and paintings on the walls. Staff was excellent too.
Dusan, 5-night trip

8/10 Very good

Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous!
Arjan, 2-night trip

10/10 Exceptional

Leider wird in der Bar und dem Restaurant geraucht, was mehr als störend ist. Ab 22.00 bekommt man in der Bar nichts mehr zu trinken! Und das in einem 5 Stern Hotel!
Claudia, 2-night trip

6/10 Good

Not what I expected. First room had no electricity. They moved us to another room. It had electricity but the shower was not working. There was a tub available as well, but not everyone can climb over the tall tub. Once we checked out we were told parking was extra . That was disappointing. Breakfast is included and it was 10 out of 10 ! Staff is friendly . Rooms are nice size . Overall its an old hotel, it could be improved with remodeling.
Lejla, 2-night trip

10/10 Exceptional

Highly recommended

Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
View from my room
Viennese cafe
Bosnian coffee
Joe, 1-night trip

10/10 Exceptional

It's very convenient location, walkable and safe.
Jasmina, 1-night trip

4/10 Fair

Nicht zu empfehlen!

Das Hotel Europe in Sarajevo war einst eine der besten Adressen der Stadt, eine wahre Perle, die für ihren exzellenten Service und ihr luxuriöses Ambiente bekannt war. Leider hat das Haus seitdem deutlich nachgelassen. Es wurden schon seit längerer Zeit keine Investitionen mehr getätigt, was sich deutlich im Zustand des Hotels zeigt. Abgenutzte Möbel, fleckige Teppiche und veraltete Einrichtungen dominieren das Bild. Das Personal selbst ist größtenteils bemüht und freundlich, jedoch kann es die gravierenden Schwächen des Managements nicht ausgleichen. Einziger Lichtblick und Grund für den Aufenthalt im Hotel Europe war die hoteleigene Parkgarage. Sie bietet eine bequeme Parkmöglichkeit in der Innenstadt. Dies allein rechtfertigt jedoch nicht die vielen Kompromisse, die man als Gast in Kauf nehmen muss.
Philipp, 2-night trip

2/10 Poor

Hair dryer didn’t work. No conditioner. Can’t control a/c in room. No iron (yes, they do have the service, but what about if I don’t want the service or I’m in rush??). Not clean for 4-5 star hotel & that price in Bosnia!! Garage too small - sometimes no place to park. Very dirty going through hallway to garage!! Very dirty in garage!
medina, 2-night trip