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Merchants Manor

4.0 star property
Edwardian hotel in Falmouth with spa and indoor pool

Choose dates to view prices

Photo gallery for Merchants Manor

Balcony
Interior
Indoor pool
Flat-screen TV
Egyptian cotton sheets, premium bedding, in-room safe, desk
Step into Merchants Manor, an upscale eco-certified hotel where you can unwind with a massage or body treatment at the spa. Enjoy full breakfast on the serene garden terrace or lose yourself in a good book from the library.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Conference center
  • Business center

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Digital TV service
  • Premium bedding
$145 nightly
The total price is $174
Nov 9 - Nov 10
Total with taxes and fees

Why we love this property

Relaxation paradise
A full-service spa, sauna, and hot tub create a relaxation haven at this hotel. Garden views complement rejuvenating massages and body treatments.
Edwardian charm
Marvel at the Edwardian architecture at this hotel. The elegant garden adds a touch of timeless sophistication to the historic setting.
Flavorful fare
British gastronomy takes center stage at the hotel restaurant. Guests can savor a complimentary full breakfast or unwind with drinks at the bar.

Room options

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Classic Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Rainfall showerhead
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)

Highlights

Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Rainfall showerhead
Hair dryer
Bathrobes
  • 214 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Old House Master Room

Old House Master Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Old House Master Room

Highlights

Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Rainfall showerhead
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Cosy Room

7.6 out of 10
Good
(4 reviews)

Highlights

Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Rainfall showerhead
Hair dryer
Bathrobes
  • 190 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Bedroom

Comfort Room, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Comfort Room, 1 Bedroom

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Rainfall showerhead
Hair dryer
Bathrobes
  • 214 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room

Highlights

Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Rainfall showerhead
Hair dryer
Bathrobes
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

St Michael's Resort

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.6 out of 10, Excellent, 836 reviews
$125 nightly
The price is $150
Nov 16 - Nov 17
Total with taxes and fees
St Michael's Resort
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About the neighborhood

Map
Western Terrace, Falmouth, England, TR11 4QJ

What's nearby

  • Falmouth University - 5 min walk - 0.4 km
  • Gyllyngvase Beach - 10 min walk - 0.8 km
  • National Maritime Museum Cornwall - 14 min walk - 1.2 km
  • Swanpool Beach - 14 min walk - 1.2 km
  • Pendennis Castle - 3 min drive - 1.7 km

Getting around

  • Newquay (NQY-Newquay Cornwall) - 54 min drive
  • Penmere Station - 9 min walk
  • Falmouth Town Station - 12 min walk
  • Falmouth Docks Station - 20 min walk

Restaurants

  • ‪The Packet Station - ‬12 min walk
  • ‪Gylly Beach Cafe - ‬9 min walk
  • ‪The King's Head - ‬12 min walk
  • ‪Touc Inn - ‬12 min walk
  • ‪The Stable - ‬12 min walk

About this property

Merchants Manor

Enjoy your visit to Falmouth with a stay at Merchants Manor. You can visit the spa to indulge in massages or body treatments, and British cuisine is served at Rastella, which is open for breakfast, lunch, and dinner. Other highlights at this Edwardian hotel include an indoor pool, a bar/lounge, and a fitness center.

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Beach nearby
  • Horse riding nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall
  • Edwardian architecture

Accessibility

  • High pile carpet in room

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments.

Dining

Rastella - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 12 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Eurocard

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Merchants Manor
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Hotel Falmouth
Green Lawns Falmouth
Green Lawns Hotel Falmouth
Merchants Manor Falmouth, Cornwall
Green Lawns Hotel Falmouth
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Falmouth
Merchants Manor Hotel Falmouth

Frequently asked questions

Does Merchants Manor offer free cancellation for a full refund?

Yes, Merchants Manor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Merchants Manor?

Yes, there's an indoor pool.

Are pets allowed at Merchants Manor?

Yes, dogs are welcome. There's a charge of GBP 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Merchants Manor?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Merchants Manor?

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM.

What is there to do at Merchants Manor and nearby?

Have fun with nearby activities like fishing, horseback riding, and snorkeling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Merchants Manor also has an indoor pool, a sauna, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Merchants Manor?

Yes, Rastella offers British cuisine.

What's the area around Merchants Manor like?

Merchants Manor is a short 9-minute walk from Penmere Station and 3 minutes' walk from Falmouth University.

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Merchants Manor Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Pool
Location
Service staff

What guests liked

  • The pool was excellent and a decent sized swimming pool was available for guests to use. (3 reviews)
  • Breakfast was delicious and generous, with some reviewers highlighting it as a standout feature. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

All of the staff were extremely helpful and welcoming. They have created a wonderful atmosphere from the moment you walk in. The place was clean and comfortable. And the gift as you leave was a wonderful touch.
Vivienne, 1-night trip

10/10 Exceptional

We had a lovely stay and everything up to standard. The room was very spacious and clean and the staff is very well trained.
Antoinette, 2-night trip

10/10 Exceptional

Very lovely staff. Made the stay for me
Kevin, 2-night trip

6/10 Good

Excellent stay spoilt by demands for money prior to arrival and additional £25 request at booking in without which could not book in and not refunded immediately after check out. Why do you need an additional £25 and why do you still have it? For this reason alone I would think twice about using the hotel again. It’s sad and completely unnecessary.
Jim, 1-night trip

10/10 Exceptional

Great place. Rooms really good size. Staff amazing, food and drink lovelly.
Martyn, 1-night trip

10/10 Exceptional

Excellent all round
IAIN, 1-night trip

8/10 Very good

Good location and walkable into town. Nice breakfast & facilities.
Roshan, 2-night trip

2/10 Poor

Absolutely disgusting

Arrived at 2.15pm to no proper reception just a check in screen. Room not ready. Came back 30 mins later checked in. Went to room only to find hairs in the bath, hairs on the area where you made drinks, bits all over the floor including food crumbs. Lamp on side table dirty. Spoke to cleaner who said he would clean again. Shown to bar area where we spoke to the manager who wasnt really interested in our complaint and was more bothered about asking if we would be using the spa etc. Also was adamant that checkin was 3pm and not 2pm as stated on hotels.com booking. The manager appeared five minutes later to say it had now been cleaned to which i replied wow theyve cleaned all that in five minutes. She then said in a patronising manner that she would get them to clean it again just to make sure its done. We returned later to find the hairs still in the bath, crumbs on the floor and even worse a blood stain on the outside of the bathroom door. Absolutely disgusting. Spoke to a member of staff on the bar who said the manager had stepped off site. The staff member called the manager by phone and we were told we could have a full refund as they had no spare rooms. We left and found another hotel and are waiting for our refund.
Adele, 1-night trip

10/10 Exceptional

Lovely and very professionally & efficiently run hotel. Loved the cozy atmosphere in the bar, special mention to Maja for her friendliness. Really enjoyed having a decent sized swimming pool and being able to have a swim before breakfast. Our only - slight - gripe was breakfast in that we had to point out to the breakfast waiting staff that the bread had run out 20 minutes ago - they hadn't noticed - but this was rectified immediately. The breakfast service was also quite slow and the coffee was cold. But, all in all a fabulous stay and I've already recommended the hotel to a friend who's planning on going to Falmouth.
Janina, 1-night trip

10/10 Exceptional

Fabulous

Gorgeous, spacious room, beautifully decorated and a wonderful aroma from the spa throughout the hotel
Jaye, 1-night trip

10/10 Exceptional

All good

Nice hotel , good location
Stewart, 1-night trip

10/10 Exceptional

Just an awesome place to come and relax and enjoy the ambience and character whilst in a beautiful setting
Chris, 1-night trip

8/10 Very good

Lovely hotel - would happily return

We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
Darren, 1-night trip

10/10 Exceptional

Only qualm is love the self check-in but received zero literature on the hotel amenities, how it all works etc. that was the only thing missing. An amazing hotel none the less!
Sally Ann, 4-night trip

10/10 Exceptional

Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches
Paul, 1-night trip

10/10 Exceptional

Great hotel with great service
Nick, 1-night trip

10/10 Exceptional

Was nice clean friendly staff very helpful would stay again
Andy, 2-night trip

10/10 Exceptional

We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.
Kristina, 4-night trip

10/10 Exceptional

Lovely roim, spacious, well appointed.
Phil, 1-night trip

10/10 Exceptional

Partly the price - better than expected.

Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
David, 4-night trip

10/10 Exceptional

Lovely stay

Lovely stay , nice room great breakfast
Cheryl, 1-night trip

6/10 Good

The restaurant was very poor so we went out to eat, the pool area was under wellming and the whole hotel was under what we expected Very disappointing
Philip, 1-night trip

8/10 Very good

Sehr ansprechendes Hotel in ruhiger Lage. Leider schließt die Bar bereits gegen 22:00.
Michael, 1-night trip

10/10 Exceptional

Lovely clean hotel. Our room was large and extremely clean and comfortable. Couldn't fault the service given from the staff and the breakfast was delicious.
kathryn, 1-night trip

10/10 Exceptional

Me gusto mucho este lugar! Esta increíble, excelente lugar! Su personal muy amable. Recamaras muy acogedoras, definitivamente vuelvo!
Pablo, 1-night trip