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Sofitel Shahd Al Madinah

5.0 star property
Luxury hotel with 2 restaurants, near Prophet's Mosque

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Photo gallery for Sofitel Shahd Al Madinah

Exterior
Property video
Suite, 1 King Bed (Imperial - Harram Partial View) | 1 bedroom, premium bedding, free minibar, in-room safe
Reception
Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, free minibar, in-room safe
Sofitel Shahd Al Madinah offers a great location, putting you within just a 10-minute walk of Prophet's Mosque. Guests can visit the health club for a workout or grab a bite to eat at Arabesque, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and location.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Non-smoking
  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Health club
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Water dispenser

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
$159 nightly
The total price is $191
Aug 20 - Aug 21
Total includes taxes and fees

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 King Bed (Partial Haram Plaza view)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Hair dryer
  • 1292 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

1 bedroom, premium bedding, free minibar, in-room safe

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Hair dryer
  • 1292 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 Twin Bed (Prestige)

1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 Twin Bed (Prestige)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Sofa bed
Premium bedding
Separate bedroom
  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Prestige)

1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 King Bed (Prestige)

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Sofa bed
Premium bedding
Separate bedroom
  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Sofa bed
Premium bedding
Separate bedroom
  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Imperial - Harram Partial View)

Suite, 1 King Bed (Imperial - Harram Partial View) | 1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 King Bed (Imperial - Harram Partial View)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Sofa bed
Premium bedding
Separate bedroom
  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

1 bedroom, premium bedding, free minibar, in-room safe

Family Suite, Multiple Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Hair dryer
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club)

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed (Club)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

1 bedroom, premium bedding, free minibar, in-room safe

Classic Twin Room, 2 Twin Beds

7.6 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds

Classic Triple Room, 3 Twin Beds | 1 bedroom, premium bedding, free minibar, in-room safe

Classic Triple Room, 3 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
  • 355 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Classic Room, 1 King Bed

7.8 out of 10
Good
(23 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

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  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
7.2 out of 10, Good, 1,000 reviews
The price is $174
$144 nightly
$174 total
Total includes taxes and fees
Aug 9 - Aug 10
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About the neighborhood

Map
King Fahad Road, Building 2943, Madinah, 42311

What's nearby

  • Prophet's Mosque - 8 min walk - 0.7 km
  • The Green Dome - 8 min walk - 0.7 km
  • Al-Baqi Cemetery - 8 min walk - 0.7 km
  • Madina Mall - 5 min drive - 4.4 km
  • Quba Mosque - 5 min drive - 4.8 km

Getting around

  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive
  • Madinah Station - 14 min drive

Restaurants

  • ‪Kiffa - ‬2 min walk
  • ‪مطعم المروة - ‬3 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪مقهى نجد - ‬1 min walk
  • ‪Lavena Café - ‬3 min walk

About this property

Sofitel Shahd Al Madinah

Sofitel Shahd Al Madinah offers a great location, putting you within just a 10-minute walk of Prophet's Mosque. Guests can visit the health club for a workout or grab a bite to eat at Arabesque, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and location.

Languages

Arabic, English, Filipino, French, Hindi, Turkish, Urdu

At a glance

DONE

Hotel size

    • 469 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (SAR 100 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchairs available on site
  • Thin carpet in room

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Shower/tub combination
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Arabesque - This restaurant serves breakfast, lunch, and dinner.
Shahd Lounge - Onsite coffee shop. Open select days.
Ward Al Madinah - This restaurant serves breakfast, lunch, and dinner. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-in between midnight and 4:00 AM can be arranged for an extra charge

Parking

  • Covered self parking costs SAR 100 per day

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007643

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Frequently asked questions

Does Sofitel Shahd Al Madinah offer free cancellation for a full refund?

Yes, Sofitel Shahd Al Madinah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sofitel Shahd Al Madinah?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sofitel Shahd Al Madinah?

Yes. Self parking costs SAR 100 per day.

What are the check-in and check-out times at Sofitel Shahd Al Madinah?

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Sofitel Shahd Al Madinah and nearby?

Maintain your daily exercise routine at the health club.

Are there restaurants at or near Sofitel Shahd Al Madinah?

Yes, there are 2 onsite restaurants.

What's the area around Sofitel Shahd Al Madinah like?

Sofitel Shahd Al Madinah is in Madinah City Center, a short 8-minute walk from Prophet's Mosque and 7 minutes' walk from The Green Dome. Travelers say that the hotel is in a great location.

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Sofitel Shahd Al Madinah Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Elevator
Bathroom
Lobby
Family friendly
Upgrade
Food

What guests liked

  • Breakfast buffet was exceptional with a wide selection catering to all tastes. (18 reviews)
  • The property's dining areas had attentive staff and the international breakfast buffet offered a wide selection catering to all tastes. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Nice place to stay
Nabil, 3-night trip

10/10 Excellent

Excellent staff. Had a comfortable stay.
Syed A, 3-night trip

8/10 Good

Loved the proximity to the mosque
Hassan, 3-night trip

8/10 Good

Alhumdulilah love to again again again 👌❤️
Noman, 1-night trip

10/10 Excellent

It was so goood
suhail, 4-night trip

10/10 Excellent

The service was excellent.
Asim, 5-night trip

10/10 Excellent

Good: - Smooth check-in - free room upgrade - every single staff member was helpful, hardworking and provided excellent service - comfortable bed - steps away from Al Masjid an Nabawi Bad: - expect to wait a while for the lifts - layout of the breakfast area
Sulaiman, 2-night trip

10/10 Excellent

Great service, Manager Mohammed helped me check in though I arrived 7 hours before check -time , Conceigne service was great as well as Zahed helped me book my train ticket, overall experience was wonderful
YASSER, 4-night trip

10/10 Excellent

We have a fantastic experience Thank You
Nouh, 3-night trip

10/10 Excellent

Fantastic stay at this superb hotel.
Yaseer, 5-night trip

8/10 Good

Breakfast could have been better cleaning was done well but sometimes late
Omar, 4-night trip

10/10 Excellent

Nice
Abdulmenem, 2-night trip

8/10 Good

The best location. This hotel is very near the masjid. It took leas than 5 minutes to get to the ladies gate number 25. Amazing breakfast but very busy. The hotel is now dated and in need of an upgrade, you notice this more if you come from a 5 star hotel in Mecca.
Sadia, 4-night trip

10/10 Excellent

Nice hotel
Oumar, 1-night trip

8/10 Good

Everything was good except access to the room was delayed by 2 hours when we checked in. Room wasn’t ready because they gave us upgrade( that’s very nice of them) but I took so long
Amna, 3-night trip

6/10 Okay

I booked with breakfast on Expedia but the hotel said it wasn’t so I had to pay more
Mohamed, 3-night trip

10/10 Excellent

The musala was great , esp. in summer when it is very hot at Duhr and Asr salat !
ZIAD, 2-night trip

10/10 Excellent

Front desk very helpful
adel, 1-night trip

10/10 Excellent

Good place to stay
Mirakbar, 3-night trip

10/10 Excellent

it is good for family
Md, 1-night trip

10/10 Excellent

Beautiful property and very comfy rooms. Convenient location for walk to ladies area of Harram.
roofi, 1-night trip

10/10 Excellent

Prime location It's just a few steps away from the Prophet's Mosque, making it ideal for visitors.The hotel offers elegant rooms and suites, some with views of the Mosque and Haram.The staff going above and beyond to ensure a comfortable and enjoyable stay.10/10
Muhammad, 4-night trip

10/10 Excellent

Great location 2 minutes walking to the prophets mosque. Ample elevators to go down easily even during busy period. Multiple shopping places and food shops very convenient. We had the half board package, very good variety for breakfast and dinner. Highly recommended hotel
Mohammed Jamal, 2-night trip

6/10 Okay

It was very close to the Mosque
Abdul, 4-night trip

4/10 Poor

I writing this review while waiting for ice more than 1 hour! When I call the room service he told me hotel is full Did i mentioned they tried to scam me with 2 invoices from the official restaurant? Still waiting for the ice to arrive by the way! This is one of the worst service I've encountered in any hotel even in 3 stars hotel in some area they have better room service
SULAIMAN, 2-night trip