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Hotel Ermitage

2.0 star property
City-center hotel within walking distance of Château Frontenac

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Photo gallery for Hotel Ermitage

Exterior
Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board
Combined shower/tub, hair dryer, towels
Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board
Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board
In the heart of Quebec City, Hotel Ermitage offers a charming retreat. With in-room WiFi and multilingual staff, you'll feel at ease exploring Château Frontenac and Quebec City Town Hall nearby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • Housekeeping (on request)
  • Self parking
  • Air conditioning
  • Multilingual staff
  • Porter/bellhop

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Self parking (surcharge)
$129 nightly
The total price is $154
Aug 17 - Aug 18
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, Multiple Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Classic Room, Multiple Beds

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Economy Plus Room

Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Economy Plus Room

8.2 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio

1 bedroom, desk, blackout drapes, iron/ironing board

Junior Studio

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property entrance

Hotel Acadia

  • Parking available
  • Free WiFi
  • Air conditioning
  • Non-smoking
9.4 out of 10, Exceptional, 152 reviews
The price is $183
$154 nightly
$183 total
Total includes taxes and fees
Sep 2 - Sep 3
Hotel Acadia
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About the neighborhood

Map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6

What's nearby

  • Quebec City Town Hall - 5 min walk - 0.5 km
  • Quebec City Convention Center - 5 min walk - 0.5 km
  • Château Frontenac - 7 min walk - 0.6 km
  • Quartier Petit Champlain - 7 min walk - 0.6 km
  • Quebec Cruise Terminal - 12 min walk - 1.0 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive
  • Quebec Palace Station - 12 min walk
  • Quebec Sainte-Foy Station - 24 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪La Buche - ‬2 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪D'Orsay Restaurant-Pub - ‬5 min walk
  • ‪Bistro le Sam - ‬5 min walk

About this property

Hotel Ermitage

Hotel Ermitage offers a great location, putting you within just a 10-minute walk of Grande Allée and Château Frontenac. This Victorian hotel is also within a 15-minute walk of Citadel of Quebec and Quebec City Town Hall. Fellow travelers like the helpful staff and location.

Languages

Chinese (Mandarin), English, French

At a glance

DONE

Hotel size

    • 10 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
    • A virtual front desk provides assistance to guests
    • Guests are recommended to download the property's mews mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (CAD 25 per night)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • Multilingual staff
  • Porter/bellhop
  • Virtual front desk

Facilities

  • 1 building/tower
  • Built in 1840
  • Victorian architecture

Accessibility

  • 3 stairs to reach property

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Housekeeping (on request)
  • Local maps

Fees & policies

Parking

  • Uncovered self parking costs CAD 25 per night

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
Property Registration Number 063210

Also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Frequently asked questions

Does Hotel Ermitage offer free cancellation for a full refund?

Yes, Hotel Ermitage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Ermitage?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Ermitage?

Yes. Self parking costs CAD 25 per night. Parking spots may be limited.

What are the check-in and check-out times at Hotel Ermitage?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What's the area around Hotel Ermitage like?

Hotel Ermitage is in Old Quebec, a short 6-minute walk from Château Frontenac and 15 minutes' walk from Quebec Cruise Terminal. Travelers say the area is walkable and good for shopping.

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Hotel Ermitage Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Location
Parking
Service staff
Lobby
Bed
Bathroom
Restaurant
Elevator
Shower

What guests liked

  • The property's location is very convenient for dining and shopping. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Great location.
Nancy, 1-night trip

10/10 Excellent

Prime location
Tommy, 1-night trip

10/10 Excellent

Great location. We were on 4th floor, no elevator so required a bit of walking up and down. Easily walkable into all parts of old Quebec City.
Outside
Room with balcony
Roman, 2-night trip

10/10 Excellent

Great location. Ease of check in. Cute hotel
Angela, 1-night trip

10/10 Excellent

IT was grest
Cristina, 2-night trip

8/10 Good

Great location! It was very easy to walk around the old city. There was no staff on hand, but answered questions via phone. We didn't get new coffee mugs or coffee pods after the first night, but were easily able to get what we needed. I would stay here again.
Nicole, 2-night trip

10/10 Excellent

Cozy, charming, and conveniently located! An older hotel for sure, but everything was in decent condition and clean.
Daisy, 3-night trip

6/10 Okay

Very convenient location. The staff at Hotel Arcadia was very helpful & friendly. I think his name is Charles. However, room is very small & not sound proof. Strange smell when coming in to the main area from outside.
Nancy Gek-Mui Lua, 1-night trip

10/10 Excellent

This is such a wonderful hotel in a GREAT location. It is a self-checkin style hotel so there is no normal lobby with hotel staff, however, I received multiple emails in advance plus a number to call if needed. Parking is about a 5 minute walk to a main parking garage. Room was spacious and clean. I would definitely stay here again!
Leonard, 2-night trip

6/10 Okay

Nobody to greet us at front desk upon arrival. We were prepared for that - but worried about how we might contact a person if there was a problem. Great location for old town Quebec. And older heritage building - many stair to climb to our room.
Valerie, 1-night trip

10/10 Excellent

Great location charming older building but 2 flights of stairs to our room and no elevator. Not a problem for us. We would stay here again.
Entrance
James, 3-night trip

10/10 Excellent

Amazing location. Close to everything. Clean and charming. I would recommend to friemds and family. I will stay here again!
Dan, 3-night trip

8/10 Good

We had a nice stay at this hotel. The location was perfect, right in the old city and walking distance to main street and square. The hotel is clean and the room spacious, however it definitely needs to be fixed up. The ceiling and mirror in our room were cracked and the bathtub was all scratched. Despite these deficiencies, I would still recommend this hotel.
Marla, 2-night trip

10/10 Excellent

Unique beautiful building
Brooklyne, 1-night trip

8/10 Good

Beautiful and well maintained Victorian building. There is no on-site staff and it is difficult to get assistance. Emails are only responded to with a generic boiler-plate welcome message and no useful replies. The description states there is limited in-site parking but when I called for clarification I was told no parking at all. The lot behind the building was vacant but I was told it was not available.
Jason, 2-night trip

6/10 Okay

I wasn't too sure about the idea of not being greeted by someone at the door, but I got used to it. The room was a little small, but it had everything I needed. My room was closest to the entrance door, and it would shut loudly whenever someone came in during the night. I had no issues during my stay, however my friend did and it was hard for her to reach someone over the phone. I wish someone had been more readily available to answer questions.
Chloé, 2-night trip

6/10 Okay

Cute little place
Melanie, 2-night trip

2/10 Terrible

The location of the hotel was fantastic. The room itself was not as represented on the website. It was very small, with no dresser or drawers. The comforter had a large stain, towels were visibly dirty, and the shower had quite a lot of mold. There was a shard of broken glass on the sink. The equivalent of one full outlet was available for electronics. For a four day stay, we were given less than one roll of toilet paper. Staff were helpful to resolve the toilet paper and comforter problem.
Andrew, 4-night trip

10/10 Excellent

Great location, big rooms and space for our family
Heather, 3-night trip

10/10 Excellent

Great place, perfect location

Great place. Very clean, incredible location. Walking distance to the whole old town. There is no actual lobby if you care about that but the code gets you in and your room key is there and ready for you. There was nothing bad about the stay there so I was unsure about some of the negative comments I saw.
Matthew, 2-night trip

10/10 Excellent

The best thing about this property was the location! It was ideal for us going to Carnaval! And all the restaurants in the area were fabulous: L’omelette and La Buche were our favourites.
Jessica, 2-night trip

10/10 Excellent

I would highly recommend this hotel .
Joseph, 2-night trip

10/10 Excellent

The check in process was easy and the place was very cute and clean.
Alyson, 2-night trip

10/10 Excellent

Inside the walls of Quebec, great restaurants nearby . Excellent room for four people
Christopher, 1-night trip

10/10 Excellent

This hotel is amazing! We had a gorgeous view of the Frontenac and it was very clean. Was the perfect distance from everything.
Ivy, 2-night trip